Tools And Automation Engineer in Foster City

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. As a Support Systems Lead at Replit, you'll build and own the systems that let support scale as fast as the product does. You'll own the tools our team works in every day, the technical setup behind self-service and AI-driven support, and the infrastructure that keeps all of it current as Replit ships. Replit is at the forefront of AI-driven software development, and how we support customers is constantly evolving. You'll shape how our support systems adapt to new products, new surfaces, and AI-assisted workflows, operating effectively in ambiguity and turning ad hoc fixes into infrastructure the whole team can rely on. You'll combine hands-on technical depth with systems thinking to keep builders moving, whether they get unblocked through self-service, an AI agent, or a person. This is an individual contributor role to start, with room to grow and build out a team as support scales. IN THIS ROLE YOU WILL: Configure and maintain Zendesk and the surrounding support stack, from the day-to-day workflow and automation setup to business rules and permissions, keeping it able to flex and scale as needs change. Build and maintain assignment logic, queues, tagging and taxonomy, and escalation paths, keeping them running cleanly as volume and workflows change. Set up and maintain support tooling, workflows, and access across internal agents, outsourced vendors, and regions, keeping the systems working for each group as the stack changes. Partner with Engineering on the technical requirements for self-service and in-product support surfaces, and build the entry points, help widgets, and routing behind them. Spot the repetitive steps in agent and admin workflows before they become bottlenecks, and build the automations, bulk acti

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About the Role: Join our Infrastructure Engineering team and help ensure the reliability, scalability, and performance of Replit's infrastructure that serves millions of developers worldwide. As a Staff Infrastructure Engineer, you will bridge the gap between development and operations, implementing automation and establishing best practices that enable our platform to scale efficiently while maintaining high availability. We are seeking Staff Infrastructure Engineers who are passionate about building and maintaining resilient systems at scale. Your mission will be to proactively find and analyze reliability problems across our stack, then design and implement software and systems to create step-function improvements. You will design robust monitoring solutions, automate operational tasks, and continuously improve our infrastructure's reliability, all while mentoring and educating the broader engineering team to make reliability a core value at Replit. You Will: Drive Automation and Infrastructure as Code: Architect, build, and improve automation to eliminate toil and operational work. Design and maintain CI/CD pipelines and infrastructure automation using tools like Terraform or Pulumi. Create self-healing systems that can automatically respond to common failure scenarios. Optimize Performance and Infrastructure: Collaborate with core infrastructure and product teams to performance tune and optimize our cloud deployments (Kubernetes, Docker, GCP). Identify and resolve performance bottlenecks, implement capacity planning strategies, and reduce latency across global regions. Elevate Developer Experience: Design and implement improvements to our build, test, and deployment systems to make software delivery faster, safer,

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About this role: Accelerate engineering velocity and reduce friction in the Replit development experience by stewarding our codebases, tooling, and developer workflows. You will directly impact every engineer who ships code at Replit. By focusing on developer experience, you will act as a force multiplier across all product development teams, enabling faster feature delivery, happier developers, and reduced operational overhead. The role combines the technical depth needed to navigate a complex, polyglot codebase with the product mindset to understand how infrastructure decisions impact developer productivity and ultimately customer value delivery. You will also partner closely with the AI team on our internal AI platform — which already generates more than 60% of all merged PRs at Replit — to improve the Agent's output and help shape strategy around the Agent's default stack. This is an early hire in this area, so you will have agency and have an accelerated career path as the team undoubtedly grows. You will: Maintain and evolve our codebase structure — a complex TypeScript monorepo, Go services, npm packages, and internal Agentic tooling. Own the build and test pipelines and optimize them to minimize build times and improve developer iteration speed. Drive code generation and type-safe interfaces across service boundaries (e.g., GraphQL, Protocol Buffers, gRPC, OpenAPI). Set the standards for code quality using automation tools such as TypeScript, ESLint, Prettier, and Go linters/formatters — building custom rules and plugins to enforce Replit-specific requirements. Streamline development setup and the onboarding experience. Work with platform teams to improve deployment processes, infrastructure integrations, and e

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About the Role Replit is experiencing extraordinary growth across our customer base and seeking a Mid-Market Account Manager with strong communication skills to drive retention, expansion, and customer success. Candidates with Sales or Account Management experience in SaaS, particularly with some technical background (i.e. having some coding knowledge or prior experience at other developer tool companies) are ideal. We believe this role offers a distinctive opportunity for people who excel in client-facing situations and have a passion for customer success and AI. You'll leverage your skills to help customers maximize value from Replit's platform while driving sustainable revenue growth. In this role you will: Execute renewal processes with a focus on expansion and long-term partnership development Serve as the primary relationship owner for your assigned customer portfolio, ensuring high satisfaction and retention Champion customer success by helping businesses realize the transformative potential of AI-powered software creation Lead onboarding programs that accelerate customer time-to-value and platform adoption Guide customers through Replit's rapidly evolving feature set, including Agent 3's autonomous capabilities, Plan Mode, and automation tools Maintain accurate customer health scores and renewal forecasting data in Replit's CRM (Hubspot) Gather and communicate valuable customer feedback, championing their interests within Replit Optimize customers' use of the Replit platform through ongoing training, support, and strategic guidance Required skills and experience: 3-5+ years in a quota-carrying Sales or Account Management role managing a mid-market book in SaaS or developer tools Proven ability to expand product

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About the Role Replit is experiencing extraordinary growth across our customer base and seeking a Mid-Market Account Manager with strong communication skills to drive retention, expansion, and customer success. Candidates with Customer Success or Account Management experience in SaaS, particularly with some technical background (i.e. having some coding knowledge or prior experience at other developer tool companies) are ideal. We believe this role offers a distinctive opportunity for people who excel in client-facing situations and have a passion for customer success and AI. You'll leverage your skills to help customers maximize value from Replit's platform while driving sustainable revenue growth. In this role you will: Serve as the primary relationship owner for your assigned customer portfolio, ensuring high satisfaction and retention Champion customer success by helping businesses realize the transformative potential of AI-powered software creation Lead onboarding programs that accelerate customer time-to-value and platform adoption Guide customers through Replit's rapidly evolving feature set, including Agent 3's autonomous capabilities, Plan Mode, and automation tools Execute renewal processes with a focus on expansion and long-term partnership development Maintain accurate customer health scores and renewal forecasting data in Replit's CRM (Hubspot) Gather and communicate valuable customer feedback, championing their interests within Replit Optimize customers' use of the Replit platform through ongoing training, support, and strategic guidance Required skills and experience: 3-5+ years of experience in Customer Success, Commercial Account Management, or technical sales role, preferably in SaaS or developer tools

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About the Role Replit is experiencing extraordinary growth across our customer base and seeking an Enterprise Account Manager with strong communication skills to drive retention, expansion, and customer success. Candidates with Customer Success or Enterprise Account Management experience in SaaS, particularly with some technical background (i.e. having some coding knowledge or prior experience at other developer tool companies) are ideal. We believe this role offers a distinctive opportunity for people who excel in client-facing situations and have a passion for customer success and AI. You'll leverage your skills to help customers maximize value from Replit's platform while driving sustainable revenue growth. In this role you will: Serve as the primary relationship owner for your assigned customer portfolio, ensuring high satisfaction and retention Champion customer success by helping businesses realize the transformative potential of AI-powered software creation Lead onboarding programs that accelerate customer time-to-value and platform adoption Guide customers through Replit's rapidly evolving feature set, including Agent 3's autonomous capabilities, Plan Mode, and automation tools Execute renewal processes with a focus on expansion and long-term partnership development Maintain accurate customer health scores and renewal forecasting data in Replit's CRM (Hubspot) Gather and communicate valuable customer feedback, championing their interests within Replit Optimize customers' use of the Replit platform through ongoing training, support, and strategic guidance Required skills and experience: 3-5+ years of experience in Customer Success, Enterprise Account Management, or technical sales role, preferably in SaaS or dev

About Replit Replit is redefining how software is built, and who gets to build it. Our mission is to achieve Autonomy for All: making programming accessible, collaborative, and powered by AI. As a Technical Sourcer , you won't just be filling seats; you’ll be the primary architect of the talent pipeline that builds the future of our Product and Engineering teams! We are seeking a Fixed Term Full Time employee for a 6 - 12 month term . The Mission At Replit, we don’t look for average engineers; we look for "10x" builders, creators. Your mission is to find the needles in the haystack; engineers who are deeply technical, product-minded, and excited by the challenge of democratizing coding. Key Responsibilities Strategic Pipeline Building: Identify and engage top-tier talent for Software Engineering (Product, Infra, AI/ML), Product Management, and Design. You know how to go narrow on niche roles and create a stacked funnel for evergreen roles. AI Forward: Manage a tech stack of sourcing tools and agents to power the top of the funnel. Creative Outreach: Be AI tool driven. Move beyond standard LinkedIn templates. You will craft highly personalized, technical, and compelling outreach that resonates with the Replit ethos. Deep Research: Map out talent across GitHub, Twitter (X), competitive startups, and niche developer communities to find "undiscovered" talent. Full Lifecycle Partnership: Work closely with Recruiters and Engineering Leads to calibrate profiles and refine the search strategy in real-time. Data-Driven Iteration: Track conversion rates and leverage data to pivot sourcing strategies when a search becomes "stale." Who You Are Experience: 4+ years of technical sourcing experience, preferably at a high-growth startup or a top-tier tech firm. Technical Fluency: You understand the tech stack in depth, can navigate a GitHub profile, and know why someone would fit our EPD team, company and values. Persistence: You have a "hunter" mentality. You enjoy the challenge o

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. We're seeking an experienced Commercial Counsel to join our growing legal team and serve as a strategic partner to our rapidly expanding enterprise sales organization. In this high-impact role, you'll drive complex commercial negotiations that fuel our growth, working closely with our sales teams to close sophisticated technology agreements with enterprise customers across diverse industries. You'll play a critical role in scaling our commercial legal processes while navigating the evolving landscape of AI-powered development tools and ensuring our customers can confidently deploy Replit's platform in their organizations. What You'll Do Drive Enterprise Deals : Serve as the lead legal advisor for complex, high-value enterprise sales transactions, working directly with our Account Executives and customer legal teams to negotiate and close sophisticated software agreements Navigate AI & Technology Compliance : Help enterprise customers understand and navigate the legal and regulatory implications of adopting AI-powered development tools, addressing data privacy, security, and compliance requirements across various industries Build Scalable Frameworks : Design and implement contract playbooks, template agreements, and streamlined processes that enable our sales team to move quickly while maintaining legal rigor as we scale Risk Management : Identify, analyze, and proactively manage complex commercial and legal risks while maintaining deal velocity in our fast-paced, high-growth environment Cross-Functional Partnership : Collaborate closely with Product, Engineering, Security, and Privacy teams to ensure our commercial offerings align with product capabilities and regulatory requirements Strategic Advisory : Provide st

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About the role: Join our engineering team for a 12-week paid internship where you'll work alongside world-class engineers, designers, and product managers to build the future of software creation. You'll contribute to real features that impact millions of developers worldwide, from our AI-powered development environment to the infrastructure that makes lightning-fast collaboration possible. This isn't just about learning—you'll ship meaningful code that helps democratize software creation. Whether you're optimizing our cloud infrastructure, building intuitive developer tools, or enhancing our AI agents, your work will directly empower creators around the globe. You will: Ship real features to millions of developers using Replit's platform Collaborate cross-functionally with engineers, designers, product managers, and AI researchers Build and optimize developer experiences that make coding accessible to everyone Work on cutting-edge AI tools and infrastructure that power the next generation of software creation Learn from the best in an environment where your ideas are heard and often implemented Required skills and experience: Currently pursuing a Bachelor's, Master's, or PhD in Computer Science, Computer Engineering, or related technical field Have at least one semester of schooling remaining after the internship completion Proficient in at least one programming language and comfortable with full stack development Passionate about developer tools, AI, or making technology more accessible Thrive in fast-paced environments where you can move quickly and adapt to changing priorities What we value : Problem-solving mindset: Ability to approach complex operational challenges systematically and devise effective solutions Se

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About the role: We're seeking a Design Engineer to bridge the gap between design and engineering at Replit. In this role, you'll help shape our design system implementation, architect front-end solutions, and ensure seamless user experiences across our platform. You'll be instrumental in creating the technical foundation that allows us to enable anyone with an idea to create apps. You will: Architect and implement complex UI components and systems that balance aesthetics with technical performance Lead the technical implementation and evolution of our design system (Replit UI) Create prototypes to explore new interaction models and validate design concepts Collaborate closely with product designers to bring designs to life with pixel-perfect precision Establish best practices for front-end development and component architecture Mentor engineers on design principles and implementation techniques Develop tools and processes to improve design-to-development workflow Contribute to design reviews with a focus on technical feasibility and implementation Champion accessible, responsive, and performant user interfaces Required Skills & Experience 8+ years of experience in front-end development with a strong design sensibility Expert-level knowledge of HTML, CSS, and JavaScript/TypeScript Deep experience with modern front-end frameworks (React preferred) Strong understanding of design systems and component-based architecture Experience implementing complex UI animations and interactions Proven ability to translate design concepts into production-ready code Strong communication skills to effectively collaborate with both design and engineering teams Experience with accessibility standards and best practices Bonus Qualificati

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About the Role: We're redefining how software is built and who gets to build it. Our mission is to achieve Autonomy for All: making programming accessible, collaborative, and powered by AI. To realize this vision, we need people who are obsessed with understanding how users experience our product and can turn that understanding into decisions that move the needle. You'll directly impact Replit's growth by turning user behavior into actionable insights that shape product strategy, improve activation and retention, and drive sustainable revenue growth across our self-serve and enterprise segments. Who You are You're a data scientist who moves fast and goes deep. You can spin up an analysis in hours that would take others days; not by cutting corners, but because you've built the intuition and technical toolkit to get to the right answer quickly. You're the person who digs past the top-line number to find the confound, questions whether the metric actually measures what people think it does, and pressure-tests your own work before anyone else sees it. You treat experimentation as a craft, not a checkbox. You've felt the pain of underpowered tests and novelty effects, and you have the judgment to get it right. You use AI agents and tools aggressively to multiply your output - writing code, exploring data, generating hypotheses, but you treat every AI-assisted output as a draft, not a deliverable. You know what good analysis looks like and you won't ship anything that doesn't meet that bar. The result is that you operate at a speed and depth that most DS teams can't match. You will: Design and analyze product experiments to evaluate feature launches, onboarding changes, and in-product interventions with rigorous statistical

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About the role: We are seeking talented distributed systems engineers who are passionate about building innovative solutions for application deployment. Your mission will be to enhance the capabilities of Replit Infrastructure, optimize performance across global regions, and drive efficiency while delivering an exceptional user experience. If you have a strong foundation in software development, a deep understanding of cloud technologies, and a track record of delivering high-quality code, we want to hear from you. In this role you will: Expand Replit's cloud infrastructure offerings: Launch new cloud products to be used by Replit Agent to build complex apps. Collaborate with cross-functional teams to design and implement these features, empowering developers with a comprehensive suite of tools to build and deploy their applications efficiently. Enhance reliability and scalability: Identify bottlenecks, optimize critical paths, and implement robust monitoring and alerting systems. Work closely with the SRE team to ensure high availability and minimal downtime. Enable our customers to seamlessly scale their applications to meet the demands of their growing user base. Improve utilization of cloud infrastructure: Analyze our infrastructure costs and identify opportunities for optimization. Implement strategies to reduce cloud expenses without compromising performance or reliability. This could involve techniques such as resource provisioning, auto-scaling, cost-aware scheduling, and data lifecycle management. Your efforts will directly contribute to the financial efficiency of our cloud services. Required skills and experience: Distributed systems: Track record of working with platform-as-a-service, distributed storage, o

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About the Role We are seeking a highly technical, data-driven Growth Engineer to help scale our product and expand key user metrics across acquisition, activation, retention, and monetization. Growth Engineering sits at the intersection of engineering, product, and marketing—leveraging code, experimentation, and analytics to uncover opportunities and deliver measurable impact. What You’ll Do Drive Experimentation & Optimization Design, implement, and analyze rapid A/B and multivariate tests to validate hypotheses and improve key KPIs. Identify bottlenecks in user funnels and develop technical solutions to improve conversion rates throughout the user lifecycle. Build and Scale Growth Features Build growth-oriented product features such as onboarding flows, referral systems, and automated engagement loops. Develop scalable code and infrastructure that supports growth initiatives and experimentation frameworks. Leverage Data & Metrics Collaborate with data teams to instrument tracking, build dashboards, and derive insights from user behavior data. Use SQL and analytics tools to deeply analyze cohorts, engagement metrics, and experiment outcomes. Cross-Functional Collaboration Partner closely with product managers, designers, marketers, and data scientists to align on growth goals and execution plans. Translate business goals into technical requirements and implement pragmatic solutions that drive sustainable growth. Continuous Innovation Stay updated on industry trends and growth-oriented technologies and propose new tactics to accelerate growth. Automate repetitive tasks and build internal tools to empower faster experimentation and execution. Required Qualifications Bachelor’s degree in Computer Science, Enginee

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. The AI Studio is the team responsible for designing, building, and operationalizing internal software platforms across every functional department of the company, including People Operations, Customer Support, Sales, Marketing, Finance, Recruiting, and Executive Operations. We treat each internal department as its own product surface, and in truth as its own startup, with its own customers, its own metrics, and its own reasons for existing. We ship custom software, built on Replit’s own platform, to solve operational problems that off-the-shelf SaaS tools cannot serve well at our scale and pace of growth. Position Summary The Member of Technical Staff (AI Builder) is a full-time builder role with substantial autonomy. You will design, architect, and ship AI-powered internal platforms that run the operations of the company across many departments at once. This is not a role for someone who wants a narrow, well-defined lane. It is a role for someone who wants to walk into an ambiguous business problem, understand it well enough to argue about it with the department lead, and then ship the software that fixes it. We are looking for people who genuinely understand the mechanics of a business: how revenue is actually made, why recruiting velocity matters, what makes support scale or break, how finance closes a month, and why each department is critical to whether the company wins or loses. You do not need to have run every function, but you need to respect why each one exists and be able to reason about it like an operator, not just an engineer. Because we treat each department as its own startup, we strongly favor people who have either run their own business or worked on a fast-scaling startup. You know what it feels like

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About the Role We're hiring a hands-on Engineering Manager to build and lead Replit's Anti-Abuse team from the ground up. This is a foundational 0-to-1 role: you'll define the anti-abuse roadmap, hire a small team of engineers and data analysts, and ship the systems that protect Replit's platform, users, and economics from adversarial actors. You'll partner across Support, Legal, Security, Infrastructure, and the Money and Growth teams to make abuse economically unviable while keeping friction low for legitimate users. Replit sits at the frontier of AI-native abuse. Our platform is a target for phishing and scam hosting, cryptomining, LLM token farming, card and coupon fraud, and increasingly, abuse driven by AI agents themselves. The team you build will define how Replit defends against all of it. What You'll Do Build the anti-abuse roadmap from scratch : Define the threat model, prioritize across abuse vectors (phishing/scam hosting, cryptomining, token farming, payment fraud, AI agent exploitation), and translate it into a shipping plan with clear sequencing and tradeoffs. Design progressive verification and identity infrastructure : Build the "ladder of trust" that gates increasing platform capabilities (referrals, additional credits, access to powerful agent features, Missions) behind escalating verification. This includes a humanity/identity layer that's distinct from user accounts, integrations with KYC-grade verification providers, and the policy engine that decides what level of trust unlocks what behavior. This infrastructure is core not just to promo integrity but to how Replit safely expands agent capabilities over time. Ship as a hands-on EM : Stay in the code. Use the latest AI coding tools (including Rep