Ai Architect in United States

About the Team OpenAI’s mission is to ensure that artificial general intelligence (AGI) benefits all of humanity. A key part of achieving that mission is training models that deeply understand and reflect human preferences — the Human Data team is at the heart of that effort. The Human Data engineering team creates the systems that enable scalable, high-quality human feedback. These systems are essential to how OpenAI trains and improves its most advanced models. Engineers on this team collaborate closely with world-class researchers to bring alignment techniques to life — from experimental ideas to production-ready feedback loops. About the Role We’re looking for software engineers to join the Human Data team and build the platforms, prototypes, tools, and infrastructure that power how our AI models are trained, aligned, and evaluated. You’ll partner with researchers and cross-functional teams to bring alignment ideas to life, influence future model training, and shape how models interact with the real world. We’re looking for people who are excited by technical ownership, enjoy working across the stack, and are eager to solve ambiguous problems in a high-impact, fast-paced environment. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Build and maintain robust full-stack systems for feedback collection, data labeling, and evaluation pipelines, while maintaining high levels of security. Translate experimental alignment research into scalable production infrastructure, including inference and model training stacks. Design and iterate on user-facing tools and backend services to support high-quality data workflows Partner with researchers, engineers, and program leads to shape feedback loops and model interaction paradigms Drive infrastructure improvements that enable faster iteration and scaling across OpenAI’s frontier models, from internal r

The Compute & Infrastructure Strategy team handles strategy and execution of OpenAI’s compute roadmap. This team’s key responsibilities span financial analysis & reporting, capacity planning, commercial and business development, and strategic partnerships. We partner across the business to allocate and deploy our resources for the highest impact outcomes. About the Role Compute is central to OpenAI’s roadmap and vision. We are seeking an Associate to support financial and strategic work across our compute and infrastructure portfolio. This is a finance generalist role that includes core FP&A responsibilities as well as investment analysis, commercial decision support, and strategic planning. You will own analyses and workstreams, partner closely with technical and finance teams, and help shape decisions about how OpenAI invests in and manages compute. In this role, you will be given direction on the objective and expected to independently structure the problem, work through incomplete information, and deliver a high-quality analysis and recommendation. In this role, you will: Build and maintain financial models across different elements of compute, including GPUs, CPUs, storage, networking, data centers, and power Support planning, forecasting, budgeting, reporting, and variance analysis across compute and infrastructure Perform investment analysis and evaluate commercial decisions and strategic initiatives Prepare high-quality analyses, recommendations, and Exec and Board-facing presentations Support business partners across compute infrastructure, FP&A, and strategic finance Help improve the team’s processes, tools, and ways of working, and identify opportunities for OpenAI to continue leading in compute You might thrive in this role if you have: 3+ years of experience across private/growth equity, investment banking, or strategic finance, or 3+ years in a finance operating role at a high-growth technology company Background in infrastructure, data

About the Team The User Operations team (Support) is central to ensuring that our customers' experience with our products is nothing short of exceptional. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We are seeking a dynamic support strategy operator to drive strategic and operational initiatives across OpenAI’s customer support/user operations landscape. In this role, you will work closely with leaders in User Operations and across the company to help scale, mature, and optimize our support operations. Your work will span a range of strategic initiatives aimed at enhancing the customer experience and driving operational excellence, ensuring that our support organization can sustainably scale with the business's growth. You’ll be responsible for deeply understanding our organization and priorities – where we’re at, where we’re going – and will work relentlessly towards planning and executing on our vision to provide best-in-class support. This role is not “creating and executing playbooks”. AI has and will continue to fundamentally change the customer experience and the way we build tools and organizations; this role requires a proactive, strategic planner and executor that can think ten steps ahead, defining the future of customer support at OpenAI and in the world. In this role, you will: Drive the ideation and operationalization of new support systems, processes, and programs. Collaborate with leaders to identify, evaluate, and prioritize new strategic and operational initiatives, ensuring alignment with company goals and unique organizational objectives Work with product, enginee

About the team The OpenAI for Government team is a dynamic, mission-driven group leveraging frontier AI to transform how governments achieve their missions. Our team works to empower public servants with secure, compliant AI tools (e.g., ChatGPT Enterprise, ChatGPT Gov) and mission-aligned deployments that meet government technical requirements with strong reliability and safety. About the role Forward Deployed Engineers (FDEs) lead complex deployments of frontier models in production. You will embed with our most strategic government and public sector customers—where model performance matters, delivery is urgent, and ambiguity is the default. You’ll map their problems, structure delivery, and ship fast. This includes scoping, sequencing, and building full-stack solutions that create measurable value, while driving clarity across internal and external teams. You will work directly with defense, intelligence, and federal stakeholders as their technical thought partner, guiding adoption, maximizing mission impact, and ensuring successful deployments at scale. Along the way, you’ll identify reusable patterns, codify best practices, and share field signal that influences OpenAI’s roadmap. This role is based in Washington DC, Seattle or San Francisco. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required, including on-site work with customers. In this role you will Own technical delivery across multiple government deployments, from first prototype to stable production. Deeply embed with public sector customers to design and build novel applications powered by OpenAI models. Enable successful deployments across customer environments by delivering observable systems spanning infrastructure through applications. Prototype and build full-stack systems using Python, JavaScript, or comparable stacks that deliver real mission impact. Proactively guide customers on maximizing business and operational value from

About the Team Our Robotics team is focused on unlocking general-purpose robotics and pushing towards AGI-level intelligence in dynamic, real-world settings. Working across the entire model stack, we integrate cutting-edge hardware and software to explore a broad range of robotic form factors. We strive to seamlessly blend high-level AI capabilities with the constraints of physical systems to improve peoples’ lives. About the Role We're seeking talented Robotics Software Engineers to expand our robotics data collection and evaluation program. This highly technical role involves designing, implementing, and optimizing software solutions across diverse robotics hardware. You'll work closely and collaboratively with multidisciplinary teams; including software, hardware, research, and operations - to drive advancements in our robotic systems. This role is based in San Francisco, CA, and requires in-person 4 days a week. In this role, you will: Help develop and grow our data collection labs, owning the entire integration lifecycle, from identifying and sourcing new hardware to collaborating with mechanical and electrical engineers on setup, software integration, and operational deployment. Develop innovative robot control interfaces suited to a variety of morphologies, environments, and tasks. Collaborate closely with research and engineering teams to develop automation tools and machinery that facilitate the evaluation of advanced robotic policies. Lead the design and implementation of data collection, visualization, and quality control processes. You might thrive in this role if you: Have 5+ years of professional software engineering experience developing and shipping production-quality systems in robotics or hardware-integrated environments. Have extensive experience integrating and deploying industrial automation systems, off-the-shelf robotics platforms, or custom hardware into production environments. Bring hands-on experience delivering production-quality software

About the Team The Support Automation team at OpenAI scales the organization by applying cutting-edge AI models to real-world challenges, automating and enhancing work across the organization. From customer operations to engineering, we develop an ecosystem of automation products that empower our colleagues and drive impact. We're passionate about crafting products that serve those around us, blending rapid prototyping with a focus on long-term quality and reliability. By creating reusable solutions, we create patterns that can be applied across diverse domains within OpenAI. TLDR: this team leverages OpenAI technology to improve OpenAI, and you’ll have the opportunity to leverage the full extent of our tech (both public and pre-released) to accomplish this mission. About the Role We’re looking for a Backend Software Engineer with experience working in ML/LLM-heavy domains to help to design and build an evals infrastructure that measures the quality of OpenAI’s support automation. This is a deeply technical and highly cross-functional role where you’ll build robust systems and backend services that serve as the foundation for how knowledge is created, accessed, and applied across OpenAI. The role will especially focus on working closely with Data Science and Research partners to design and build evals at scale. In this role, you will: Design eval pipelines that are reliable, reproducible, and extendable Build the infrastructure for continuous eval monitoring frameworks (regression/drift monitoring, building robust golden datasets) along with feedback loops that ultimately strengthen support automation Design, build, and maintain backend services and APIs to support intelligent automation and knowledge systems Integrate and structure data across internal platforms, transforming it into formats optimized for use by downstream systems and AI workflows. Collaborate closely with data, research, and engineering teams to integrate OpenAI models into high-leverage workflows

About the Team OpenAI, in close collaboration with our capital partners, is building the world’s most advanced AI compute infrastructure ecosystem. The InfraDev team is central to this mission, setting the strategy and executing the roadmap to scale our supercomputing footprint globally. From site planning to system integration, this team operates at the intersection of commercial, technical, and operational excellence, partnering with leaders across OpenAI and the industry. About the Role We are seeking a Strategic Sourcing Manager who is ready to take on global-scale challenges in AI compute supply and manufacturing — an opportunity to shape the future of supercomputing. As part of the Infrastructure Strategy & Delivery organization supporting Industrial Compute, OpenAI’s next-generation supercomputing platform, you will lead sourcing and strategic supplier engagements for compute infrastructure at hyperscale. This role will drive commercial strategy and supplier accountability across server platforms, accelerators, rack systems, and associated thermal & power delivery components. This is not traditional procurement — it is foundational work enabling OpenAI to deploy compute faster and more efficiently than anyone in the world, while building deeply-integrated partnerships with the global compute supply chain. Key Responsibilities Develop and execute sourcing strategies for the next generation of AI compute infrastructure in partnership with engineering and program leadership. Stay at the leading edge of industry and supply-chain trends to inform category strategy and long-range planning. Initiate, negotiate, and manage commercial agreements across OEM/ODM/JDMs for accelerators, GPUs/CPUs, server platforms, rack systems, liquid-cooling components, PSUs, and supporting mechanical/electrical subsystems. Secure capacity and optionality across a rapidly scaling compute supply chain while mitigating risk and ensuring manufacturing readiness. Partner cross-funct

About the Team The Workload team is responsible for designing and running OpenAI’s LLM training and inference infrastructure that powers frontier models at massive scale. Our systems unify how researchers train and serve models, abstracting away the complexity of performance, parallelism, and execution across vast GPU/accelerator fleets. By providing this foundation, the Workload team ensures that researchers can focus on advancing model capabilities while we handle the scale, efficiency, and reliability required to bring those models to life. About the Role We are looking for an engineer to design and implement the dataset infrastructure that powers OpenAI’s next-generation training stack. You will be responsible for building standardized dataset interfaces, scaling pipelines across thousands of GPUs, and proactively testing performance bottlenecks. In this role, you will collaborate closely with the multimodal researchers, and other infra groups to ensure datasets are unified, efficient, and easy to consume. In this role, you will: Design and maintain standardized dataset APIs, including for multimodal (MM) data that cannot fit in memory. Build proactive testing and scale validation pipelines for dataset loading at GPU scale. Collaborate with teammates to integrate datasets seamlessly into training and inference pipelines, ensuring smooth adoption and a great user experience. Document and maintain dataset interfaces so they are discoverable, consistent, and easy for other teams to adopt. Establish safeguards and validation systems to ensure datasets remain reproducible and unchanged once standardized. Debug and resolve performance bottlenecks in distributed dataset loading (e.g., straggler systems slowing global training). Provide visualization and inspection tools to surface errors, bugs, or bottlenecks in datasets. You might thrive in this role if you: Have strong engineering fundamentals with experience in distributed systems, data pipelines, or infrastructure.

About the Team OpenAI’s Inference team powers the deployment of our most advanced models - including our GPT models, 4o Image Generation, and Whisper - across a variety of platforms. Our work ensures these models are available, performant, and scalable in production, and we partner closely with Research to bring the next generation of models into the world. We're a small, fast-moving team of engineers focused on delivering a world-class developer experience while pushing the boundaries of what AI can do. We’re expanding into multimodal inference, building the infrastructure needed to serve models that handle image, audio, and other non-text modalities. These workloads are inherently more heterogeneous and experimental, involving diverse model sizes and interactions, more complex input/output formats, and tighter coordination with product and research. About the Role We’re looking for a software engineer to help us serve OpenAI’s multimodal models at scale. You’ll be part of a small team responsible for building reliable, high-performance infrastructure for serving real-time audio, image, and other MM workloads in production. This work is inherently cross-functional: you’ll collaborate directly with researchers training these models and with product teams defining new modalities of interaction. You'll build and optimize the systems that let users generate speech, understand images, and interact with models in ways far beyond text. In this role, you will: Design and implement inference infrastructure for large-scale multimodal models. Optimize systems for high-throughput, low-latency delivery of image and audio inputs and outputs. Enable experimental research workflows to transition into reliable production services. Collaborate closely with researchers, infra teams, and product engineers to deploy state-of-the-art capabilities. Contribute to system-level improvements including GPU utilization, tensor parallelism, and hardware abstraction layers. You might thrive in t

About The Team The Data Understanding team is responsible for creating the high quality datasets and their quantized representation for OpenAI. This includes synthesizing multimodal data, building VQ representations, and processing, filtering, deduplication, quality control, and tokenization so it can be used effectively in big model training runs. About The Role We’re looking to advance how OpenAI prepares, curates, synthesizes and understands multimodal data at scale. You’ll work on research and production problems like synthesizing multimodal content (images, audio, and video) and their supervisions, improving noisy data pipelines, building better quality filters, using models to automate data prep, and measuring whether changes in the dataset improve model performance. We Expect You To Have a strong track record of new or improved ML ideas, through publications, projects, or applied research. Own and drive a research agenda, from choosing the right multimodal data problems to carrying long-running work through to impact. Be excited by OpenAI’s empirical, collaborative approach to research. Nice To Have Experience with multimodal learning, audio, vision, video, synthetic data, or data-centric ML. Thoughtfulness about AI’s impact, including privacy, provenance, and data quality. Experience building high-performance deep learning or large-scale data processing systems. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of

About the Team The Developer Experience team at OpenAI has a singular focus: empowering developers globally. Our mission is to provide every developer and startup on the planet with the most delightful and seamless experience to integrate AI into their applications and products. We ensure developers have the tools, resources, and support they need to unlock AI’s full potential. We create inspiring demos, developer tools, sample applications, and technical content that show developers how to build with Codex and frontier models like GPT-5.6, GPT-Live, and GPT-Image-2 to create powerful agents and AI-native applications. We collaborate closely with product, engineering, research, and GTM teams to ensure the developer journey, from onboarding with Codex to first API call to production deployment, is seamless, effective, and delightful. About the Role As a Developer Experience Engineer, you will create compelling technical content, developer tools, and sample applications designed to inspire developers and enable them to succeed with Codex and OpenAI’s APIs and products for developers. You will engage with developers and technical founders, demonstrating best practices and building innovative applications powered by frontier models, multimodal capabilities, and tools like Codex. We’re looking for people who combine strong technical skills, creativity, and a passion for engaging with and empowering developers. In this role, you will: Develop demos and sample applications that showcase best practices for building with Codex, frontier models, multimodal capabilities, and agents. Create high-quality technical content—including tutorials, blog posts, videos, and code samples—to educate and inspire the developer community about our models, APIs, and Codex. Actively engage with and foster a vibrant local and global developer ecosystem around OpenAI’s platform and products. Represent OpenAI at developer events and online, serving as a knowledgeable and approachable advocate for

About the Team IT Systems Operations serves as the operational control layer connecting Security, Engineering, and Employee Technology platforms. The team ensures employee-facing systems, identity workflows, and enterprise applications operate in a predictable, governed, and continuously reliable manner as the organization scales. Beyond implementation, the team establishes structured operating patterns that ensure platform changes, access models, integrations, and lifecycle workflows evolve safely and consistently across the enterprise environment. About the Role This role acts as an operational owner for identity-connected enterprise SaaS platforms and system change controls supporting OpenAI’s compliance requirements. The engineer will be responsible for ensuring that production configuration, access models, and platform changes remain compliant, auditable, and consistently operated through defined controls. You will own and operationalize controlled system and workflow changes across identity platforms, SaaS applications, collaboration tooling, and enterprise infrastructure. You will partner closely with Security, Platform Engineering, and IT Support Operations to: Ensure identity and access workflows behave consistently across systems Implement structured rollout and configuration practices for enterprise applications Improve visibility and traceability of system changes impacting employee workflows Translate operational requirements into durable automation and policy-aligned implementations Success in this role requires not only strong engineering capability, but also sound operational judgment, disciplined documentation practices, and effective cross-functional collaboration. In this role, you will: Enterprise SaaS & Identity Platform Ownership Own administration and operational stewardship of enterprise SaaS and identity-connected platforms, ensuring configuration integrity, access governance, and compliance with defined control requirements. Own onboard

About the Team Our Robotics team is focused on unlocking general-purpose robotics and pushing towards AGI-level intelligence in dynamic, real-world settings. Working across the entire model stack, we integrate cutting-edge hardware and software to explore a broad range of robotic form factors. We strive to seamlessly blend high-level AI capabilities with the constraints of physical systems to improve peoples’ lives. About the Role We’re looking for a GPU Inference Engineer to contribute to improvements in model serving efficiency for our Robotics research. This is a high-impact role where you’ll drive initiatives to optimize inference performance and scalability. You’ll also be engaged in model design, to help assist our researchers in developing inference-friendly models. This role is critical to scaling the team’s broader goals - it will directly enable leadership to focus on higher-leverage initiatives by building a stronger technical foundation. In this role you will: Perform engineering efforts focused on improving model serving, inference performance, and system efficiency Drive optimizations from a kernel and data movement perspective to improve system throughput and reliability Partner closely with research and product teams to ensure our models perform effectively at scale Design, build, and improve critical serving infrastructure to support Robotics growth and reliability needs You might thrive in this role if you: Have deep expertise in model performance optimization, particularly at the inference layer Have a strong background in kernel-level systems, data movement, and low-level performance tuning Are excited about scaling high-performing AI systems that serve real-world, multimodal workloads Can navigate ambiguity, set technical direction, and drive complex initiatives to completion This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. About OpenAI OpenAI i

About the Team The Launch Programs team is responsible for driving cross-functional planning, readiness, and execution for OpenAI’s most visible and strategic product moments. We partner closely with product teams to understand their goals, requirements, and timelines—then help translate those into clear, actionable plans across marketing, comms, events, and other functions. Our team acts as the connective tissue between builders and storytellers, ensuring that launches are predictable, aligned, and impactful. About the Role As a Launch Program Manager, you’ll play a central role in turning product ambitions into coordinated company-wide launch moments. You’ll work hand in hand with product teams to deeply understand their roadmaps and readiness needs, then drive alignment across marketing, comms, events, and other partners to ensure smooth, high-quality execution. We’re looking for people who: Are exceptional at building alignment across diverse functions and stakeholders Can translate product requirements and timelines into structured, coordinated launch plans Are clear communicators who can operate effectively at both tactical and strategic levels Thrive in fast-paced, ambiguous environments and enjoy building structure where it doesn’t yet exist Are skilled at navigating complex product organizations and creating clarity across multiple teams This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Partner with product teams to understand requirements, roadmaps, and readiness, then translate those into clear launch plans and timelines Drive cross-functional planning and execution across marketing, comms, events, and operations to ensure cohesive, high-quality launches Serve as the central communications hub, driving alignment through clear updates, status reviews, and structured working rhythms Anticipate and proactively address launch risks, sur

About the team OpenAI’s Enterprise Go-To-Market organization helps the world’s largest companies adopt and scale our AI platform across their business—from ChatGPT Enterprise to our developer platform and APIs. We partner with organizations across Financial Services, Life Sciences, and Retail to build new AI-powered customer experiences, transform operations, and reimagine how work gets done in highly regulated and technically complex environments. As adoption accelerates through pilots, experimentation, and developer-led use cases, the GTM team turns that momentum into durable, enterprise-wide deployments. Sales Development sits at the front of this motion—where technical curiosity becomes executive engagement and OpenAI’s enterprise relationships begin. About the role We are hiring a Sales Development Manager, AMER to lead a team of SDRs supporting our Large Enterprise business across North America. Reporting into Sales Development leadership, this role will be responsible for coaching and developing a high-performing team focused on generating qualified pipeline and creating strategic enterprise opportunities. This is a foundational front-line leadership role within OpenAI’s enterprise GTM organization. You will help define how we engage prospective customers, convert product and developer interest into enterprise conversations, and scale repeatable outbound and inbound motions across some of the world’s largest organizations. You will partner closely with Sales, Marketing, Solutions Engineering, Partnerships, and Strategy & Operations to drive pipeline generation and help shape the future of OpenAI’s enterprise growth engine. In this role, you will: Lead, coach, and develop a team of SDRs supporting Large Enterprise, Verticals, and Strategic Accounts across AMER Drive high-quality pipeline generation through outbound prospecting, inbound qualification, account-based motions, and product-led signals Establish strong operational rigor around activity metrics,