Ai Support Engineer in United States

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As Legal Counsel, Commercial, you’ll help GitLab move faster by making commercial contracting clear, consistent, and scalable. Reporting to the Director, Legal, Commercial, you’ll partner with internal stakeholders and external counterparties to negotiate and review complex agreements, assess legal risk, and translate regional legal requirements into practical templates, policies, and processes. You’ll be a trusted advisor to teams across GitLab, helping them reach business goals while protecting GitLab’s interests, and you’ll contribute to the growth of the commercial legal function through mentorship, p

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As the Manager, Solutions Architects for our Enterprise team, you'll lead a distributed group of intermediate and senior Solutions Architects serving Enterprise customers in the East sales territory. You'll guide your team to act as trusted advisors to GitLab prospects and customers, helping them validate GitLab's Enterprise Edition as the right technical and business solution and supporting successful adoption of the GitLab platform across the entire software development lifecycle. You'll hire, coach, and retain a high-performing team, set clear expectations, and be accountable for how your team runs com

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of the role As Senior Director, Associate General Counsel, you'll own the vision, strategy, and execution of GitLab's corporate and compliance legal function at a senior leadership level, reporting to the Chief Legal Officer. You'll be a key member of the Legal leadership team and a trusted executive partner to the CFO, People organization, and broader E-Group on corporate governance, securities, equity, compliance, ethics, and M&A matters. You'll set the tone for how corporate legal operates as a strategic business enabler, accountable for the programs, judgment, and infrastructure that let GitLab operate as a sc

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As Area Vice President, you'll lead GitLab's Financial Services sales organization and shape how we win new customers, expand existing relationships, and deliver predictable growth. You'll build and develop a team of Regional Sales Directors who lead Enterprise and Commercial Account Executives, helping financial services customers improve how they build, secure, and deliver software with GitLab's DevSecOps platform. Reporting to the Vice President of Sales, AMER, you'll set the strategy for the area while staying close to customers, leaders, and day-to-day execution. This is an opportunity to build a hig

Location Details: At GoDaddy the future of work looks different for each team. Some teams work in the office full-time, others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely. This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings. This position is not eligible to be performed in Alaska, Mississippi, North Dakota, or the Virgin Islands. GoDaddy is not currently considering candidates for this role in California, Seattle, or NYC. Join Our Team... We're looking for a Principal AI/ML Scientist to help define and build the next generation of AI-powered experiences across GoDaddy. This role combines deep technical expertise, architectural leadership, and hands-on execution to shape our Generative AI, Agentic AI, recommendations, and personalization capabilities at global scale. You'll partner closely with Product, Engineering, Data, Design, and business leaders to solve complex customer problems and create intelligent experiences that help entrepreneurs start, grow, and thrive. If you're passionate about building production AI systems, influencing technical strategy, and turning emerging AI technologies into real customer value, we'd love to talk with you. What you'll get to do... Architect and scale Generative AI, Agentic AI, personalization, and recommendation systems that serve millions of customers globally. Design and implement end-to-end AI/ML platforms including data pipelines, model training, evaluation, deployment, monitoring,

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the LATAM Sales Team Mixpanel's LATAM Sales team owns the region end to end — sourcing net-new enterprise logos and expanding existing accounts across Latin America. As a standalone team rather than part of a broader vertical motion, LATAM Sales builds its own playbooks, buyer relationships, and market fluency specific to the region. About the Role The right candidate for this role runs a full sales cycle from first conversation to close, builds real fluency in the LATAM market and its buyers, and turns what they learn in the field into playbooks the rest of the team can use. Reporting to the Senior Manager of LATAM Sales, they own a territory end-to-end: sourcing net-new pipeline, expanding existing accounts, and applying a consistent qualification approach to every deal. They partner closely with Sales Engineering on technical discovery and with Marketing on messaging that reflects what's actually happening in the field. This is a role for someone who understands the LATAM region and its buyers, works well without a finished playbook, and helps build one as they go. Responsibilities Source, qualify, and close net-new enterprise business across LATAM, including new business units and subsidiaries inside existing accounts<

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity If you seek to bring new, disruptive ideas to the enterprise software market, it’s now time for your next big challenge! We are looking for a Public Sector Account Executive to join our extraordinary Sales team and help us expand across the Federal market. Right now, Public Sector organizations across every size and vertical are focused on improving uptime & performance to ensure high mission success, gaining greater scale & efficiency through projects like cloud adoption/migration, and accelerating time to market through speed and agility by embracing DevOps practices. With the massive market opportunity in front of us, there is not a more exciting time to join our team. What you’ll do You will have a track record of successfully managing and retaining existing Federal accounts through consultative engagements with your solutions team as well as expanding consumption of SaaS and developing a high quality pipeline of business to establish new logo acquisitions. You will navigate complex U.S. Federal organizations and sell to multiple decision-makers. Develop and manage Territory and Account Plans to expand existing accounts and win new logos to meet sales targets. Provide accurate forecasts in Salesforce and during sales meetings utilizing the MEDDPIC framework. Work with your New Relic sales team to identify sales plays, deliver product demonstrations, and participate in industry events to drive pipeline growth Engage senior government exe

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity We are seeking a highly analytical and strategic Director of Product Management to own product pricing, metering, and monetization at New Relic. This leader will ensure our pricing architecture is highly competitive, financially sound, and seamlessly aligns with customer value across our entire portfolio. What you'll do Pricing &amp; Monetization Strategy: Design and battle-test list prices, discount curves, and price multiples for all existing and emerging technologies, with a specific focus on advanced AI capabilities and Compute Capacity Units (CCU). Financial Modeling &amp; Analytics: Build comprehensive financial models encompassing COGS, revenue projections, and gross margin impact to ensure all pricing and packaging decisions drive sustainable business growth. Strategic Migration: Develop and execute the transition frameworks (the "carrots and sticks") required to effectively and smoothly migrate existing customers from legacy pricing. Meter Optimization: Own the ongoing effectiveness of the CCU meter, ensuring it remains compelling in the observability market and drives b

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! We are a dynamic, rapidly growing SaaS company revolutionizing the Observability market. We are seeking a highly motivated, intellectually curious Senior Tax Accountant to join our Finance and Accounting team. This is not a "maintenance" role. As an early, pivotal hire for our tax function, you won’t just execute processes—you will help design and build the blueprint for our tax team from the ground up. If you love solving complex puzzles, rolling up your sleeves to build new workflows, and want a seat at the table as we scale, this role is for you. What You’ll Do The Senior Tax Accountant will be a foundational pillar of the company's tax function. You will balance technical execution (compliance, ASC 740, audits) with entrepreneurial project management. Co-Build the Function: Partner with finance leadership to establish, automate, and scale our internal tax processes and strategies as the company expands globally. Project Management: Act as the primary project manager for external tax advisors, ensuring deliverables (like federal, state, and international tax returns) are accurate and on schedule. Tax Close & Provisions: Own the quarter-end and annual tax provision process (ASC 740), prepare tax journal entries, and perform flux analyses with a keen eye for detail. Audit & Notice Ownership: Project-manage responses to tax audits and notices, proactively gathering documentation and resolving inquiries efficiently. Curiosity-Driven Special Projects: Lead research and e

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity Are you a driven, resilient sales professional looking to elevate your career in a high-growth SaaS environment? At New Relic, our Business Development Representative (BDRs) play a critical role in building pipeline and driving revenue by engaging prospects and introducing them to the value of our platform. If you have the grit, determination, and a proven track record in sales, we want to hear from you. Why Join New Relic? New Relic is the leader in observability and application performance monitoring. Our BDR team is at the forefront of our go-to-market strategy, partnering closely with Account Executives (AEs) to deliver impactful business outcomes for our customers. You’ll join a collaborative, high-energy team with personalized coaching, world-class tools, and significant opportunities for career growth. What you'll do Generate new business opportunities through outbound cold calling, personalized email outreach, and social selling. Pre-qualify inbound and outbound leads by understanding customer pain points and aligning them with New Relic’s solutions. Collaborate with AEs to research target accounts, identify key personas, and create tailored outreach strategies. Manage and grow a pipeline of prospects while maintaining consistent communication to nurture early-stage opportunities. Exceed daily, weekly, monthly metrics, including qualified meetings and pipeline contribution, while delivering a stellar customer experience. This role requires 1+ years of

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity New Relic is seeking a Director for the Americas Marketing team. This role reports to the VP Global Field Marketing. As leader of Field Marketing for Americas, you will play a pivotal role in shaping and executing our regional marketing strategy. Your leadership will drive the expansion of New Relic’s presence in the dynamic and rapidly evolving Americas observability software market. We are seeking an individual with a proven track record in driving pipeline and demand generation across both owned field events and third party conferences, executive engagement programs, partner marketing, customer marketing and account-based marketing. You’ll have a passion for technology, and a commitment to exceeding goals, surpassing industry standards and running a best-in-class regional marketing organisation. You have rich experience in managing field marketing teams, in B2B enterprise Software as a Service (SaaS) and account based marketing (ABM) and solution led selling, as well as a good understanding of Salesforce CRM and Marketo Marketing Automation platforms. What you'll do Be the centre of excellence for a team of geographically dispersed field marketing managers to ensure the team receives the professional development, skill based training, and enablement of the GTM plan to be a best-in-class organization. Gain a comprehensive understanding of New Relic's product, market position, personas, competition, and market trends for adapting and optimizing the amer

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your Opportunity Are you looking for a high-impact finance role that offers true flexibility? We are seeking a Lead Revenue Accountant to join our team in a fully remote capacity . In this pivotal role, you won’t just be managing spreadsheets; you will be a key partner to our Revenue Accounting Senior Manager, helping to shape and build our revenue processes from the ground up. This is your chance to apply your technical mastery in a fast-paced, modern environment where your contributions directly influence our financial reporting and growth. If you thrive on autonomy and want to skip the commute to focus on meaningful work, this is the role for you. What You'll Do: Lead the Process: Take full ownership of the revenue-related month-end close, ensuring our financial reporting is accurate, timely, and transparent. Technical Consultation: Review customer contracts and non-standard terms to determine the correct revenue treatment, providing clear and concise accounting documentation. Financial Integrity: Prepare and reconcile essential revenue schedules, including deferred revenue and contract assets/liabilities, maintaining a high standard of precision. Process Innovation: Drive continuous improvement by streamlining our Order-to-Cash processes and supporting vital SOX audit controls. Strategic Collaboration: Act as a subject matter expert on special projects and ad-hoc requests, providing the revenue accounting insights needed for senior management to make informed decisio

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity The Technical Success Manager (TSM) will be responsible for the technical relationship with our largest enterprise customers, acting as their technical champion with accountability to drive customer adoption and value realization with our platform. You will be explicitly driving consumption through the usage of our platform. This role involves close collaboration with Account Executives to articulate and demonstrate the technical benefits of New Relic’s solutions, ensuring customers understand the value and efficiency our platform brings to their operations. As a TSM, you will lead the customer journey, taking the customer from onboarding adoption to value realization and beyond, ensuring a high level of customer satisfaction. What you'll do Work alongside customers during the onboarding process, understanding their needs and guiding them through onboarding best practices; monitor adoption and address any hurdles to ensure prompt achievement of committed usage levels; plan and proactively drive consumption and usage across customer accounts. Lead personalized training sessi

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your Opportunity: If you seek to bring new, disruptive ideas to the enterprise software market, it is time for your next big challenge. We are looking for a Account Executive to join our extraordinary North America Sales team. This is a chance to work with a "challenger brand" mentality—offering you the chance to do things you might not have been allowed to do before. You will be crucial in steering where we are headed. This is a remote opportunity, meaning you can forget the daily traffic jams and commute from your bedroom to your home office in moments. However, you won't be isolated; you will be out in the field making things happen across the Northeast region. What You'll Do: Build Relationships Face-to-Face: You will have frequent face-to-face meetings with clients, perfect for someone who thrives in social settings. You will focus on customers within the East region, building genuine connections rather than just sending emails. Enjoy Autonomy and Trust: You will have the freedom to follow your instincts and make your own decisions. We trust you to manage your own schedule, balancing your home office time with necessary travel. Engage at the Highest Levels: You will navigate complex organisations and present to multiple decision-makers, including the "C-Suite," ensuring our value proposition is heard by those who matter most. Drive Market Impact: You will help companies across every size and vertical improve their customer experience and accelerate their time to market. T

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! If you seek to bring new, disruptive ideas to the enterprise software market, it is time for your next big challenge. We are looking for an Account Executive to join our extraordinary Enterprise Sales team focusing on LATAM Accounts. This is a chance to work with a "challenger brand" mentality—offering you the opportunity to do things you might not have been allowed to do before. You will be crucial in steering where we are headed. This is a remote role, meaning you can forget the daily traffic jams and commute from your bedroom to your home office in moments. However, you won't be isolated; you will be out in the field making things happen. What You'll Do: Build Relationships Face-to-Face: Hold frequent face-to-face meetings with clients—perfect for someone who thrives in social settings. You will focus on building genuine connections rather than just sending emails. Enjoy Autonomy and Trust: Have the freedom to follow your instincts and make your own decisions. We trust you to manage your schedule, balancing your home office time with client visits. Engage at the Highest Levels: Navigate complex organizations and present to multiple decision-makers, including the C-Suite, ensuring our value proposition is heard by key stakeholders. Drive Market Impact: Help companies across every size and vertical improve their customer experience and accelerate their time to market. This Role Requires: Language Proficiency: Fluency in Spanish is required to effectively communicate and