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We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity The Associate Technical Success Manager (TSM) is a high-impact role responsible for the complete post-sales technical journey and expansion architecture within our enterprise customer base. In this role, you will act as the customer's ultimate technical champion. You will drive platform adoption and consumption while leading the technical architecture for expansion motion. By bridging the gap between hands-on technical implementation and strategic business value, you will ensure our largest enterprise customers unlock the full power of the New Relic platform, driving both value realization and new consumption opportunities. What you'll do 1. Drive Onboarding, Adoption & Consumption Guide Customers to Committed Consumption: Work alongside customers during the onboarding process, understanding their needs and guiding them through best practices to ensure prompt achievement of committed usage levels. Manage Mutual Activity Plans: Design and execute Mutual Activity Plans (MAPs) tied directly to customer business outcomes. Set clear milestones, celebrate customer achievements, and proactively address any implementation hurdles. Maintain Consumption Levels: Proactively engage with customers to mitigate churn risks by continuously demonstrating platform value and addressing technical concerns. 2. Champion Technical Architecture & Expansion Value-Driven Storytelling: Deliver tailored, high-impact product demonstrations that move beyond "feature-function

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Opportunity Flexport is investing heavily in the next generation of fulfillment—and we’re looking for a Staff Program Manager, Strategic Initiatives who wants to be at the center of that transformation. This is not a traditional program management role. You will be the architect and hands-on builder of tomorrow’s Flexport Fulfillment network: deploying automation, designing processes, building decision tools, and creating the operational standards that define how we scale. You will own initiatives from whiteboard to go-live—and you will own the business case and ROI that justifies every dollar we invest. That means getting into the weeds on automation system design (ASRS, robotics, goods-to-person), building the financial models to size the opportunity, driving implementation on the floor, and tracking realized returns post-launch. You are accountable for the full lifecycle. You’ll sit at the intersection of operations, product, engineering, and technology—working across all functions to identify gaps, design solutions, and bring them to life. We want someone who thrives in ambiguity, loves solving highly technical problems, and isn’t afraid to get hands-on—whe

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The opportunity: We're hiring an Implementation Manager to own and evolve Flexport's Implementation Methodology as our product suite expands. This is a self-starter role: you build the playbook for how we implement Flexport's ICP products today, then adapt it as new products and services come online. You'll drive implementation workflow independently, manage cross-functional projects end-to-end, and partner with Sales and Operations to get new business live and delivered as sold. What you'll do: Build and evolve the Implementation Methodology: task definitions, personas, ownership, timing, dependencies, templates. Standardize them so the outputs can span across customers, services, and new ICP products as our suite grows. Take first-mover ownership of implementation gaps: when a new product or service doesn't have a playbook yet, you build one, rather than waiting to be told. Partner with Sales and Operations as the client's primary point of contact through implementation, including solutioning support. Lead implementation for new accounts and new business with existing clients, from award through ramp to steady-state delivery. Scope awarded business and build the

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity Are you ready to step into a pivotal leadership role where your engineering depth directly shapes the future of our core platform? As our new Engineering Manager, you will lead a talented, distributed team across US and EU time zones, acting as the critical manager bridging regional collaboration. Our Cloud Foundation team is the backbone of the New Relic platform. In this role, you won't just manage tasks; you will mentor and empower engineers, transitioning our operational framework from a reactive state to a culture of proactive ownership and engineering excellence. You will oversee critical global initiatives, including major regional expansions into FedRAMP High / IL4, India, and Australia. If you thrive on solving complex multi-cloud challenges at an exabyte scale while helping engineers grow in their careers, this is your opportunity to make a lasting impact. What you'll do Empower & Mentor: Lead and nurture a high-performing engineering team across the US and EU, facilitating career development, performance growth, and a collaborative team culture. Drive Strategic Ownership: Champion a shift from reactive delivery to proactive technical ownership, establishing best practices for platform reliability and cross-regional alignment. Lead Regional Expansions: Architect and execute key global infrastructure expansions across complex environments (including FedRAMP High / IL4, India, and Australia). Architect for Extreme Scale: Guide decisions around micr

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Opportunity: We are seeking an Account Executive with experience in end to end supply chain solutions and fulfillment to build and maintain a healthy book of business. You'll be part of a high-performing team where you’ll focus on building up Flexport’s brand while solving customer problems with tech-enabled supply chain and fulfillment solutions. A normal day might include leading a discovery call with a prospect to uncover more about their supply chain processes, project managing the complexities of a global supply chain, reviewing a customer’s growth strategy with their Flexport Operations Team, jumping on a plane and travel with a prospective client to tour a Flexport warehouse, or sharing your best practices with the broader sales team in a peer learning session. You will Build your book of business by closing net-new customers and/or cross-selling and upselling existing customers that contribute to Flexport's overall revenue goals Uncover and connect with ideal clients through a combination of self-prospecting and collaboration with our SDR team Consult with new clients to understand their supply chain needs Create a value-add solution, demonstrating Flex

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. Your Launchpad into Global Trade The opportunity As a Customs Specialist, you won't just be starting a job; you'll be starting a career at the heart of international trade. You'll join our core Customs team—a product poised for more than 10x growth in the next five years—and play a pivotal role in how goods move around the world. You'll be on the front lines, working with clients, shippers, and government agencies to clear goods across international borders. Forget old-school logistics; here, you'll use Flexport's state-of-the-art technology to automate processes and set new industry standards. You’ll be surrounded by industry leaders in a vibrant, supportive environment that’s built on teamwork and innovation. We invest in our people with continuous learning opportunities to help you grow into a thought leader in the customs field. What you’ll do Become a global trade expert by navigating the complex world of customs regulations to ensure goods comply with international laws. Keep supply chains moving by managing the essential documents and data needed for smooth customs clearance to CBP. Build your client management skills by collaborating with

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. Build the programs to help Flexport grow Since 2020, Flexport's Automation Engineering team (formerly the Low Code team) has used tools like Retool, n8n, Python/Streamlit, and Apps Script to automate the "long tail" of operational complexity across Customs — delivering millions of dollars in ROI. As Flexport moves upmarket, more clients need custom integrations to onboard successfully, and this is the team that builds those solutions quickly and pragmatically. The Opportunity You'll build the integrations and automations that let Flexport's customs clients onboard quickly and smoothly. Partnering closely with Customs Business Development, brokerage operations, and client teams, you'll turn business requirements into working solutions — from API/EDI data flows to bespoke automations — for some of Flexport's largest and most complex accounts, many of them migrating from competitors with a high bar from day one. It's high-impact, high-visibility work on a small team that ships fast and sees its ROI directly. You Will Build, deploy, and maintain production-grade integrations and automations using Retool, n8n, Python/Streamlit, Apps Script, and SQL. Partner with Customs

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. Join Our Talent Community: Future Opportunities at Flexport Flexport is always moving forward, and our Operations team is constantly growing! While we might not have an active opening today, we want to have your information ready so we can reach out the moment the right role becomes available. Your Launchpad into Global Trade The Opportunity: Flexport's Global Operations team is the front line team responsible for successfully managing our Customer’s supply chains end to end. To achieve this, the Global Operations team is at the heart of delighting our customers, managing our partners and working closely with our technology partners to drive innovation through process automation. With our focus on developing a global network, our operational teams are strategically located across the world to manage and execute our services and products offered to our customers and partners. Flexport Global Operations raises the bar by using data to manage our customer’s supply chains and identifies opportunities to improve fidelity in planning, responsiveness and overall execution. The Global Operations Associate is responsible for the ownership and execu

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. Exciting Trade Advisory Opportunity to Help Make Global Trade Easy The opportunity: With revenue growing at breakneck speed, Flexport is looking for a Senior Trade Advisory Associate, Classification to join our team. In this role, you will execute and manage all classification projects with our clients and internal stakeholders. We also expect this role to support other trade advisory matters as we collectively challenge the status quo and reduce friction in global trade. You will: Help manage Flexport’s HS classification service. Work with clients and internal stakeholders to classify products under the Harmonized Tariff Schedule of the United States and similar global schedules. Take ownership and actively manage HS classification projects with our clients and internal stakeholders to ensure efficient and proper transfer of product data. Analyze, research, and assign proper HS classifications for products imported by our clients using the Harmonized Tariff System. Audit HS classifications for accuracy. Use your knowledge of Section 301 China tariffs and related exclusions. Proactively stay informed on the latest updates to CBP regulations or rulings

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. Join Our Talent Community: Future Opportunities at Flexport Flexport is always moving forward, and our Operations team is constantly growing! While we might not have an active opening today, we want to have your information ready so we can reach out the moment the right role becomes available. Your Launchpad into Global Trade The Opportunity: As a Global Operations Specialist, you are responsible for executing the shipment lifecycle for Ocean & Air shipments, ensuring data integrity is maintained at the highest standard, and proactively minimizing delays with urgency. As a new team member in our North American Operations group, you'll begin by immersing yourself in our company culture and mastering world-class operations. As Flexport continues to grow, there could be opportunities for future Flexporters to become founding team members in new markets, relocate internationally, and help us expand our presence around the world. If you're interested in a fast-paced career with the potential for international experience, this opportunity could offer you unmatched growth and adventure. You will: Be responsible for executing the movement of ocean an

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. Exciting Trade Advisory Opportunity to Help Make Global Trade Easy The opportunity: The global supply chain is one of the most heavily regulated industries for all parties involved. Everyone from the carriers, intermediaries, trucking companies, 3rd party logistics, freight forwarders, shippers, consignees, importers, exporters, and brokers face a challenging and complex task of navigating through a myriad of laws from the originating country, destination country as well as international treaties and conventions. The Trade Advisory team, consisting of business consultants, lawyers and licensed customs brokers, offers advanced customs and trade expertise to help clients identify supply chain risks and cost savings opportunities. We are looking for a Senior Trade Advisory Associate (Post Entry Team) to help build out our Post Entry team, who will mainly focus their day to day on managing and executing post entry filings on behalf of the Trade Advisory team. You will: Support trade advisory team with filing post entry filings, including post summary corrections and protests. Monitor liquidation statuses of post entry filings and alert internal

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity Are you a driven, resilient sales professional looking to elevate your career in a high-growth SaaS environment? At New Relic, our Business Development Representative (BDRs) play a critical role in building pipeline and driving revenue by engaging prospects and introducing them to the value of our platform. If you have the grit, determination, and a proven track record in sales, we want to hear from you. Why Join New Relic? New Relic is the leader in observability and application performance monitoring. Our BDR team is at the forefront of our go-to-market strategy, partnering closely with Account Executives (AEs) to deliver impactful business outcomes for our customers. You’ll join a collaborative, high-energy team with personalized coaching, world-class tools, and significant opportunities for career growth. What you'll do Generate new business opportunities through outbound cold calling, personalized email outreach, and social selling. Pre-qualify inbound and outbound leads by understanding customer pain points and aligning them with New Relic’s solutions. Collaborate with AEs to research target accounts, identify key personas, and create tailored outreach strategies. Manage and grow a pipeline of prospects while maintaining consistent communication to nurture early-stage opportunities. Exceed daily, weekly, monthly metrics, including qualified meetings and pipeline contribution, while delivering a stellar customer experience. This role requires 1+ years of

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your Opportunity: If you seek to bring new, disruptive ideas to the enterprise software market, it is time for your next big challenge. We are looking for a Account Executive to join our extraordinary North America Sales team. This is a chance to work with a "challenger brand" mentality—offering you the chance to do things you might not have been allowed to do before. You will be crucial in steering where we are headed. This is a remote opportunity, meaning you can forget the daily traffic jams and commute from your bedroom to your home office in moments. However, you won't be isolated; you will be out in the field making things happen across the Northeast region. What You'll Do: Build Relationships Face-to-Face: You will have frequent face-to-face meetings with clients, perfect for someone who thrives in social settings. You will focus on customers within the East region, building genuine connections rather than just sending emails. Enjoy Autonomy and Trust: You will have the freedom to follow your instincts and make your own decisions. We trust you to manage your own schedule, balancing your home office time with necessary travel. Engage at the Highest Levels: You will navigate complex organisations and present to multiple decision-makers, including the "C-Suite," ensuring our value proposition is heard by those who matter most. Drive Market Impact: You will help companies across every size and vertical improve their customer experience and accelerate their time to market. T

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity Are you a driven, customer-focused sales professional looking to elevate your career in a high-growth SaaS environment? At New Relic, our Sales Development Representatives (SDRs) play a critical role in building pipeline and driving revenue by acting as the first point of contact for prospects who have shown interest in our platform. If you have excellent communication skills, a sense of urgency, and a proven track record in sales or customer-facing roles, we want to hear from you. Why Join New Relic? New Relic is the leader in observability and application performance monitoring. Our SDR team is at the forefront of our go-to-market strategy, partnering closely with both Marketing and Account Executives (AEs) to deliver impactful business outcomes for our customers. You’ll join a collaborative, high-energy team with personalized coaching, world-class tools, and significant opportunities for career growth. What you'll do Respond quickly and effectively to high volumes of inbound marketing leads, including trial sign-ups, demo requests, webinar attendees, and website chats. Qualify inbound leads through active listening and discovery calls, understanding customer pain points and aligning them with New Relic’s solutions. Collaborate with Marketing and AEs to provide feedback on lead quality, campaign effectiveness, and ensure a seamless handoff of qualified opportunities. Manage and organize your pipeline diligently, ensuring strict adherence to lea

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity New Relic is looking for a strategic, high-energy Senior Cloud Partner Sales Manager to scale our co-sell ecosystem with Amazon Web Services (AWS) and Microsoft (Azure). In this role, you won't just be managing partnerships—you will be a critical growth engine. You will act as the vital bridge between New Relic’s internal sales leadership and our cloud partner counterparts. Your primary mission is to build deep relationships, align go-to-market (GTM) strategies, and execute high-velocity co-sell motions that directly accelerate pipeline and revenue growth. What you'll do GTM Strategy & Sales Alignment Bridge the Gap: Serve as the primary liaison between New Relic’s internal sales leadership (AVPs, RVPs, and Account Executives) and AWS/MSFT partner sales teams. Co-Sell Execution: Drive the day-to-day co-sell motion, mapping accounts, identifying new logos, and accelerating existing deals via AWS Marketplace and Azure Marketplace. Pipeline Generation: Build and execute regional partner plans that generate qualified pipeline, leveraging cloud provider funding programs, incentives, and credits. Relationship & Alliance Management Build Cloud Networks: Cultivate deep, trusted relationships with AWS and MSFT Partner Development Managers (PDMs), Cloud Account Managers, and field sales leadership. Evangelism: Educate cloud partner sales teams on New Relic’s value proposition, ensuring we are top-of-mind for cloud migration, modernization, and observability init