Windows Server Administrator Jobs

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. What you'll do Identity & access Advance our identity posture: SSO coverage, phishing-resistant MFA rollout, SCIM lifecycle automation, and least-privilege access across the SaaS and cloud estate. Build the detections and guardrails that catch account takeover, MFA fatigue attacks, and session token theft before they turn into incidents. Endpoint & device lifecycle Write and ship device policy as code — configuration profiles, remediation scripts, and enforcement rules across macOS and Windows — with staged rollout and rollback built in from day one. Maintain and improve our EDR stack's detection and response coverage across the fleet. SaaS posture Reduce SaaS risk at scale through SSPM tooling and automation , including detection of risky OAuth grants, shadow IT, and configuration drift across our critical SaaS applications. Own security configuration for the SaaS tools hundreds of Flexporters use daily (Google Workspace, Slack, and similar), and keep pace as we add AI agents and MCP integrations to that surface. Automation & enablement Automate the parts of corporate security that don't need a human — device provisioning, access reviews, vendor securi

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. What you'll do Identity & access Advance our identity posture: SSO coverage, phishing-resistant MFA rollout, SCIM lifecycle automation, and least-privilege access across the SaaS and cloud estate. Build the detections and guardrails that catch account takeover, MFA fatigue attacks, and session token theft before they turn into incidents. Endpoint & device lifecycle Write and ship device policy as code — configuration profiles, remediation scripts, and enforcement rules across macOS and Windows — with staged rollout and rollback built in from day one. Maintain and improve our EDR stack's detection and response coverage across the fleet. SaaS posture Reduce SaaS risk at scale through SSPM tooling and automation , including detection of risky OAuth grants, shadow IT, and configuration drift across our critical SaaS applications. Own security configuration for the SaaS tools hundreds of Flexporters use daily (Google Workspace, Slack, and similar), and keep pace as we add AI agents and MCP integrations to that surface. Automation & enablement Automate the parts of corporate security that don't need a human — device provisioning, access reviews, vendor securi

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Staff Product Marketing Manager, Okta Device Access We are seeking a Staff Product Marketing Manager to lead go-to-market strategy for Okta Device Access . This role will own positioning, messaging, launches, field enablement, and lifecycle adoption for a strategic product portfolio at the intersection of identity, endpoint experiences, and security. Okta Device Access extends identity security to the first moment of the workday: signing in to a computer. It helps organizations strengthen device-login security, simplify onboarding and account experiences, and enable seamless, secure access from device sign-in to the applications employees need. The portfolio supports Windows and macOS environments and complements customers’ existing endpoint-management investments. The ideal candidate is a strategic, technically credible product marketer who can translate sophisticated identity and platform capabilities into clear customer value, differentiated market narratives, and scalable commercial programs. You will work closely with Product, Engineering, Sales, Solutions Engineering, Customer Success, Digital Growth, and Pricing to bring new capabilities to market and drive durable customer adoption. Responsibilities Own the end-to-end go-to-market and lifecycle marketing strategy for Okta Device Access, including positioning, messaging, launches, field readiness, customer adoption, and expansion. Develop a differentiated narrative for securing device sign-in a

NVIDIA is searching for a highly motivated, creative engineer with experience in system and AI software to join the GPU System Software team. As someone who is hardworking and passionate about their work, you will design key aspects of our production GPU kernel drivers, embedded SW and SOC platforms. You should demonstrate the ability to excel in an environment with complex software and hardware designs. What you'll be doing: Define, design, develop and verify features for our new SoCs platforms, collaborating with hardware engineers and fellow software engineers. Follow the new SOC platforms all the way through the development process to the customer products that are used throughout the world. Be heavily involved with the early firmware, performance, power management, and all of system software required to produce our world-class products. Have multiple opportunities to collaborate and communicate effectively with teams across the globe. What we need to see: BS, MS or PhD degree in Computer Engineering, Computer Science, or related degree, or equivalent experience. Strong C programming, C++, low-level driver, SOC system platform experience , and AI software design, arch and optimization. Familiarity with computer system architecture, microprocessor, and microcontroller fundamentals. Kernel experience with Linux, Android, Chrome, or Windows systems. Experience with complex

NVIDIA's GeForce Now, the next-generation gaming service powered by NVIDIA GPUs in the cloud, transforms a Mac, any PC, or just a mobile device into a high-performance gaming rig. GeForce NOW automatically keeps games up-to-date, and users around the globe can instantly stream the latest games in high-definition resolution at the lowest latency for the smoothest gameplay. Just click and play! Visit us at https://www.nvidia.com/en-us/geforce-now. In addition to gaming, the state-of-the-art low-latency streaming technology has expanded to a new range of applications, including augmented and virtual reality, artificial intelligence, and robotics. We are now looking for a Senior Software Engineer – Streaming with strong C++ skills and a deep interest in streaming technologies to join a team of highly skilled and motivated software engineers who help build the next generation of applications with media and data streaming capabilities. Now, are you passionate about driving this technology to its edge? Do you understand various streaming protocols? Can you solve complicated problems and propose innovative solutions? Then, we are keen to hear from you. What you’ll be doing: Design, develop, optimize, and debug C++ software for ultra low-latency streaming systems. Build and improve media streaming pipelines using technologies such as WebRTC, GStreamer, RTP/RTCP, and related protocols. Analyze CPU, memory, networking, media pipeline, and scheduling behavior across real-world workloads. Work across Windows, Linux, QNX, applications frameworks, and embedded platforms. Define and implement KPIs for networking quality, streaming quality, and user experience. Integrate streaming softwa

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. About Okta’s Access Management Team Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. The Access Management team drives billions of authentications every month. The team builds and supports single sign-on, strong authentication, provisioning, and threat protection technologies. Our Access Management service runs in the cloud on a secure, reliable, extensively audited platform with 99.99% availability. Passwordless is the future of identity and authentication, which is why we, at Okta, have made it our goal to redefine how users authenticate to services. Devices are central to our mission. The Okta Verify app that facilitates passwordless authentication is available for iOS, Android, MacOS and Windows. Join our team! We’re building a world where Identity belongs to you. About the role We’re looking for an Engineering Manager to lead the Client Foundations team. Operating under the larger Access Essentials group, the Client Foundations team supports our mission by building libraries, tooling, security and infrastructure for iOS, Android, MacOS and Windows platforms. The Client Foundation team is central to our success in this mission and ensures that we can ship innov

Datadog Sales Engineer 는 고객 및 파트너와의 기회를 검증하고 성사시키는 데 도움을 줍니다. 영업 프레젠테이션, 제품 데모, 기술 평가(POC) 지원을 통해 기술 전문 지식을 제공합니다. Sale Engineer 는 제품 팀과 함께 고객, 경쟁사, 파트너의 의견을 바탕으로 기능의 우선순위를 정하는 데 도움을 줍니다. 또한 다양한 팀과 협력하여 고객의 문제를 해결하고, 버그 문제를 에스컬레이션하며, 브랜드 홍보대사로서의 역할도 수행하게 됩니다. 무한한 잠재력을 지닌 친절하고 열정적인 팀에 합류하고 싶은 분들의 많은 지원 바랍니다! Datadog은 사무실 문화를 통해 구축되는 관계와 협업, 창의성을 중시합니다. 우리는 데이터독 직원들이 자신에게 가장 적합한 일과 삶의 조화를 이룰 수 있도록 하이브리드 업무 환경을 운영하고 있습니다. 담당 업무 영업팀과 협력하여 고객에게 전반적인 Datadog 가치 제안, 비전 및 전략을 명확하게 전달 경쟁력 있는 지식, 기술력 및 신뢰를 구축하기 위해 지속적으로 새로운 기술을 학습 잠재 고객을 대상으로 제품 및 기술 프레젠테이션 제공 제품 팀과 직접 소통하여 기능 요청에 대해 협업 고객의 제품 온보딩을 돕고 장애물이 있을 때 지원 사전 판매 수명 주기 동안 다양한 기술적 과제에 대해 창의적으로 생각 자격 요건 DevOps 모니터링 또는 아키텍처 도구에 대한 지식과 경험이 풍부 외부 고객 또는 내부 팀에게 기술 프레젠테이션/데모를 편안하고 자신감 있게 전달 가능한 분 다양한 과제에 대해 창의적으로 사고할 수 있으며, 매일 새로운 것을 발견할 수 있는 분 Windows 또는 Linux 시스템 관리 경험 클라이언트 사이트를 오가며 최대 4시간 동안 앉아있을 수 있는 분 자동차, 기차 또는 항공으로 최대 25%까지 이동 가능한 분 Datadog은 모든 계층의 사람들을 소중히 여깁니다. 모든 사람이 입사 첫날에 위의 모든 자격 요건을 충족하지 못할 수도 있습니다. 괜찮습니다. 기술에 대한 열정이 있고 자신의 역량을 키우고 싶다면 지원하실 것을 권장합니다. 혜택 및 성장 : 최우수한 수준의 온보딩 풍성한 글로벌 혜택 사내 네트워킹을 위한 부서 내 멘토 및 버디 프로그램 신규 채용 우리사주(RSU) 및 직원 주식 매입 계획(ESPP) 지속적인 전문성 개발, 제품 교육 및 커리어 경로 제공 포용적인 기업 문화, 커뮤니티 길드 및 포용성 토크에 참여할 수 있습니다. 위에 나열된 혜택 및 성장은 근무 국가 및 데이터독 고용의 성격에 따라 달라질 수 있습니다. #LI-Hybrid About Datadog: Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram , LinkedIn, and Datadog Learning Center. Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to every

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. THE ROLE This role sits at the frontier of our research agenda. You will pursue open problems at the intersection of post-training methodology and performant inference, and then collaborate with research engineering to translate findings into production systems. A meaningful portion of your time will be dedicated to research that deepens our understanding of how models learn, alignment, and architectural efficiency — questions that may not have immediate product application. The remainder will be directed toward research that solves concrete problems for Baseten's platform and customers, who are the fastest growing AI companies in the world like Cursor, Lovable, and Notion. We are looking for someone with sharp research taste and genuine creative instinct for problem selection. Someone who can identify questions that matter, design clean experiments to answer them, and push the state of the art. The environment here is not theoretical, but rather research that can be validated with eager customers who are serving billions of tokens a second. RECENT RESEARCH Towards infinite context windows: neural KV cache compaction Dense, on-policy or both? Repeated kv cache for long-running agents Distillation without the dark – replicating black-box on-policy distillation on Baseten RESPONSIBILITIES Define and pursue a research agenda spanning both foundational and applied work, with the applied component connected to Baseten's pla

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. Vanta's Corporate Engineering team is the infrastructure layer that keeps 1,500+ people connected, secure, and moving fast. This role leads the shift from a reactive support function to a platform function the whole company relies on. Corporate Engineering owns the systems, tooling, and access infrastructure Vanta runs on. From identity and device management to AI tooling infrastructure and ITSM, CE makes sure Vanta's people have the right access, the right tools, and the right guardrails on day one and every day after. CE is at an inflection point. The company has scaled quickly, AI tooling is live company-wide, and the team is ready for a leader who sets technical direction, establishes clear ownership, and builds the leadership layer beneath them. As Sr. Manager, Systems Engineering, you will lead a team of experienced engineers, own several of the company's highest-priority platform initiatives, and make CE a function the rest of Vanta builds on rather than routes around. What you’ll do as a Senior Manager, Systems Engineering at Vanta: Lead, coach, and grow a team of systems engineers and a tech lead. Set clear expectations, hold a high bar, and develop the people who build Vanta's most critical internal systems. Own joiner, mover, and leaver automation end to end in Okta Workflows, so access is correct on day one, follows people through role changes, and closes completely on departure, including API keys and service credentials. Build and own device assurance across macOS and Windows, defining OS, browser, and device-state policy ahead of enforcement rather than in response to it. Rationalize the ITSM estate so self-servi

About Supabase Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. About The Role We are looking for a CLI Engineer to join our CLI Team and help build a world-class local development experience. This is a hands-on individual contributor role focused on the supabase CLI, local development tooling, and the developer experience that makes Supabase feel like a first-class part of any dev environment. At this level, you'll also be a technical anchor for the team — setting the bar on architecture, owning the hardest problems, and raising the quality of the engineers around you. You will work closely with customers, product teams, and the open source community to deliver tooling that is consistent, secure, and performant across Windows, Linux, and macOS . This role is ideal for someone who thrives in async, fast-paced environments and is energized by building developer tools that scale to millions. What You'll Be Responsible For Designing and developing CLI tooling that is consistent, secure, and performant across Windows, Linux, and macOS Driving architecture decisions for the CLI and local development stack — writing RFCs, building consensus, and move proposals to outcomes Owning the hardest cross-platform problems: edge cases, release engineering, backwards compatibility, performance at scale Defining and maintaining CLI design standards — command structure, output formatting, error messaging, agentic usability — that the team builds against Designing and evaluating CLI behavior for agentic workflows, ensuring the CLI is as usable for AI agents as it is for developers, and building the evals that measure that Collaborating with product and platform teams to define end-to-end behavior: from API design through to how the CLI and local development stack surface thos

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role You'll be the architect of our endpoint security posture across the full fleet — macOS, Windows, and BYOD mobile devices. You'll build secure-by-default controls with Terraform and GitOps, harden endpoints at scale, and automate the full device lifecycle so nothing depends on a human remembering to click the right button. You'll partner with IT, SecOps, and engineering teams to sharpen our telemetry and detections, mentor other engineers, and raise the bar on what "low-friction security" actually means. Everything you ship will be auditable, measurable, and built for the long run. We're also thinking seriously about how corporate security evolves in an agentic world — where AI agents act on behalf of employees and traditional identity and endpoint assumptions break down. You'll help us shape that answer. What You’ll Do Write and ship MDM policy as code — configuration profiles, remediation scripts, and enforcement rules across macOS, Windows, and mobile — with staged rollouts and rollback from day one Build patch automation that close

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. We are looking for a Security Operations Lead (SOC Lead) to build, mature, and operate our 24/7 detection and response capabilities across a modern cloud-native and AI-driven environment. This role leads the global SOC function—monitoring, SIEM ownership, detection engineering, alert triage, and operational readiness—while also evaluating and integrating emerging AI-based SOC products and autonomous response platforms . You will oversee monitoring across multi-cloud environments (GCP primary, AWS/Azure secondary), Kubernetes, SaaS services, endpoints, developer tools, and AI workloads . You’ll collaborate closely with Cloud Security, Compliance/GRC, SRE, Platform Engineering, IT/Endpoint teams, and AI Infrastructure to ensure our detection strategy scales and stays ahead of evolving threats. This is a hands-on leadership role perfect for someone who wants to shape the SOC of the future while solving complex challenges in a high-scale AI setting. What You’ll Do SOC Leadership & 24/7 Monitoring Lead, mentor, and scale a global SOC team responsible for 24/7 monitoring, alert intake, triage, correlation, and escalation. Build operational rigor: processes, runbooks, SLAs, metrics, and quality standards for high-scale environments. Cover monitoring across: Cloud infrastructure (GCP, AWS, Azure) Kubernetes/GKE/EKS/AKS clusters SaaS platforms (Google Workspace, GitHub, Slack, Okta, etc.) Endpoints (macOS, Linux, Windows) including EDR/XDR telemetry Developer platforms + CI/CD pipelines AI/ML systems and model-serving workflows AI-Based SOC Integration & Innovation Evaluate, adopt, and integrate AI-native SOC technologies for triaging, detection, and correlation Identify opportunities to automate triage, investigations,

Datadogのセールス・エンジニアは、顧客やパートナーとの商談を成立させるためのサポートを行います。現状のモニタリング・運用などの体制に課題をかかえ改善していきたいお客様や、Datadogの購入を検討頂いているお客様などにテクニカルデモンストレーション、技術評価（POV）、疑問点・問題点の解決等の提案・サポートを通じて、技術的な専門知識を提供します。セールスエンジニアは、プロダクトチームと連携し、お客様、競合他社、パートナー様からの情報に基づいて機能の優先順位を決める手助けをします。また、様々なチームと連携して、お客様の悩みを解決したり、バグ問題をエスカレーションしたり、当社ブランドのアンバサダーとしての役割も担っていただきます。フレンドリーかつ情熱的で、無限の可能性を秘めたチームに参加したい方は、ぜひご応募ください。 Datadogでは、人間関係やコラボレーション、創造性といったオフィスカルチャーに価値を置いています。Datadogが自分に合ったワーク・ライフ・ハーモニーを実現できるよう、ハイブリッド型ワークプレイスとして運営されています。 業務内容 営業チームと連携し、Datadogのバリュープロポジション、ビジョン、戦略を顧客に明確に伝えること 新しい技術を継続的に学習し、競争力のある知識、技術スキル、信頼性を構築する 潜在的な顧客との製品および技術的なプレゼンテーションの実施 プロダクトチームと直接コミュニケーションを取り、機能リクエストについて協力すること 顧客が製品を使いこなすのを助け、障害に直面したときに支援する プリセールスライフサイクルにおける様々な技術的課題に対してクリエイティブな思考をする 求める経験・スキル DevOpsモニタリングまたはアーキテクチャツールの知識と経験があること 外部顧客または社内チームに対する技術プレゼンテーション/デモの実施に慣れと自信がある方 様々な課題に対してクリエイティブに考えることができる。日々新しい発見がある方 システム管理の経験がある方WindowsまたはLinux Datadogは、様々な立場の人を大切にします。私たちは、誰もが初日から上記の資格をすべて満たすわけではないことを理解しています。それでもかまいません。テクノロジ ーに情熱を持ち、自分のスキルを伸ばしたいと思っている方は、ぜひ応募してください。 福利厚生と入社後の成長 トップクラスのオンボーディング 充実した グローバル の福利厚生 社内ネットワーキングのための部門内メンター＆バディプログラム 新入社員持株会（RSU）と従業員株式購入制度(ESPP) 継続的な専門能力開発、製品トレーニング、キャリアパス構築の機会 包括的な社風で、コミュニティ・ギルドやインクルージョン・トークに参加できる 上記の福利厚生は、雇用される国やDatadogでの雇用形態によって異なる場合があります 。 #LI-Hybrid About Datadog: Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram , LinkedIn, and Datadog Learning Center. Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin

Location Details: At GoDaddy the future of work looks different for each team. Some teams work in the office full-time, others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely. This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings. This position is not eligible to be performed in Alaska, Mississippi, North Dakota, or the Virgin Islands. GoDaddy is not currently considering candidates for this role in California, Seattle, or NYC. Join Our Team... We are seeking a highly skilled Senior Security Engineer to join our advanced Security Operations team. This role is focused on leading complex incident response and forensic investigations across Windows, macOS, Linux, and AWS environments while helping modernize security operations through automation and AI-driven capabilities. The ideal candidate is a hands-on security expert with deep AWS security expertise, strong threat detection and digital forensic skills, and experience leveraging AI and machine learning technologies to improve detection, response, and operational efficiency. You will play a key role in protecting critical assets, conducting high-impact investigations, mentoring team members, and driving the evolution of our security program against sophisticated and emerging threats. What You'll Get to Do... Lead high-priority incident response and forensic investigations, serving as the primary escalation point for advanced analysis, containment, recovery, root cause determination, and executive-level reporting. Drive threat detection and response across AWS, Windows, macOS, Linux, and endpoint security platforms, leveraging services such as GuardDuty, Security Hub, Detective, CloudTrail, IAM, VPC Flow Logs, and SentinelOne. Conduct malware analysis, host and cloud forensics, evidence collection, and threat hunting activi

Job Title: Co-Op, IT Operations - Summer 2026 Location : Vancouver, BC (on-site) Term : 4 months Start Date: September 14th, 2026 Openings : 1 Overview : We’re looking for a Co-op on the team to help us provide IT support to Hootsuite owls and solve both small as well as large technology problems. Under close supervision, you’ll support the Helpdesk ticket queue, deploy laptops plus hardware peripherals, AV challenges and work closely with the Global IT team to execute IT projects. This position is based in Vancouver, Canada. WHAT YOU’LL DO: Support the build and deployment of laptops for new users as well as end users as needed Support closing of our Macbook leases by configuring, wiping, recording laptop data as required Set up, install, modify, configure, maintain desk hardware in the office Receive offboarded hardware and update workflows as well as management system based on that Input and update assets in the hardware asset management system as governed by Helpdesk’s processes and procedures Work closely with Hootsuite’s global Helpdesk team to identify and resolve issues by following processes Document procedures and solutions in our ticketing system and follow up with clients to ensure full resolution of issues Set up, install, and troubleshoot Google Meet Hardware in the office Assist with setting up loaner laptops to AV gear for interviews or smaller company events Keep team documentation updated as processes and stakeholder need change Assist in departmental projects that require IT time and resources Creating tickets and moving tasks through agile workflow as work is completed WHAT YOU’LL NEED: Experience troubleshooting basic to advanced Mac problems Experience troubleshooting Windows OS problems and working knowledge of Dell laptops Experience working with meeting room hardware, AV gear to support meetings Experience working in agile environment a bonus Proven ability to translate technical issues into understandable language for end-