Us Consumer Sales Jobs

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! As AI reshapes how consumers search, discover, and choose brands, Trustpilot’s unique dataset of authentic human sentiment is becoming increasingly critical. We are uniquely positioned to define how trust and reputation function in an AI-driven digital economy and we’re building an inclusive environment where curious, ambitious people can do the best work of their careers. As an Associate Customer Success Manager, you will support a portfolio of small business and lower-tier plan customers to ensure they onboard successfully, adopt Trustpilot effectively, and achieve measurable value from the platform. You will be accountable for driving strong Business Adoption and Gross Renewal Rate (GRR) within a structured, high-volume portfolio, with Net Promoter Score (NPS) tracked as a key measure of customer experience and satisfaction. Following defined playbooks and processes, you’ll deliver consistent, repeatable customer success outcomes while developing your capability to manage more complex portfolios over time. What you'll be doing: Lead post-sale onboarding and setup, ensuring a smooth handover from New Business and laying a strong foundation for long-term product adoption. Drive measurable Business Adoption across your customer portfolio to deliver tangible business results. Own customer health, proactively identifying risks and executing recovery actions to maintain high Gross Renewal Rates (GRR). Drive customer satisfaction and advocacy, achieving strong Net Promoter Score (NPS) results across your portfolio. Act as the primary line of contact for customer issues related to onboarding, usage, or product value, while smoothly escalating commerci

At Qualia, we've built the leading B2B real estate technology that transforms the home buying and selling experience into a simple, secure, and enjoyable process. Our SMB and Enterprise products bring together users from across the real estate ecosystem—homebuyers and sellers, lenders, title and escrow agents, and real estate agents—onto a single shared digital closing platform, providing greater clarity and transparency to real estate transactions. Today, through our business customers across the country, millions of consumers use Qualia to close on homes every year. WHAT YOU'LL WORK ON Within Qualia, you'll join the Payments team. Every real estate closing ends with money changing hands: earnest money deposits, loan funding, mortgage payoffs, seller proceeds, and commissions. Qualia powers a substantial portion of U.S. residential home sales every year, totaling billions of dollars in transaction volume. The Payments team builds the systems that move those funds safely, accurately, and on time. The stakes are high. A single closing often moves hundreds of thousands of dollars between multiple parties on a tight deadline, and real estate wires are a prime target for fraud. Our mission is to make money movement the most trustworthy part of the closing, so title and escrow teams, and the homebuyers they serve, never have to wonder where their funds are. HOW WE WORK Our engineers are entrepreneurial, pragmatic builders who move quickly without cutting corners, and who are as comfortable owning a project end to end as they are collaborating with a team. We ship frequently, as often as multiple times a day, and work directly with design, compliance, and customer-facing teams to build payment experiences our customers depend on. RESPONSIBILITIES Design, build, and maintain systems that process ACH and wire transfers at scale (billions of dollars annually), including origination, settlement, reconciliation, and exception handling Build and harden payment-processing pipeli

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role We’re looking for someone to help lead the future of analytics at Ramp. This person will enable Ramp to get 1% better every day by developing data products and insights. They will partner closely with business stakeholders and product, engineering, and design counterparts to prioritize and execute on work, improve reporting, as well as drive results and process improvements. What You’ll Do Full stack development, building models to consume, transform, and expose data to stakeholders and production systems Drive a culture of experimental design, testing agenda, and best practices Contribute to the culture of Ramp’s data team by influencing processes, tools, and systems that will allow us to make better decisions in a scalable way Collaborate with P/E/D/D (product, engineering, data and design) teams to develop product roadmaps and measure success Work closely with data engineering teams to capture, move, store, and transform raw data into highly actionable insights, and partner with business teams to turn those insights into action Wha

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. What You’ll Do Full stack development, building models to consume, transform, and expose data to stakeholders and production systems Drive a culture of experimental design, testing agenda, and best practices Contribute to the culture of Ramp’s data team by influencing processes, tools, and systems that will allow us to make better decisions in a scalable way Collaborate with Finance teams (e.g. GTM Finance, StratFin) to develop financial insights and influence business decisions Work closely with data engineering teams to capture, move, store, and transform raw data into highly actionable insights, and partner with business teams to turn those insights into action What You Need Minimum of 3 years of industry experience in Data Science / Software Engineering / Finance Strong AI proficiency as a lever to quickly adopt new skills and subject matter Track record of shipping high quality products and features at scale Ability to thrive in a fast-paced, constantly improving, start-up environment that focuses on solving problems with iterative technical so

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The opportunity Global trade runs on data. Every shipment, every customs clearance, every delivery depends on the right information flowing through the right systems at the right time. At Flexport, data infrastructure is the foundation that enables billions of dollars in global commerce. We're looking for a Senior Software Engineer, Backend who will take end-to-end ownership of the data systems that power Flexport's global trade platform. In this role, you'll own critical data pipelines and architecture that process millions of supply chain events daily, ensuring that our customers have real-time visibility into their shipments across the world. As a Senior Software Engineer focused on Data Infrastructure and Backend development, you'll have deep technical ownership over the systems that ingest, process, store, and deliver data across Flexport. You'll architect solutions that handle the complexity of global trade, from tracking containers across oceans to coordinating multi-modal logistics, all while ensuring our data infrastructure scales reliably as we grow. You will Build strong relationships with producers and consumers of data across the organization. Partner

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role Millions of people use Notion — and this number is increasing every day. That means millions of people, from students to large enterprises, trust us to keep their data secure and private, and we value this more than anything. We want to keep earning trust, while also continuing to amaze our users with the tools they can build in Notion. Notion is looking for software engineers who are excited to make trust and security a core part of how Notion scales. This role can be based in either San Francisco or New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days. What You'll Achieve Build authentication and other product features that make Notion safe and secure by default, helping more people and teams trust Notion for their most important work while supporting growth across consumers and enterprise customers. Build scalable, AI-powered systems to detect, investigate, and mitigate risks across Notion, including phishing, spam, objectionable

Citi Wealth is a leading provider of financial solutions for affluent, high net worth and ultra-high net worth clients around the world. Our Private Bankers, Financial Advisors and Product Specialists act as trusted advisors to many of the world’s most successful and influential individuals and families. We provide global insights informed by deep local knowledge and help deliver the complete financial management strategies that today’s wealth requires. Our comprehensive services are tailored to individuals and families, including entrepreneurs and business owners, single-and multi-family offices, senior corporate executives, next generation/inherited wealth, law firms and attorneys. From investment strategy, to banking, to lending and cash management we are here to support our clients comprehensively. Our goal is to deliver a premier level of service while helping clients preserve, grow and manage their wealth. Lending is a key product offering within Citi Wealth. Lending provides competitive borrowing solutions that are strategically integrated into our client’s broader Wealth Management goals. Our team provides lending solutions across all four client segments including Citi Private Bank, Wealth at Work, Citi Private Client and Citigold as part of their wider Citi relationship. US Credit Card solutions are provided to Wealth clients via US Consumer Cards. This role will oversee the relationship with US Consumer Cards in partnership with our Wealth Business and Operations teams. This role will sit within the Wealth Lending Business Strategy and Governance, which is part of the Citi Wealth Lending team. Key Responsibilities Support the ongoing development and enhancement of the Wealth US Credit Card offering in partnership with US Consumer Cards Act as a key point of contact for Bankers and Financial Advisors for US Cards-related inquiries and escalations Assist in managing d

About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja , the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world. AI at SharkNinja At SharkNinja, we’re building an AI-native culture. We’re not waiting for the future; we’re creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what’s possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn’t been invented yet, you’ll fit right in. *]:pointer-events-auto R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height))] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" data-turn-id="request-WEB:5af75232-ef91-4092-8d6e-928580f5c1f3-0" data-turn-id-container="request-WEB:5af75232-ef91-4092-8d6e-928580f5c1f3-0" data-testid="conversation-turn-2" data-turn="assistant"> Aperçu du poste L’équipe Global CX définit la façon dont SharkNinja écoute la voix du consommateur, en tire des enseignements et agit en conséquence. Notre mission est de transformer les insights consommateurs en avantage stratégique, afin que chaque interaction renforce notre capacité à offrir des expériences 5 étoiles, tout en ayant un impact positif sur la vie des gens, chaque jour, dans chaque foyer à travers le monde. Nous recherchons un(e) Directeur(trice) principal(e), Strat

Title: Sr. Manager/DGM - User Investing Growth. About Us: Paytm is India's leading digital payments and financial services company. Our platform offers a wide range of payment solutions to consumers and merchants, including utility payments, money transfers, and Paytm Payment Instruments (PPI) such as Paytm Wallet, Paytm UPI, and Paytm Payments Bank Net-Banking. We also provide merchant services, advertising, and a Mini app store. With a focus on growth and engagement, we leverage data science to drive sustainable success. We offer credit services sourced from financial partners to further support merchants. About the Role: We are looking for a growth-oriented and customer-focused professional to drive user acquisition, engagement, and retention for SIP, ETF, and Trading Ideas businesses at Paytm Money. The role requires strong analytical thinking, growth strategy execution, and collaboration across product, content, and business teams to enhance investment journeys and user engagement. Responsibilities : Drive user acquisition and engagement for ETF, SIP, and Research Content products. Develop strategies to improve SIP registrations, active SIPs, and SIP continuation rates. Grow ETF trading volume and AUM through targeted campaigns, investor education, and engagement initiatives. Collaborate with the content and research teams to ensure investment insights drive user engagement and conversions. Analyze investment patterns, user cohorts, and drop-off points to optimize investment funnels and customer journeys. Design lifecycle campaigns to convert one-time investors into long-term systematic investors. Monitor and improve key metrics such as SIP MTU, ETF AUM, research engagement, and retention rates. Partner with product and UX teams to improve onboarding, discovery, and investment experiences. Conduct market research and competitive benchmarking to understand customer behavior and industry trends. Prepare periodic business reviews, performance reports, and acti

Title: Sr. Manager/DGM - User Investing Growth - Algo + Partnership About Us: Paytm is India's leading digital payments and financial services company. Our platform offers a wide range of payment solutions to consumers and merchants, including utility payments, money transfers, and Paytm Payment Instruments (PPI) such as Paytm Wallet, Paytm UPI, and Paytm Payments Bank Net-Banking. We also provide merchant services, advertising, and a Mini app store. With a focus on growth and engagement, we leverage data science to drive sustainable success. We offer credit services sourced from financial partners to further support merchants. About the Role: We are looking for a highly driven and partnership-focused professional to lead growth initiatives for Algo Trading and Strategic Partnerships at Paytm Money. The role involves driving derivative trading growth through the algo ecosystem, managing strategic fintech partnerships, and expanding the API and trading partner ecosystem for Paytm Money. Responsibilities : Drive MTUs and derivatives trading volume through algo trading initiatives and ecosystem partnerships. uild and manage partnerships with algo trading platforms, strategy providers, API partners, and fintech ecosystems. Own onboarding, activation, and growth of algo/strategy partners on Paytm Money. Collaborate closely with product and engineering teams to improve Algo API adoption and ecosystem scalability. Develop commercial models including revenue sharing, API monetization, and partner-led acquisition opportunities. Track partner performance, active usage, engagement metrics, and revenue contribution through dashboards and business reviews. Identify new growth opportunities within the retail algo trading, derivatives, and F&O ecosystem. Coordinate partner launches, campaigns, integrations, and ecosystem initiatives with cross-functional teams. Build and maintain strong relationships with fintech partners, trading communities, brokers, and industry stakeholders

Title: Sr. Manager/DGM - User Investing Growth (Intraday IPO) About Us: Paytm is India's leading digital payments and financial services company. Our platform offers a wide range of payment solutions to consumers and merchants, including utility payments, money transfers, and Paytm Payment Instruments (PPI) such as Paytm Wallet, Paytm UPI, and Paytm Payments Bank Net-Banking. We also provide merchant services, advertising, and a Mini app store. With a focus on growth and engagement, we leverage data science to drive sustainable success. We offer credit services sourced from financial partners to further support merchants. About the Role: We are looking for a growth-oriented and data-driven professional to drive user acquisition, activation, and retention for Intraday Trading and IPO businesses at Paytm Money. The role requires strong analytical thinking, campaign management capabilities, and collaboration across product, marketing, and analytics teams to improve user engagement and business growth. Responsibilities: Drive user acquisition, activation, and retention for Intraday Trading and IPO products. Analyze user behavior, trading patterns, and conversion funnels to identify growth opportunities and optimize user journeys. Design and execute growth campaigns across multiple channels including app, email, SMS, and push notifications. Collaborate with product, marketing, analytics, and business teams to improve user engagement and conversion metrics. Monitor key business metrics such as MTU, trading volume, IPO applications, activation rates, and conversion funnels. Conduct A/B testing and experimentation to improve campaign performance and user outcomes. Partner with the data team to build dashboards, reports, and tracking mechanisms for business monitoring. Identify market trends, customer insights, and competitive intelligence to support business growth strategies. Prepare periodic business reviews and performance summaries for leadership stakeholders. Exp

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. What’s the role? Title – Customer Service Agent Contract Type – Permanent Shifts – 9am - 5pm (Subject to Change) THG Orbit is our award-winning, accredited Customer Service and Experience solution, offering world-class support to THG brands and Ingenuity clients. We optimise services, enhance customer experiences, and foster brand loyalty, ensuring a seamless journey from start to finish. We proactively identify and implement optimisation opportunities. Beyond scaling brands, THG Orbit enhances automation, reduces costs, and drives performance through digital innovation and efficiency. As a customer service agent, you’ll be the first point of contact for our valued customers, assisting with a wide range of inquiries – from product advise to resolving order issues. You’ll engage with customers across various communication channels, including live chat, phone, email and social media, ensuring that every interaction reflects our commitment to outstanding service. Key Responsibilities: The role will be based in a newly established US office, where the chosen individual will be responsible for building a strong customer service presence to support all brands and client needs across the US territory. You will be the first point of contact across our Customer Service platforms, supporting customers across our many Ingenuity brands! You will ensure that all customer inquiries, issues, and complaints are

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. As a Regional Manager, Consumer Strategy & Operations, you will drive capital-efficient growth by improving the consumer experience, with a focus on Loyalty and Pricing & Incentives across Wolt’s South region. You will execute, track, and monitor initiatives that deepen consumer engagement, so users come back again and again — excited about the service and experience they have with Wolt. This role sits at the intersection of strategy, analytics, creative thinking, and high-impact execution. It is well suited to someone with a strategy, consulting, or business operations background who is motivated by owning and delivering outcomes in a fast-moving, consumer-facing environment. You will report to the Head of Market Growth, Wolt Core, and sit in a 2–3 person team. You will play a key role in driving consumer success in your region, working closely with Marketing, Merchant, Finance, and the broader Global Consumer team. Responsibilities & Duties You will work cross-functionally with local and global partners to identify, shape, and execute high-impact initiatives that drive consumer growth in your region. Wolt+, Wolt’s subscription program Consumer Pricing Market Management (city-level growth) In practice, that means you will: Own Wolt+ performance

Level Up Your Career with Zynga! At Zynga, we bring people together through the power of play. As a global leader in interactive entertainment and a proud label of Take-Two Interactive, our games have been downloaded over 6 billion times—connecting players in 175+ countries through fun, strategy, and a little friendly competition. From thrilling casino spins to epic strategy battles, mind-bending puzzles, and social word challenges, our diverse game portfolio has something for everyone. Fan-favorites and latest hits include FarmVille™, Words With Friends™, Zynga Poker™, Game of Thrones Slots Casino™, Wizard of Oz Slots™, Hit it Rich! Slots™, Wonka Slots™, Top Eleven™, Toon Blast™, Empires & Puzzles™, Merge Dragons!™, CSR Racing™, Harry Potter: Puzzles & Spells™, Match Factory™, and Color Block Jam™—plus many more! Founded in 2007 and headquartered in California, our teams span North America, Europe, and Asia, working together to craft unforgettable gaming experiences. Whether you're spinning, strategizing, matching, or competing, Zynga is where fun meets innovation—and where you can take your career to the next level. Join us and be part of the play! Position Overview Zynga Consumer Insights is looking for an experienced consumer research professional to join our team as a Consumer Insights Manager. Reporting to the Director of Consumer Insights, you will be responsible for research projects that deliver insights regarding Zynga’s portfolio as well as the overall gaming marketplace. You will be independently managing a variety of projects, qualitative and quantitative, across marketing and game design initiatives. You will be hands-on, from start to finish, and your work will help drive innovations and improvements for both live games and new games in development. A successful candidate should have extensive experience designing and running primary research, analyzing and visualizing data, and socializing information across an organization.

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. WHY DATA SCIENCE & ANALYTICS? The Data Science & Analytics organization's mission is to increase our speed, frequency and acumen of making decisions at scale by instilling a data-influenced approach to building products. We cover a wide area of the data spectrum including analytical data engineering, product analytics, experimentation, causal inference, statistical modeling and machine learning. Aligned and partnering with product groups, we use this vast tool belt to discover new opportunities and unmet use cases, influence and shape the product roadmap and prioritization, build data products and measure the impact on our community of players and developers. WHY CONSUMER FRONTEND? Consumer Frontend’s team mission is to deliver the frontend architecture, components, libraries, navigation patterns, and core UI necessary for a high-quality, performant, intuitive, and observable consumer user experience for gaming and all future use cases. One of the focus areas is UX Excellence through Standardization, where the goal is to maintain a comprehensive library of high-quality components and navigation patterns that ensure a consistent and intuitive experience across all consumer surfaces.