Strategic Finance And Treasury Director in Tokyo

About the team OpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We operate at the intersection of customer delivery and core platform development. About the role Forward Deployed Engineers (FDEs) lead complex end-to-end deployments of frontier models in production alongside our most strategic customers. You will own discovery, technical scoping, system design, build, and production rollout, partnering directly with customer engineering and domain teams. You will measure success through production adoption, measurable workflow impact, and eval-driven feedback that changes product and model roadmaps. You’ll work closely with our Product, Research, Partnerships, GRC, Security, and GTM teams. This role is based in Tokyo. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. Travel is expected in this role, mainly within Japan. To succeed in this position you must be bilingual—fluent in both Japanese and English (spoken and written). Please note that your resume must be submitted in English, and the interview process will include conversations in both languages. In this role you will Own technical delivery across multiple deployments from first prototype to stable production Build full-stack systems that deliver customer value and sharpen how we learn Embed closely with customer teams, understand their needs, and guide adoption of what you build Scope work, sequence delivery, and remove blockers early Make trade-offs between scope, speed, and quality; adjust plans to protect delivery Contribute directly in the code when progress or clarity depends on it Codify working patterns into tools, playbooks, or building blocks that others can use Share field feedback that helps Research and Product understand where the models succeed and where they can improve Keep teams moving through clarity and follow-through You might thrive in this role if you Bri

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake is seeking an accomplished AI Product Sales Specialist to drive sales execution for our AI/ML workload within the Enterprise market. This is a strategic role that works closely with the broader field organization to ensure the successful customer adoption of Snowflake’s Artificial Intelligence and Machine Learning capabilities. RESPONSIBILITIES Achieve pipeline generation and revenue targets for allocated accounts and/or territory on a quarterly and annual basis by developing a sales strategy in the allocated territory with a target account list Execute tailored sales plays to capture market opportunities in AI/ML, helping customers optimize their use of Snowflake's platform. Work directly with customers to understand their AI/ML needs, communicating insights to inform Snowflake’s product roadmap and ensuring alignment with customer requirements. Become an expert in Snowflake’s Artificial Intelligence and Machine Learning solutions and provide executive-level insights to customers and partners, guiding strategic discussions that emphasize the value of Snowflake’s AI/ML capabilities. Work with our Account Executives, Sales Engineers and Field CTOs to drive customer engagements from discovery and qualification through solution implementation and deployment Track, an

About Sayari: Sayari is the judgment infrastructure for trustworthy AI in economic security and commercial risk. The Sayari Commercial World Model resolves 11.7B+ primary-source records from 250+ jurisdictions forming the ground truth of global commerce. A Judgment Ontology, encoding over a decade of investigative tradecraft, and Superconductor, an agentic orchestration platform, deliver AI that reasons like an expert analyst, shows its work, and traces every finding to its source. Trusted by U.S. Customs and Border Protection, HM Revenue & Customs, and Fortune 500 enterprises, Sayari is used by thousands of professionals across 35+ countries to secure supply chains and dismantle illicit networks. Headquartered in Washington, D.C., with offices in London, Singapore, Tokyo, and Tel Aviv. POSITION SUMMARY We are looking for a seasoned Enterprise Account Executive and business development professional with a proven history of managing enterprise commercial relationships. This position will own a diverse book of business comprising major commercial accounts, with a mandate to drive product adoption, account renewals, and revenue expansion within the Japan territory. JOB RESPONSIBILITIES Strategic Account Planning: Develop a deep understanding of client mission sets, map account whitespace, and develop strategic account plans to grow revenue through upsell and cross-sale activities. Pipeline & Forecast Management: Maintain accurate and up-to-date Salesforce data for your territory and provide reliable forecast information to upper management. Customer Advocacy: Drive referral sales and customer references to support net-new sales activities. Market Intelligence: Stay abreast of competitive intelligence and provide actionable feedback to management. Ad-hoc Duties: Perform other related duties as assigned. SKILLS & EXPERIENCE Required: Fluency in Japanese: Must be a native or fluent Japanese speaker with superior business-level written and verbal communic

About Sayari: Sayari is the judgment infrastructure for trustworthy AI in economic security and commercial risk. The Sayari Commercial World Model resolves 11.7B+ primary-source records from 250+ jurisdictions forming the ground truth of global commerce. A Judgment Ontology, encoding over a decade of investigative tradecraft, and Superconductor, an agentic orchestration platform, deliver AI that reasons like an expert analyst, shows its work, and traces every finding to its source. Trusted by U.S. Customs and Border Protection, HM Revenue & Customs, and Fortune 500 enterprises, Sayari is used by thousands of professionals across 35+ countries to secure supply chains and dismantle illicit networks. Headquartered in Washington, D.C., with offices in London, Singapore, Tokyo, and Tel Aviv. POSITION SUMMARY We are looking for a seasoned sales and business development professional with a proven history of managing enterprise commercial relationships. This position will own a diverse book of business comprising major commercial accounts, with a mandate to drive product adoption, account renewals, and revenue expansion within the Japan territory. JOB RESPONSIBILITIES Strategic Account Planning: Develop a deep understanding of client mission sets, map account whitespace, and develop strategic account plans to grow revenue through upsell and cross-sale activities. Pipeline & Forecast Management: Maintain accurate and up-to-date Salesforce data for your territory and provide reliable forecast information to upper management. Customer Advocacy: Drive referral sales and customer references to support net-new sales activities. Market Intelligence: Stay abreast of competitive intelligence and provide actionable feedback to management. Ad-hoc Duties: Perform other related duties as assigned. SKILLS & EXPERIENCE Required: Fluency in Japanese: Must be a native or fluent Japanese speaker with superior business-level written and verbal communication skills. 8+ years

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Our team of Customer Experience Managers (CEMs) work closely with some of Figma’s largest customers to drive engagement, adoption, and value realization. Now, we’re looking for an experienced and passionate leader to help scale this function in Japan. As the Manager, Customer Enablement, you will lead a team of CEMs who partner deeply with select Mid-Market, Enterprise, and Strategic customers. You’ll help shape the strategy of the CEM team, coach and develop individual contributors, and contribute to the broader goals of Figma’s Customer Experience organization. We're seeking someone who has helped scale post-sales functions in high-growth SaaS environments and is deeply motivated by helping customers succeed and realize business value by using our platform. If you’re energized by enabling and developing customer-facing teams, and you have a background in SaaS and/or product design and development tools, we’d love to hear from you. This is a full time role based out of our Tokyo hub. What you’ll do at Figma: Lead, manage, and grow a team of high-performing CEMs Set clear goals and expectations, provide mentorship and coaching, and support career development Partner with Sales, Support, Product, and Marketing to ensure customer needs are met and exceeded Ensure the team is delivering exceptional value and experience across our enterprise customer base Regularly engage directly with customers and act as an escalation point when required (while this is a leadership role, we expect this role to inc

About the Team The Applied AI Engineering team is responsible for helping developers and enterprises safely and effectively deploy OpenAI technologies in production. We act as trusted technical advisors and thought partners for customers, working side by side with their teams to identify high-value use cases, design practical architectures, and move from prototype to durable deployment. Cybersecurity is one of the most urgent domains where AI can help. Security teams are under pressure to reason across code, logs, infrastructure, tickets, alerts, and vulnerability data faster than ever. As frontier models become more capable, organizations need deep technical guidance on how to evaluate, validate, and safely deploy AI systems in security-critical workflows. About the Role We are looking for a Cybersecurity Applied AI Engineer to partner with customers and help them apply OpenAI models, APIs, Codex, and agentic workflows to real cybersecurity use cases. You will work with CISOs, security executives, application security leaders, SOC teams, security engineering teams, and hands-on practitioners to identify where AI can create measurable security outcomes. This is a customer-facing technical role for someone who can move fluidly between executive strategy, practitioner-level cyber depth, and hands-on solution design. You will help customers evaluate and deploy workflows such as secure code review, vulnerability triage, threat modeling, remediation, SOC and incident response workflows, detection engineering, cloud security, GRC automation, and security validation. You will collaborate closely with Sales, Solutions Engineering, Product, Engineering, Research, and Security to turn customer needs into safe deployment patterns, reusable field assets, and product feedback. This role is based in our Tokyo office. We offer relocation support to new employees. In this role, you will: Deeply embed with strategic customers as the technical lead for AI-enabled cybersecurity workfl

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why this role? Adoption of AI is moving rapidly from pilots to production. Enterprises across APAC are investing in generative-AI programs, creating a once-in-a-decade market inflection point. At Cohere, we’re committed to transforming the Japan enterprise landscape through strategic partnerships and innovative AI solutions. As a Partner Development Manager for the Japan Enterprise Market, you’ll be at the heart of our mission to empower businesses across the region with cutting-edge AI technologies. This role is perfect for someone who thrives in a dynamic, cross-cultural environment and is passionate about driving growth through collaboration. You’ll work closely with leading enterprises, system integrators, and technology partners to co-create value, expand market reach, and deliver impactful AI solutions tailored to the unique needs of Japanese businesses. Japan is a key strategic market for Cohere, and your work will directly contribute to our success in this region. You’ll have the opportunity to shape partnerships that drive digital transformation, foster innovation, and position Cohere as a leader in the Japan AI ecosyst

Datadogは、高い成長性、収益性、そして長期的なマーケットリーダーシップを兼ね備えた、世界有数のSaaS企業です。エンジニアによって、エンジニアのために設計された当社のプラットフォームは、企業のデジタルトランスフォーメーション、クラウド移行、そしてフルスタックオブザーバビリティの実現を支援しています。 Datadogのプラットフォームは、企業のテクノロジー基盤全体にわたる可観測性を提供し、DevOpsチームやセキュリティチームがシームレスに連携しながら問題解決を行える環境を実現しています。現在、世界中のあらゆる規模の企業に利用されています。 急速に拡大するDatadogの組織において、業界を代表するリーダーから学びながら、自身のキャリアを大きく成長させる機会があります。 ポジション概要 Datadogでは、日本市場におけるStrategic EnterpriseおよびPublic Sectorビジネスの拡大をリードする、戦略的かつデータドリブンなHead of Enterprise Salesを募集しています。 本ポジションは、日本におけるエンタープライズおよびパブリックセクター戦略を統括し、Datadogの最も重要な大規模顧客に対するパイプライン創出、案件推進、マルチプロダクト導入の拡大を推進します。 また、日本市場でのプレゼンスをさらに強化し、Datadogを戦略的パートナーとして確立することが期待されます。 日本はDatadogにとって極めて重要な成長市場であり、当社はすでに大規模なローカル投資を行っています。 日本国内データセンターの設立、主要オフィスへの投資、200名以上の国内チーム体制などを通じ、日本のお客様に最適化された製品・サービス提供を実現しています。 Datadogでは、オフィスカルチャーによって築かれる人間関係やコラボレーション、そこからもたらされる創造性を大切にしています。私たちは、従業員それぞれに合ったワーク・ライフ・ハーモニーを実現できるよう、ハイブリッド・ワークプレイスとして運営しています。 主な業務内容 日本におけるエンタープライズセールス組織の採用・組織構築・人材育成 Strategic EnterpriseおよびPublic Sectorにおける売上責任を担い、四半期・年間目標の達成をリード 新規顧客獲得、プラットフォーム拡張、マルチプロダクト導入を含むエンタープライズ向け成長戦略の策定と実行 パイプライン創出、フォーキャスト管理、案件レビュー、アカウント戦略など、営業オペレーションの高度化 複雑かつ多層的な意思決定プロセスを伴う大型案件において、リーダーおよび営業チームを支援 セールスサイクル全体（ディスカバリー、エグゼクティブアラインメント、技術検証、クロージング）での最適な関与を推進 勝率向上、案件スピード向上、生産性改善のためのセールスモデルおよび営業戦略の最適化 バリューセリング、エグゼクティブエンゲージメント、影響力の高い営業活動に関するコーチング コラボレーション、アカウンタビリティ、顧客志向を重視したチームカルチャーの構築 Datadogの最重要顧客に対するエグゼクティブスポンサーとしての関係構築 次世代リーダー育成、サクセッションプランニング、キャリア開発の推進 Datadogエコシステムにおけるパートナーおよびアライアンスとの長期的関係構築 応募資格 テクノロジー企業（特にSaaS）におけるエンタープライズ向けB2B営業経験10年以上 複雑なGTM組織において、分散型セールスチームを率いたシニアリーダー経験7年以上 大型案件を含む複雑なセールスプロセスのマネジメント経験 Win Rate、Deal Size、Pipeline Quality、Forecast Accuracyなどの営業指標改善の実績 MEDDICCなどのフレームワークを含むバリューベースセリングの高い理解 社内ステークホルダーおよびCレベル顧客と信頼関係を構築できるエグゼクティブプレゼンス 案件に深く関与しながらチームをコーチングできる、ハンズオンかつ高いEQを持つリーダー 不確実性の高い環境や市場変化の中でも成長を推進できるリーダーシップ カンファレンスやイベントでの登壇経験 グローバルGTM戦略と日本市場の営業スタイルを橋渡しできる能力 グローバル戦略を日本市場向けに具体的な実行計画へ落とし込める能力 Datadogは、さまざまな立場の人々を大切にしています。誰もが初日から上記の資格をすべて満たすわけではないことは理解しています。それでも構いません。テクノロジーに情熱を持ち、スキルを伸ばしたいと思っている方は、ぜひご応募ください。 福利厚生・キャリア機会 競争力の高いグローバル基準の福利厚生 新規

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . As the Sales Manager for CPG and Growth verticals in Japan, you will define, launch and drive strategic outcomes and operationalize the vision for the sales team. We’re looking for a high-performing candidate with experience building advertising / media sales teams from the ground up, passion for solving ambiguous problems, excellent communication skills and the ability to influence cross-functionally and globally. Our advertising business is thriving, our user base continues to grow, and we believe the impact of this role can fuel our company to grow in unprecedented ways. What you’ll do: Drive and grow revenue with top existing and potential partners Partner with the world’s top marketers to build integrated marketing programs and engage partners in content growth opportunities Shape the future of our Sales organization by building, trai

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As a Technical Account Manager (TAM), you will serve as a trusted technical advisor to some of Figma’s largest enterprise customers. You will help organizations successfully adopt, integrate, and scale Figma across complex technical environments. This role sits at the intersection of customer success, enterprise architecture, and developer workflows. You will work closely with customer enablement, sales, and product teams to guide customers through sophisticated implementations involving identity systems, APIs, integrations, governance, and extensibility. Your goal is to reduce technical risk, accelerate adoption, and ensure customers are set up for long-term success. This is a full-time position based in our Tokyo hub; professional fluency in both English and Japanese is required for success. What you’ll do at Figma: Serve as a strategic technical advisor for enterprise customers, helping them adopt and scale Figma in alignment with their business and technical goals Lead structured technical engagements that assess customers’ current environments, identify risks or gaps, and provide clear, prescriptive guidance for successful implementation Guide customers through enterprise API usage and system integrations, helping them extend Figma’s capabilities within their broader technology ecosystems Partner with developer teams to improve design-to-code workflows, including Dev Mode adoption, extensibility initiatives and other emerging platform capabilities (Code to Canvas) Deliver technical workshop

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Our team of Customer Experience Managers (CEMs) work closely with some of Figma’s largest customers to drive engagement, adoption, and value realization. Now, we’re looking for an experienced and passionate leader to help scale this function in Japan. As the Manager, Customer Enablement, you will lead a team of CEMs who partner deeply with select Mid-Market, Enterprise, and Strategic customers. You’ll help shape the strategy of the CEM team, coach and develop individual contributors, and contribute to the broader goals of Figma’s Customer Experience organization. We're seeking someone who has helped scale post-sales functions in high-growth SaaS environments and is deeply motivated by helping customers succeed and realize business value by using our platform. If you’re energized by enabling and developing customer-facing teams, and you have a background in SaaS and/or product design and development tools, we’d love to hear from you. This is a full time role based out of our Tokyo hub. What you’ll do at Figma: Lead, manage, and grow a team of high-performing CEMs Set clear goals and expectations, provide mentorship and coaching, and support career development Partner with Sales, Support, Product, and Marketing to ensure customer needs are met and exceeded&

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We are looking for an Enterprise Account Executive who will play a critical role driving sales and maximizing revenue with our Enterprise customers. You will be responsible for targeting, building and nurturing positive relationships with key executive level decision-makers, understanding complex business needs, and delivering innovative solutions across our product suite. This is an opportunity to accelerate your career, learn from leading sellers in the industry and build an incredible network of cross functional partners at Figma. What you’ll do at Figma: Create and manage a pipeline of Enterprise accounts to consistently meet or exceed quarterly and annual sales targets Apply effective discovery and value-selling techniques to build and strengthen relationships with key decision-makers in both new and existing customers (5000+ FTEs) Align with executives on business challenges and gain sponsorship for enterprise wide deployments for a suite of products, identifying where Figma’s roadmap and innovations fit in the long term Conduct thorough analysis to create strategic account plans that outline company priorities and initiatives, multi-threading at an executive level to build on expansion opportunities Manage a book of business by tiering accounts and initiating techniques to save contractions Co-create with cross-functional partners to expertly position Figma, drive deals forward and ensure customer success Leverage opportunities to advance executive level relationships through in-person me

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Airbnb Hotels is a fast-growing business which will see you leading Airbnb’s expansion into the hotel sector in the region. Operating with an entrepreneurial spirit within the Japan team, this team combines the simplicity, product excellence, and guest-centered ethos that define Airbnb. This team’s mission is to grow and expand our the smoothest, most intuitive hotel booking experience for guests; while providing hotels an opportunity to drive high-quality incremental bookings so they can focus on delivering the best hospitality. The ultimate aim is to help more people discover high-quality hotels, creating value for guests and our hotel partners. The Difference You Will Make: As a Market Manager, your role will entail ensuring the health and expansion of our supply in Japan. This will involve managing Hotels and acquiring high-quality inventory. Your focus will be to enhance Airbnb's market presence in your designated region through collaboration with other teams, leveraging your expertise on the local market. With a deep understanding of Airbnb's mission and values, you will oversee all aspects of supply acquisition and market success. This includes developing acquisition strategies, generating and converting Hotel leads, and managing relationships with strategic partners, including the creation of new partnerships. You will also be tasked with developing and refining scalable, localized supply management strategies for both established, competitive markets and emerging, untapped markets, aiming to secure our long-term success in these regions. A Typi

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Our Supply Team is growing, and we want you to be part of it! As a Market Manager, you will play a crucial role in the retention, growth, and optimization of host entrepreneurs and rising hosts in your assigned territory. You will focus on building strong relationships with these hosts, helping them optimize their listings, improve pricing strategies, and enhance their overall success on Airbnb. The Difference You Will Make: As a Market Manager, you will be responsible for the growth of a book of business in your assigned territory, Vacation rental area such as Kawaguchi-ko, Karuizawa, Izu, Hakuba, Awaji, by managing professional host accounts and supply acquisition of high quality inventory. You will build Airbnb’s strong market presence in your assigned region in collaborating with other teams as the local in-market expert. As someone who knows the Airbnb mission and values inside out, you will drive all phases of supply acquisition and market success from acquisition strategy development to strategic host relationship management. You will also be tasked with developing and refining scalable, localized supply management strategies for established, competitive markets and less penetrated markets, aiming to secure our long-term success and growth in these regions. This role is based in Tokyo. A Typical Day: Build and manage professional host account relationships within the Vacation rental area territory (e.g. Kawaguchi-ko, Karuizawa, Izu, Hakuba, Awaji etc) Directly manage accounts to meet and exceed quarterly/annual sales goals Ana

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. What We're About At its core, this role is about uncovering dots and—without knowing the shape they form—figuring out how to connect them. Our customers come to us with a hunch that the only way to protect their troops, manufacture high-quality products, structure effective healthcare policies, or deliver aid to refugees safely is to make better use of their data. Deployment Strategists are responsible for turning that hunch into reality. If you believe in the transformational power of data and technology and in your own ability to bring that power to bear against complex problems, we want to meet you. What We Do As a Deployment Strategist, you'll work as part of a driven and creative team of Engineers, Product Designers, and other Deployment Strategists to deploy software against the most challenging problems our world faces. Your mission is to synthesize disconnected streams of thought into a cohesive understanding of what the most important problem is, what the data means, what the product needs, what users are motivated by, and where the impact could be. Deployment Strategists are do-ers who immerse themselves in our customers' most intricate workflows, partner with customer teams and explore the data, and dive into the product landscape to enable us to scale. A select number of Deployments Strategists may also be deployed to Palantir internal teams and problems. In this role, the problems you'll tackle will require a curious and analytical mindset, a sharp intuition for product, and a strong degree of user empathy to ultimately empower our customers to make better decisions.