Jobs in United States

Application And Web Security Specialist in New York

138 active opportunities · Updated October 2026

Explore current application and web security specialist jobs in New York. Filter by work mode, employment type, experience, department, date posted and distance.

C-
📍 New York, New York, United States· Full-time
✓ High-confidence listing

$225K – $300K/yr

Quick readStrong listing-quality and freshness signals

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. We're looking for Senior Fullstack Software Engineers to help build the next generation of CLEAR's identity platform. Beyond verifying identity, we're creating a secure, networked digital identity that enables seamless experiences across travel, enterprise, healthcare, financial services, and beyond. As a Senior Software Engineer, you'll own complex technical problems from design through deployment, partnering closely with Product, Design, Security, and Operations to deliver reliable, scalable solutions. We're looking for engineers with a strong builder mindset who thrive in ambiguity, take ownership, and enjoy turning ideas into production systems. Level and team matching (open roles across the three pillars that make up Technology at CLEAR: Core Identity, CLEAR1 , and CLEAR Travel ) will occur towards the end of our interview process. Tech stack overview: Java / React / Typescript What you’ll do: Design, build, test, and deploy scalable full-stack applications that power CLEAR's identity platform. Own projects end-to-end from technical discovery and architecture through implementation, rollout, and operational support. Partner closely with Product, Design, Data, Security, and Operations to translate business problems into simple, scalable technical solutions. Drive engineering excellence by improving system reliability, performance, testing, observability, and developer experience. Contribute to architectural decisions and continuously improve the scalability, security, and maintainability of our platform. Mentor teammates through tho

TypeScriptJavaReactAWS
C-
📍 New York, New York, United States· Full-time
✓ High-confidence listing

$225K – $300K/yr

Quick readStrong listing-quality and freshness signals

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. We're looking for Senior Fullstack Software Engineers to help build the next generation of CLEAR's identity platform. Beyond verifying identity, we're creating a secure, networked digital identity that enables seamless experiences across travel, enterprise, healthcare, financial services, and beyond. As a Senior Software Engineer, you'll own complex technical problems from design through deployment, partnering closely with Product, Design, Security, and Operations to deliver reliable, scalable solutions. We're looking for engineers with a strong builder mindset who thrive in ambiguity, take ownership, and enjoy turning ideas into production systems. Level and team matching (open roles across the three pillars that make up Technology at CLEAR: Core Identity, CLEAR1 , and CLEAR Travel ) will occur towards the end of our interview process. Tech stack overview: Python / React / Typescript What you’ll do: Design, build, test, and deploy scalable full-stack applications that power CLEAR's identity platform. Own projects end-to-end from technical discovery and architecture through implementation, rollout, and operational support. Partner closely with Product, Design, Data, Security, and Operations to translate business problems into simple, scalable technical solutions. Drive engineering excellence by improving system reliability, performance, testing, observability, and developer experience. Contribute to architectural decisions and continuously improve the scalability, security, and maintainability of our platform. Mentor teammates through t

TypeScriptPythonReactAWS
P
📍 New York, New York, United States· Full-time
✓ Quality checkedCompany trend -85.7%

About Pinecone Pinecone is the knowledge infrastructure for AI at scale. Its leading vector database and knowledge engine, Pinecone Nexus, power accurate, performant AI applications for more than 9,000 customers and 800,000 developers worldwide. Pinecone's mission is to make AI knowledgeable. Pinecone is based in New York and raised $138M in funding from Andreessen Horowitz, ICONIQ, Menlo Ventures, and Wing Venture Capital. About the Team and Role: Join a team that builds robust, real-time distributed systems for a cutting-edge database. We care about performance, reliability, scalability, and most of all learning and having fun together. Whether you’re a seasoned coder or just getting started, if you’re passionate about technology and eager to learn, you’ll fit right in. Who we are: We show up to work, ready to collaborate and build technologies that make a difference, with people who genuinely care. We chase improvements such as tail latencies, bytes throughput, cache hit rate, and operational cost efficiency. We believe learning is ongoing and that even the most complex problems can have simple solutions. What You’ll Do: Collaborate with teammates to design and build database features that power AI applications. Learn how to tune performance and support reliability in distributed systems (don’t worry, we’ll guide you). Help Pinecone run smoothly on popular cloud providers. Take ownership of your work and grow your skills every day. Have fun. Who You Are: 5+ years of work experience - programming in Rust, Go, C++, or a comparable language. You’re genuinely curious about distributed systems and eager to dive deep into technical challenges. You approach problems with creativity and persistence, and you’re comfortable asking thoughtful questions or seeking feedback. You’re excited to learn, value constructive feedback, and appreciate mentorship. Bonus Points: You have hands-on experience with cloud platforms (AWS, GCP, Azure) or have demonstrated an ability to pick u

AWSAzureGCPAI
O
📍 New York, New York, United States· Full-time
✓ Quality checkedCompany trend -84.1%

About the Team OpenAI’s API Platform organization builds the products and infrastructure that help first-party and third-party developers build with OpenAI models. We ship the API primitives, tools, SDKs, documentation, playgrounds, and platform experiences that make OpenAI’s capabilities reliable, understandable, and useful in production. The API Experience team is focused on the end-to-end developer experience for the OpenAI API. We own the surfaces developers touch every day: docs, SDKs, the Playground, examples, onboarding flows, and the systems that help developers go from first request to production deployment quickly and confidently. About the Role We’re looking for full stack and frontend engineers to help define and build the next generation of OpenAI’s developer experience. In this role, you’ll work across frontend product surfaces, backend systems, SDK and documentation pipelines, and API workflows that serve millions of developers and companies. You’ll partner closely with product, design, research, API engineering, and developer-facing teams to make complex AI capabilities simple to understand, easy to test, and safe to launch in real-world applications. This is a highly cross-functional role for someone who cares deeply about craft, developer empathy, reliability, and product velocity. In this role, you will: Build and scale developer-facing products including the OpenAI API Playground, documentation experiences, onboarding flows, examples, and API workflow tools. Own full stack projects end to end, from product definition and UX collaboration through backend implementation, launch, measurement, and iteration. Improve the systems that generate, maintain, and publish SDKs, API references, docs, guides, and developer examples. Partner with API, research, design, and infrastructure teams to bring new model capabilities and API primitives to developers in a clear, usable way. Use developer feedback, product analytics, and direct customer insight to identif

TypeScriptPythonReactAWS
D
📍 New York, New York, United States
✓ High-confidence listingCompany trend -88.9%
Quick readStrong listing-quality and freshness signals

At Datadog, we're on a mission to build the best platform in the world for engineers to understand and scale their systems, applications, and teams. We operate at high scale, enabling seamless collaboration and problem-solving among Dev, Ops, and Security teams globally for tens of thousands of companies. Our engineering culture values pragmatism, honesty, and simplicity to solve hard problems the right way. Feature flags used to be simple on/off switches. That's changing fast. Flags are becoming a control plane: they're tied to observability, they drive rollout decisions, and AI agents build and run more of this work every day. Datadog is building the platform for that future, and we are now expanding our Feature Flagging & Experimentation product to pair flag decisions directly with observability signals and to modernize the flagging workflow for an SDLC increasingly run by agents. As a Senior Product Manager for Feature Flagging, you will own product strategy and drive execution across flags-plus-observability integration and agentic-era flagging workflows. You will set direction for a critical area of the roadmap, work closely with the observability, RUM, and APM teams, and report directly to the Director of Product leading this team. You'll be relied on to make sound, independent product judgment calls with limited oversight, bring engineering credibility to every decision, and drive B2B go-to-market strategy alongside sales. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. This role is based in New York City and works from our office 3 days a week to support that collaboration. What you will Do: Find every place where a flag decision and an observability signal should talk to each other - rollout gating, anomaly-triggered rollback, experiment diagnostics - and ship a roadmap that unlocks observability and experimentation differentiators in Datadog Feature Flags

B
📍 New York, New York, United States· Full-time
✓ High-confidence listing

$240K – $300K/yr

Quick readStrong listing-quality and freshness signals

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Engineering at Brex Engineering at Brex is about building systems that scale with speed and intention. Our teams span Software, Data, Security, and IT, and operate with high autonomy and deep collaboration. We tackle hard technical problems, own our outcomes, and push for excellence at every level — from architecture to deployment. It’s an environment where engineering is a craft, and builders become leaders. What you’ll do You will lead the engineering team responsible for Brex’s GTM Engineering surfaces, enabling our growth engine across Marketing, Sales, and self-serve funnels. This role focuses on building and optimizing our marketing website (Brex.com), GTM applications, top-of-funnel experiences, and AI-powered systems that increase efficiency, reduce CAC, and improve sales and marketing effectiveness. Where you’ll work This role will be based in our New York office. We are a hybrid environment that combines the energy and

CI/CDAIGoExcel
P
📍 New York, New York, United States· Full-time
✓ High-confidence listingCompany trend -85.7%
Quick readStrong listing-quality and freshness signals

About Pinecone: Pinecone is the trusted AI knowledge company. Its trusted AI knowledge platform—including its Database, Nexus, and Marketplace products—power accurate, fast, and cost-effective AI applications for more than 10,000 customers and 1M developers worldwide. Pinecone's mission is to make AI knowledgeable. For more information, visit pinecone.io . About the Team/Role: This is intended to be an entry level role for new grads/early career professionals. As an Associate Field Engineer, you'll work amongst our Customer Success and Solutions Engineering teams, building deep technical expertise and tooling to directly impact the core product and customer experience. You'll engage with technical stakeholders across the customer lifecycle, from helping prospects understand how Pinecone fits their architecture to guiding existing customers through implementation, optimization, and expansion. You'll collaborate closely with Sales, Product, and Engineering to scope solutions, troubleshoot complex issues, and surface customer insights that shape our product direction. Technical fluency, strong communication, intellectual curiosity, and an AI-first mindset are essential for this role. Responsibilities: Serve as a technical point of contact for customers across their journey from evaluation to production, ensuring best practices and accelerating time-to-value. Deeply understand customer architectures, use cases, and requirements to influence our roadmap and devise solutions that unblock and advance their goals. Build resources to monitor customer health, proactively identifying opportunities to address risk and drive expansion. Troubleshoot issues and deliver high-quality technical support, developing a strong command of Pinecone's product and the broader AI/ML ecosystem. Build processes and capture knowledge to scale and automate support, success, and outreach initiatives. Partner with Sales on technical discovery, deliver product demonstrations, and contribute to proof

JavaScriptPythonJavaAWS
L
📍 New York, NY, United States· Full-time
✓ High-confidence listingCompany trend -25%
Quick readStrong listing-quality and freshness signals

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. With a billion rides per year and counting, Lyft is solving hard problems in a rapidly growing domain with a lot of data and creative solutions in Rider, Driver, Marketplace, and beyond. While traditional approaches to optimization and problem decomposition are sufficient to disrupt transportation, building a next-generation platform for low-cost, ultra-immersive transportation to improve people's lives warrants modern ML utilizing petabyte-scale data. Our highly motivated Machine Learning Engineers work on these challenging problems and define solutions to directly impact various aspects of our core business. The Fulfillment group, within the Marketplace at Lyft, is responsible for determining what inventory can be reliably offered for a given rider session and fulfilling rider requests. The group comprises several sub-teams that generate feasible offers for riders, match rider requests with drivers, and maintain a distributed state machine to track rides and drivers from request through completion. We are seeking a Machine Learning Engineer to join the Fulfillment team and lead the design, development, and deployment of state-of-the-art machine learning systems. This role requires a strategic thinker who can balance high-level system architecture with hands-on technical implementation. You will collaborate across teams to shape the future of ride-sharing by leveraging machine learning and data science. Responsibilities: Design, build, and deploy machine learning models for real-time applications, including translating state-of-the-art research into production-ready solutions Design and implement feature pipelines, model training workflows, and serving infrastructure using Lyft's ML platform Evaluate ML system performance against business KPIs, run experiments, and drive continuous model improvement

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D
📍 New York, New York, United States· Full-time
✓ High-confidence listingCompany trend -88.9%
Quick readStrong listing-quality and freshness signals

At Datadog, we’re on a mission to build the best platform in the world for engineers to understand and scale their systems, applications, and teams. We operate at high scale, enabling seamless collaboration and problem-solving among Dev, Ops, and Security teams globally for tens of thousands of companies. Our engineering culture values pragmatism, honesty, and simplicity to solve hard problems the right way. The Observability Data Platform (ODP) is the backbone of everything Datadog delivers – powering how data is ingested, stored, routed, and surfaced across every product at planet scale. As a Senior Product Manager for ODP, you will work with world-class engineers and cross-functional partners to shape how the platform is deployed, controlled, and operated. You will define product direction across the control plane and data layer, translate complex infrastructure trade-offs into clear roadmap decisions, and help customers get the most from their observability investment – regardless of architecture, topology, or scale. At Datadog, we place value in our office culture – the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You Will Do: Develop a deep understanding of the Observability Data Platform customers – platform engineers, SREs, and product managers that own the product verticals – their infrastructure challenges, deployment topologies, and cost-to-serve trade-offs. Define product direction across multiple ODP surfaces, including the control plane and data layer, by articulating clear problem statements and desired outcomes, and partnering with engineering on technical approach and sequencing Lead conversations with design partners and strategic customers to understand real-world platform pain points, validate product assumptions, and guide solutions from early prototypes through General Availability Develop a co

AIGoRustSpring
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📍 New York, New York, United States· Full-time· Remote
✓ High-confidence listingCompany trend -7.5%
Quick readStrong listing-quality and freshness signals

🚀 About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI. Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI. 📐 About the role We’re seeking a highly skilled fullstack software engineer to join our engineering team building advanced AI-driven agent systems that execute autonomous workflows, orchestrate multi-step tasks, and extend human capacity across enterprise applications. In this role, you’ll play a key part in designing, building, and scaling next-generation AI agents that integrate with enterprise data and services to solve real-world problems. You will collaborate with cross-functional teams to turn complex agent concepts into production-ready systems. We are open to hiring for this role at multiple levels, with compensation ranges scaled to match your experience, expertise, and the scope of the role. 🦸🏻‍♀️ What you'll do Design, implement, and maintain scalable, secure agent-driven services and systems that autonomously accomplish tasks using modern AI frameworks. Develop and enhance robust infrastructure and high-throughput APIs, focusing on core agent capabilities such as

TypeScriptPythonReactAWS
W
📍 New York, New York, United States· Full-time· Remote
✓ High-confidence listingCompany trend -7.5%
Quick readStrong listing-quality and freshness signals

🚀 About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI. Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI. 📐 About the role At WRITER, our enterprise customers are building mission-critical AI applications that transform how their businesses operate. As a senior support engineer, your top priority is helping our developer personas and technical users succeed with our platform. You'll act as a leading voice for our enterprise support function, handling intricate customer issues directly while working in a complex and ambiguous environment to drive impactful value across our customers' businesses. You'll collaborate closely with Customer Success, Education, Product, Engineering, and Sales to create great experiences and help customers get the most out of the platform. By leveraging an automation-first mindset, you'll scale our support operations and use our own AI tools to solve problems faster and more efficiently. This role is available for hybrid work in our New York City and London hubs. and you will report directly to the manager of support engineering. We are open to hiring for

PythonAWSGCPAI
W
📍 New York, New York, United States· Full-time· Remote
✓ High-confidence listingCompany trend -7.5%
Quick readStrong listing-quality and freshness signals

🚀 About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI. Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI. 📐 About the role As a deployment engineer at WRITER, you'll be at the forefront of expanding human capacity through superintelligence. This isn't just a technical role; it's a deeply influential one where you'll partner directly with our leading enterprise customers. Your expertise will be crucial in uncovering their unique business challenges and architecting AI-powered solutions that leverage our powerful platform and enterprise-grade LLMs. You'll transform complex needs into tangible, high-impact applications, creating champions and driving tangible business results. Your builder's mentality and passion for bringing cutting-edge AI into the hands of real users will directly shape the future of work for some of the world's largest companies. This is a critical role that directly impacts our customers' success and product evolution. You'll contribute significantly to WRITER's mission, working with a dynamic team to push the boundaries of what's possible with generative AI. Thi

W
📍 New York, New York, United States· Full-time
✓ Quality checkedCompany trend -7.5%

🚀 About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI. Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI. 📐 About the role We’re seeking a highly skilled fullstack software engineer to join our engineering team building advanced AI-driven agent systems that execute autonomous workflows, orchestrate multi-step tasks, and extend human capacity across enterprise applications. In this role, you’ll play a key part in designing, building, and scaling next-generation AI agents that integrate with enterprise data and services to solve real-world problems. You will collaborate with cross-functional teams to turn complex agent concepts into production-ready systems. 🦸🏻‍♀️ What you'll do Design, implement, and maintain scalable, secure agent-driven services and systems that autonomously accomplish tasks using modern AI frameworks. Develop and enhance robust infrastructure and high-throughput APIs, focusing on core agent capabilities such as memory, communication channels, skills, intelligent decision logic, security and workflow management. Integrate agent capabilities with backend services

TypeScriptPythonReactAWS
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📍 New York, New York, United States· Full-time
✓ Quality checkedCompany trend -7.5%

🚀 About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI. Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI. 📐 About the role As a deployment engineer at WRITER, you'll be at the forefront of expanding human capacity through superintelligence. This isn't just a technical role; it's a deeply influential one where you'll partner directly with our leading enterprise customers. Your expertise will be crucial in uncovering their unique business challenges and architecting AI-powered solutions that leverage our powerful platform and enterprise-grade LLMs. You'll transform complex needs into tangible, high-impact applications, creating champions and driving tangible business results. Your builder's mentality and passion for bringing cutting-edge AI into the hands of real users will directly shape the future of work for some of the world's largest companies. This is a critical role that directly impacts our customers' success and product evolution. You'll contribute significantly to WRITER's mission, working with a dynamic team to push the boundaries of what's possible with generative AI. Thi

PythonRestAIGo
W
📍 New York, New York, United States· Full-time
✓ Quality checkedCompany trend -7.5%

🚀 About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI. Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI. 📐 About the role At WRITER, our enterprise customers are building mission-critical AI applications that transform how their businesses operate. As a senior support engineer, your top priority is helping our developer personas and technical users succeed with our platform. You'll act as a leading voice for our enterprise support function, handling intricate customer issues directly while working in a complex and ambiguous environment to drive impactful value across our customers' businesses. You'll collaborate closely with Customer Success, Education, Product, Engineering, and Sales to create great experiences and help customers get the most out of the platform. By leveraging an automation-first mindset, you'll scale our support operations and use our own AI tools to solve problems faster and more efficiently. This role is available for hybrid work in our New York City and London hubs. and you will report directly to the manager of support engineering. 🦸🏻‍♀️ What you'll do Own

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