Ai Workflow Engineer Latam in San Francisco

About the Team Consumer Monetization builds the experiences and systems that power how customers purchase and pay for OpenAI products. Our scope spans purchasing flows, payments, subscriptions, and billing, along with the shared capabilities that support new products, offers, and distribution channels. We own both customer-facing experiences and the underlying platforms that power them. We partner closely with Product, Design, Growth, Data Science, and engineering teams across OpenAI to make purchasing effective and reliable, and new offerings easier to launch and monetize. About the Role We’re looking for experienced Staff+ engineers to evolve the payments, billing, and subscription capabilities that support OpenAI’s growing product portfolio. You’ll tackle problems where correctness, reliability, and flexibility are essential: supporting new billing requirements, managing the billing lifecycle, synchronizing state across internal systems and external providers, and enabling new products and commercial models. Your work may span several areas based on your expertise and team priorities: Billing and monetization capabilities: Extend billing capabilities and improve integrations and state consistency across systems to support new products and business models. Subscriptions: Orchestrate purchases, renewals, plan changes, cancellations, and recovery, ensuring customers are charged correctly and receive the right benefits. Payments: Expand payment capabilities through processor integrations, routing, and broader payment-method coverage. Risk and integrity: Partner with risk and integrity teams to integrate controls into purchasing flows, reducing abuse while protecting legitimate customer experiences. You’ll help set technical direction while remaining hands-on in implementation and delivery. This is an opportunity to solve complex engineering problems at scale, connect architecture decisions to customer and business outcomes, and help other engineers take on broader ow

About the Team Consumer Monetization builds the experiences and systems that power how customers purchase and pay for OpenAI products. Our scope spans purchasing flows, payments, subscriptions, and billing, along with the shared capabilities that support new products, offers, and distribution channels. We own both customer-facing experiences and the underlying platforms that power them. We partner closely with Product, Design, Growth, Data Science, and engineering teams across OpenAI to make purchasing effective and reliable, and new offerings easier to launch and monetize. About the Role We’re looking for experienced Staff+ full-stack engineers to shape purchasing experiences and monetization capabilities across OpenAI products. You’ll work across web experiences, product APIs, and shared components, combining strong product judgment with technical depth. The work ranges from improving checkout conversion and performance to enabling new pricing models, offers, and ways for customers to purchase our products. You’ll help identify opportunities, turn ambiguous goals into concrete technical plans, and lead initiatives from exploration through launch. As patterns emerge across products, you’ll develop reusable capabilities that make future launches faster and more consistent. This is a hands-on technical leadership role with substantial ownership over architecture, implementation, and product outcomes. This role is based in San Francisco, with three days per week in the office. In this role, you will: Architect and build purchasing experiences end to end, from frontend interactions through the product APIs and backend integrations that support them. Improve checkout conversion, performance, and reliability through experimentation, product analytics, and customer insights. Develop shared checkout components and monetization capabilities that support new products, pricing models, offers, and distribution channels. Partner with Product, Design, Growth, and Data Science to

About the Team Consumer Monetization builds the experiences and systems that power how customers purchase and pay for OpenAI products. Our scope spans purchasing flows, payments, subscriptions, and billing, along with the shared capabilities that support new products, offers, and distribution channels. We own both customer-facing experiences and the underlying platforms that power them. We partner closely with Product, Design, Growth, Data Science, and engineering teams across OpenAI to make purchasing effective and reliable, and new offerings easier to launch and monetize. About the Role We’re looking for experienced Staff+ engineers with deep iOS or Android expertise and demonstrated experience contributing beyond mobile to frontend web or backend development. You’ll shape and build purchasing and subscription experiences across mobile applications, web, and supporting product APIs. The work spans improving conversion, performance, and reliability, building reusable components, and enabling new product launches. You’ll combine product judgment with technical depth to set direction, lead initiatives across teams, and remain hands-on through implementation and delivery. Approximately 50% of the work will initially be native mobile development, with the remainder across web and product APIs. We’re looking for engineers who enjoy working across the stack and have concrete examples of doing so professionally. Depth in either iOS or Android is required; experience in both is not required. This role is based in San Francisco, with three days per week in the office. In this role, you will: Architect and build purchasing and subscription experiences across native mobile, mobile web, and supporting product APIs. Partner with Product, Design, and Growth to identify customer needs, prioritize improvements, and shape technical direction for purchasing experiences. Improve conversion, performance, and reliability through experimentation, product analytics, and customer insights

About the Team The Applied team works across research, engineering, product, and design to bring OpenAI’s technology to the world. We seek to learn from deployment and broadly distribute the benefits of AI, while ensuring that this powerful tool is used responsibly and safely. We aim to make our innovative tools globally accessible, transcending geographic, economic, or platform barriers. Our commitment is to facilitate the use of AI to enhance lives, fostered by rigorous insights into how people use our products. About the Role We are seeking Software Engineers (Emerging Talent) to join our Applied Engineering team. You’ll work in a highly iterative, collaborative, fast-paced environment to bring our technology to millions of users around the world, and ensure it’s delivered with safety and reliability in mind. We value engineers who are self-starters, care deeply about the end user experience, and take pride in building products to solve customer needs. In this role, you will: Own the development of new customer-facing ChatGPT and OpenAI API features and product experiences end-to-end Talk to users to understand their problems and design solutions to address them Collaborate with a cross-functional team of engineers, researchers, product managers, designers, and operations folks to create cutting-edge products Optimize applications for speed and scale Create a diverse and inclusive culture that makes all feel welcome. Your background looks something like: Bachelor's or Master’s degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience 0-1 years of experience in software engineering or a relevant field Proficiency with JavaScript, React, and some backend languages (we use Python) Some experience with relational databases like Postgres/MySQL Interest in AI/ML (direct experience not required) Ability to move fast in an environment where things are sometimes loosely defined and may have competing priorities or deadl

About the Team The Applied organization brings OpenAI’s most advanced technology to the world through products like ChatGPT and the APIs that power a growing ecosystem of developer and enterprise applications. Data Engineering builds and operates the trustworthy, secure, and reliable data systems that power decisions across OpenAI. About the Role We’re looking for a Data Engineering Manager to lead the Growth & Revenue data engineering team. This leader will own the data strategy and execution for the data subject areas spanning growth accounting across all product surfaces, product partnerships, checkout, billing, payments, revenue, and monetization, helping OpenAI understand how people adopt, engage with, and pay for our products. You will partner closely with several Data Science, Business, and Engineering partners to connect product behavior to trustworthy subscriber, payment, and revenue measurement. In this role, you will: Build, manage, and grow a high-performing, inclusive team across the Growth & Revenue data subject areas. Define the data strategy for all the data subject areas you own. Deliver durable, well-modeled data products that connect product behavior, subscription state, checkout events, payment outcomes, and revenue. Establish trusted metric definitions and data quality standards so product, growth, finance, and executive leaders can make fast, consistent decisions. Partner with Data Science and Product teams to support experimentation, causal measurement, funnel analysis, and scalable self-serve analytics. Partner with Finance and Financial Engineering to ensure analytical revenue views reconcile to financial truth and production billing systems. Raise operational excellence for critical pipelines, including reliability, observability, privacy, governance, and incident response. Set a clear roadmap, make principled tradeoffs, and communicate progress and risk across technical and business stakeholders. You might thrive in this role if yo

About the Team The Emerging Products team is a lean, high-output product lab group that builds products at the forefront of model capabilities. We collaborate across all teams within the company, from research and infrastructure to consumer products. The team is responsible for identifying new product opportunities, building them quickly, dogfooding them internally, and then launching the successful products to users. We use data, user research, and analytics to inform our ideas, and make decisions on what experiments are worth iterating, stopping, or scaling. About the Role We’re looking for a senior, product-minded software engineer to own ambiguous 0-to-1 work from idea through prototype, validation, and handoff. This is a full-stack role with a strong frontend and product emphasis: you will build the interfaces and supporting backend systems needed to test new experiences quickly, while making sound architectural choices that enable successful concepts to scale. This role is based in our Mission Bay office in San Francisco. In this role, you will: Build and ship high-quality, product experiments across the full stack. Turn ambiguous user needs and emerging technical capabilities into testable product concepts, using research and metrics to guide iteration. Own technical direction for 0-to-1 projects, balancing speed, reliability, and a clear path from prototype to scalable product. Partner closely with design, product, research, and engineering teams to dogfood, evaluate, launch, and transition successful experiments. You might thrive in this role if you: Have a track record of building and shipping end-to-end products in fast-moving, startup, founder-led, growth, or other high-ownership environments. Bring strong frontend engineering skills and enough backend and systems depth to make sound full-stack architectural decisions. Pair product intuition with evidence, using user research and product data to identify opportunities and make pragmatic tradeoffs. Operat

About the Team The ChatGPT Search Product Infrastructure team builds the foundational systems that power search experiences across ChatGPT. We develop the product infrastructure that connects models with search systems and other sources of real-time information, enabling ChatGPT to deliver timely, relevant, and trustworthy answers to users around the world. Our work sits at the intersection of product engineering, AI, and large-scale infrastructure. We build shared platforms and abstractions that enable product teams to independently develop, evaluate, and launch new search-powered experiences. These platforms provide the guardrails, testing capabilities, observability, and rollout controls needed to prevent reliability, scalability, quality, and latency regressions while supporting rapid product iteration. The team partners closely with: Post-Training on model launches, experimentation, and prompt optimization Search product verticals on new user experiences Inference on GPU efficiencies Indexing and Retrieval on the systems that identify and deliver relevant information Capacity/Fleet team to ensure optimal regionalized provisioning of GPUs and CPUs About the Role We are looking for an Engineering Manager to lead the team responsible for ChatGPT’s Search Product Infrastructure. You will set the technical and organizational direction for the systems that bring search capabilities into ChatGPT. You will guide architectural decisions across search orchestration, model and prompt integration, serving infrastructure, experimentation, observability, evaluation, and product integrations. You will balance immediate launch and product needs with the long-term reliability, scalability, latency, and maintainability of the platform. A central responsibility of this role is creating leverage for Search product verticals. You will lead the development of extensible platforms that allow those teams to independently build, test, and launch features without requiring ongoing invol

About the Team Customer education helps customers and partners build the practical skills and confidence to use AI and OpenAI products safely and effectively. The team focuses on role- and skill-based learning paths, practical content, and product experiences that accelerate learning in the workplace. It brings together learning and enablement expertise, field insight, product signals, and measurement to improve learner and business outcomes. Together, these experiences will help enterprise users build practical AI skills, apply them with confidence in their work, and demonstrate what they can do. Employers will gain a clearer view of workforce skills and progress, helping them recognize capability, focus development where it matters most, and build confidence in workforce readiness. About the Role We’re looking for a full-stack engineer to define and build a new class of learning experiences. This is an early-stage product area where technical judgment, product sense, and learner empathy are critical. You will be setting a technical vision for how people use AI to learn how to use AI, safely and beneficially. This is a hands-on, 0-1 product engineering role with broad technical and product ownership. You’ll set direction, make foundational decisions, and ship the first versions of experiences that can grow into the default way people learn at work. You will drive full-stack product experiences end to end, from prototype through launch, instrumentation, iteration, and production hardening. The work spans interaction design, frontend implementation, backend APIs and services, learner state, content and runtime integration, telemetry, evaluation, reliability, safety, accessibility, and launch readiness. You’ll work closely with our education, GTM, and engineering teams to translate how people learn into products people want to use. bring role- and skill-based learning paths into the product, designing coaching, feedback, and adaptive support which responds to each lea

About the Team The Product Explorations team is a small, high-ownership product exploration group focused on turning new model capabilities into impactful user experiences. We operate across Applied and Research, working closely with product, engineering, design, and research partners to identify promising opportunities, prototype quickly, validate ideas, and determine which efforts should scale into larger product investments. Our objective is broad: discover and build experiences that can meaningfully improve user engagement, product impact, and revenue across OpenAI’s products. We move quickly, follow strong product signals, and take ideas from early exploration to meaningful user impact. About the Role We are looking for product-minded full stack engineers to join the Product Explorations team and drive high-impact, net-new product explorations. In this role, you will independently identify promising opportunities, move quickly from idea to prototype, and work across teams to validate and launch new experiences. You will operate with a high degree of autonomy, use strong product intuition, and make thoughtful decisions in ambiguous environments. You may work on a new ChatGPT experience one week, explore a new model capability the next, and partner with Research or Applied teams to turn the strongest ideas into scalable products. This role is a strong fit for someone who enjoys building from scratch, iterating quickly, and working on projects where the path forward is not always obvious. In this role, you will: Identify and pursue high-leverage product and technical opportunities across OpenAI’s products Move quickly from idea to prototype, validation, launch, and iteration Build full stack product experiences that unlock value from new model capabilities Work closely with Research, Applied, product, design, data science, and engineering partners Use user feedback, product signals, and experimentation to determine which ideas should scale Drive alignment across t

About the Team The ChatGPT product team is a rapidly evolving, high-impact group within OpenAI that builds intuitive, safe, and useful AI-powered experiences for millions of people worldwide. Our team brings together engineering, design, research, and product to explore how conversational AI can help people learn, create, and solve problems. AI has the potential to transform how millions of people learn, teach, and achieve their goals. Learning is one of the top use cases on ChatGPT— not only for students, but also for adults building new skills in a rapidly changing world. The Education team is focused on advancing how humans learn with AI and working to make high-quality learning accessible. We aim to deliver measurable gains in cognition and achievement, partnering closely with students, educators, and country leaders to ensure new tools are safe, effective, and trusted. About the Role As a Product Manager for Education & Learning, you will shape the strategy and build products to advance learning experiences in ChatGPT— defining a category that could reshape classrooms, careers, and lifelong learning. You’ll collaborate with cross-functional partners—from AI research to design to go-to-market—to build ChatGPT into a true learning agent and ensure those products you build meet the needs of stakeholders throughout the ecosystem. You will also partner closely with product teams across growth, youth well-being, and enterprise to ensure alignment and maximize impact. This role is based in San Francisco, CA. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees. In this role, you will: Define and drive the product vision for education and learning in ChatGPT. Partner with research teams to explore how AI can better advance learning outcomes Collaborate with cross-functional teams—including design, engineering, product, and go-to-market—to bring education features to life. Partner with xfn growth, GTM, and

Join the engineering teams that bring OpenAI’s ideas safely to the world! The Applied Engineering team works across research, engineering, product, and design to bring OpenAI’s technology to consumers and businesses. We seek to learn from deployment and distribute the benefits of AI, while ensuring that this powerful tool is used responsibly and safely. Safety is more important to us than unfettered growth. About the Role As OpenAI continues to grow, we are looking for experienced, problem-solving engineers to ensure our systems scale. Our success depends on our ability to quickly iterate on products while also ensuring that they are performant and reliable. You will work in a deeply iterative, collaborative, fast-paced environment to bring our technology to millions of users around the world, and ensure it’s delivered with safety and reliability in mind. Successful candidates will play a crucial role in ensuring the reliability, scalability, and performance of our systems as we continue to expand. As a reliability expert, you will be at the forefront of maintaining and enhancing the stability, scalability, and performance of our rapidly evolving infrastructure. You will work closely with cross-functional teams, including software engineers, product managers, and data scientists, to build and maintain resilient systems that can handle our growing user base and workload. In this role, you will: Design and implement solutions to ensure the scalability of our infrastructure to meet rapidly increasing demands. Build and maintain the load, chaos and synthetic-testing software leveraged by development teams to make the systems they design and operate more reliable. Build and maintain automation tools to streamline repetitive tasks and improve system reliability. Build and maintain the platform for CPU, storage, GPU, and network lifecycle management to drive efficiency, accountability and dynamic optimization of our resources. Implement fault-tolerant and resilient design

About the Team The Enterprise Identity team builds the identity foundation that enables organizations to adopt and use OpenAI products securely and reliably. The team owns the enterprise identity stack, including SSO, SCIM, tenant architecture, and identity capabilities across the enterprise admin experience and OpenAI's growing multi-product portfolio. About the Role We are looking for a hands-on senior technical leader to own the architecture and evolution of OpenAI's Enterprise Identity systems. You will set the long-term technical vision for the entire stack, establish shared identity primitives across products, and be accountable for systems that are foundational to our enterprise business. This role requires operating well beyond a single service or feature area. You will identify the most consequential architectural investments, align teams around durable solutions, and ensure our identity platform meets an exceptionally high bar for scale, availability, latency, and security. This role will be based in our San Francisco or Mountain View office. In this role, you will: Own the technical vision and architecture for the Enterprise Identity stack, including SSO, SCIM, tenant architecture, groups, permissions, and identity capabilities in enterprise administration surfaces. Lead the design and evolution of highly available, latency-sensitive identity systems serving a large and diverse global enterprise customer base. Establish common identity models and primitives that work consistently across OpenAI's products and enable the organization to scale. Set a high security bar by anticipating abuse cases, failure modes, and the long-term implications of new capabilities. Drive alignment across enterprise product, infrastructure, and security partners, resolving ambiguity and influencing roadmaps beyond the immediate team. Provide technical leadership to senior engineers and raise the quality of architecture and execution across the broader organization. You might thr

About the Team The Core Models team shapes how our models interact with people. We view the model as the product itself, aiming for intuitive experiences that exceed user expectations and feel like magic. About the Role As a Model Designer, you’ll have an outsized impact on how our models interact and resonate with users. You’ll strike a delicate balance between maximizing the model’s capabilities, reading in between the lines in user queries to understand how best to help, and upholding user trust. We’re looking for people who are passionate about the intersection of design, technology, and user experience — and are up for the challenge of defining new human-AI interaction paradigms. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you’ll join a small team in evolving and expanding the model design function. You will: Collaborate closely with researchers to understand, predict, and design model behavior. Partner with product managers and designers across the company to ensure a cohesive voice and approach. Proactively identify ways to improve our models based on product sense, user feedback, quantitative insights, and the research roadmap. Come up with creative strategies for collecting high-quality data. Do whatever needs to be done to make our models better. You might thrive in this role if you: Possess exceptional taste, creativity, and writing skills, allowing you to craft responses that delight users. Don’t mind ambiguity — you’re happy to throw yourself into a new, unfamiliar environment, build relationships, define a problem, and make progress. Love experimentation, and are willing to test and reject new ideas when the results don’t pan out. Exhibit high levels of empathy and self-awareness required to serve everyone in the world. Enjoy tackling profound and often philosophical questions while always driving towards clarity. Demonstrate technic

About the Team The legal industry team works with law firms, in-house legal departments, legal technology companies, and other members of the legal ecosystem to understand how AI can support serious professional work. The team collaborates across Product, Research, Engineering, Design, Go-to-Market, Partnerships, Safety, Security, and Legal. We believe the strongest progress in legal will be built with the ecosystem. Our goal is to help customers and partners use OpenAI's capabilities in ways that are useful, trustworthy, and complementary to the products, expertise, and relationships that already serve the field. About the Role As a Product Manager you will help lead OpenAI's work with the legal industry. This is a high-ownership, hands-on role for someone who can turn incomplete information into clear priorities and shipped work. We’re looking for people who will spend time with customers and partners, work closely with researchers, engineers, designers, and operators, and keep complex work moving across teams. You will have meaningful ownership, but your success will depend as much on collaboration, follow-through, and judgment as on strategy. Success will depend on detailed, behind-the-scenes work in a fast-moving environment that can sometimes be chaotic. The right person will work very hard, get their hands dirty, and stay calm when the path is unclear. The work is also important and substantive: you will help shape how powerful technology is used in a consequential profession. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Turn customer, partner, market, and model evidence into a clear product strategy and roadmap for OpenAI’s work with the legal industry—including what to build, what not to build, and where ecosystem partners should lead. Define requirements and take products from early concept through real-world use and iteration.

About the Team OpenAI's research training infrastructure powers how our frontier models are trained and evaluated. The Simulation team sits at the intersection between the agentic harness that powers OpenAI's products and the research infrastructure where GPT-next is trained, ensuring that our model's training environment is as realistic as possible. This team owns the integration layer that connects our production harness capabilities into the training stack. The work is highly cross-functional and high leverage: researchers depend on it to run experiments and evaluations reliably as well as to develop the next generation of harness capabilities. Failures in this surface can materially affect training velocity and correctness. About the Role We're looking for a Principal Software Engineer to lead the architecture and evolution of the Simulation Platform. You'll own a critical interface between research and engineering, building the systems, APIs, and operational patterns that let researchers use agentic coding infrastructure safely and effectively in training environments. This role is ideal for a senior backend or infrastructure engineer with strong technical judgment, product sense for highly technical users, and the ability to drive execution across multiple teams. The highest-leverage work is building robust infrastructure that supports and accelerates research without compromising engineering quality. In this role, you will Design, build, and evolve the integration between the Codex harness that powers OpenAI's products and research training infrastructure used for training GPT-next Build a platform for our LLMs to train and be evaluated in simulated environments that mimic their deployment setting as closely as possible, on every axis: agentic harness, compute substrate, timing, tools, data sources, humans in the loop, and more Own major integration surfaces end-to-end, from architecture and API design through rollout, operations, and long-term maintenance Bu