Enterprise Sales Development Representative in Singapore

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as our next Strategic Account Executive About the job Reporting to the Senior Manager, Strategic Account Rest of Asia, this position is needed to manage relationships with some of our largest current Communications platform customers who consume our messaging, voice and email services. You will be directly responsible for protecting and growing Twilio’s communications business across your assigned customers with a focus on India enterprises. As a Strategic Account Executive, you will drive highly analytical and consultative sales cycles (upsell and cross sell) with customers that are running large scale, global, competitively sourced, compliance-heavy, use case-specific businesses. This role is cross functional dependent, and your success will depend on building deep partnerships across product management, finance, support, and operations. Responsibilities In this role, you’ll: Manage and expand some of our most important customer accoun

The Opportunity Jumio is looking for a Senior Customer Success Manager to own a portfolio of enterprise and mid-market accounts across APAC. This is not a relationship management role — it is a value consulting role. You will be expected to understand your customers’ business deeply, make the value Jumio delivers visible and quantifiable, and act as the connective tissue between the value that was promised during the sale and the value the customer actually achieves. You will work closely with Account Managers on renewal and expansion, with Onboarding and Implementation Managers during the critical customer onboarding and adoption stages, and with Product and Support to close the loop on customer feedback. You will be a named owner of customer health — accountable for knowing which accounts are at risk, why, and what you are doing about it. This role is well-suited to someone who is commercially aware, data-fluent, and energized by the complexity of enterprise customer relationships. You will be joining at a moment of intentional transformation — there is significant opportunity to shape how Jumio’s CS motion operates going forward. What You’ll Own Customer Health & Retention Own the health of a portfolio of APAC enterprise and mid-market accounts — you are accountable for knowing which are green, yellow, or red and why Monitor customer health signals continuously: product utilization, support ticket trends, NPS, executive engagement, and contract consumption pace Identify early warning signs of dissatisfaction or disengagement before they surface as churn risk — act on health score drops immediately, don’t wait for the customer to raise the issue Own escalation when product gaps or recurring issues are impacting customer outcomes — and close the feedback loop by communicating back to the customer what Jumio is doing Ensure open support issues are resolved to the customer’s satisfaction and that unresolved issues never reach a renewal conversation Value R

About the Team The Applied AI Engineering team is responsible for helping developers and enterprises safely and effectively deploy OpenAI technologies in production. We act as trusted technical advisors and thought partners for customers, working side by side with their teams to identify high-value use cases, design practical architectures, and move from prototype to durable deployment. Cybersecurity is one of the most urgent domains where AI can help. Security teams are under pressure to reason across code, logs, infrastructure, tickets, alerts, and vulnerability data faster than ever. As frontier models become more capable, organizations need deep technical guidance on how to evaluate, validate, and safely deploy AI systems in security-critical workflows. About the Role We are looking for an Applied AI Engineer, Cyber to partner with customers and help them apply OpenAI models, APIs, Codex, and agentic workflows to real cybersecurity use cases. You will work with CISOs, security executives, application security leaders, SOC teams, security engineering teams, and hands-on practitioners to identify where AI can create measurable security outcomes. This is a customer-facing technical role for someone who can move fluidly between executive strategy, practitioner-level cyber depth, and hands-on solution design. You will help customers evaluate and deploy workflows such as secure code review, vulnerability triage, threat modeling, remediation, SOC and incident response workflows, detection engineering, cloud security, GRC automation, and security validation. You will collaborate closely with Sales, Solutions Engineering, Product, Engineering, Research, and Security to turn customer needs into safe deployment patterns, reusable field assets, and product feedback. This role is based in our Singapore office. We offer relocation support to new employees. In this role, you will: Deeply embed with strategic customers as the technical lead for AI-enabled cybersecurity workflow

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Platform Sales team works with B2B Software Platforms to help them facilitate payments for their customers using our Stripe Connect product. Software Platforms, also known as B2B Indirect, are software platform businesses who serve other businesses. Platforms already using Stripe include Shopify, Lightspeed and Mindbody. As a key member to the Stripe Platforms team, you will navigate complex organizations and identify ways Stripe can exceed expectations. We’re building something new, developing our sales process, our value proposition and assisting in the creation of key tools and assets, we’re looking for pioneers to join us on this adventure. If you’re motivated, smart, persistent, and a great teammate, we want to hear from you! What you’ll do As a Platform Account Executive for the Southeast Asia region, you will create partnerships between Stripe and the most innovative and fastest-growing software platforms in the world by helping them to understand how Stripe’s online commerce infrastructure can make payments a competitive advantage for their businesses. You will navigate complex organisations and identify ways Stripe can help them monetise financial services across their business. We’re early in building this specialisation with the need to develop our sales process, refine the value proposition and create localised set of key tools and assets. We’re looking for pioneers to join us on this adventure! If you’re motivate

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About The Team A Stripe Commercial (Mid-Market) Account Executive partners with high-growth, under-penetrated mid-market businesses to help them scale and modernize their financial infrastructure. These companies—often tech-forward, founder-led, and rapidly scaling—represent Stripe's next generation of breakout users. Stripe Commercial AEs are responsible for both acquiring new users and expanding existing relationships. They guide companies through the full sales lifecycle, uncovering pain points, aligning on solutions across the Stripe product suite, and driving long-term value. Commercial AEs serve as strategic advisors, helping users unlock new revenue, streamline operations, and launch ambitious new products on top of the Stripe platform. What you’ll do Commercial AEs own a book of high-potential accounts—some already using Stripe, others still evaluating. They operate with a dual motion—hunting for new growth opportunities and farming existing relationships for deeper adoption and expansion. They work cross-functionally with Solutions, Product, Post-Sales, and Sales Ops to craft tailored strategies and execute at high velocity. Responsibilities Identify high-potential, fast-growing eCommerce platforms for a full-stack Stripe implementation, from payments to Connect Lead a product and pricing workshop with an existing user to introduce Radar and optimize their fraud stack Develop and execute an outbound play to target a new vertical in their region or

About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Growth Marketing is a team of performance-driven marketers and channel specialists. We partner closely with growth, creative, analytics and regional marketing to drive revenue through self-serve and sales motions. We work globally, across all Stripe offerings and with all company segments — from startups to the largest enterprises. What you'll do As a China Growth Marketer, you will own launching, proving out, and scaling paid media and growth marketing channels for the Chinese market. This is a 0-to-1 role: you'll identify the right channels, build the playbooks, and demonstrate what works before scaling investment. You'll work across paid channels native to China (WeChat, Baidu, Douyin, Xiaohongshu, Zhihu, Bilibili, and others), as well as broader growth marketing levers like web optimization, content distribution, and landing page localization for Chinese users. You will be the in-house expert on how to reach Chinese developers, founders, and business operators through digital channels, bringing deep knowledge of the local ecosystem, platform mechanics, regulatory environment, and user behavior. You'll partner cross-functionally with regional marketing, analytics, creative, product marketing, and sales to ensure paid media supports Stripe's growth objectives in China. Responsibilities Launch and scale paid media channels specific to the China market — including WeChat Ads, Baidu SEM, Douyin/Ocean Engine, Xiaohongshu, Zhihu, Bilibili, an

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Marketing Operations is a team of marketing execution experts and systems thinkers focused on efficiency. We partner closely with Regional and Demand marketing, Growth, Martech, and creative teams to deliver scalable, high-impact campaigns across channels. While we operate globally, this role is focused on supporting the APAC region. What you’ll do We are seeking a Marketing Operations Program Manager to serve as the end-to-end marketing operations process owner for in-person and online events. In this role, you will collaborate with Field Marketing, Demand Generation, Marketing Technology, and Marketing Operations teammates to identify audiences, track and drive attendance, produce high-performing and measurable campaigns, accurately process attendee and non-attendee data, route leads accurately and quickly, and provide sales follow-up reporting. Responsibilities Own end-to-end marketing operations for in-person and online events, from campaign intake through post-event reporting. Partner with Field Marketing, Demand Generation, Marketing Technology, and Sales to define operational plans, timelines, responsibilities, and success metrics. Manage audience strategy and campaign execution, including segmentation, registration, email, testing, launch readiness, and attendance tracking. Monitor registration and attendance, address risks and dependencies, and identify opportunities to improve conversion and engagement. Manage the acc

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Global Payments Performance team’s mission is to help Stripe and its users reduce costs, optimize conversion, reduce fraud, and effectively respond to changes in the payments landscape. The Global Payments Performance team serves a critical role both in demonstrating thought leadership on challenging payment topics, and also partnering with our high-potential customers to set them up for long term success. We want a partnership with Stripe to be a competitive advantage for our customers, large and small, by providing them with best-in-class technology in concert with insightful and specific advice on how to harness this technology to achieve their business goals. The Global Payments Performance team is responsible for leading data-driven discussions with existing and prospective customers on optimization strategies across a variety of areas including, card network costs, acceptance, fraud, and cross-border flows to start. What you’ll do We are seeking a Manager to lead a team of high-performing Payments Performance Strategists who work closely with our Sales teams, deploying their knowledge to differentiate Stripe and win deals, and partner with Customer Success to ensure that customers are successful on Stripe. This position will cover the SEA and Greater China region. Responsibilities Build and lead a team of Payment Performance Strategists across the SEA and Greater China region Develop the long-te

About the Team OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We’re looking for dedicated, experienced, and deeply curious individuals to help solve some of the most complex challenges faced by our customers while building the future of post-AGI support alongside us. In this role, you’ll work directly with customers through support tickets and live calls, troubleshooting high-impact issues and resolving novel, often ambiguous technical problems in one of the fastest-moving environments in technology. As AI adoption rapidly accelerates, the work you do will directly support mission-critical systems being built on OpenAI’s platform, serving as a critical line of defense for customers operating at massive scale. Beyond resolving technical issues, you’ll help define what world-class support looks like in an AGI-driven future. You’ll partner closely with Engineering, Product, and Operations to improve systems, reduce bugs, and elevate the customer experience, while leveraging automation, agents, and our own AI technology to transform how support operates at scale. This role is based in Tokyo. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. To succeed in this position you must be fully bilingual—fluent in both Korean and English (spoken and written). Please note that your resume must be submitted in English , and the intervie

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Our professional services team combines payments and financial expertise with experience integrating Stripe technology in thousands of projects. We help our customers create marketplaces, launch subscription businesses, expand globally, and more. This team provides critical implementation and post-launch services to help Stripe users maximize long-term value, quickly and confidently. We are looking for an experienced Integration Engineer to join our SEA distributed team. What you’ll do Stripe’s Integration Engineering team is responsible for providing technical leadership and guidance to our most strategic users while they are integrating with Stripe. We’re seeking engineers with strong technical and business skills to drive high-quality integrations while accelerating time-to-live. Using first-hand customer knowledge, you will also impact product strategy, working with all parts of Stripe to ensure its offerings continue to satisfy its largest and most strategic users’ needs. Responsibilities Be a trusted technical advisor to clients and project members to solve complex technical challenges, and establish credibility & build deep relationships with senior technical individuals within client organization Collaborate with Sales, Solution Architecture and other user-facing teams to drive client engagement, customer wins, and revenue on behalf of the Professional Services team Plan and execute integration engineering end-to-end, from hi

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Payments is Stripe's flagship product. Our payments platform processes trillions of dollars annually. This team has the opportunity to expand the reach of Stripe's global payments network, design and implement novel payment capabilities, and deliver best-in-class reliability and performance. We have software engineers in almost every team across Stripe, and in this role, you'll be making some of the most significant decisions for the company. You'll get to work with other engineers to build features that span various parts of the system, as well as our business, sales, and operations teams to understand and solve our users' pain points. What you'll do You'll work on projects that span technologies, systems, and processes where you'll design, build, test, and ship great code every day. Responsibilities Design, build, and maintain APIs, services, and systems across Stripe's engineering teams Work with a wide range of systems, processes, and technologies to own and solve problems end-to-end Collaborate with other engineering teams across Stripe's global offices Uphold our high engineering standards and bring consistency to the many codebases and processes you encounter Improve engineering standards, tooling, and processes Who you are You're energized by solving real problems for real users. You use the word "users" or "customers" a million times a day. You thrive at the intersection of technology and business—equally comfortable diving deep int

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe's Accelerate team works across all segments to ensure users receive the right implementation support to maximize their success on Stripe. You will drive service attachment rates for Startups while building revenue through paid services for SMB and Commercial segments, helping customers accelerate their growth and adoption on our platform. What you'll do As part of this role, you'll ensure customers in the SMB and Commercial segments are equipped with the right Professional Services to thrive on Stripe. You will spend a significant portion of your time engaging with users to understand their needs, and scoping appropriate services. A key part of the role is collaborating with Account Executives to ensure smooth transitions and align implementation offerings with user goals. While selling services is important, the primary success metric is the growth of Stripe product revenue. Responsibilities Evaluate user needs and recommend the most appropriate service offering to ensure their success on Stripe (free or paid) Drive Professional Services attach for SMB and Commercial users, ensuring they receive appropriate implementation and integration support Collaborate with Account Executives to ensure smooth user handoffs and appropriate service offerings Scope projects accurately to ensure alignment between customer needs and our delivery capabilities Build and maintain strong relationships with the Sales team for effective service alignme

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Global Payments Performance Team identifies payment optimization opportunities for Stripe’s largest and most critical merchants. The Global Payments Performance team serves a critical role both in demonstrating thought leadership on challenging payment topics, and also partnering with our high-potential merchants to set them up for long term success. We want a partnership with Stripe to be a competitive advantage for our customers, large and small, by providing them with best-in-class technology in concert with insightful and specific advice on how to harness this technology to achieve their business goals. What you’ll do The Global Payments Performance team is responsible for leading data-driven discussions with existing and prospective merchants on optimisation strategies across a variety of areas including, card network costs, acceptance, fraud, and cross-border flows to start. You will be instrumental in building our optimisation narratives/tools and delivering on our merchant engagement model with a focus on high value merchants in Greater China and South East Asia. You will also collaborate with Sales, deploying your knowledge to differentiate Stripe to win deals, and partner with our Customer Success organization to ensure that merchants are successful working with Stripe. Responsibilities Lead discussions with existing and prospective merchants, and provide the Sales team with tools and training to lead discussions with merchants

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Our Data Science team partners deeply with teams across Stripe to ensure that our users, our products, and our business have the models, data products, and insights needed to make decisions and grow responsibly. We're looking for data scientists with a passion for analyzing data, building machine learning and statistical models, and running experiments to drive impact. Our work is broad and varied, influencing how our products work (e.g., understanding user needs, preventing fraud, or optimizing charge flows), how our business works (forecasting key outcomes, managing liquidity, and quantifying risk exposure), how our go-to-market motions operate (designing growth experiments, optimizing marketing investments, refining sales processes, and estimating causal effects), and everything in between. We have a variety of Data Science roles and teams across Stripe and will seek to align you to the most relevant team based on your background. What you’ll do We’re looking for a Data Scientist to partner with our Global Growth teams. You’ll play a key role in designing and shipping experiments, as well as identifying improvement opportunities across stripe.com and the dashboard to help businesses worldwide get started on Stripe. You’ll help us understand, grow, and optimize the self-serve user funnel to ensure a consistently high-quality onboarding experience for users globally. As Data Scientists at Stripe, our mission is to ensure that company strate

About the Team OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We’re looking for dedicated, experienced, and deeply curious individuals to help solve some of the most complex challenges faced by our customers while building the future of post-AGI support alongside us. In this role, you’ll work directly with customers through support tickets and live calls, troubleshooting high-impact issues and resolving novel, often ambiguous technical problems in one of the fastest-moving environments in technology. As AI adoption rapidly accelerates, the work you do will directly support mission-critical systems being built on OpenAI’s platform, serving as a critical line of defense for customers operating at massive scale. Beyond resolving technical issues, you’ll help define what world-class support looks like in an AGI-driven future. You’ll partner closely with Engineering, Product, and Operations to improve systems, reduce bugs, and elevate the customer experience, while leveraging automation, agents, and our own AI technology to transform how support operates at scale. This role is based in Singapore. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. To succeed in this position you must be fully fluent in English (spoken and written). Please note that your resume must be submitted in English , and the interview process will be cond