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Test Production Shift Supervisor Jobs

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A
1mo ago

Software Engineer II, Growth at Amplitude (View all jobs) San Francisco Bay Area About The Role & Team The Growth organization is focused on helping users realize long-term value from Amplitude. The team plays a critical role in that journey by driving expansion within existing accounts. Many of our customers start with just a few users — often in product or data teams. Our job is to unlock value for everyone else. We build features that help new users set up, get activated, leverage AI for frictionless insights, highlight relevant parts of the product they might otherwise miss, and expand usage across teams and departments. This is especially impactful in large, complex organizations, where getting from the first few users to broad adoption is a multiplier for retention and revenue. We work across Amplitude’s core product suite and integrations, partnering closely with Product, Design, and GTM. We ship fast, test often, and use data to guide what we build and where we invest. Our work touches activation, feature adoption, habit formation, and expansion — the entire lifecycle of turning someone from a new user into a loyal advocate. This is a role for a product-minded engineer who wants to own meaningful projects end-to-end and help shape the strategy and systems behind how customers adopt Amplitude. As a Software Engineer on Growth, you will: Design and build product features that drive activation, engagement, and cross-team expansion Work across the full stack using TypeScript, React, Node.js, and GraphQL Build experiences that improve user onboarding, feature discovery, and product education Create third party connections, allowing other products to integrate with Amplitude Collaborate with Product, Design, GTM, and other engineers to prioritize and deliver impact Use data to identify opportunities and measure outcomes Leverage AI coding tools to speed up development while staying grounded in system understanding Improve the quality, reliability, and maintain

typescriptreactnode.js
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S
1mo ago

At Secureframe , we are not just a company; we are at the forefront of revolutionizing cybersecurity compliance. Recognized as one of the industry's most innovative and trusted providers, Secureframe has consistently received accolades for our advanced technology solutions and commitment to excellence. With a robust portfolio of products that safeguard thousands of businesses worldwide, we have been featured in major publications such as Forbes’ next billion dollar startups , TechCrunch, and The Wall Street Journal for our transformative impact on the way companies achieve and maintain compliance standards. As we continue to grow, our mission remains clear: to provide seamless, secure solutions that enable businesses to focus on what they do best. Joining Secureframe means becoming part of a team dedicated to professional excellence and continuous learning in an environment that values creativity and forward-thinking. Secureframe is backed by top VCs including Kleiner Perkins, Accomplice, Gradient Ventures (Google’s AI Fund), BoxGroup, Village Global, and many more. As a Senior Federal Compliance Manager test. Secureframe highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a defined radius of a Secureframe office), Secureframe considers working in the office, approximately 30% of the time under current policy, to be an essential function of the employee's role. Benefits Medical, dental, and vision benefits for you and your dependent(s) Flexible PTO 401(k) Paid family leave Ground floor opportunity as an early member of the team ‍What you’ll do Lead scoping, architecting, and isolating environments to ensure future product development is inherently meeting NIST requirements Lead internal FedRAMP assessments, including NIST 800-53 and FedRAMP 20x Enhance the Secureframe product to improve support for FedRAMP 20x requirements and continuous automation Coll

aigorust
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V
Vanta
📍 Dublin• Full-time
1mo ago

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As a Technical Support Engineer (TSE), you’ll play a critical role in supporting our customers by resolving their most complex technical issues and serving as the final technical escalation point for our Technical Support Specialists (TSS). You’ll collaborate closely with our Support and Engineering teams to ensure we deliver a best-in-class customer experience while meeting our service SLAs. Our goal is to provide best-in-class Technical Support to our customers. Our team’s mission: “We make complex solutions seem simple, and are leaders in customer education”. We build strong partnerships with our customers through trust and transparency, for this reason our Technical Support Metrics are available publicly. What you’ll do as a Technical Support Engineer at Vanta: Provide technical support to Vanta customers through email, screen sharing, and chat, responding within established SLAs. Develop a deep understanding of Vanta’s product capabilities, integrations, configurations, messaging, and more. Own and resolve complex technical customers’ issues, while also partnering with Technical Support Specialists (TSS) on their most challenging cases as the final technical escalation point within the Support team. Demonstrate a strong sense of ownership and accountability for the overall customer experience. Clearly explain complex solutions to customers and document them for future use. Problem-solve and troubleshoot in a repeatable manner, documenting in our Support CRM to help identify trends. Create reproducible test cases and collaborate with Product and Engineering to improve the platform. Validate and escalate bugs to Engineering,

sqlmongodbaws
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V
1mo ago

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. We are looking for a Senior Software Engineer to join our Product Platform org - the group that powers product development across Vanta by building the shared foundations that every engineering team builds on top of. This hire will join one of two closely-aligned teams within the org, each working on foundational challenges with company-wide impact. Application Primitives is responsible for the shared, customer-facing platform components that product teams implement across the product: examples include comments, notifications platform, event log infrastructure, and agentic audit trails. This team sits at the intersection of platform and product - not pure infrastructure, not pure product - building the reusable building blocks that let other teams ship faster and more consistently. Libraries & Foundations is a brand-new team that owns Vanta's internal engineering libraries and golden-path patterns. Sitting between core platform and product platform in the stack, this team builds the TypeScript-first abstractions and shared foundations that all Vanta engineers build on top of - including event-driven architecture libraries, code quality tooling, and test frameworks. You'll be evaluated for both teams based on your background and interests, and the decision on team placement will reflect where your skills and passions are the strongest fit. Visit our Vanta Engineering Blog to learn more about what our team is working on! What you’ll do as a Senior Software Engineer, Product Platform at Vanta: Design and build high-quality, scalable systems and shared libraries that multiple engineering teams depend on - whether that's shared

typescriptrestai
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V
1mo ago

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. We are looking for a Senior Software Engineer to join our Product Platform org - the group that powers product development across Vanta by building the shared foundations that every engineering team builds on top of. This hire will join one of two closely-aligned teams within the org, each working on foundational challenges with company-wide impact. Application Primitives is responsible for the shared, customer-facing platform components that product teams implement across the product: examples include comments, notifications platform, event log infrastructure, and agentic audit trails. This team sits at the intersection of platform and product - not pure infrastructure, not pure product - building the reusable building blocks that let other teams ship faster and more consistently. Libraries & Foundations is a brand-new team that owns Vanta's internal engineering libraries and golden-path patterns. Sitting between core platform and product platform in the stack, this team builds the TypeScript-first abstractions and shared foundations that all Vanta engineers build on top of - including event-driven architecture libraries, code quality tooling, and test frameworks. You'll be evaluated for both teams based on your background and interests, and the decision on team placement will reflect where your skills and passions are the strongest fit. Visit our Vanta Engineering Blog to learn more about what our team is working on! What you’ll do as a Senior Software Engineer, Product Platform at Vanta: Design and build high-quality, scalable systems and shared libraries that multiple engineering teams depend on - whether that's shared

typescriptrestai
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V
Vanta
📍 United States• Full-time
1mo ago

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As a AI Optimization Specialist, Support, you will empower both our customers and Support team by building and maintaining the AI-powered knowledge that fuels our customer-facing chatbot and internal AI Copilot. You’ll collaborate closely with Support, Customer Education, Product, and Engineering teams to ensure our AI tools deliver accurate, helpful responses while enhancing customer experience and support efficiency at scale. This is a unique opportunity to shape the future of AI in support operations. You’ll own the strategy, design, optimization, and performance tracking of our chatbot and internal Copilot, ensuring both are trusted, high-performing tools. Our goal is to provide best-in-class Technical Support to our customers. Our team’s mission: “We make complex solutions seem simple, and are leaders in customer education”. We build strong partnerships with our customers through trust and transparency, for this reason our Technical Support Metrics are available publicly. What you’ll do as a AI Optimization Specialist, Support at Vanta: Leverage and Test AI-Driven Knowledge Collaborate with Customer Education to ensure AI tools (chatbot and Copilot) are drawing from the most effective and accurate content. Identify performance gaps, broken experiences, or edge cases that indicate content or structural improvements are needed. Provide feedback loops and insights to inform content updates based on how users interact with AI systems. Enhance the Internal AI Copilot Build and maintain internal knowledge resources (e.g., Guru cards, internal snippets) to help the support team resolve customer issues quickly and confidently. Ens

javascriptpythonjava
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V
1mo ago

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. This role requires an in-office hybrid schedule, with 3 days per week in the SF or NY office with preference for NY. We are seeking an experienced Director of Sales Development (Upmarket) to drive pipeline generation and new business acquisition across our Commercial, Enterprise and Strategic segments . This leader will be responsible for a significant portion of our quarterly new business. You’ll lead, develop, and scale a team of 3 Front Line Managers and over ~30 Sales Development Reps, consistently meeting monthly, quarterly, and annual revenue targets. In this role, you’ll have a direct impact on near term outcomes at a high-growth company, while influencing how we build and support our customers' future success. What you’ll do as a Director, Sales Development at Vanta: Build sales development organizations from the ground up: creating playbooks, processes, and outbound motions rather than only inheriting and running existing ones Define and communicate a clear vision for the SDR organization, developing multi-year outbound and pipeline generation strategy aligned to GTM objectives, and evolving the motion as the market shifts Design, document, and operationalize repeatable sales development playbooks; continuously test, measure, and iterate on messaging, sequencing, territories, and workflows Build AI-powered workflows that automate research, prioritization, outreach, coaching, and administrative work, leveraging tools like Nooks, Clay, 6sense, Gong, Outreach, or similar, and thinking in terms of agent orchestration rather than just adding headcount Own ongoing hiring, mentoring, and development of SDR Managers and SDRs,

restaigo
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S
1mo ago

Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. We are seeking Support Engineers to provide world-class developer support for anyone experiencing issues or seeking guidance when using Supabase. The support team is globally distributed with a strong focus on minimizing time to fix, and works closely with the product engineering and growth teams. You will: Provide initial and timely responses to all support cases for a variety of topics, from billing or pre-sales requests to optimization or implementation questions. Triage support cases including directing users to previous answers, code examples, documentation, or escalating to specific technical or business team members. Monitor multiple feedback channels, e.g. Github Issues & Discussions (check them here: https://github.com/supabase/supabase/issues ). Identify where internal tooling might be developed or obtained to improve support efficiency. Reproduce issues, create test cases and improve test coverage, if you have experience with testing. You are: Experienced in customer support, with 3+ years of experience providing developer support to technical customers. Proficient in SQL (ideally PostgreSQL). You feel comfortable with complex SQL queries. If you have a database administration experience, it’s a plus. Excellent communication skills and fluency in English. Skilled in using Linux/Unix operating systems and the command line. Experienced working with GitHub Issues and Discussions. Bonus points if you're familiar with popular JavaScript frameworks like React, Vue, and Svelte and have some experience with Node.js. Having a degree in Computer Science is a plus too. Timezones & Logistics It’s a full-time position with 4 10-hour shifts, permanently covering weekends during EMEA Hours: 08:00-18:00 UT

javascriptjavareact
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About Supabase Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. About the Role We are looking for a Software Engineer: IaC Platform Experience to join our Interfaces team and own the Terraform provider as a core part of Supabase's developer platform. This is a hands-on engineering role focused on the Go codebase behind the Supabase Terraform provider. You will partner with product and engineering leadership on roadmap priorities, drive technical execution, and ensure we ship a reliable, predictable, and well-documented Terraform experience for developers at scale. You will focus on resource behavior, lifecycle correctness, schema evolution, upgrade safety, and practical migration paths for existing users. This role is ideal for someone who thrives in async, fast-paced environments and enjoys building practical platform primitives that millions of developers can rely on. What You’ll Own Own the Go Terraform provider codebase, including architecture, implementation quality, test strategy, and release readiness. Improve Terraform provider reliability and ergonomics, including resource behavior, data sources, lifecycle edge cases, and upgrade safety. Drive technical strategy for IaC workflows through design docs, RFCs, and iterative delivery. Build practical migration and interoperability paths for existing Terraform users. Partner with product and engineering leadership in a shared roadmap model to define priorities, scope, and outcomes. Monitor customer feedback, OSS issues, and usage signals to continuously improve the Terraform experience. Create clear documentation and examples that make IaC workflows easier to understand and adopt. What You Bring 5+ years of software engineering experience in developer platforms, infrastructure tooling, or distributed sys

typescriptci/cdgit
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S
Supabase
📍 Remote• Full-time
1mo ago

Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. We are seeking Support Engineers to provide world-class developer support for anyone experiencing issues or seeking guidance when using Supabase. The support team is globally distributed with a strong focus on minimizing time to fix, and works closely with the product engineering and growth teams. You will: Provide initial and timely responses to all support cases for a variety of topics, from billing or pre-sales requests to optimization or implementation questions. Triage support cases including directing users to previous answers, code examples, documentation, or escalating to specific technical or business team members. Monitor multiple feedback channels, e.g. Github Issues & Discussions (check them here: https://github.com/supabase/supabase/issues ). Identify where internal tooling might be developed or obtained to improve support efficiency. Reproduce issues, create test cases and improve test coverage, if you have experience with testing. You are: Experienced in customer support, with 3+ years of experience providing developer support to technical customers. Proficient in SQL (ideally PostgreSQL). You feel comfortable with complex SQL queries. If you have a database administration experience, it’s a plus. Excellent communication skills and fluency in English. Skilled in using Linux/Unix operating systems and the command line. Experienced working with GitHub Issues and Discussions. Bonus points if you're familiar with popular JavaScript frameworks like React, Vue, and Svelte and have some experience with Node.js. Having a degree in Computer Science is a plus too. Timezones & Logistics It’s a full-time position with a required location in North American time zones (we don’t believe in sustainabil

javascriptjavareact
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S
Supabase
📍 Remote• Full-time
1mo ago

Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. We are seeking Support Engineers to provide world-class developer support for anyone experiencing issues or seeking guidance when using Supabase. The support team is globally distributed with a strong focus on minimizing time to fix, and works closely with the product engineering and growth teams. You will: Provide initial and timely responses to all support cases for a variety of topics, from billing or pre-sales requests to optimization or implementation questions. Triage support cases including directing users to previous answers, code examples, documentation, or escalating to specific technical or business team members. Monitor multiple feedback channels, e.g. Github Issues & Discussions (check them here: https://github.com/supabase/supabase/issues ). Identify where internal tooling might be developed or obtained to improve support efficiency. Reproduce issues, create test cases and improve test coverage, if you have experience with testing. You are: Experienced in customer support, with 3+ years of experience providing developer support to technical customers. Proficient in SQL (ideally PostgreSQL). You feel comfortable with complex SQL queries. If you have a database administration experience, it’s a plus. Excellent communication skills and fluency in English. Skilled in using Linux/Unix operating systems and the command line. Experienced working with GitHub Issues and Discussions. Bonus points if you're familiar with popular JavaScript frameworks like React, Vue, and Svelte and have some experience with Node.js. Having a degree in Computer Science is a plus too. Timezones & Logistics It’s a full-time position with a required location in APAC time zones (we don’t believe in sustainability of ove

javascriptjavareact
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G
Glide
📍 United States• Full-time
1mo ago

👋 Welcome to Glide! At Glide we’re reimagining the banking experience for the modern world . Our embedded fintech platform empowers legacy financial institutions, like community banks and credit unions, to pioneer novel digital experiences for their customers. You’ll be joining an all-star team with engineering, product, and growth experience from Stripe, Google, and Amazon. We’re looking for a talented Fullstack Software Engineer to help us build our initial product. We’re bringing a new perspective to the decades-old financial world , and we’re hoping you can help us do that! Your Responsibilities Lead and mentor a team of engineers, fostering growth, collaboration, and technical excellence. Partner closely with product and design to define requirements, prioritize work, and translate business needs into scalable technical solutions. Oversee development across frontend and backend, ensuring well-tested, secure, and performant code. Establish and maintain best practices in engineering, including CI/CD, test automation, and code review. Provide long-term technical vision for the evolution of Glide’s platform and infrastructure. Help recruit and build a diverse, world-class engineering team. Need-to-Haves Proven experience leading software engineering teams, including mentoring and performance management. Strong technical foundation in fullstack development (JavaScript/TypeScript, React, Node.js, Next.js). Experience designing and maintaining scalable, secure architectures. Deep knowledge of modern frontend technologies (responsive HTML/CSS, state/data fetching libraries like React Query/TanStack or tRPC). Familiarity with cloud infrastructure and DevOps practices (AWS, Docker, Git, CI/CD). Excellent understanding of software engineering best practices: architecture, testing, and security. Strong communication and collaboration skills, with the ability to partner effectively across functions. Nice-to-Haves 7+ years of professional software engineering experience, wi

javascripttypescriptjava
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S
1mo ago

Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. We are seeking Support Engineers to provide world-class developer support for anyone experiencing issues or seeking guidance when using Supabase. The support team is globally distributed with a strong focus on minimizing time to fix, and works closely with the product engineering and growth teams. You will: Provide initial and timely responses to all support cases for a variety of topics, from billing or pre-sales requests to optimization or implementation questions. Triage support cases including directing users to previous answers, code examples, documentation, or escalating to specific technical or business team members. Monitor multiple feedback channels, e.g. Github Issues & Discussions (check them here: https://github.com/supabase/supabase/issues ). Identify where internal tooling might be developed or obtained to improve support efficiency. Reproduce issues, create test cases and improve test coverage, if you have experience with testing. You are: Experienced in customer support, with 3+ years of experience providing developer support to technical customers. Proficient in SQL (ideally PostgreSQL). You feel comfortable with complex SQL queries. If you have a database administration experience, it’s a plus. Excellent communication skills and fluency in English. Skilled in using Linux/Unix operating systems and the command line. Experienced working with GitHub Issues and Discussions. Bonus points if you're familiar with popular JavaScript frameworks like React, Vue, and Svelte and have some experience with Node.js. Having a degree in Computer Science is a plus too. Timezones & Logistics It’s a full-time position with 4 10-hour shifts, permanently covering weekends during NASA hours: 16:00-02:00 UT

javascriptjavareact
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Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why this role? As a Member of Technical Staff in the Safety for Agents team, you will make a meaningful impact on the development of better, fairer, more trustworthy, and more secure Large Language Models (LLMs). Your primary focus will be on data generation, post-training algorithms, and evaluation methods to ensure Safety in the next generation of models that can access external resources and take actions in the world. You will work closely with other cross-functional machine learning teams and data annotation teams, and will also collaborate with product and policy teams. This role combines expertise in machine learning, ethical and responsible AI, experimental design, and data generation and management. It will require curiosity to tackle totally new scientific problems, engineering skills to implement the pieces we need to test solutions to these, and a desire to dive into messy data and results. You will be on a small team with a lot of autonomy and decision-making power, responsible for making the next generation of LLMs better for society as a whole. Please Note: The existing team work in offices in London, Edinburgh, Pa

pythongitrest
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Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! About the Role We're seeking a Senior/Staff Engineer to build and maintain the automation infrastructure that powers the development cycles of our North platform. This engineer will design and implement robust automation systems that enable engineers to efficiently test and validate changes across diverse environments and configurations. This role sits at the intersection of infrastructure and standards. You'll build the systems, frameworks, and culture that allow the rest of engineering to own quality themselves; improving and extending our testing platform by creating the infrastructure that allows engineers to write and execute tests, and enable every engineering team to ship with more confidence. Key Responsibilities Design and implement automation pipelines that support comprehensive testing across multiple environments with varying feature flags and realistic customer data profiles Create intelligent testing agents that simulate real user behavior to validate different configuration combinations Develop and maintain GitHub workflows and actions to automate testing, deployment, and validation processes Manage and optimize H

typescriptpythonaws
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