Technical Systems Program Manager 2c User Operations Manager Manager Manager Manager in United Kingdom

The Team + The Role Pendo’s Customer Engineering team is the technical backbone of the pre- and post-sales customer motion. The team brings together work that has historically sat across Customer Success, Technical Account Management, and Solutions Engineering into one full-lifecycle technical owner. Customer Engineering helps customers connect technical execution to business outcomes and realize the value of their investment in Pendo. The Team + The Role Pendo’s Customer Engineering team is the technical backbone of the pre- and post-sales customer motion. The team brings together work across Customer Success, Technical Account Management, and Solutions Engineering into one full-lifecycle technical owner. Customer Engineering helps customers connect technical execution to business outcomes and realize the value of their investment in Pendo. As a Senior Customer Engineer you will own strategic and complex Enterprise accounts across acquisition, implementation, adoption, expansion, and escalation. You will lead technical strategy for complex deployments, resolve ambiguous customer challenges, and partner closely with account teams to drive retention, expansion, and customer value. Your impact will extend beyond your own accounts through playbooks, coaching, repeatable fixes, and workflow improvements that raise the capability of the broader Customer Engineering team. This role is based in our London office. What this looks like day-to-day New customer acquisition and selling: Partner with Account Directors on pre-sales motions for new customer acquisition, product expansion, and growth across lines of business. You identify customer pain, craft and deliver tailored demos, and lead technical evaluations through requirements gathering, success criteria, installation guidance, and hands-on workshops. Quarterly business outcomes: Drive measurable improvement in customer health, retention, expansion,

As an Enterprise Sales Engineer, you will provide technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POVs). Sales Engineers help qualify and close opportunities with customers and partners and have a voice with the product team to help prioritize features based on input from customers, competitors, and partners. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Partner with the Sales team to articulate the overall Datadog value proposition, vision and strategy to customers Own technical engagement with customers during the trial phase. Communicate Datadog’s value based on activities and work with customers on any identified issues or concerns to successful conclusion Technically close complex opportunities through advanced competitive knowledge, technical skill, and credibility Deliver product and technical briefings / presentations to potential clients Maintain accurate notes and feedback in CRM regarding customer input both wins and losses Proactively engage and communicate with customers and Datadog business/technical teams regarding product feedback and competitive landscape Who You Are: Passionate about educating customers on observability risks that are meaningful to their business, and able to build and execute an evaluation plan with a customer Someone with strong written and oral communication skills. This role requires an ability to understand and articulate both the business benefits (value proposition) and technical advantages of our offering Experienced in programming/scripting with any of the following: Java, Python, Ruby, Go, Node.JS, PHP, and .NET etc. Someone with a minimum of 3+ years in a Sales Engineering or DevOps Engineering role Able to sit up to 4 hours, traveling to and fr

Developers don’t want more marketing. They want relevance, technical depth, and experiences worth showing up for. As Senior Field Marketing Manager, you will help bring Coder’s regional marketing programs to life. You will execute field and ABM programs that build awareness, support sales, and create pipeline across the European market. You will work closely with a Senior Marketing Manager, sales, partners, and the broader marketing team. You will coordinate events, activate campaigns, and keep programs moving on time and on brand. What you’ll do here Execute regional field marketing plans aligned to global strategy and EMEA priorities. Run virtual and in-person events that people actually remember, from platform engineering roundtables to developer meetups to enterprise field programs. Support lead generation and pipeline goals through strategic programs, clear handoffs, and timely follow-through. Partner with global marketing teams to localize campaign content and messaging for EMEA audiences. Help execute co-branded campaigns and joint event opportunities with strategic alliances, resellers, and channel partners. Partner closely with sales on ABM plays for high-priority accounts, helping turn target account lists into real conversations and pipeline. Coordinate account-specific assets, communications, and campaign touchpoints that support sales outreach and pipeline creation. Support pre-event ABM motions, including target account coordination, personalized outreach support, and follow-up planning. Keep projects organized, timelines moving, and chaos to a minimum across regional campaigns and events. What we’re looking for 4–7 years of field marketing experience, preferably in B2B technology or developer-focused companies. Hands-on experience executing regional field marketing programs, including events, partner campaigns, and sales-aligned marketing motions. Experience supporting or executing account-based marketing programs, including target account planning, p

Datadog is seeking a Regional Manager, Sales Engineering to join our high-growth organization and world-class pre-sales team. You will manage a team of talented Sales Engineers to help qualify and close opportunities and coach the team on their approach to providing technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POCs). This is a hands-on management role where you will take the lead technical role in your region supporting customer facing activities and engagements for key accounts. Enable a strong partnership between the SE team and other organizations within Datadog. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Partner with the Sales Team to articulate the overall Datadog value proposition, vision and strategy to customers. Manage a team of leaders and individual contributors, helping to ensure customer success pre-sale; Assist recruiting efforts to find and hire top talent within your region. Mentor/coach new hires during on-boarding to ensure proper ramping of skills and capabilities Ensure that your team is enabled to support all required Datadog solutions along with key technical and soft skills Develop a close working relationship with Product Management, Support, and Enablement to ensure continuity between pre and post sales activities Deliver semi-annual performance reviews along with collaborating on and executing individual development plans Who You Are: Experienced with 1-3+ years in a Sales Engineering team lead or mentorship role and 3+ years in a Sales Engineering or other equivalent client facing role Coachable, with a strong desire to improve and grow as a professional and a demonstrated ability to navigate through change Proven in your ability to grow and develop a

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Solutions Architecture team works with our largest, most complex users to understand their technical requirements and map those to Stripe technology. As a Solutions Architect, you'll partner with Sales to technically qualify new business opportunities, demonstrate the art of the possible with the Stripe Platform, and design robust technical solutions to enable payment transactions, manage money movements and simplify financial operational processes. What you’ll do You are an experienced technologist with a blend of technical depth and strong business consulting skills. You can write code, but prefer to spend your time working with users to create Stripe solutions to support customer business objectives in complex, mission-critical environments. You'll think strategically about the art of the possible for the user’s business, and be able to clearly articulate that in a way that informs and builds confidence in Stripe’s technology. You should be able to engage and motivate cross-functionally both internally and within our customer’s organisations at all levels, from Cx to Product Engineering. You'll have a track record of delivering exceptional customer results as part of a pre-sales team, but a history of deep technical work that gives you the ability to be credible with any audience. Responsibilities Engage with Chief Technical Officers, engineering leads, and other technical leads at key users to share technology roadmaps, demonstra

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As a Solutions Engineer, you'll serve as a trusted technical voice, guiding customers toward clarity, feasibility, and alignment on the end-to-end solution. Because Vanta is the platform our customers rely on to build and run their GRC programmes, this is a natural next step for GRC professionals, programme managers, auditors, and compliance practitioners who want to apply their domain expertise in a strategic, customer-facing pre-sales role. You’ll be an integral part of the Sales team, working to ensure technical fit and create innovative solutions for our customers. Your attention to detail, focused on customer needs, will ultimately improve retention and overall success. This role will be based from our London office or Dublin office with an office-centric hybrid schedule. The standard in-office days are Tuesday, Wednesday, and Thursday. GRC practitioners are especially encouraged to apply—whether you've managed GRC programmes in-house, audited them as an internal or external auditor, or helped customers meet their GRC programme needs at a GRC vendor, you'll bring exactly the customer empathy and domain fluency this role thrives on. What you’ll do as a Solutions Engineer at Vanta: Serve as a strategic sales partner, owning the technical relationship with prospects and customers. Strategic Discovery and Deal Qualification: Partner with Account Executives to uncover technical, operational, and business pain points, validating use cases and aligning solutions to measurable customer impact and urgency. Secure the Solution Win and Alignment: Validate technical feasibility, drive clarity on success criteria, and guide stakeholder

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As a Solutions Engineer, you'll serve as a trusted technical voice, guiding customers toward clarity, feasibility, and alignment on the end-to-end solution. Because Vanta is the platform our customers rely on to build and run their GRC programmes, this is a natural next step for GRC professionals, programme managers, auditors, and compliance practitioners who want to apply their domain expertise in a strategic, customer-facing pre-sales role. You’ll be an integral part of the Sales team, working to ensure technical fit and create innovative solutions for our customers. Your attention to detail, focused on customer needs, will ultimately improve retention and overall success. This role will be based from our London office or Dublin office with an office-centric hybrid schedule. The standard in-office days are Tuesday, Wednesday, and Thursday. GRC practitioners are especially encouraged to apply—whether you've managed GRC programmes in-house, audited them as an internal or external auditor, or helped customers meet their GRC programme needs at a GRC vendor, you'll bring exactly the customer empathy and domain fluency this role thrives on. What you’ll do as a Solutions Engineer at Vanta: Serve as a strategic sales partner, owning the technical relationship with prospects and customers. Strategic Discovery and Deal Qualification: Partner with Account Executives to uncover technical, operational, and business pain points, validating use cases and aligning solutions to measurable customer impact and urgency. Secure the Solution Win and Alignment: Validate technical feasibility, drive clarity on success criteria, and guide stakeholder

Coder is looking for an Enterprise Account Manager to grow our diverse customer base. You’ll help bring Coder’s platform to some of the largest companies in the world, who are focused on executing AI-centric software development at scale. This role is about building trusted relationships, shaping deals, and making sure enterprise customers clearly see the value we deliver. Day to day, you will manage the full sales cycle, from sourcing opportunities to closing contracts. You’ll work side by side with engineers, buyers, and internal partners to remove friction and move complex deals forward. What you’ll do here Build and close a strong pipeline of enterprise accounts with large engineering organizations Generate qualified opportunities through outbound prospecting and inbound leads Lead compelling demos that differentiate Coder, and communicate our value with clarity and conviction Collaborate with Sales Engineers to deliver a thorough technical evaluation Partner with decision-makers and technical stakeholders throughout the sales cycle Travel as needed to support deals and customer relationships What we’re looking for 5+ years in software sales with a strong prospecting background (ideally Developer, Agent, DevSecOps, or Cloud Native Computing Foundation (CNCF) technologies) 3+ years selling into Fortune 500 companies Experience engaging with software engineering leaders and technical decision-makers Understanding of DevOps, CI/CD, platform engineering, and developer tools Experience with GenAI & Agentic development tools (Cursor, Claude, Windsurf, Goose, Copilot, etc) Comfortable with outbound motion and partnering with Sales Engineers Track record of exceeding quota and pipeline goals Strong communication skills - written, verbal, and in presentations Familiarity with different sales cycles (startup, midsize, enterprise) Creative, analytical, and highly self-motivated Ability to travel up to 15% Bonus tacos if you have A technical background or meaningful exp

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. You'll lead Vanta's EMEA Solutions Engineering team across the Growth and Commercial segments, developing a strong group of eight SEs while evolving our technical sales motion and helping drive growth in one of Vanta's highest-priority regions. Solutions Engineering at Vanta sits at the intersection of product, technical, and sales. The SE team works alongside Account Executives to drive technical wins, lead discovery, and make the fit between customer needs and Vanta's capabilities real, converting qualified opportunities into closed revenue. In EMEA, that means operating across a wide and diverse market: from established financial and technology hubs across Western Europe to emerging opportunities across the Middle East, Israel, and Southern Europe, each with different regulatory contexts, GRC maturity levels, and buying behaviours. The team needs to show up credibly across all of them. This manager leads the Growth and Commercial SE team, a group of eight SEs spanning a fast-moving, high-priority region. The SE motion is actively evolving from a repeatable demo approach toward a more consultative, value-based model in the right deals, while preserving speed and volume where that remains the right answer. The job is to develop the team and the motion together. What you’ll do as a Manager, Solutions Engineering at Vanta: Lead and develop the SE team: manage eight SEs across the Growth and Commercial segments, build on the existing operating rhythm, and establish a coaching cadence that elevates individual performance and team craft Drive the evolution of the SE motion: work with your team and EMEA sales leadership to shift fro

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As a Solutions Engineer, you'll serve as a trusted technical voice, guiding customers toward clarity, feasibility, and alignment on the end-to-end solution. Because Vanta is the platform our customers rely on to build and run their GRC programmes, this is a natural next step for GRC professionals, programme managers, auditors, and compliance practitioners who want to apply their domain expertise in a strategic, customer-facing pre-sales role. You’ll be an integral part of the Sales team, working to ensure technical fit and create innovative solutions for our customers. Your attention to detail, focused on customer needs, will ultimately improve retention and overall success. With this role being specific to support our DACH Market account teams and customers, having full German Language proficiency is a must for this successful candidate. This role will be based from our London office with an office-centric hybrid schedule. The standard in-office days are Tuesday, Wednesday, and Thursday. GRC practitioners are especially encouraged to apply—whether you've managed GRC programmes in-house, audited them as an internal or external auditor, or helped customers meet their GRC programme needs at a GRC vendor, you'll bring exactly the customer empathy and domain fluency this role thrives on. What you’ll do as a Solutions Engineer at Vanta: Own the technical relationship with our commercial prospects/customers Develop a deep understanding of our product capabilities, integrations, configurations messaging, partner ecosystem, and competitive landscape. Listen carefully to prospects and clients to provide market feedback to the product te

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As a Solutions Engineer, you'll serve as a trusted technical voice, guiding customers toward clarity, feasibility, and alignment on the end-to-end solution. Because Vanta is the platform our customers rely on to build and run their GRC programmes, this is a natural next step for GRC professionals, programme managers, auditors, and compliance practitioners who want to apply their domain expertise in a strategic, customer-facing pre-sales role. You’ll be an integral part of the Sales team, working to ensure technical fit and create innovative solutions for our customers. Your attention to detail, focused on customer needs, will ultimately improve retention and overall success. With this role being specific to support our DACH Market account teams and customers, having full German Language proficiency is a must for this successful candidate. This role will be based from our London office with an office-centric hybrid schedule. The standard in-office days are Tuesday, Wednesday, and Thursday. GRC practitioners are especially encouraged to apply—whether you've managed GRC programmes in-house, audited them as an internal or external auditor, or helped customers meet their GRC programme needs at a GRC vendor, you'll bring exactly the customer empathy and domain fluency this role thrives on. What you’ll do as a Solutions Engineer at Vanta: Own the technical relationship with our commercial prospects/customers Develop a deep understanding of our product capabilities, integrations, configurations messaging, partner ecosystem, and competitive landscape. Listen carefully to prospects and clients to provide market feedback to the product te

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. Replit is seeking a Business Development Representative (BDR) to be an early member of our sales team. This role will handle both inbound leads and outbound prospecting to build a robust pipeline for our Account Executives. Candidates with some technical experience (i.e., having basic coding knowledge or prior experience at developer tool companies) are ideal. This position plays a crucial role in our go-to-market strategy, identifying and qualifying potential customers across all segments from SMB to Enterprise. You'll be the first point of contact for many prospects, setting the tone for their Replit experience. We believe this role offers a distinctive opportunity for people who excel in client-facing situations and have a passion for technology and AI. You'll leverage your skills to effectively communicate Replit's value proposition: a world where anyone can create software using natural language. In this role you will: Generate and qualify new sales opportunities through both inbound lead follow-up and outbound prospecting activities Research target accounts and create personalized outreach strategies to engage potential customers Evangelize a future where anyone can create software in natural language, ushering in a change in the nature of the firm on par with the PC era Articulate Replit's value proposition and align it with customers' business challenges Schedule and coordinate meetings between qualified prospects and Account Executives Maintain accurate prospect data and activity logging in Replit's CRM (Hubspot) Collaborate with marketing to provide feedback on lead quality and campaign effectiveness Continuously refine outreach approaches based on performance data Meet or exceed monthly and quarterly qualifi

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About the Role Replit is experiencing extraordinary growth across our customer base and seeking an Enterprise Account Manager with strong communication skills to drive retention, expansion, and customer success. Candidates with Customer Success or Account Management experience in SaaS, particularly with some technical background (i.e. having some coding knowledge or prior experience at other developer tool companies) are ideal. We believe this role offers a distinctive opportunity for people who excel in client-facing situations and have a passion for customer success and AI. You'll leverage your skills to help customers maximize value from Replit's platform while driving sustainable revenue growth. In this role you will: Serve as the primary relationship owner for your assigned customer portfolio, ensuring high satisfaction and retention Champion customer success by helping businesses realize the transformative potential of AI-powered software creation Lead onboarding programs that accelerate customer time-to-value and platform adoption Guide customers through Replit's rapidly evolving feature set, including Agent 3's autonomous capabilities, Plan Mode, and automation tools Execute renewal processes with a focus on expansion and long-term partnership development Maintain accurate customer health scores and renewal forecasting data in Replit's CRM (Hubspot) Gather and communicate valuable customer feedback, championing their interests within Replit Optimize customers' use of the Replit platform through ongoing training, support, and strategic guidance Required skills and experience: 5-7+ years of experience in Customer Success, Account Management, or technical sales role, preferably in SaaS or developer tools Excellent

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. As a Premium Support Engineer at Replit, you’ll be the front line for our highest-value customers — delivering fast, expert, and reliable technical support when it matters most. You’ll handle complex product issues, guide customers through critical incidents, and ensure every interaction meets the highest standard of quality and speed. Replit is at the forefront of AI-driven software development, and how we support customers is constantly evolving. You’ll play a critical role in shaping how Premium Support adapts to new products, new customer expectations, and AI-assisted workflows, operating effectively in ambiguity and driving clarity for your team. You’ll combine deep technical troubleshooting with calm, confident communication to keep builders moving — whether it’s an enterprise team deploying at scale or a top-tier developer relying on Replit to power their business. In this role you will: Provide swift, high-priority support to Premium customers, responding within strict SLAs. Diagnose, reproduce, and resolve complex technical issues across the Replit platform. Escalate and track high-impact issues with Product and Engineering, ensuring timely fixes and transparent communication. Lead customer-facing communications during outages or incidents. Identify recurring issues and collaborate internally to reduce time-to-resolution. Contribute to internal tooling, automation, and documentation that improves team efficiency. Partner with Engineering, Product, Sales and other internal teams to ensure Premium customers receive a consistent, high-quality experience. Help onboard and mentor other support engineers, raising the team’s overall bar for responsiveness and quality. Required skills and experience: 3+ years in techn

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role The Finance Team supports and empowers Palantirians through both day-to-day operations and a solution-oriented approach to problem solving. As a member of the Revenue Team, you will be responsible for guiding your customer and deal portfolio through the quote-to-cash process, analysing and reviewing complex revenue transactions, as well as continually refining our revenue recognition policies. You will need to be able to articulate revenue guidance clearly while supporting the legal and deal team on contract drafting to maximise revenue. You will also provide direction on technical revenue accounting issues and be able to explain the accounting impact to the internal stakeholders across various teams including Business Development/Sales, Legal, and Finance during the contract negotiation process. You will work closely with Sales, Finance, and Accounts Receivable teams to ensure the health of your portfolio and participate in global month/quarter-end revenue close. You are a hands-on self-starter who loves to collaborate, and who is always looking to improve upon the status quo. The position requires strong technical, analytical, attention to detail and communication skills.