Ai Support Engineer in United States

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake is a high-growth, cloud-native data platform company committed to empowering enterprises to achieve their full potential. With a culture built on impact, innovation, and collaboration, we offer an environment where you can build large-scale systems, move fast, and take your technology career to the next level. We are seeking an outstanding Staff Software Engineer with a passion for large scale databases and distributed systems to help us take the FDB platform to the next level. A massive new market opportunity is being created at the intersection of Cloud and Data, and the Snowflake Data Cloud is leading the way, all powered by the database engine we are building from the ground up. Key to Snowflake’s Database Engine is our large scale distributed transactional Key-Value store - called FDB - which powers all of Snowflake’s products and services and is rapidly evolving to meet Snowflake’s future needs. FDB runs on multiple cloud providers including Amazon Web Services, Microsoft Azure and Google Cloud. The elastic infrastructure FDB runs on is being built from the ground up and is envisioned to be a cloud agnostic, fully automated manageability platform that provides: Autoscaling and auto-balancing of clusters based on utilization, traffic and workloads Auto-provis

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake is building AI BI: a new way for anyone in a company to ask questions and get accurate, auditable answers from their data, whether as visualizations or plain-language insights. We are looking for a senior+ level full-stack engineer to help build this experience end to end. This is not about recreating every long-tail feature from legacy BI tools. We are building something lightweight, composable, and understandable by AI. The goal is to help business users, analysts, and data teams move from question to answer faster, while creating a product that is robust, scalable, and delightful to use. You should be excited to work across the stack, move quickly, and make strong product and engineering tradeoffs. The ideal candidate has experience building durable systems at enterprise scale, but is also comfortable operating with startup speed and ambiguity. In this role, you will Build core product capabilities for AI-native dashboards and analytics experiences using JavaScript (React), Go, Java. Drive projects end to end across frontend, backend, architecture, and product details. Partner closely with product, design, and sister teams to deliver cohesive user experiences. Make thoughtful tradeoffs between speed, quality, and long-term maintainability. Help shape technical

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Streamlit in Snowflake (SiS) is our flagship app development platform, enabling data engineers, analysts, and developers to build and deploy interactive, data-driven applications directly within Snowflake. As Principal Engineer for the Streamlit in Snowflake team, you will be the top technical voice shaping how millions of users build and deploy apps on Snowflake's data platform. This role requires a rare combination: deep hands-on engineering expertise in Python/container runtimes, a systems architect's instinct for platform design, and the organizational influence to drive cross-team programs. You will define how SiS evolves from its container-native SPCS runtime and embedding/iframe SDK, to its developer experience, performance at scale, and integration with Snowflake's broader AI and data ecosystem. AS THE PRINCIPAL ENGINEER FOR STREAMLIT IN SNOWFLAKE YOU WILL: Define and own the architectural vision for the SiS platform spanning the SPCS container runtime, the warehouse runtime, the embedding SDK, developer tooling, and the Snowsight integration layer. Drive the platform's evolution toward its next-generation capabilities building on publicly shipping features like chromeless viewer URLs and IdP integration, and shaping the architectural direction for areas still in de

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Team Scope You'll lead a team of 10 engineers owning the Developer Experience for authoring data engineering workloads, reporting to the manager who oversees DEX across all geographies. Every place a data engineer writes, runs, automates, or debugs their work is something we build, shape, or contribute to: Workspaces — the primary browser-based, multi-file IDE in Snowsight. Full-stack: a React/TypeScript front end on top of our own backend platform. We are the single largest contributor to this surface in net-new feature capabilities. Cortex Code Desktop — the local, VS Code-grade development experience for building on Snowflake (CoCo). We develop DE-focused experiences inside of the Desktop editor as first-class experiences. Cortex Code CLI — the command-line developer experience for the same workflows, for engineers who live in the terminal. We develop skills that go out to customers, as well as frameworks and technologies internally to build and test the agent and skills more rapidly. Pipeline Observability UIs — the in-product monitoring surfaces for deployed pipeline objects in Snowflake The products you'll ship on those surfaces dbt Projects on Snowflake (GA) — build, run, schedule, and monitor dbt natively inside Snowflake, no external orchestrator. DCM (Database Cha

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake is about empowering enterprises to achieve their full potential — and people too. With a culture that's all in on impact, innovation, and collaboration, Snowflake is the sweet spot for building big, moving fast, and taking technology — and careers — to the next level. Snowflake is growing fast and we're scaling our team to help enable and accelerate our growth. We're passionate about our people, our customers, our values and our culture! We're also looking for people with a growth mindset and the pragmatic insight to solve for today while building for the future. And as a Snowflake employee, you will be accountable for supporting and enabling diversity and belonging. Do you want to shape how the world's best builders — data engineers, ML engineers, and app developers — experience Snowflake? We're looking for a technically sharp, builder-obsessed product marketer to own go-to-market strategy for Snowflake's developer-facing product areas. This person will work at the intersection of product, engineering, and field teams to craft narratives that resonate with hands-on builders — from individual contributors writing code to technical architects evaluating platforms. You'll be Snowflake's voice to the developer community and the developer community's voice back into S

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We are hiring a Staff Security Engineer for our Enterprise Security team. The threats facing modern organizations are evolving at an unprecedented pace — driven by AI, cloud complexity, and an ever-expanding attack surface. Our Enterprise Security team is responsible for protecting Snowflake, our employees, and our customers by designing, implementing, and maintaining robust endpoint security solutions at enterprise scale, defending not just endpoints and identities, but the AI-assisted workflows and intelligent systems that define how the modern enterprise operates. AS A STAFF SECURITY ENGINEER AT SNOWFLAKE, YOU WILL: Develop, maintain, and scale Snowflake's endpoint security solutions while actively contributing to architecture and strategy. This includes EDR, DLP, secure browser, MDM, and AI security solutions across a complex multi-cloud, multi-SaaS enterprise environment. Own the technical roadmap for endpoint security tooling as Snowflake rapidly grows. Build intelligent security platforms and automate security operations using AI and robust software engineering. Identify opportunities to reduce toil, increase detection fidelity, and accelerate response through thoughtful, scalable automation. Monitor security events, investigate incidents, and build real-time detecti

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We’re looking for a Senior Manager to lead our App Experience & Marketplace Data Science team in the Product organization. You will lead a team covering app experience (UI, growth platform, analyst/admin/data engineer tools and experience) and data marketplace areas. Well designed high value apps are essential to make it simple for our customers to complete billions of SQL queries, deploy python, and use powerful AI tools every day Data marketplace makes it easy with a click of a button to get access to a wide range of 3rd party data instead of having to contact a sales representative at a data vendor and setup and maintain a complex API. All the projects above allow the data scientist to work on very large datasets, and a variety of diverse interesting projects that span the domains of data engineering, analytics, statistics, and machine learning. In this role, you will both lead a team, and be hands-on as a tech lead in this area. The manager will interact frequently with senior management, product managers, and engineering managers. The ability to effectively communicate complex technical ideas to a wide audience is crucial. IN THIS ROLE YOU WILL: Serve as the tech lead/manager of a Data Science team in the Product organization, leveraging AI tools and functions (e.g

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. About Dynamic Tables Dynamic Tables (DTs) are Snowflake's declarative streaming transformation primitive. Customers define a SQL query and a freshness target; Snowflake handles the rest: orchestrating refreshes, maintaining snapshot consistency across a DAG of dependencies, and automatically incrementalizing the computation so that cost scales with what changed. Dynamic Tables is one of the fastest growing products at Snowflake and is a core part of Snowflake’s Data Engineering strategy. The Dynamic Tables performance team is responsible for making incremental refresh fast, predictable, and cost-efficient across increasingly complex query shapes. As a Staff Engineer on this team, you will own the technical direction for critical performance initiatives and be a force multiplier for the engineers around you. What You'll Do Lead the design and implementation of performance improvements to the incremental view maintenance engine, including multi-join incrementalization, novel incrementalization semantics, incremental window functions, and stacked operations. Help define the roadmap for the incremental view maintenance engine, identifying key performance, scalability, and correctness milestones, prioritizing high-impact enhancements, and aligning technical investments with prod

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We are hiring a Director of Engineering for the Application, Cloud and Offensive security teams in the Security Engineering organization. Snowflake is the AI Data Cloud powering enterprises worldwide to store, process, and build intelligent applications on their most sensitive data. As AI has become more deeply embedded in what Snowflake and its customers do, the threat landscape has evolved at the same pace. This Director role was created directly in response to that convergence: a wide mandate with real influence across three security pillars and the visibility to shape how one of the most consequential technology platforms in the world stays ahead of emerging threats. AS A DIRECTOR OF ENGINEERING AT SNOWFLAKE, YOU WILL: Define and execute the security strategy across three core pillars: application security, cloud security assurance, and offensive security (including the red team program), setting direction and driving measurable outcomes across all three pillars. Build and develop a high-performing security engineering organization, hiring top talent and creating a culture of rigor, ownership, and continuous improvement Drive the offensive security program including red team operations, adversarial simulations, and proactive threat modeling to stay ahead of emerging att

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Build the future of data with the Snowflake Data Catalog, Collaboration, and Marketplace team. Snowflake Design is a world-class team of curious problem solvers on a mission to evolve and improve the way the world works with data. Great design is a strategic differentiator for Snowflake — but that differentiation doesn’t come automatically. We’re looking for talented, collaborative, and technical designers to join the team and drive the mission forward while doing career-defining work. At Snowflake, Product Designers identify opportunities, shape the vision of our products, and ensure we’re delivering highly crafted, honed products that our customers love. As we continue to develop new products and push our existing products forward, we’re looking for Designers to redefine the future of working with data, from 0 -> 1. Product Designers at Snowflake work across data visualization, data catalog, marketplace experiences, collaboration, governance, and AI-powered workflows. We are specifically looking for designers who can work natively with AI as a material of design: shaping agentic experiences, designing for trust and transparency, prototyping quickly in code and AI tooling, and partnering closely with engineering, PM and data science to bring intelligent product experien

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We’re hiring a talented Software Engineering Manager to lead the Snowtrail infrastructure team at Snowflake. Snowtrail is the infrastructure that enables Snowflake to deliver dedicated coverage for customer-specific workloads. Its innovative approach allows Snowflake to precisely test and measure the impact of changes on individual customers, making it essential for ensuring the platform’s reliability, correctness, and performance. Through query replay, Snowtrail helps us catch regressions early. By leveraging machine learning models to intelligently sample queries and workloads, we continuously optimize for both cost and performance. Evolving Snowtrail to incorporate new engine features while improving scalability, efficiency, and reliability is central to our continued success OUR IDEAL MANAGER WILL HAVE : Strong passion and proven track record for shipping quality software in high code velocity environments 10+ years industry experience designing and building distributed data systems. Excellent problem solving skills, and strong CS fundamentals including data structures, algorithms, and distributed systems. Fluency in SQL, Java, C++, Python or Go. Ability to collaborate well across teams, build high-performing teams and mentor junior engineers. Excellent interpersonal co

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We are looking for a Solutions Architect to be part of our Professional Services team. In this role there will be equal focus on both the process of selling Snowflake Professional Services engagements as well as the delivery of sold/billable engagements. This person must be a hands-on, self-starter who loves solving innovative problems in a fast-paced, agile environment. The ideal candidate will have the insight to connect a specific business problem and Snowflake’s solution, confidently communicating that connection and vision to technical and executive audiences. The person we’re looking for shares our passion for reinventing the data platform and thrives in a dynamic environment. That means having the flexibility and willingness to jump in and get it done to make Snowflake and our customers successful. It means keeping up to date on the ever-evolving data and analytics technologies and working collaboratively with a broad range of people inside and outside the company to be an authoritative resource for Snowflake and its customers. Location: Denver, Salt Lake, Arizona, LA AS A PROFESSIONAL SERVICES SOLUTIONS ARCHITECT, AT SNOWFLAKE, YOU WILL : Present Snowflake technology and vision to executives and technical contributors to customers. Position yourself as a Trusted Adv

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake Notebooks is a development interface in Snowsight that offers an interactive, cell-based programming environment for Python and SQL. In Snowflake Notebooks, you can perform exploratory data analysis, develop machine learning models, and perform other data science and data engineering tasks all in one place. To learn more about the capabilities of the Notebook products please visit https://www.snowflake.com/en/data-cloud/notebooks/ AS A SENIOR SOFTWARE ENGINEER FOR SNOWFLAKE NOTEBOOKS, YOU WILL: Drive high impact initiatives that span our product areas and tech stack including: React, Typescript, JavaScript , NodeJS and java Promote strong collaboration within a cross functional team, including design, product management. Deliver features requiring close coordination with several sister teams such as MLE, Container Services, Monetization and Snowpark Services Be a strong contributor to the product vision and drive team planning. Build for scale and high performance. OUR IDEAL CANDIDATE WILL HAVE: 7+ years hands-on software development experience, including significant experience in Frontend or full stack software development Deep understanding of modern web applications design architecture, good API design patterns, security, performance and scale. Knowledge of dat

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Company Overview We are building the next generation of cloud security infrastructure, focusing on advanced Data Exfiltration Protection (DXP) and unified Data Movement Policies (DMP). Our mission is to provide seamless, context-aware security that protects sensitive data without hindering developer velocity. We are looking for a visionary Principal Engineer to lead the technical strategy and architecture for our Data Movement and Perimeter control systems. Role Summary As a Principal Engineer in the Data Protection group, you will be the technical lead for the Data Exfiltration Protection (DXP) and Data Movement Policy (DMP) initiatives. You will bridge the gap between high-level security policy and low-level system enforcement, ensuring that our perimeter controls are robust, scalable, and deeply integrated with context-aware access policy frameworks. You will be responsible for the architectural evolution of our egress control systems, moving from simple IP-based rules to sophisticated, content-aware, and identity-driven data movement governance. AS A PRINCIPAL SOFTWARE ENGINEER - IDENTITY, DATA SECURITY AND TRUST AT SNOWFLAKE YOU WILL: Architectural Leadership: Lead the design and implementation of the Data Movement Policy (DMP) framework, ensuring it can handle complex

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Staff Software Engineer - Container Platform (Menlo Park) About the Role We build the foundational container platform that runs Snowflake's production, AI/ML, and CI workloads across AWS, Azure, and GCP, including a rapidly growing AI/ML footprint. Hundreds of large Kubernetes clusters under management and growing. The work is to make that fleet reliable, automated, and invisible to the thousands of engineers building on top of it. This is a staff-level role on a senior, high-performing platform team. You'll own hard problems end to end, drive technical direction across teams, and build the automation and platform abstractions that make operating at this scale sustainable. There is significant unsolved work ahead: improving the developer experience for thousands of internal engineers and continuing to scale the platform to meet Snowflake's growth. What You'll Do Own the design and delivery of large, complex platform initiatives spanning cluster lifecycle management, multi-cloud automation, and internal developer tooling. Identify and drive cross-team technical improvements across the platform, from architecture through adoption. Make and defend architectural trade-offs grounded in reliability, scalability, and operational reality. Act as a technical anchor for the team, dev