Ai Support Engineer in United States

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. This position requires a hybrid work schedule with regular in-person attendance at our Menlo Park office. WHO WE ARE At Snowflake, we are powering the era of the agentic enterprise. Snowflake delivers the AI Data Cloud — a global network where thousands of organizations mobilize data with near-unlimited scale, concurrency, and performance. Inside the AI Data Cloud, organizations unite their siloed data, easily discover and securely share governed data, and execute diverse analytic workloads. Wherever data or users live, Snowflake delivers a single and seamless experience across multiple public clouds. Snowflake’s platform is the engine that powers and provides access to the AI Data Cloud, creating a platform for Data Engineering, Analytics, AI and Apps and Collaboration. Join Snowflake customers, partners, and data providers already taking their businesses to new frontiers in the AI Data Cloud. snowflake.com . WHO YOU ARE We’re growing fast and looking for a Principal Creative—a world-class conceptual thinker capable of generating big, moment-making ideas. In this role, you will drive the overarching creative strategy, copy development, scripts, and voice for the Snowflake brand. You will work alongside our talented brand content writers who establish our deep-dive storytel

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. LEAD. STRATEGIZE. TRANSFORM. JOIN US AS A PROFESSIONAL SERVICES PRACTICE MANAGER! Are you ready to own your impact at the forefront of the data revolution ? As a Services Practice Manager , you’ll be a key driver in transforming businesses through cutting-edge cloud data solutions . You’ll collaborate with top-tier clients, strategize with elite sales teams, and lead groundbreaking professional service engagements —all while working with the best minds in the industry! This role is completely remote and can be based anywhere in the Eastern Timezone. WHY THIS ROLE? Be a Market Leader: Own and execute a strategic vision for Professional Services. Drive Meaningful Change: Work with clients to unlock the power of data and fuel digital transformations. Lead from the Front: Manage high-impact projects, ensure seamless delivery, and drive revenue growth. Collaborate with the Best: Work cross-functionally with top industry experts to shape the future of cloud data solutions. Crush Your Goals: Meet and exceed bookings, utilization, and consumption targets while delivering exceptional customer experiences . WHAT YOU’LL DO: Spearhead services sales execution and project delivery success for key accounts. Engage C-level executives to create and execute services roadmaps that drive real

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Observe by Snowflake is an AI-powered observability platform built on the Snowflake AI Data Cloud and engineered for scale. We ingest and store logs, metrics, traces, and events on an open, scalable data lakehouse, using open formats like Apache Iceberg, at dramatically lower cost. A dynamic Context Graph and chat-based AI SRE provide rich context and automated workflows so teams can move from detection to root cause and resolution 10x faster. Leading engineering teams at companies like Capital One, Topgolf, and Dialpad rely on Observe to troubleshoot hundreds of terabytes of telemetry daily while maintaining reliability at enterprise scale. As part of Snowflake, Observe combines startup-style ownership and velocity with the global reach, operational excellence, and ecosystem of one of the world’s leading data platforms. About the Role As a Senior Product Manager at Observe by Snowflake you will lead a cross-functional team to define and execute the product roadmap across core product areas -- Logs, Metrics, Traces, Data Management, AI and more. You will set strategy grounded in deep customer empathy, drive prioritization across competing enterprise demands, and shape a product processing thousands of TB/day of telemetry. This is a high visibility role where you will intera

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. The success and effectiveness of our engineering teams is the most critical factor in helping customers succeed with Snowflake. As a Staff Product Manager for Developer Experience, you will lead the mission to build an industry-leading, AI-forward developer experience for the engineers at Snowflake. This is a high-impact, high-ownership role where you will act as the single-threaded owner (DRI) for our internal developer platform and product validation strategy. Your primary focus will be redefining how the Snowflake product is developed and tested - shaping an AI-forward and opinionated developer experience and a modern, intelligent test pyramid that balances speed, reliability, and coverage. You will ensure our internal tools enable engineers to move with maximum velocity while maintaining the world-class quality our customers expect. AS A STAFF PRODUCT MANAGER, YOU WILL : Drive AI-Native Validation: Lead the transformation of our testing suites by integrating AI to generate test cases, identify regression risks, and optimize test selection, significantly accelerating the time-to-impact. Redefine Developer Workflow: Build an AI-forward developer experience that removes friction from the "inner loop" of development, ensuring engineers can validate and iterate on their idea

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake Horizon Catalog is the context and governance layer of the Snowflake AI Data Cloud. AI is fundamentally transforming how enterprises monitor and trust their data: instead of manually configuring thresholds and triaging failures, AI-powered anomaly detection fires on freshness and volume deviations automatically, agentic root cause analysis traces quality failures back to their upstream source in minutes, and intelligent lineage surfaces the blast radius of any schema change before it reaches a dashboard. Snowflake's native Data Observability capabilities — Data Metric Functions, graphical column-level lineage, anomaly detection, and AI-powered root cause analysis — are the foundation of this next-generation trust layer. We are seeking a Senior Product Manager to own the Data Observability product area, spanning Data Quality, End-to-end Lineage, and Root Cause Analysis. You will define the strategy for how Snowflake competes and wins against best-in-class observability platforms, drive the AI-first transformation of how enterprises detect and resolve data quality failures, and lead a high-performing cross-functional team to deliver capabilities that make enterprise data pipelines self-healing and self-explaining at scale. AS A SENIOR PRODUCT MANAGER – DATA OBSERVAB

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. At the center of the data cloud is the Snowflake Database Engineering team. We are responsible for building the core query engine used to process the massive amounts of diverse data managed by our customers. A core part of the Database Engineering group is the Query Language team which is responsible for designing, developing, and maintaining core SQL features, including advanced analytics, scripting, and the developer experience. We are seeking a Senior Engineering Manager to own and drive the effort to build core database capabilities to serve agentic workloads. You'll set the technical direction, build and grow the team behind it, and shape how the core engine and the SQL language evolve to serve this new class of workload. It's a rare chance to lead a foundational bet at the exact moment the industry is racing to solve it, with the scale, customer base, and platform to make your work matter to millions of queries a day. If you want your fingerprints on how the world's data platforms adapt to the age of AI agents, this is one of the best seats in the industry. AS A SENIOR ENGINEERING MANAGER AT SNOWFLAKE, YOU WILL BE EXPECTED TO: Drive the evolution of core database and SQL capabilities to serve emerging AI and agentic workloads alongside traditional analytics Lead and g

Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers. The Social Media Analyst helps with developing, implementing, and optimizing content across social and digital channels. This role will monitor and measure the performance of social media campaigns, track key metrics, and provide actionable recommendations to improve our overall social media presence. This role focuses on organic social engagement with a range of responsibilities aimed at building brand awareness, fostering social engagement, and driving organic growth through our social media channels.

Altana is the network for trusted trade. Our AI-powered product network empowers governments and businesses to build a more resilient and secure global economy while keeping trade flowing. The Opportunity at Altana As a Global Public Sector Implementation Delivery Manager (IDM), you are the single-threaded technical owner of delivery for one of Altana’s most important public sector accounts or organizations. You blend enterprise architecture, hands-on deployment, and product design and development with the relationship skills to be the trusted technical voice in the room for the mission owners you serve. You lead a small, account-aligned implementation pod and are accountable for turning a closed-won account into mission outcomes: architecting the deployment, delivering it in secured and regulated environments, keeping it healthy, and finding the next place Altana can create value. You do this hip-to-hip with commercial — partnering with the Technical Account Managers (TAMs) and Program Managers who run the account — using delivery credibility to enable organic growth and inside sales without carrying the commercial number yourself. This role reports to a GPS Implementation sub-vertical lead (Trade, Resilience, or Policy) within the Implementation function, and is deployed against a named strategic account. For example, an IDM aligned to U.S. Customs and Border Protection (CBP) would report to the Trade sub-vertical lead. Your Responsibilities Own delivery outcomes for a named strategic account or account groups. Serve as the single-threaded technical owner for implementation and platform delivery to a key public sector account or organization, from post-award through sustainment. Deliver on-time against contractual commitments and hold the technical quality bar. Set and steward the account architecture. Translate mission outcomes into a coherent enterprise/solution architecture across SaaS and regulated PaaS environments. Own the deployment, integration, and data-m

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE We're looking for a senior social media manager to own how Baseten shows up on social. Our audience is ML engineers, infrastructure teams, and technical founders, and most of them meet us first on X or LinkedIn, around a model launch, a benchmark, an open source release, or a customer result. This role decides what that first impression is. This is a senior individual contributor role. You set the strategy and you write the posts. Day to day you'll work with product marketing, comms, design, our engineers, and our founders. This role relies on technical credibility. You don't need an engineering background, but you do need to understand what we're claiming and why it matters. We post about latency, throughput, and GPU cost, and we hold ourselves to getting those details right. RESPONSIBILITIES This role is the face of the Baseten brand on our social channels and builds our direct line of communication with the community across X, LinkedIn, YouTube, and the communities where our audience already spends time. Track the conversation across AI and open source, and move quickly when we have something useful to add. Set the social strategy: what we post where, how each account grows, and how we measure it, with a clear point of view on which channels deserve investment and which don't. Translate technical work into posts worth sharing: model launches, benchmark results, open source projects, engineering deep dives, an

🚀 About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI. Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI. 📐 About the role At WRITER, our mission to expand human capacity with superintelligence relies on a foundational truth: our platform must be available, performant, and reliable, 24/7. As an Infrastructure engineer, you'll be at the heart of making this a reality, impacting every enterprise customer who trusts us with their AI-powered workflows. This isn't just about keeping the lights on; it's about pushing the boundaries of what's possible, proactively identifying and solving complex systemic challenges, and laying the groundwork for our rapid growth and the evolving demands of enterprise generative AI. You'll build resilient systems, automate across the stack, and champion reliability best practices, directly enabling our ambitious product roadmap and ensuring our customers always have access to the powerful tools they need. This is a hybrid position, based out of our New York City, San Francisco, Seattle, or London hubs. You'll report to our director of engineering. We are o

🚀 About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI. Founded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI. 📐 About the role At WRITER, we're not just building the future of enterprise AI; we're actively orchestrating it. The director, solutions architecture plays a pivotal role in this journey, leading a team of exceptional solutions architects who empower our enterprise customers to unlock the full potential of our cutting-edge generative AI platform. You’ll be at the forefront of driving AI transformation, moving beyond theoretical discussions to hands-on deployment and measurable impact. This is your chance to lead, mentor, and inspire a team dedicated to solving complex business challenges with innovative AI solutions, directly influencing customer success and WRITER's rapid growth. This is a full-time, hybrid role based out of our San Francisco hub. You will report directly to the VP of solutions architecture. 🦸🏻‍♀️ What you'll do Lead and empower a team of highly skilled solutions architects, fostering their technical growth and career development across complex enterprise AI engagem

🚀 About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI. Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI. 📐 About the role We’re seeking a highly skilled fullstack software engineer to join our engineering team building advanced AI-driven agent systems that execute autonomous workflows, orchestrate multi-step tasks, and extend human capacity across enterprise applications. In this role, you’ll play a key part in designing, building, and scaling next-generation AI agents that integrate with enterprise data and services to solve real-world problems. You will collaborate with cross-functional teams to turn complex agent concepts into production-ready systems. We are open to hiring for this role at multiple levels, with compensation ranges scaled to match your experience, expertise, and the scope of the role. 🦸🏻‍♀️ What you'll do Design, implement, and maintain scalable, secure agent-driven services and systems that autonomously accomplish tasks using modern AI frameworks. Develop and enhance robust infrastructure and high-throughput APIs, focusing on core agent capabilities such as

🚀 About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI. Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI. 📐 About the role We're looking for an exceptional software engineer to join our rapidly evolving team at WRITER. In this pivotal role, you'll be at the forefront of expanding human capacity by building the next generation of AI-powered solutions that transform how leading enterprises operate. You'll dive deep into developing a state-of-the-art platform that leverages cutting-edge generative AI technologies, from large language models to sophisticated agentic workflows, delivering seamless, scalable, and secure applications that redefine enterprise productivity. This is an unparalleled opportunity to make a tangible impact, shaping the future of AI and contributing to a product that’s changing how the world works. This role is hybrid, based out of our San Francisco, New York City, or Seattle hubs. You'll report to our senior director, engineering. We are open to hiring for this role at multiple levels, with compensation ranges scaled to match your experience, expertise, and the

Healthcare is complex. We’re here to change that. RVO Health is a health technology company on a mission to make health easier to navigate, more accessible, and more affordable for everyone. Here, you'll help over 40 million people every month, with a team that genuinely cares about the work and each other. AT A GLANCE The Senior Software Engineer is a crucial role within our organization, requiring work in various capacities and adaptation to different work arrangements based on the needs set by the business. The successful candidate will be responsible for fulfilling their job duties in the following work situations: Where You'll Be Location: Denver, CO | Hybrid We believe great collaboration happens when we're together, solving problems, learning from each other, and connecting as a team. That's why we’re in our offices Tuesday through Thursday each week. You are welcome to work remotely Mondays and Fridays if you wish. Address: 1801 California St. Denver, CO 80202 What You’ll Do Lead the end-to-end design, development, and implementation of sophisticated software applications and systems aligned with business goals. Collaborate closely with stakeholders including product managers, designers, and other engineers to gather requirements and translate them into robust technical designs and solutions. Write high-quality, efficient, maintainable, and scalable code adhering to best practices and company standards. Debug, analyze, and resolve complex software defects and performance bottlenecks to ensure optimal system reliability and user experience. Conduct comprehensive testing and validation including unit, integration, and performance testing to guarantee software quality. Mentor and provide technical guidance to junior and mid-level engineers, fostering professional growth and knowledge sharing. Perform thorough code reviews to maintain high code quality, enforce coding standards, and promote best p

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. REQUIREMENTS: Product Positioning & Technical Narrative Own the positioning and messaging for Baseten’s dedicated inference and platform capabilities, including autoscaling, routing, failover, release safety, observability, and cost/performance capabilities. Translate infrastructure-heavy product work into buyer narratives for ML engineering, platform engineering, security, compliance, procurement, and executive audiences. Partner with Product and Engineering to understand the technical architecture, customer value, roadmap tradeoffs, and proof points behind each capability. Define when a capability should be positioned as a platform differentiator, a dedicated inference requirement, a reliability story, a compliance story, or sales enablement. Build messaging that is technically credible without being overly implementation-focused or generic. Launch Strategy & GTM Execution Build and execute launch plans for major dedicated inference and serving platform capabilities, from early internal enablement through external announcement. Decide what deserves a full launch versus what should ship through docs, sales enablement, customer-specific materials, or targeted enterprise outreach. Create launch assets including messaging briefs, landing pages, blog posts, sales decks, one-pagers, FAQs, demo storylines, competitive talk tracks, and customer-facing proof points. Sequence launches and supporting assets based on custo