Jobs in United States

Ai Platform And Agentic Engineer in United States

5,082 active opportunities · Updated October 2026

Explore current ai platform and agentic engineer jobs across United States. Filter by work mode, employment type, experience, department, date posted and distance.

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📍 San Francisco, California, United States· Full-time
✓ High-confidence listingCompany trend -93.7%

$192K – $259.8K/yr

Quick readStrong listing-quality and freshness signals

Drata is building the trust layer between great companies - automating compliance, managing risk, and helping organizations prove trust continuously as they scale. We're Dratanauts: a global crew of 600+ professionals united by a culture that rewards integrity, ownership, and raising the bar, no matter where in the world we're working from. Why Join the Drata Team? At Drata, you're not maintaining legacy compliance software - you're building the agentic AI platform defining what trust looks like for the next generation of companies. Here's what makes the work itself worth showing up for: Problems without a playbook: You'll work at the edge of AI and security, building agentic governance, continuous compliance, and real-time trust verification to solve problems that don't have an established answer yet. You're writing it as you go. Real ownership, not just process: Our values center on owning outcomes and raising the bar, not checking boxes. You're expected to have opinions and back them. A seat at the table: Your perspective is unique and valued. Open debate and diverse viewpoints are built into how decisions actually get made here, at every level. Growth at rocketship speed: Drata is scaling fast, which means scope grows fast too. High performers get more ownership, visibility, and experience. A crew, not just coworkers: Dratanauts consistently describe a "come as you are" culture with sharp, curious people—the kind of team that makes hard problems genuinely fun to solve. See what they say here and follow us on LinkedIn for company news, employee stories, and career updates. Job Summary: Drata is reimagining compliance as an intelligent, always-on experience — and AI is at the center of that vision. We are seeking a Senior AI Product Engineer to own the full-stack development of customer-facing AI features, embedded directly within our product teams. This is not a platform or infrastructure role. You'll translate the capabilities of LLMs, agents, and RAG pipelines

TypeScriptPythonReactNode.js
D
📍 United States· Full-time
✓ High-confidence listingCompany trend -93.7%

$192K – $259.8K/yr

Quick readStrong listing-quality and freshness signals

Drata is building the trust layer between great companies - automating compliance, managing risk, and helping organizations prove trust continuously as they scale. We're Dratanauts: a global crew of 600+ professionals united by a culture that rewards integrity, ownership, and raising the bar, no matter where in the world we're working from. Why Join the Drata Team? At Drata, you're not maintaining legacy compliance software - you're building the agentic AI platform defining what trust looks like for the next generation of companies. Here's what makes the work itself worth showing up for: Problems without a playbook: You'll work at the edge of AI and security, building agentic governance, continuous compliance, and real-time trust verification to solve problems that don't have an established answer yet. You're writing it as you go. Real ownership, not just process: Our values center on owning outcomes and raising the bar, not checking boxes. You're expected to have opinions and back them. A seat at the table: Your perspective is unique and valued. Open debate and diverse viewpoints are built into how decisions actually get made here, at every level. Growth at rocketship speed: Drata is scaling fast, which means scope grows fast too. High performers get more ownership, visibility, and experience. A crew, not just coworkers: Dratanauts consistently describe a "come as you are" culture with sharp, curious people—the kind of team that makes hard problems genuinely fun to solve. See what they say here and follow us on LinkedIn for company news, employee stories, and career updates. Job Summary: Drata is advancing the frontier of compliance automation by integrating intelligent AI capabilities into its platform. We are seeking a Senior AI Engineer to help design, build, and scale robust, high-impact AI systems that improve operational efficiency, enhance decision-making, and support trust-critical enterprise workflows. This role focuses on solving complex, real-world probl

TypeScriptPythonRestAI
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📍 San Francisco, California, United States· Full-time
✓ High-confidence listingCompany trend -93.7%

$145.2K – $196.4K/yr

Quick readStrong listing-quality and freshness signals

Drata is building the trust layer between great companies - automating compliance, managing risk, and helping organizations prove trust continuously as they scale. We're Dratanauts: a global crew of 600+ professionals united by a culture that rewards integrity, ownership, and raising the bar, no matter where in the world we're working from. Why Join the Drata Team? At Drata, you're not maintaining legacy compliance software - you're building the agentic AI platform defining what trust looks like for the next generation of companies. Here's what makes the work itself worth showing up for: Problems without a playbook: You'll work at the edge of AI and security, building agentic governance, continuous compliance, and real-time trust verification to solve problems that don't have an established answer yet. You're writing it as you go. Real ownership, not just process: Our values center on owning outcomes and raising the bar, not checking boxes. You're expected to have opinions and back them. A seat at the table: Your perspective is unique and valued. Open debate and diverse viewpoints are built into how decisions actually get made here, at every level. Growth at rocketship speed: Drata is scaling fast, which means scope grows fast too. High performers get more ownership, visibility, and experience. A crew, not just coworkers: Dratanauts consistently describe a "come as you are" culture with sharp, curious people—the kind of team that makes hard problems genuinely fun to solve. See what they say here and follow us on LinkedIn for company news, employee stories, and career updates. Job Summary: Drata is seeking an Applied AI Engineer to drive the quality and effectiveness of our AI systems through rigorous experimentation, evaluation, and applied research. This is a research-focused role emphasizing experimentation and rigor over production engineering. You'll own the science behind how Drata's AI products retrieve, reason, and respond — and you'll work closely with AI an

PythonRestAIGo
D
📍 San Francisco, California, United States· Full-time
✓ High-confidence listingCompany trend -93.7%

$166.9K – $225.9K/yr

Quick readStrong listing-quality and freshness signals

Drata is building the trust layer between great companies - automating compliance, managing risk, and helping organizations prove trust continuously as they scale. We're Dratanauts: a global crew of 600+ professionals united by a culture that rewards integrity, ownership, and raising the bar, no matter where in the world we're working from. Why Join the Drata Team? At Drata, you're not maintaining legacy compliance software - you're building the agentic AI platform defining what trust looks like for the next generation of companies. Here's what makes the work itself worth showing up for: Problems without a playbook: You'll work at the edge of AI and security, building agentic governance, continuous compliance, and real-time trust verification to solve problems that don't have an established answer yet. You're writing it as you go. Real ownership, not just process: Our values center on owning outcomes and raising the bar, not checking boxes. You're expected to have opinions and back them. A seat at the table: Your perspective is unique and valued. Open debate and diverse viewpoints are built into how decisions actually get made here, at every level. Growth at rocketship speed: Drata is scaling fast, which means scope grows fast too. High performers get more ownership, visibility, and experience. A crew, not just coworkers: Dratanauts consistently describe a "come as you are" culture with sharp, curious people—the kind of team that makes hard problems genuinely fun to solve. See what they say here and follow us on LinkedIn for company news, employee stories, and career updates. Job Summary: Drata is seeking a Senior Applied AI Engineer to drive the quality and effectiveness of our AI systems through rigorous experimentation, evaluation, and applied research. This is a research-focused role emphasizing experimentation and rigor over production engineering. You'll own the science behind how Drata's AI products retrieve, reason, and respond — and you'll work closely with

PythonRestAIGo
D
📍 San Francisco, California, United States· Full-time
✓ High-confidence listingCompany trend -93.7%

$197.8K – $267.6K/yr

Quick readStrong listing-quality and freshness signals

Drata is building the trust layer between great companies - automating compliance, managing risk, and helping organizations prove trust continuously as they scale. We're Dratanauts: a global crew of 600+ professionals united by a culture that rewards integrity, ownership, and raising the bar, no matter where in the world we're working from. Why Join the Drata Team? At Drata, you're not maintaining legacy compliance software - you're building the agentic AI platform defining what trust looks like for the next generation of companies. Here's what makes the work itself worth showing up for: Problems without a playbook: You'll work at the edge of AI and security, building agentic governance, continuous compliance, and real-time trust verification to solve problems that don't have an established answer yet. You're writing it as you go. Real ownership, not just process: Our values center on owning outcomes and raising the bar, not checking boxes. You're expected to have opinions and back them. A seat at the table: Your perspective is unique and valued. Open debate and diverse viewpoints are built into how decisions actually get made here, at every level. Growth at rocketship speed: Drata is scaling fast, which means scope grows fast too. High performers get more ownership, visibility, and experience. A crew, not just coworkers: Dratanauts consistently describe a "come as you are" culture with sharp, curious people—the kind of team that makes hard problems genuinely fun to solve. See what they say here and follow us on LinkedIn for company news, employee stories, and career updates. Job Summary: We are seeking a hands-on engineering leader to head a new, small analytics engineering team at Drata. This team is responsible for the in-product analytics and reporting experience our customers rely on to understand their compliance posture, surface insights from their Drata environment, and turn data into action. This is a player-coach role. You will be writing code, designing s

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📍 Menlo Park, California, United States· Full-time
✓ Quality checkedCompany trend -92.9%

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Where Data Does More. Join the Snowflake team. Snowflake is seeking an entrepreneurial and visionary engineering leader to build and scale our new AI Solutions team. As the Director of Engineering for AI Enterprise , you will be at the forefront of the generative AI revolution, leading a world-class engineering organization that designs and implements cutting-edge solutions on the AI Data Cloud. This is a critical, high-impact leadership role where you will partner with the world's largest companies to solve their most complex challenges and unlock transformative business value using Snowflake's powerful Cortex AI Platform. IN THIS ROLE AT SNOWFLAKE, YOU WILL: Recruit, mentor, and scale a high-performing, global engineering organization. Foster a culture of innovation, ownership, and engineering excellence. Define the long-term technical vision and organizational structure for the AI Solutions team, ensuring alignment with Snowflake's product evolution and business goals. Lead the technical design and development of advanced AI and machine learning solutions using Snowflake Cortex and Snowflake ML. Own the end-to-end implementation of the AI Solutions product line, from initial concept to enterprise-grade production deployments. Act as the senior engineering authority in cu

Machine LearningAIGoRust
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📍 Tampa Florida United States, United States
✓ High-confidence listingCompany trend +800%
Quick readStrong listing-quality and freshness signals

We are seeking an experienced Senior Generative AI Developer to help drive the design, development, and integration of state-of-the-art Generative AI and agentic AI solutions across our enterprise Controls Technology platform. You will collaborate with cross-functional teams, contribute deep technical expertise in context engineering, retrieval systems, knowledge graphs, and multi-agent orchestration, and play a key role in delivering scalable, grounded AI solutions to enhance automation and operational efficiency. This role centers on architecting robust applications and agent systems on top of pre-trained and hosted foundation models — not on training or fine-tuning models. Key Responsibilities Collaborate with AI architects, leads, and stakeholders to design and implement generative and agentic AI solutions that address business challenges. Architect advanced context engineering strategies — context layering, chaining, compression, pruning/offloading, and memory management — to maximize reliability, provenance, and token efficiency in production. Design and implement advanced generative AI methods, including sophisticated prompt engineering and Retrieval-Augmented Generation (RAG) . Build and optimize RAG systems , including hybrid search, multi-vector retrieval, and re-ranking pipelines. Design and implement knowledge graphs and Graph RAG architectures to enable multi-hop reasoning, explainability, and traceable, grounded responses for high-value business domains. Architect agentic workflows and multi-agent systems using Google Agent Development Kit (ADK) and comparable frameworks (LangGraph, Microsoft Agent Framework, CrewAI), applying orchestration patterns such as supervisor/worker, hierarchical, and peer-to-peer. Design robust agent harnesses — governance, constraints, feedback loops, state/session management, and

PythonJavaSQLAWS
O
📍 Seattle, Washington, United States· Full-time
✓ High-confidence listingCompany trend -80.2%

$293K – $385K/yr

Quick readStrong listing-quality and freshness signals

About the Team Our team brings OpenAI’s most capable technology to the world through our developer platform: the OpenAI API. As the leading AI development platform, our API is used by millions of developers and the majority of enterprises around the world, and powers the majority of AI applications that you may use on a daily basis. The platform supports everything from simple model calls to stateful, multimodal, tool-using applications through the Responses API, Agents SDK, Realtime API, and more. Our SDKs turn that fast-moving platform into reliable, idiomatic developer experiences across languages. About the Role We are looking for a software engineer to help build the official SDKs that power the OpenAI API. Currently offered in Python, Node.js, Golang, Java, and Ruby – our SDKs are some of the most popular in the world. You will help shape the developer experience for all new API features, as well as all future versions of our APIs. We’re looking for engineers who are deeply immersed in AI-native development: people who actively build with Codex and other coding agents, have developed agentic applications or developer tools, and bring strong, experience-backed opinions about OpenAI’s APIs. You’ll pair that firsthand product intuition with meticulous SDK design to improve how developers build with our platform. Prior experience building SDKs is lovely, but not absolutely necessary. In this role, you will: Define and implement the SDK experience for all new API features, as well as all future versions of our API. Build and experiment with agentic applications, developer tools, and coding-agent workflows using Codex and OpenAI’s APIs, translating firsthand experience into better SDK abstractions, API ergonomics, and developer experiences. Build and maintain our systems to make SDK maintenance and generation streamlined and automated. Contribute to our SDK strategy and roadmap, including which languages to support and what features to support. Collaborate closely w

PythonJavaNode.jsAWS
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📍 San Francisco Bay Area, California, United States· Full-time
✓ High-confidence listingCompany trend -100%
Quick readStrong listing-quality and freshness signals

About Ema Ema is building the world’s leading Agentic AI platform to transform enterprise productivity. We enable organizations to delegate repetitive tasks to Ema, the Universal AI Employee, delivering 10x gains in workforce efficiency, across functions. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production — we ship real systems that run real business processes at scale. The residency You own one hard problem end to end. You write the proposal, build the system, design the evaluation, ship behind a gate, and finish with a write-up of what turned out to be true, including the parts that didn't work. You'll sit in the production codebase with a senior mentor and real production data. Recent residents have shipped self-improving harnesses, inference-cost work, agent memory, and eval infrastructure. Your project gets scoped with you, not handed to you. The problem space The loop we care about: production traces become data, data becomes training and evaluation, and better agents produce better traces. Projects live somewhere on that loop. Harness and inference-time work. Context engineering, tool and skill design, orchestration, and deciding where extra inference compute actually pays. Self-improvement loops run behind hard fences. Post-training for agents. SFT on curated trajectories, preference optimization, RL on real agent tasks. Reward design where outcomes are verifiable, process vs. outcome supervision, distilling frontier behavior into cheaper models. Environments and rewards. Turning enterprise workflows into training and eval environments: fi

PythonAIGo
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📍 San Francisco, California, United States· Full-time
✓ Quality checkedCompany trend -80.2%

About the Team The Codex Web Layer team provides the web-based systems and user experiences for Codex across the entire stack, from the Electron-like application framework that powers the application, to the user-facing in-app browser. About the Role In this role, you will be responsible for designing and implementing infrastructure and features end-to-end for the Codex desktop client application. You will help define what it means to be a hybrid agentic/interactive web browser. The team embodies “full stack” development from the lowest-level OS integration to the highest-level interaction design. This role is based in San Francisco. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role you will: Partner closely with product and design to conceive, design, and build features for Codex web browsing features on macOS and Windows. This role will focus mostly on the backend C++ layer and Chromium, but many features cross the full stack including some TypeScript. Partner with the wider Codex team to deliver a high-performance, stable, and secure application platform for client development. This includes API design and implementation (mostly in C++) and the infrastructure that supports deploying it (in Python, TypeScript, and agentic skills). Work with a small, experienced team of engineers on this critical and rapidly growing product. You might thrive in this role if you: Have significant experience building technically complex features end-to-end. Are a strong C++ developer, especially with experience in browser environments like Chromium and Electron. Since this role is more backend focused, general knowledge of web development and TypeScript is helpful but not required. Thrive in a fast-paced, ambiguous environment. Communicate clearly and concisely across many different roles in the organization. Are self-directed, identifying important work and executing it end-to-end. About OpenAI OpenAI is an AI

TypeScriptPythonAWSRest
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📍 Bellevue, Washington, United States· Full-time
✓ Quality checkedCompany trend -92.9%

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We are hiring a Staff Research Scientist, Physical AI for our AI Research team . You will build the next-generation training and learning platform for physical AI: models that perceive, reason about, and act within structured environments . This is a greenfield (0 to 1) effort at the intersection of representation learning, world models, and policy optimization. You will help define its technical direction from day one. AS A STAFF RESEARCH SCIENTIST YOU WILL: Design and build scalable training infrastructure for representation models (e.g., contrastive and self-supervised approaches like CLIP/SigLIP, DINO/MAE, and joint-embedding predictive architectures) Develop latent world models that learn environment dynamics through imagined rollouts, enabling model-based reasoning and planning (Dreamer-style, I-JEPA/V-JEPA families) Architect and implement action/policy model pipelines, including vision-language-action models and diffusion-based policy learning Build generative simulator frameworks that produce controllable, physically plausible future states (video world models in the spirit of Cosmos/Genie/Sora) Develop multimodal generative model capabilities that fuse visual, language, and structured inputs for downstream reasoning and decision-making Lead cross-team technical de

Machine LearningAIGoRust
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📍 San Francisco, California, United States· Full-time· Remote
✓ High-confidence listingCompany trend +8.1%
Quick readStrong listing-quality and freshness signals

🚀 About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI. Founded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI. 📐 About the role AI research at WRITER isn't just about publishing papers — it's about building the scientific foundation that powers some of the most ambitious enterprise AI deployments in the world. As an AI research scientist, you'll be at the center of that work. You'll drive a high-impact research agenda focused on large language models, agentic reasoning, and the system-level capabilities that make AI genuinely useful at enterprise scale. This is a rare opportunity to do research that matters twice over — advancing the field and shipping directly into products used by hundreds of thousands of people every day. We're at an inflection point. Enterprises are moving from experimenting with AI to deeply embedding it across their operations, and WRITER's models are the engine making that possible. The work you do here — on post-training, planning, multi-step reasoning, and agentic workflows — will directly shape how the next generation of enterprise AI behaves, performs, and scales. You

PythonMachine LearningAI
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📍 San Francisco, California, United States· Full-time
✓ Quality checkedCompany trend +8.1%

🚀 About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI. Founded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI. 📐 About the role AI research at WRITER isn't just about publishing papers — it's about building the scientific foundation that powers some of the most ambitious enterprise AI deployments in the world. As an AI research scientist, you'll be at the center of that work. You'll drive a high-impact research agenda focused on large language models, agentic reasoning, and the system-level capabilities that make AI genuinely useful at enterprise scale. This is a rare opportunity to do research that matters twice over — advancing the field and shipping directly into products used by hundreds of thousands of people every day. We're at an inflection point. Enterprises are moving from experimenting with AI to deeply embedding it across their operations, and WRITER's models are the engine making that possible. The work you do here — on post-training, planning, multi-step reasoning, and agentic workflows — will directly shape how the next generation of enterprise AI behaves, performs, and scales. You

PythonRestMachine LearningAI
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📍 San Mateo, CA, United States· Full-time
✓ High-confidence listingCompany trend -100%

From $399.4K/yr

Quick readStrong listing-quality and freshness signals

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. About the role: Roblox Studio is the creation engine behind millions of immersive 3D games built by creators around the world. We are entering a major platform transition, evolving Studio into an AI-Native IDE where intelligent systems plan, act, validate, and iterate alongside creators to amplify their output. We are seeking a Technical Director, Applied AI to own the technical direction of the agentic AI systems embedded deeply into Roblox Studio. This is a hands-on individual-contributor role operating at the intersection of platform engineering, AI systems, and developer experience, where you will set the technical direction, design the architecture, and write the code. You will: Design and build the agentic AI systems at the core of the AI-Native IDE (planning, execution, validation, evaluation) so they are production-grade and reliable. Decide how Studio uses coding models, agents, retrieval, tool calling, and context management across the Assistant and the broader creator workflow. Own the quality bar and evaluation strategy , standing up quantitative and qualitative eval pipelines, including human-in-the-loop, so we ship with confidence. Optimize these systems for latency, throughpu

AWSGitAIGo
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📍 New York City, New York, United States· Full-time· Remote
✓ High-confidence listingCompany trend -85.9%
Quick readStrong listing-quality and freshness signals

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. As a Support Engineer you are at the forefront of helping those developers create. In a given day you’ll help folks with all sorts of things ranging from general Replit usage questions, identifying and debugging issues on the platform and helping to build and maintain the tools we use. We use tools like Zendesk, Linear, Slack, and Replit itself to get the job done. We also value solving the problems we can ourselves. We have a number of tools we build and maintain ourselves. You will work on a small, global team of support specialists and engineers united by Replit's mission to make the next billion software creators. Together, you'll ensure developers worldwide have the support they need to bring their ideas to life. In this role you will: Work directly with Replit customers via support tickets to solve technical product issues, bugs, and provide technical guidance while meeting daily ticket volume and resolution time targets. Collaborate with the rest of the Support team in telling the story of our users to the rest of Replit. Directly contribute to and maintain the Support team's Knowledge Base. Support customer-facing communications for outages and incidents and swiftly report ongoing bugs for Eng to triage and fix. Required Skills and Experience: Prior experience in software development or relevant technical support experience Proven ability to work efficiently in fast-paced, high-volume support environments with strict productivity metrics. Strong time management and ticket triage skills with comfort in performance tracking and regular reporting. Excellent communication skills with initiative to ask questions when encountered with the unknown. Experience with support tools and ticketing systems (e.g. Zendesk) Nic

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