Site Security Operations In Charge in Manchester

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. About the Role As Maintenance Lead, you’ll play a central role in keeping our fulfilment operation running safely, efficiently and reliably. Working closely with the Engineering and Facilities Site Manager, you’ll lead the site’s planned and reactive maintenance activity while shaping the technical agenda and building a culture of continuous improvement. This is a high-impact leadership role for an experienced engineer who enjoys balancing the demands of a fast-moving operation with the opportunity to develop long-term reliability strategies. You’ll use modern maintenance systems and techniques to improve equipment availability, reduce recurring failures and help our engineering teams perform at their best. What you’ll be doing Support the development and delivery of the site’s maintenance strategy. Lead a reliability-focused approach using TPM, RCA, RCM and FMEA. Deliver monthly improvement plans that increase equipment reliability and availability. Use CMMS data and failure analysis to identify root causes and deliver lasting solutions. Coordinate the response to live plant issues, ensuring risks are managed and actions are followed through. Own effective weekly and monthly maintenance planning, including preventative maintenance compliance and backlog management. Monitor, analyse and report weekly and monthly KPIs, ensuring results are shared with key stakeholders. Coordinate planned maintenance outages and engineer

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. About the Role We are looking for a commercially minded Ecommerce Executive to join our Ecommerce & Marketing team. You will play a central role in the day-to-day operational delivery of DTC ecommerce activity across a portfolio of client accounts, taking ownership of on-site execution, performance analysis, email campaign delivery, and client ticket management. This is a hands-on, fast-paced role that sits at the heart of our ecommerce operations. You will need strong commercial acumen, an eye for detail, and the confidence to work across multiple platforms - including THG Ingenuity's proprietary tech stack, and our CRM tooling. Key Responsibilities Ecommerce Performance & Data Analysis Monitor and analyse DTC ecommerce performance including traffic, conversion funnels, revenue, and AOV Build and maintain regular performance reports, translating data into clear, actionable insights Conduct on-site analysis to identify opportunities to improve the customer journey and conversion rate Support A/B testing initiatives and document findings On-Site Management — THG Ingenuity & Shopify Execute on-site changes across THG Ingenuity's ecommerce platform and Shopify, including product uploads, content edits, promotional mechanics, and navigation updates Manage asset optimisations such as updating banner messaging, imagery, and promotional content Maintain site accuracy and consistency across all product, category, a

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. About the Role: The Senior Ecommerce Manager is a blended leadership role, combining trading expertise with marketing channel strategy to drive holistic ecommerce performance across a client account or vertical. You will be the primary commercial and strategic owner for your accounts – taking full accountability for both site trading performance and the quality of marketing execution across all digital channels. You'll define what success looks like for your accounts, build the plans to get there, and lead your team through delivery. You'll own the performance and strategic narrative, drive trading and marketing strategy, and bring the commercial judgement to know when to hold course and when to change it - while staying close enough to execution to maintain standards and momentum. Acting as the bridge between the Ecommerce Manager layer and the Head of Ecommerce, this is a senior individual contributor role with team management responsibilities. You’ll bring equal capability across trading (conversion, AOV, promotional planning) and marketing (paid and organic channel strategy), using data and insight to continuously push performance forward. Key Responsibilities: Trading & Site Performance Lead the trading strategy for your accounts, with ownership of KPIs including revenue, conversion rate, AOV, COS, and ROAS. Oversee and drive the promotional calendar for key events, seasonal campaigns, and brand activations - sharing insight across channels for joined-up planning.

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. Shift Engineer - £46,000 - £47,000 + Shift allowance £5,702 About the Role Your objective, through modern maintenance systems, will be to maintain business as usual for the plant operations, to continuously improve the availability/reliability of the equipment and to ensure we dispatch quality products safely. The shift engineer will provide a technical support resource to the Fulfilment operation, delivering optimum asset reliability and performance through an effective asset maintenance and Continuous Improvement approach. You will have a good understanding of modern maintenance techniques as well as good working operational knowledge of a Fulfilment site. You should also be capable of ensuring a quick and effective reaction to daily business needs as they are presented. Responsibilities: Technical support resource for maintenance across plant to ensure a safe, timely and effective close out of live plant issues. Proactive fault prevention and continuous improvement activities to deliver key maintenance KPIs Work on and assist with developing the Plant PPM program, while using your RCA skills in response to Reactive tasks, to move the department towards a predictive Maintenance culture. Complete root cause analysis reports on major engineering stoppages across site. Support the close out of health and safety, Quality and CI actions lists. Reliability focused using modern techniques such as TPM, RCA, RCM and FMEA. Coaching and supporting

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. About the Role: An exciting opportunity for a commercially driven Ecommerce Manager with strong experience across ecommerce trading, inventory, visual merchandising, buying and digital marketing. The Ecommerce Manager is a core part of the Ingenuity client services team, with end-to-end responsibility for ecommerce trading, commercial performance and execution across a client account. This is a high-ownership role that sits at the intersection of ecommerce trading, buying, merchandising, inventory and marketing . You’ll use data and commercial insight to make decisions that maximise sales and margin, ensuring the right products are presented to customers at the right time, supported by the right marketing activity and aligned to stock availability. You’ll own the trading calendar, translate buying and product strategy into compelling on-site visual merchandising, monitor inventory and sell-through, coordinate marketing activity across multiple channels, and identify opportunities to maximise margin while reducing aged stock and returns. You’ll work closely with buying, category, merchandising, operations, creative and channel specialists, acting as the key point of coordination to ensure commercial priorities are reflected consistently across the customer journey. Key Responsibilities: Trading, Inventory & Site Performance Own ecommerce trading performance across conversion, AOV, COS, margin, sell-through, stock cover, availability and new vs. returning customer performance. Build an

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. About the Role: The Ecommerce Manager is a core part of the Ingenuity client services team, with end-to-end responsibility for ecommerce strategy and performance across a client account. This is a high-ownership role that bridges trading and marketing - using data and insight to drive growth across the full customer journey, from acquisition through to retention. You’ll manage budgets, drive the digital strategy and delivery, own the trading calendar, coordinate channel activity, and act as the key day-to-day contact for your client. You’ll be supported by channel specialists across SEO, PPC, Paid Social, CRM, Affiliates, and more - and you’ll be the glue that keeps strategy aligned across all of them. Key Responsibilities: Trading & Site Performance Own site performance metrics including conversion rate, AOV, COS, bounce rate, and new vs. returning traffic - using GA4 and THG’s proprietary reporting platform to surface insights and drive decisions. Build and manage the trading calendar, including promotional plans, key events, and seasonal campaigns. Monitor and respond to competitor pricing, product, and promotional activity to ensure clients remain competitive. Identify and execute site optimisation opportunities across product pages, landing pages, category navigation, and UX. Ensure the site is always up to date with correct offers, banners, new product listings, and promotional content. Marketing & Chan

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. Assistant Financial Controller - Fulfilment Operations Role Overview We are seeking an Assistant Financial Controller/Management Accountant to support the financial performance of THG Ingenuity's fulfilment operations. This role plays a key part in operational costing, commercial analysis, forecasting, budgeting and business partnering across multiple fulfilment sites. The successful candidate will work closely with Site Leads, Operational Leadership and Commercial teams to provide financial insight, challenge assumptions, improve profitability and support strategic decision-making. The role will also support new client onboarding activities, ensuring operational requirements are understood and reflected within financial models and forecasts. Key Responsibilities Business partner fulfilment Site Leads, supporting and challenging financial and operational performance. Own weekly forecasting processes & operational reporting for a designated fulfilment site. Produce and analyse Cost Per Unit (CPU) reporting, identifying risks and opportunities to improve profitability. Deliver weekly and monthly variance analysis against forecast, budget and prior year. Support annual budgeting and periodic reforecasting activities. Support financial requirements for new client onboarding and implementation projects. Review labour, warehousing and operational cost performance, driving accountability across sites. Assist with month-end activities, reporting and financial controls. Identify opportunities t