Business Operations Partner Director in New York

The Technical Solutions (TS) Enablement team empowers Datadog's global post-sales organization—including Support, Customer Success, and Sales Engineering—with the skills, tools, and resources they need to deliver world-class customer outcomes. As a Senior TS Enablement Program Manager supporting Global Support Engineering, you'll own the design and execution of complex, high-visibility enablement programs that drive lasting change across the TS organization. You'll operate with significant autonomy, lead cross-functional initiatives, and serve as a senior voice within the Enablement team—partnering closely with leadership to translate business priorities into measurable enablement impact at scale. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Own the end-to-end strategy and execution for complex, global enablement programs—managing multiple concurrent workstreams across regions, functions, and timelines with limited guidance. Lead cross-functional stakeholder relationships with senior partners across StratOps, Product, TS Leadership, and the People Team—negotiating scope, aligning on priorities, and driving accountability without positional authority. Translate business goals and OKRs into multi-quarter program roadmaps; communicate priorities, trade-offs, and progress to leadership with clarity and a clear point of view. Design and implement comprehensive metrics frameworks to measure change adoption and program effectiveness; pull and analyze Salesforce and LMS data to track performance against KPIs; present findings to senior stakeholders and iterate for lasting impact. Build and deliver executive-ready materials that tell a compelling business story—translating complex data, program updates, and regional insights into structured narratives with cle

Datadog's brand is entering a new chapter—one that needs a designer with the taste and craft to set the bar for what it looks and feels like. We're looking for a Lead Designer to support that evolution: someone who can take a brief, create visionary concepts, pitch them with conviction, and then build the system that lets the team anchor and scale the direction. This role shapes how our brand shows up everywhere it counts and enables brand scalability across every customer touchpoint, from campaigns and events to digital experiences. This is a hands-on craft role first. You'll bring deep expertise in design, brand identity, visual language, and systems thinking, paired with strategic thinking, business-problem-solving approach. You're as comfortable concepting a bold campaign idea as you are building the design system that makes it repeatable. You move with ease across mediums and you bring a team-oriented, can-do attitude to whatever the work requires. You bring hands-on experience using AI-assisted workflows to elevate how we design, build, and scale our brand. You'll combine exceptional brand craft with a passion for building enduring systems, enabling teams across the organization to create with confidence through thoughtful tools, documentation, and design leadership. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Lead the evolution of Datadog’s visual identity and establish the quality bar for brand expression across every touchpoint. Build the brand systems, templates, asset libraries, and guidelines that allow teams across Datadog to create high-quality work quickly. Design, build, and steward a scalable, Figma-native brand system—including component libraries, variables, documentation, and governance—that enables consistency across a grow

In this competitive market, the Group Product Manager for Cloud Security will play a mission-critical role in providing product and strategy leadership to grow Datadog’s market share through differentiation, innovation and compelling customer value. This leader will lead a talented and growing team of product managers and work with world class engineers to build and grow multiple Cloud Security products that play an essential role for our customers’ cloud security programs, and growing Datadog into a security industry leader. You Will: Run and grow multiple Cloud Security products to meet revenue and business targets with the goal of building a multi-hundred million dollar annual business. Lead and own product strategy and roadmap for accountable security products, fully aligned to revenue and business goals and with compelling differentiation and customer value. Ensure predictable roadmap execution across direct and partner teams to achieve product and business outcomes required to meet the revenue and business goals. Analyze and develop pricing and packaging strategies to maximize revenue through attaching deep understanding of market dynamics and other strategic leverage points. Drive GTM strategy with GTM partner teams to achieve revenue and business goals Fulfill the role as the product-leader representative across accountable product lines with analyst, press and customer communities Manage and grow individual contributor (IC) Product Managers, ensuring they are motivated, delivering high quality work and finding high fulfillment. Model and contribute to a culture of learning and collaboration across product management and the broader organization Raise the bar of PM leadership through leadership in strategy development, roadmap planning and execution, GTM and overall product-leader responsibilities. You Are: An experienced leader in Product Management with demonstrated business growth and customer adoption success in the CNAPP, data and AI

As a Staff Product Manager on Datadog's Observability Data Platform (ODP) , you will lead product management for a portfolio of foundational platform bets — work that changes the cost structure and capability of the platform itself, not the cost of any single feature. Among ODP’s portfolio of engineering work are efforts to bring the platform's unit cost down meaningfully each quarter, plus a slate of architectural bets aimed at order-of-magnitude cost reduction over the longer horizon. The work you'll lead reshapes how Datadog ingests, routes, and exposes telemetry value to customers — and is foundational to how every product team in Datadog's ecosystem will think about telemetry economics going forward. This role reports to the Group Product Manager of ODP. What You'll Do: Set product direction across foundational platform bets by defining problems and desired outcomes, partnering with engineering to determine slices of work that drive value in phases for users and the business. Collaborate on the long-term cost-and-value architecture of the platform — how value-aware telemetry, innovative data engines, and customer-facing cost stories fit together over multiple quarters. Develop and defend sizing and impact estimates for large, diffuse programs — credibly produce the analysis that engineering leadership and pricing partners need to make resourcing and prioritization calls. Anticipate and communicate market trends in telemetry economics and agentic observability and how they shape platform investment. Develop deep understanding of cost-to-serve by partnering with engineering on the unit economics of the data platform and bring that cost-profile understanding into collaborative discussions with product verticals about customer-facing trade-offs. Surface the customer-positive angles in cost work that engineering-led optimization tickets don't currently make visible. Deliver concise written and verbal communication to executive, engineering, and customer audien

Datadog is seeking curious, driven interns to join our Product Management team and help build products that improve how engineers monitor and understand their systems. As a Product Management Intern, you'll support the product development lifecycle by partnering closely with Engineering, Design, and Product Marketing to bring new ideas and features to life. You'll gain hands-on experience working on products that serve highly technical customers while contributing to meaningful business and user outcomes. Interns are embedded directly within product teams, working on meaningful initiatives alongside full-time Product Managers and contributing to actual product decisions. Our platform processes over 100 trillion events per day across 30,000+ customers in a multi-cloud environment -- giving you direct exposure to large-scale, real-time systems built by engineers, for engineers. It's an environment where you'll develop product thinking, technical communication, and cross-functional collaboration skills by doing the work, not just observing it. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Conduct customer discovery conversations and gather feedback to better understand user needs Drive product initiatives from concept through launch alongside Engineering, Design, and Product Marketing teams Translate customer and business needs into clear product requirements and engineering priorities Analyze customer feedback, product data, and market insights to help inform product decisions Prepare and deliver technical product demonstrations and communication materials Develop technical understanding of Datadog’s observability platform and cloud infrastructure products Who You Are: Targeting a 2028 full-time graduation or start date Pursuing a degree in

As a Cloud Security Engineer you will partner with different stakeholders across the organization to secure our cloud infrastructure. As part of the Platform Security organization we secure the building blocks of Datadog’s applications and infrastructure. We do this by building solutions to solve systemic risks and combine an approach of making the secure path easier and the insecure path harder to secure and accelerate the business. We regularly partner with the most bleeding edge internal products and are working to solve and build solutions to enable our safe usage of AI. We also develop AI based solutions to enable security at scale. We are looking for a Service Mesh and Kubernetes focused security specialist to help round out an incredibly strong infrastructure security focused group. You will rotate through a variety of internal projects and gain deep exposure to Datadog’s infrastructure. At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them. What You’ll Do: Solve our most challenging cloud infrastructure security problems starting with our core building blocks and golden paths. Enable our engineers to build and ship secure solutions quickly. Build and extend Datadog’s Platform Security solutions. Leverage and influence the direction of Datadog’s products to secure our infrastructure, and provide internal feedback that enables our teams to improve the products for ourselves and our customers. Who You Are: You have a BS/MS/PhD in a Computer Science, Engineering or related scientific field or equivalent professional experience. Passionate about advocating for and implementing solutions to complex problems, at-scale, in a large multi-cloud environment. You don’t want to just provide security recommendations, you want to help imple

The Opportunity Datadog is looking for a strategically-minded and action-oriented Senior Sales Curriculum Manager to design, deploy and scale global Sales Enablement programs for our Enterprise Sales and Mid-Market Sales teams. Reporting to the Senior Manager, Enablement Curriculum and working with a cross-functional Enablement team, you will identify business needs and work with stakeholders to plan, build and implement best-in-class learning experiences. This role relies on a blend of instructional design expertise, sales acumen and data-driven decision making. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. Who you are: An owner: You take pride in your outputs and their outcomes. You take ownership from strategy through execution and consistently deliver measurable results. An innovator: You enjoy challenging the status quo by bringing new ideas to the table and looking for ways to improve what already exists. An agile problem solver: You shift seamlessly between detail and big picture to meet the moment, adapting to change with a solutions-oriented mindset. A lifelong learner: You challenge assumptions and use curiosity to drive continuous improvement. A trusted advisor: You ask sharp questions, synthesize complex ideas, and build relationships to understand and explain ambiguous concepts. A clear communicator : You bring structure, clarity and polish to your work - whether it’s written, verbal or visual communications. What you’ll do: Own and evolve the curriculum strategy for Enterprise and Mid-Market Sales globally, aligning enablement investments to revenue priorities and performance outcomes. Build and maintain role-specific learning journeys (including onboarding, everboarding and on-demand resources) for Enterprise Account Executives, Mid-Market Account Execu

Datadog is expanding the Technical Solutions (TS) organization by seeking a customer-focused, deeply technical Distinguished Architect to join our Product Solutions Architecture (PSA) team. In this role, you will act as a technical multiplier for the world's leading AI labs and AI-native companies. You will bridge the gap between their bleeding-edge infrastructure aspirations and Datadog’s technology roadmap, ensuring our platform natively solves the unique observability challenges of training and deploying foundational models at scale. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Leadership : Demonstrate thought leadership in the AI/LLM space. Influence key decision makers and stakeholders by connecting technical capabilities to organizational and business impact. Advisory : Strategically partner with highly technical Founders, Heads of Infrastructure, and Research Lead peers. Guide them on best practices and emerging industry trends in the AI/LLM space. Lead high-level technical and architectural conversations around AI adoption. Presentations : Lead deep-dive architecture reviews and design engagements with customer teams and their leaders to share industry trends, best practices, and demonstrate how Datadog can support high-throughput hyper scale AI workloads. GTM : Identify emerging AI-native technology shifts and feed them directly back to Datadog Product Management. Co-create custom observability integrations and solutions alongside Product SAs to keep Datadog at the absolute forefront of the AI stack. Collaboration : Collaborate with Product Solutions Architecture (PSA), Sales, Sales Engineering and Marketing in providing high-quality technical resources to a broad audience of practitioners and economic buyers. Hiring : Assis

About the Team OpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Sales team partners closely with customers to deeply understand their businesses and needs, helping inform the development of products and solutions that drive meaningful revenue growth and long-term success on the platform—while maintaining strong standards for user trust and platform integrity. About the Role As an Agency Partner, you will be responsible for driving new and expanded advertising revenue through strategic relationships with leading agency holding companies.. You will help agencies and their clients leverage OpenAI’s platform to connect with highly engaged audiences in innovative and responsible ways. This role is focused on building and growing agency partnerships that unlock opportunities across a broad portfolio of advertisers. You will own the agency partnership strategy—from executive relationship development and joint business planning to agency education and portfolio activation—establishing OpenAI as a trusted partner and driving sustained adoption and revenue growth across agencies and their clients. You’ll partner closely with Client Partners, Account Managers, and cross-functional teams to coordinate agency engagement, identify priority advertiser opportunities, and ensure consistent execution across your agency portfolio. This role is based in our New York City office, and candidates are expected to work from the office three days per week. In this role, you will: Develop and execute strategic agency partnership plans that increase adoption, unlock advertiser investment, and drive revenue growth across agency holding companies and independent agencies. Develop and execute strategic agency plans that drive advertiser adoption, client ROI, and long-term revenue growth. Build and maintain relationships with senior agency decision-makers across investment, strategy, planning, innovation, data, commer

About the team OpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We operate at the intersection of customer delivery and core platform development. About the role As a foundational FDE manager, you’ll lead FDE through high-stakes, ambiguous customer deployments and own technical and business value outcomes end to end. You’ll grow a team that can operate under pressure and help OpenAI learn from the field. You’ll partner closely with Product, Research, Sales, and GTM to ensure fieldwork informs roadmap priorities, drives new exploration, and supports safe deployment at scale. Your decisions will influence how OpenAI is trusted by the customers closest to our deployment work. Your success will be measured by how consistently your team ships, how clearly you deliver signal to Research and Product, and how durable your team and delivery model prove to be. This role is based in New York City We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. This role also will require travel up to 25%. In this role you will Lead and grow a team of FDE delivering production systems with frontier models Own end-to-end delivery outcomes through clarity, speed, tight coordination, and technical quality Codify what works into tools, playbooks, and roadmap inputs that create leverage for both OpenAI and our wider developer community Notice early indicators and raise them with urgency, whether in product behavior, customer environments, or delivery practices Use judgement to distinguish what requires action and what does not Set a high bar for FDE performance and support each person’s growth through direct, actionable feedback Define how we staff and support field teams that can scale without added complexity You might thrive in this role if you Bring 8+ years of engineering or technical delivery experience, including 2+ years managing high-performing FDE or custo

About the Team The AI Architect team partners with organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with customers across industries and digital-native businesses to identify where AI can create value, design secure and scalable solutions, and help those solutions move from early exploration into sustained production adoption. The team brings together technical strategy, customer partnership, and practical deployment expertise, working closely with Sales, Product, Engineering, Research, and specialist delivery teams. About the Role As an AI Architect, you will be the senior technical owner for a named portfolio of customers and the primary technical counterpart to their leadership teams. You will act as the “CTO of your book of business”, shaping each customer's AI strategy and guiding their journey from pre-sales discovery and solution evaluation through deployment, adoption, and measurable business impact. You will own the technical account plan across ChatGPT Enterprise, the OpenAI API, Codex, and other agentic AI solutions. In partnership with the Account Director, you will translate business priorities into a focused use-case portfolio, an actionable adoption roadmap, and a clear path to durable customer value and growth. The Account Director owns commercial strategy; you own the technical strategy, customer journey, and path to production value. You will remain accountable for the technical outcome while bringing in the right specialists across deployment, implementation, enablement, security, product, and partners to provide deeper expertise and execute work where needed. This role calls for strong industry fluency, sound architectural judgment, and the ability to move confidently between executive strategy and hands-on technical conversations. In this role, you will: Serve as the primary technical advisor and long-term technical relationship owner for a named portfolio of existing customers and pre-sales prospect

About the team The Applied AI Engineer, Digital Natives team is responsible for ensuring the safe and effective deployment of Generative AI applications for developers and enterprises. We act as a trusted advisor and thought partner for our customers, working to build an effective backlog of frontier AI use cases for their industry and drive them to production through strong technical guidance. As an Applied AI Engineer in the Digital Native segment, you’ll help large and highly sophisticated companies transform their business through custom AI solutions applications such as customer service, automated content generation, contextual search, personalization, and other novel use cases leveraging OpenAI’s newest, most exciting models and latest capabilities. About the role We are looking for a driven solutions leader with a product mindset to partner with our customers and ensure they achieve tangible business value with frontier AI. You will pair with senior customer leaders to establish AI strategic roadmaps and identify the highest value applications. You’ll then partner with their engineering and product teams to move from prototype through production. You’ll take a holistic view of their needs and design an enterprise architecture using OpenAI APIs and other services to maximize customer value. You will collaborate closely with Sales, Solutions Engineering, Applied Research, and Product. This role is based in our NYC office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Deeply embedded with our most sophisticated and technical platform customers, serving as their technical thought partner in ideating and building novel applications on our APIs. Proactively provide guidance to our customers on how to maximize business impact from their applications, accelerating their time to value. Experiment and prototype solutions with and for your customers. Forge and manage relationships wi

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role You'll own the quality bar for Notion AI products. You’ll work with product and engineering teams to build systems to define what “good” looks like, measure our progress, and drive changes to deliver reliable and high-quality AI experiences. Your work directly shapes how Notion's AI products behave for millions of users. This isn't a traditional software engineering role. It’s an art & science role . You won't spend your days writing code. Instead, you'll focus on understanding and shaping how our AI products behave through context engineering, designing evaluation systems, and analyzing data. This team sits in our AI engineering team, working directly with engineering, product, design, and data. This role is a unique blend of ops, strategy, and product thinking. Day to day, you'll live in production data, ship prompt fixes, run evals and, in effect, shape our quality strategy. As part of that you'll shape Notion's model strategy and work directly with frontier AI labs (OpenAI, Anthropic, Google) to evaluate and launch new models. We're looking for problem-seeking generalists interested in 0 → 1 : curious people wi

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role: We’re looking for a Technical Enablement Manager to own the end-to-end learning, knowledge, and training experience for Notion’s global customer experience (CX) teams—spanning onboarding, change management, and continuous learning. This is an opportunity to build, lead and innovate on programs that ensure customer-facing support teams have the knowledge, skills and processes they need to consistently deliver high-quality support experiences to Notion customers. You’ll set the enablement strategy, partnering closely with CX leadership and cross-functional partners to identify skill, knowledge and process gaps, and translate those needs into durable enablement solutions—content, workflows, and programs. This role is based in New York City, USA. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days. What You'll Achieve: Own end-to-end CX enablement for a business vertical: define learning outcomes, readiness expectations, and content strategy across

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About The Role Notion is reimagining how customers adopt, expand, and realize value from software in an AI-native world. As an Outcomes Architect, you’ll be the build-beside partner who helps customers turn AI ambition into working systems inside Notion. You’ll own workflow adoption, value delivery, and renewal outcomes for a book of named accounts, with a focus on customers that are flat, at-risk, or need a stronger path to measurable impact. You’ll partner closely with Solutions Consultants on account strategy, expansion qualification, and planning, while directly shaping outcomes that strengthen customer partnerships and contribute to predictable revenue. If you’re someone who loves helping customers build workflows that solve real business problems—and you want to work at the intersection of AI, productivity, customer value, and revenue impact—this is the role. What You'll Achieve Drive workflow adoption and value realization for a book of named accounts ensuring your customers know how to deliver outcomes with Notion Contribute directly to NRR with predictable renewal and expansion pipeline and proactive product adoption for you