Ai Support Engineer in United States

Sr. Engineer - Testing & Quality Assurance S Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory , our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI , our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn , YouTube , X , and Facebook . Job Description • Develop and execute test cases to identify software defects; • Collaborate w

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Senior Backend Engineer on the User Communities team, you’ll own the backend systems that power social engagement features (Announcements, Forums, Polls, Roles & Permissions systems) for millions of players and creators on Roblox. Your day-to-day will focus on building and scaling the infrastructure that makes both in-experience and on-platform communication and player engagement fast, safe, and reliable. That means driving architectural decisions, reasoning through trade-offs, influencing stakeholders, championing user-first safety standards, and defining developer-facing APIs so creators can build richer experiences. You'll work closely with frontend and backend engineers, product, design, and data scientists across teams, and you'll have real influence over our technical and product direction. If you're an experienced engineer who gets excited about large-scale distributed systems and wants to shape the way millions of people connect inside virtual worlds, we'd love to talk. You Will: Shape the backend engineering culture across the Communities team. Your influence extends beyond your immediate pod to improve how we build, review, and ship software across the entire org. Act as

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . The Storage Services team operates Pinterest's scalable online structured data storage platform—supporting both SQL-based table models and complex graph data structures—managing 100TB+ datasets and serving over 1.5M queries per second across many of Pinterest's most important products. We're looking for an exceptional Staff Software Engineer to lead the technical strategy and execution of our storage infrastructure initiatives, defining how these systems are designed, built, and operated. You'll drive innovation across distributed SQL, high-throughput/low-latency query processing, graph workloads, and the developer experience for storage clients. What you’ll do: Provide technical guidance and direction to a high-performing team building reliable, performant, and cost-efficient storage systems that operate at massive scale and power busines

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. Role Summary: This role will lead the data engineering function supporting People Analytics, including AI-assisted workforce analytics on Snowflake. This is a player-coach role requiring hands-on technical leadership plus people leadership, with strong business partnership and the ability to balance speed, quality, governance, and innovation. What you’ll do: Manage and develop data engineers Manage, coach, and grow a team of data engineers. Set expectations for quality, collaboration, delivery, and technical ownership. Create a strong engineering culture where people solve hard problems, move quickly, and enjoy the work. Collaborate with cross-functional teams, such as other data engineers, people analysts, data scientists, and business stakeholders, to translate requirements into production-ready deliverables, and communicate technical trade-offs to non-technical partners. Stay hands on Write and review production code. Lead design reviews, code reviews, and technical problem solving. Step into critical pipelines, models, or AI workflows when needed. Build scalable People data foundations Design and maintain sustainable data models, pipelines, semantic layers, and testing frameworks. Establish team practices for documentation, lineage, data quality, and observability. Own engineering standards Set standard

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Customer Success Architect, you’ll be an architectural strategic advisor to GitLab's largest and most complex customers, helping them connect our DevSecOps platform to their business goals and realize meaningful, long-term outcomes. You’ll partner closely with customers after the sale to turn pre-sales command plans into concrete success plans, guide them along the customer journey, and drive hands-on enablement, adoption, utilization, and maturity. Reporting into a Senior Manager within our North America Customer Success organization, you’ll own a book of customers, act as their primary GitLab liais

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Location: Bellevue, WA Engineering Manager, Cost Intelligence We are looking for an experienced Engineering Manager to lead the Cost Intelligence engineering team. In this role, you will own the technical vision and execution for the features and systems that help Snowflake customers understand, monitor, and optimize their Snowflake consumption and spend. You will lead a talented team of engineers building the data products, APIs, and platform services that power cost visibility, usage analytics, budgeting, and cost optimization insights across Snowflake's platform. You'll work closely with Product Management, Design, Data Science, and cross-functional engineering teams to ship world-class cost intelligence capabilities to Snowflake's customer base. As manager for the Cost Intelligence team, you will: Lead and grow our talented team of software engineers, fostering a culture of technical excellence, ownership, and continuous learning. Drive the roadmap for Cost Intelligence features — including cost allocation, resource budgeting, anomaly detection, and optimization recommendations — in partnership with product management. Set technical strategy for backend systems, data pipelines, and APIs that surface cost and usage insights to customers at massive scale. Own delivery end

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . About tvScientific tvScientific is the first and only CTV advertising platform purpose-built for performance marketers. We leverage massive data and cutting-edge science to automate and optimize TV advertising to drive business outcomes. Our solution combines media buying, optimization, measurement, and attribution in one, efficient platform. Our platform is built by industry leaders with a long history in programmatic advertising, digital media, and ad verification who have now purpose-built a CTV performance platform advertisers can trust to grow their business. As a Data Engineer at tvScientific, you will be a key player in implementing the robust data infrastructure to power our data-heavy company. You will collaborate with our cross-functional teams to evolve our core data pipelines, design for efficiency as we scale, and store data

The NVIDIA DGXC Data Services team builds cloud-native systems, frameworks, and services for managing data across hybrid and multi-cloud infrastructure. We are building the next-generation data and storage infrastructure to solve some of the hardest problems in AI: storage, access, ingestion, governance, observability, and data management for exabyte-scale, high-performance GPU-based training and inference jobs. Our work gives NVIDIA teams the foundational capabilities they need to build, train, deploy, and operate AI products at scale without reinventing critical data infrastructure for every workload. What you will be doing: Build storage technologies, client libraries, and filesystem frameworks that help AI workloads access data across object stores, file systems, and hybrid cloud infrastructure. Develop high-performance storage paths for training and inference workflows, including data loading, checkpointing, caching, POSIX-style access, and object-store integration. Build observability systems that diagnose storage bottlenecks, attribute GPU idle time to I/O behavior, and expose actionable telemetry through production monitoring stacks. Improve performance, scalability, and reliability of storage systems serving massive datasets, deep directory trees, and high-concurrency AI workloads. Work closely with internal AI teams, platform teams, SRE, and operations to validate storage behavior against real workloads and production environments. Use modern software engineering practices, including AI-assisted and agentic development workflows, while maintaining high standards for design, testing, security, performance, and verification. What we need to see: BS in Computer Science, Information Sys

NVIDIA's invention of the GPU in 1999 sparked the growth of the PC gaming market, redefined modern computer graphics, and revolutionized parallel computing. More recently, GPU deep learning ignited modern deep learning - the next era of computing - with the GPU acting as the brain of computers, robots, and self-driving cars that can perceive and understand the world. Today, we are increasingly known as &#34;the AI computing company.&#34; We're looking to grow our company and establish teams with the most thoughtful people in the world. We are looking for an excellent Senior Engineering Manager to lead a large firmware engineering organization delivering end-to-end manageability firmware for NVIDIA's next generation Data Center Compute Systems. This role owns HGX product line and OpenBMC-based management firmware and MCU firmware components in data center platforms, including architecture, execution, quality, reliability, telemetry, and customer readiness. We are seeking an experienced senior leader with strong technical depth, broad system perspective, and a proven ability to lead large teams through complex product cycles. This role is onsite in Santa Clara, CA, USA. If you're creative and autonomous, we want to hear from you! What you'll be doing: Lead a large firmware engineering organization delivering OpenBMC based firmware and MCU firmware for next-generation Data Center Compute Systems. Own HGX platform as a lead for Firmware and System software readiness working across the organization. Define and drive the long-term firmware roadmap, balancing architectural innovation with product execution and delivery milestones. Drive architecture strategy across BMC, MCU, platform software, manageability, health management, and data center firmware interfaces. <spa

NVIDIA has been transforming computer graphics, PC gaming, and accelerated computing for more than 25 years. It’s a unique legacy of innovation that’s fueled by great technology and amazing people. Today, we’re tapping into the unlimited potential of AI to define the next era of computing. An era in which our GPU acts as the brains of computers, robots, and self-driving cars that can understand the world. Doing what’s never been done before takes vision, innovation, and the world’s best talent. As an NVIDIAN, you’ll be immersed in a diverse, supportive environment where everyone is inspired to do their best work. NVIDIA has a rapidly expanding ecosystem of data center platform designs. From single node HGX/DGX systems all the way up to large multi-node NVLink domain rack architectures. These designs have become core to NVIDIA's rapidly growing enterprise and cloud provider businesses. Each brings together the full power of NVIDIA GPUs, NVIDIA NVLink, NVIDIA InfiniBand networking, NVIDIA Grace CPUs, and a fully optimized NVIDIA AI and HPC software stack. We are searching for a highly motivated engineer to lead performance benchmarking and optimization efforts for our data center products. You will be instrumental in ensuring our data center solutions deliver industry-leading performance for accelerated computing workloads. What you will be doing: Design and execute comprehensive performance benchmarking strategies for our data center platforms and products Characterize real-world AI training, inference, and HPC workloads at scale Define, track, and report key performance indicators (throughput, latency, efficiency, scaling) Build automation tools and frameworks for performance monitoring and analysis Identify and analyze performance bottlenecks across compute, memory, network and storage subsystems Work closely with architecture, hardware,

NVIDIA is leading the way in groundbreaking developments in Artificial Intelligence, High Performance Computing and Visualization. The GPU, our invention, serves as the visual cortex of modern computers and is at the heart of our products and services. Our work opens up new universes to explore, enables amazing creativity and discovery, and powers what were once science fiction inventions from artificial intelligence to autonomous cars. We are the GPU Communications Libraries and Networking team at NVIDIA. We deliver libraries like NCCL, NVSHMEM, UCX for Deep Learning and HPC. We are looking for a motivated Performance engineer to influence the roadmap of our communication libraries. The DL and HPC applications of today have a huge compute demand and run on scales which go up to tens of thousands of GPUs. The GPUs are connected with high-speed interconnects (eg. NVLink, PCIe) within a node and with high-speed networking (eg. Infiniband, Ethernet) across the nodes. Communication performance between the GPUs has a direct impact on the end-to-end application performance; and the stakes are even higher at huge scales! This is an outstanding opportunity for someone with HPC and performance background to advance the state of the art in this space. Are you ready for to contribute to the development of innovative technologies and help realize NVIDIA's vision? What you will be doing: Conduct in-depth performance characterization and analysis on large multi-GPU and multi-node clusters. Study the interaction of our libraries with all HW (GPU, CPU, Networking) and SW components in the stack Evaluate proof-of-concepts, conduct trade-off analysis when multiple solutions are available Triage and root-cause performance issues reported by our customers Collect a lot of performance data; build tools and infrastructure to visualize and analyze the information <li

About the Team OpenAI's mission is to ensure that artificial general intelligence (AGI) benefits all of humanity. The API Platform turns frontier research into reliable capabilities that developers use to build transformative products and services for people around the world. API Safety's goal is to ensure safe deployment of frontier models in the API. We design APIs and systems that help developers share usage context, understand safety events, and apply safeguards tailored to the risk profile of the applications they are building. This work is critical to our frontier model launches and partners closely with teams across API, Integrity, and Safety Research. About the Role We're looking for product-minded software engineers to join a team that is addressing emerging risks at the frontier of model development while building novel solutions for real-world AI deployment. The day-to-day work ranges from solving production challenges to designing new product experiences and safeguards. The right candidate is comfortable balancing tradeoffs across developer experience, latency, reliability, and risk. In this role, you will: Design and build dashboards and APIs for safety controls and customer-facing observability. Develop scalable systems that extend trusted safety capabilities to new use cases, customers, and deployment environments. Partner with Safety Research and Integrity to build safeguards that mitigate emerging risks. Be responsible for the availability, latency, and scalability of safeguards across high-volume API traffic. Own projects from technical design and implementation through launch and ongoing iteration, while raising the team’s engineering standards Your background might look something like: 7+ years of professional experience, excluding internships, in backend, infrastructure, platform, or product engineering roles. A track record of designing, building, and operating production backend services, developer-facing APIs, or distributed systems. Strong s

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. Our Senior Software Engineers independently drive complex technical work, shape the systems and technical decisions within their teams, and enable other engineers to deliver high-quality, scalable solutions. Vanta's product monitors the security posture of thousands of companies, pulling tens of millions of API calls of data per day, pushing information from hundreds of thousands of laptop agents, and running tests against that data continuously to identify potential security threats. Our infrastructure and tooling need to stay ahead of exponential growth in our customer base. As a Senior Software Engineer at Vanta, you'll drive complex projects across our technical stack, contribute to the technical direction of your team, and mentor other engineers. Your past experience will be leveraged to enable and accelerate Vanta's growth. Visit our Vanta Engineering Blog to learn more about what our team is working on! Tests are at the heart of how Vanta continuously monitors security and compliance for our customers. The Test Core team builds the runtime platform that powers these checks. We own how Tests are scheduled and executed, how their results are persisted and exposed, and the systems that keep this runtime reliable as Vanta grows. In this role, you'll work on some of the core systems behind Vanta's Tests platform. You'll tackle problems around the reliability, correctness, and performance of Test execution, evolve the systems and abstractions that allow the platform to scale, and make it easier for other engineering teams to build on the Tests runtime. Many of these problems span multiple systems and teams and require a deep u

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Delivery Engineer Team As a member of the Delivery Engineer team, you will own the post-sales onboarding and data health for customers. Your goal will be to drive data trust, help embed Mixpanel into our customers’ data stack, and deliver on emerging AI integrations — delivering on the full value of Mixpanel as a self-serve analytics platform. You will work and consult with GTM team members and a diverse array of customers to successfully roll out product analytics to their organization and execute on technical projects and services that delight our customers. About the Role As a Delivery Engineer II, you will be on the front lines with our clients as they integrate Mixpanel into their core product development processes. You will lay the foundation for customers to adopt product analytics and get value from Mixpanel by delivering a world-class, on-time, and value-oriented onboarding experience. With your comprehensive project management knowledge, consultative approach, expertise in the analytics space, and technical knowledge of the modern data stack, you will lead our clients' first experience with Mixpanel as they incorporate product analytics into their data ecosystem as a foundational element. With your deep technical breadth and expertise in the analytics space, you’ll be the expert consultant on all things data and ecosystem. As Mixpanel and our customers continue to iterate on agentic integrations, you’ll own ensuring customers are able to build, assemble context, and integrate AI workflows with Mixpanel. Responsibilities Own onboarding and data health for our strategic and high-value c

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Delivery Engineer Team As a member of the Delivery Engineer team, you will own the post-sales onboarding and data health for customers. Your goal will be to drive data trust, help embed Mixpanel into our customers’ data stack, and deliver on emerging AI integrations — delivering on the full value of Mixpanel as a self-serve analytics platform. You will work and consult with GTM team members and a diverse array of customers to successfully roll out product analytics to their organization and execute on technical projects and services that delight our customers. About the Role As a Delivery Engineer II, you will be on the front lines with our clients as they integrate Mixpanel into their core product development processes. You will lay the foundation for customers to adopt product analytics and get value from Mixpanel by delivering a world-class, on-time, and value-oriented onboarding experience. With your comprehensive project management knowledge, consultative approach, expertise in the analytics space, and technical knowledge of the modern data stack, you will lead our clients' first experience with Mixpanel as they incorporate product analytics into their data ecosystem as a foundational element. With your deep technical breadth and expertise in the analytics space, you’ll be the expert consultant on all things data and ecosystem. As Mixpanel and our customers continue to iterate on agentic integrations, you’ll own ensuring customers are able to build, assemble context, and integrate AI workflows with Mixpanel. Responsibilities Own onboarding and data health for our strategic and high-value c