Continuous Improvement Manager in London

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. About the role: As the Manager of Scaled Customer Success at Synthesia, you’ll lead a high-performing team of CSMs, collectively managing a book of business $22M+ in ARR across our emerging and mid-market customer segments. This role is at the intersection of people leadership, digital program innovation, and commercial accountability. You’ll be the architect of scalable, data-driven engagement programs that drive product adoption, elevate customer health, and protect and grow revenue at scale. You’ll bring a builder's mindset: able to identify what needs to be created, frame it clearly, and partner with Product and RevOps to bring it to life quickly. Lead, coach, and develop a team of 6+ Scaled CSMs across the U.S. and U.K., each managing a high-volume book of ~450 accounts Own the strategy and execution of digital customer success programs designed to drive engagement, product adoption, and retention across the emerging and mid-market segments Partner with Product, RevOps, and Customer Enablement to design, test, and iterate on automated and tech-touch engagement solutions Champion a data-driven, hypothesis-testing culture — using signals and insights to continuously evolve your programs based on what's workin

About the Team The Platform Systems team at OpenAI operates at the intersection of cutting-edge AI and large-scale distributed systems. We build the engineering and research infrastructure required to train OpenAI’s flagship models on some of the world’s largest, custom-built supercomputers. Our team develops core model training software and works deep in the stack - spanning collective communication, compute efficiency, parallelism strategies, fault tolerance, failure detection, and observability. The systems we build are foundational to OpenAI’s research velocity, enabling reliable, efficient training at frontier scale. We collaborate closely with researchers across the organization, continuously incorporating learnings from across OpenAI into the evolution of our training platform. About the Role As a Software Engineer, Platform Systems, you will design and build distributed systems that provide visibility into large-scale training workloads and help operate them reliably at scale. You’ll work on failure detection, tracing, and observability systems that identify slow or faulty nodes, surface performance bottlenecks, and help engineers understand and optimize massive distributed training jobs. This infrastructure is critical to operating OpenAI’s training stack and is actively evolving to support new use cases and increasingly complex workloads. This role sits at the core of our training infrastructure, blending systems engineering, performance analysis, and large-scale debugging. In This Role, You Will Design and build distributed failure detection, tracing, and profiling systems for large-scale AI training jobs Develop tooling to identify slow, faulty, or misbehaving nodes and provide actionable visibility into system behavior Improve observability, reliability, and performance across OpenAI’s training platform Debug and resolve issues in complex, high-throughput distributed systems Collaborate with systems, infrastructure, and research teams to evolve platform

We're looking for an ML Data & Platform Engineer to own the infrastructure that powers our speech AI models: the pipelines that source and prepare training data, and the platform that trains, evaluates, and serves them in production. Speech AI has a data problem most ML teams don't, and you'll be at the centre of solving it, working as part of our ML team to remove friction across the entire lifecycle and get better models into production faster. This is a broad, cross-functional role suited to someone who enjoys working across the full stack: data infrastructure, distributed systems, and production ML, and who takes ownership of problems end to end rather than waiting to be told what to fix. What you'll do Designing, building, and maintaining scalable data pipelines for ingesting, transforming, validating, and storing large datasets used to train our models Developing and maintaining web scraping and data acquisition solutions to keep training datasets fresh, high-quality, and available at scale Building and operating the infrastructure that lets the ML team deploy and evaluate new models quickly, and that serves models efficiently and reliably in production Optimising infrastructure for both iteration speed and production reliability, including GPU utilisation, job scheduling, and training efficiency Implementing observability (monitoring, logging, alerting) across data pipelines and ML systems to catch issues early and keep things running smoothly Troubleshooting complex issues across distributed systems, spanning data infrastructure, training, and inference Continuously improving our data and MLOps practices, and helping shape the roadmap for how our platform evolves as we scale What you'll need Strong proficiency in Python and SQL, with a solid backend or data engineering foundation Hands-on experience with containerisation and orchestration (Docker, Kubernetes), and working with a major cloud provider Experience building data pipelines and ETL/ELT processe

About Yondr Yondr is a disruptor. We challenge convention and simplify complexity. A global developer, owner operator and service provider of data centers, we deliver complex data center capacity needs for the world’s largest tech companies. Our exponential growth sees us looking for extraordinary people to help accelerate us towards our vision: a tomorrow without constraints. But we can’t do this without you. About the Role With continued growth across our business, we are actively seeking to have a new member join our team. This is an exciting role to join an existing group of skilled development and investment professionals, enhancing the team capabilities and becoming an integral part of a rapidly growing business. We are searching for someone who has excellent quantitative and analytical skills, is comfortable building financial models and has experience with communicating with internal and external stakeholders. You will be a highly valued and trusted member of our ambitious and hardworking team, in a business that continues to scale to new heights. Main Responsibilities / Take responsibility for development and management of financial models and valuation analysis in support of potential transactions and investment opportunities / Support in all aspects of financing processes included due diligence, project management, data room management, financial analysis, legal negotiations and preparation of materials / Work closely with the Development and Finance teams to perform detailed financial analysis on new developments as well as existing portfolio assets / Production of presentation material for senior management, board members, investors, lenders and joint venture partners / Assist with commercial negotiation of legal contracts for transactions / Research and analysis of market trends and sector / asset valuations / Support in business strategy and individual project delivery /

Location : Come and join us in London! Freenow by Lyft empowers smarter mobility decisions helping people to move freely and cities to thrive. Be ready to work in a multinational, diverse, highly motivated and collaborative team of passionate professionals who strive for excellence and like to have fun. Are you ready for your next ride? The Manager, AV Fleet Services owns fleet management execution for our London AV operation. This role builds and manages the vendor ecosystem that supports the London fleet, defines the process standards that govern how our depot team and external partners work together, and owns the operational and financial performance of the fleet services function in London. YOUR DAILY ADVENTURES WILL INCLUDE: Design and build the London vendor architecture across fleet repair, service, maintenance, recovery, and towing. Decide what to insource vs. outsource, which partners to consolidate vs. diversify, and how the vendor mix evolves as the fleet scales. Own sourcing, evaluation, and onboarding. Draft and negotiate MSAs and SOWs with support from Legal and Procurement. Protect labor rates, parts pricing, and SLA provisions in new agreements. Own quarterly business reviews and ongoing performance management. Escalate SLA misses, manage vendor scorecards, and drive corrective action when performance dips. Design and document process flows for how the depot team interacts with external vendors on repairs, service, and maintenance. Own the playbooks for vehicle intake, damage assessment, repair routing, and return-to-service. Establish operational standards for depot and vendor workflows that align with partner requirements. Continuously improve based on operational data. Own damage assessment protocols and repair authorization workflows. Interface with vendors on complex or high-cost repairs before approval. Own the London fleet services budget. Track and report on labor, parts, tooling, and vendor spend against targets. Maintain comprehensive repai

Here’s a summary of the role: Lead a strong engineering team, deliver software that matters, and help people do the best work of their careers. This is a hands-on team management role for someone who enjoys combining people leadership, technical fluency, and modern AI-enabled ways of working to build reliable products at scale. You’ll lead engineers building secure, scalable microservices and APIs using TypeScript and AWS. You’ll partner closely with Product, Security, DevOps, and peer engineering leaders to deliver roadmap outcomes, improve team effectiveness, and create an environment where engineers can grow, own their work, and build high-quality systems with confidence. Here’s a breakdown of what you’ll do, not all of it, just the important stuff: Lead, coach, and support a team of engineers, creating clarity around priorities, ownership, expectations, and growth goals. Partner with Product, Security, DevOps, and peer engineering leaders to plan and deliver roadmap commitments while balancing quality, pace, and sustainability. Create a healthy delivery environment by improving team processes, removing blockers, supporting planning and estimation, and reinforcing strong engineering practices. Maintain enough technical depth to guide design discussions, challenge risks, review trade-offs, and support the team in building secure and maintainable systems. Use AI tools and encourage responsible AI-assisted ways of working that improve productivity while protecting privacy, security, quality, and good judgment. Support hiring, feedback, performance conversations, and career development so the team continues to grow in capability and confidence. These are the essentials you’ll need to get an interview: 8 or more years of software engineering experience, including experience leading projects and supporting or managing engineers in an agile product environment. Experience managing teams that build cloud-native microservices in AWS. Strong people leadership skills, with

You will own the roadmap for a core part of Diligent’s governance, risk and compliance SaaS platform, shaping how senior leaders and boards collaborate, communicate and make decisions in a secure, modern way. You’ll turn customer problems and market insights into simple, impactful product experiences, and work closely with engineering, design, and go ‑ to ‑ market teams to bring them to life. In this Senior Product Manager role, you’ll spend your time deeply understanding customer needs, prioritising what truly moves the needle, and defining clear success metrics for everything you ship. You’ll lead a cross ‑ functional squad, manage the product backlog, and launch features that drive engagement, adoption and measurable outcomes for our customers across the Diligent Platform. Here’s a breakdown of what you’ll do (not all of it, just the important stuff) Own and continuously refine the product roadmap for your area, using customer insight, data and market trends to prioritise what to build next. Define and drive product strategy that aligns with Diligent’s vision for modern governance, connecting your roadmap to clear business and customer outcomes. Act as the voice of the customer: run discovery, validate problems and solutions, and translate insights into clear user stories and product requirements. Lead an agile, cross ‑ functional team (engineering, UX, product marketing, sales, customer success) to design, build and launch high ‑ quality SaaS features. Set goals, KPIs and success metrics for your product, track performance and user engagement, and iterate based on what the data and customers tell you. Tackle complex product and execution challenges by breaking down ambiguous problems, navigating trade ‑ offs, and making clear, data ‑ informed decisions. These are the essentials you’