Engineering Lead Analyst in Japan

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As a member of our Customer Operations & Support Team, you’ll be the voice of Figma as you help ensure our community has an exceptional experience across our different public platforms and touch-points (community forum, social, etc.) You’ll be engaging with our customers both directly and publicly, which will require critical thinking, an investigative mentality, and outstanding communication skills. We’re looking for a great teammate based in Japan who can cover weekdays and is technically inclined, eager to learn about design tools and community, and comfortable working in a startup-like environment where there are a lot of hats to wear. What you’ll do at Figma: Monitor our community and social platforms (community forum, X, Reddit etc.) and handle escalations Provide outstanding technical support for new and experienced Figma users on community and social platforms Help moderate and organize our community forum, making sure it stays a healthy and safe space for our global community Improve engagement and create a seamless one-to-many support experience Collaborate with our design and engineering teams to investigate and resolve complex issues Work with our Technical Quality Support team to report and escalate technical issues with the appropriate teams Collect and consolidate customer feedback into meaningful recommendations for our product and research teams Close the feedback loop with users when bugs are resolved and feature requests are implemented We'd love to hear from you if

About ElevenLabs ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. How we work High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. Excellence everywhere: Everything we do should match the quality of our AI models. Global team: We prioritize your talent, not your location. What we offer Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. Growth paths: Joining ElevenLabs means joining a

About ElevenLabs ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. How we work High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. Excellence everywhere: Everything we do should match the quality of our AI models. Global team: We prioritize your talent, not your location. What we offer Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. Growth paths: Joining ElevenLabs means joining a

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Why Snowflake ? Snowflakeはデータ革命の最前線に立ち、世界最高のデータとアプリケーションのプラットフォームの構築に取り組んでいます。私たちのミッションはデータサイロ化を解消して、「世界中のデータをモビライズすること」を目指しております。急成長していくデータの未来を私たちと共に築いていきましょう！ —------------------------------------- Sales Development team’s Mission ? Sales Developmentチームは、営業組織の最前線で新たなビジネス機会を創出し、Snowflakeの成長を加速させる重要な役割を担っています。AEと密に連携しながら担当アカウントへの戦略的なアウトリーチを行い、質の高い商談機会の創出、新規パイプラインの構築、そしてマーケティング起点のリードフォローアップを通じて、営業活動の起点をつくるポジションです。 Senior Sales Development Representativeには、単なる初期接点の創出にとどまらず、ターゲット企業や意思決定者の理解を深め、アカウント戦略に基づいたアプローチを自律的に実行し、AEや関係部門と連携しながら成果につなげていくことが期待されます。変化の速い市場環境の中で、Snowflakeの価値を的確に届け、顧客との新しい対話を生み出すことが求められます。 The Impact You will Make 担当アカウントに対して戦略的なアウトリーチを行い、新規商談機会の創出をリードする。 見込み顧客のビジネス課題や組織構造を理解し、適切なペルソナにアプローチして質の高いミーティングを設定する。 AEと連携し、Cap1 SQOやCapN Use Caseに繋がる新規パイプライン創出を推進する。 Marketingから引き継がれるMQLに対して迅速かつ効果的にフォローアップし、商談化につなげる。 Salesforce、Sales Engagementツール、各種データソースを活用し、継続的にアクティビティの質と生産性を改善する。 ターゲットアカウントごとの仮説立て、優先順位付け、メッセージングの最適化を行い、再現性のある成果創出モデルを構築する。 AE、Marketing、Partner、Solution Engineeringを含むクロスファンクショナルな連携を通じて、One Teamで顧客接点を拡大する。 チーム内でのベストプラクティス共有や後輩メンバーへのナレッジ展開を通じて、Sales Development組織全体のレベルアップに貢献する。 Who You Are SaaSまたはエンタープライズソフトウェア業界において、Sales Development、Inside Sales、Business Development、またはそれに準ずる顧客開拓業務の経験をお持ちの方。 複数のステークホルダーが関与する法人営業環境において、新規案件創出やパイプライン構築に携わった実績をお持ちの方。 ター

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Strategic Account Executive. About the job This position is to play a key role as part of the growth strategy of Twilio Japan by growing existing customers. You will be responsible for developing a strategy to grow existing customers for Twilio, through the up-sell and cross-sell, and collaborate with internal stakeholders, such as marketing, solution engineerings, partner managers and product managers. Our customers are often application owners, product managers, line of business executives, CxO’s, Head’s of invitation, omni channel and digital strategy partners. Customer industries and segments are also spread from retail, financial services, manufacturing, transportation, public sectors, independent software vendors, system integrators and fast moving technology startups Key Responsibilities In this role, you’ll: Develop and implement a comprehensive territory plan, winning strategy for t