Business Strategy Principal in United States

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is seeking a Principal Customer Success Manager who will focus on building high-value, strategic relationships with large, global customers. The role requires extensive experience in SaaS Customer Success, strong business acumen and exceptional communication skills. The Principal Customer Success Manager is expected to provide thought leadership and mentorship, as well as lead and/or contribute to special programs and projects (minimum of 10% per working week). For the right candidate, this is a career-defining opportunity to join the market leader in Collaborative Work Management (CWM) and help influence the future of Customer Success as a vocation. This role reports to a Sr. Manager of Sr. Customer Success and has flexibility to work remotely from the West Coast. You Will: Manage a diverse book of business at scale, with a focus and engagement, enablement and adoption. Understand your customer’s business model, go to market strategy and organizational structure. Create and execute internal territory engagement plans and/or external joint customer enablement plans that focus on tailored, customer-specific strategy, proactive risk mitigation, value realization and expansion. Use data to gain insights, provide guidance, increase customer adoption and identify opportunities for expansion. Lead or influence renewals, partnering with internal teams to form a cohesive approach to mitigate churn and support expansion. Positively impact revenue via early risk identification and mitigation strategies

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Principal Software Engineer on the Sharing team, you will lead large, multi-team initiatives with long-term technical vision and group-level impact. You will be expected to define and drive the platform-wide strategy powering how millions of users capture, share, and discover content on Roblox. In this role, you will set engineering standards, mentor senior engineers, and serve as a key architect of our long-term technical direction. You Will Drive Strategy & Execution: Own the outcome of complex, business-critical programs spanning several teams, often lasting years. Innovate at Scale: Develop and drive a multi-year technical vision for content creation and sharing, anticipating scale, technology, and business evolution. Elevate Reliability: Lead high-severity incident response across groups; drive durable systemic solutions that improve reliability and velocity. Architect Foundations: Regularly improve shared infrastructure and foundational systems, introducing frameworks that uplift development speed across the organization. Align Teams: Aligns multiple teams on shared technical direction, producing detailed design docs, phased roadmaps, and planning models that balance short an

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Difference You Will Make: We're looking for a thoughtful, analytically rigorous, and strategically minded finance professional to partner with our Community Support leadership team. This role sits at the intersection of strategy, product, and operations: evaluating the impact of what we build, shaping the Airbnb customer experience, and connecting Community Support initiatives to Airbnb's broader company priorities. You'll be a trusted advisor to leadership and a key voice in cross-functional conversations across Product, Engineering, Finance, and Operations, working on some of the most consequential technology and investment decisions at Airbnb. A Typical Day: Build frameworks to measure ROI and cost-effectiveness of technology deployed within Customer Support, surfacing where investments are working and where spend should be reallocated Develop financial analyses evaluating AI initiatives, differentiated Customer Support models, unit economics, customer retention, and contribution margin Provide financial analysis and deal support for negotiations with operations partners to secure optimal pricing and contract terms Ensure Customer Support proactively and efficiently supports new business initiatives such as Hotels on Airbnb, Experiences, and other partnerships Monitor Customer Support industry trends and emerging technologies, including AI in customer service, to identify risks and opportunities Own core financial planning for CS, including forecast accuracy, the annual planning process, and long range planning Your Expertise: 9+ years in strategic finance, investment banking, or management consult

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Principal Software Engineer Who is Mastercard? Mastercard is a global technology company powering an inclusive digital economy. Through secure networks, data-driven insights, and innovative solutions, we enable safe, simple, and smart digital commerce across more than 210 countries and territories. Within Consumer Authentication Solutions (CAS), Mastercard delivers the critical authentication infrastructure that protects billions of digital transactions globally. CAS provides capabilities including EMV 3DS, Identity Check, Directory Services, Smart Authentication, tokenized authentication, issuer enablement, and risk-based authentication. As a Principal Software Engineer, you serve as a distinguished technical leader responsible for shaping the architecture, engineering strategy, and long-term technical direction of critical authentication platforms. You drive solutions to complex business and technical challenges, influence engineering decisions across multiple teams, and establish standards that improve the scalability, resiliency, security, and operational excellence of Mastercard's authentication ecosystem. This role requires deep technical expertise, exceptional system design skills, and the ability to lead through influence while mentoring engineers and advancing engineering excellence across the organizati

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Micron Technology seeks a passionate, strategic, and community-centered Principal, Social Impact & Community Engagement to advance its social impact initiatives in New York and Minnesota. This position will also oversee the educator capacity building body of work. This position provides a superb chance to serve as Micron's local advocate for inclusive STEM and AI education. It involves supporting community efforts and employee participation at two diverse locations. Reporting directly to the North America Regional Director of SICE, you will lead the community engagement lifecycle for your territories. This involves sourcing and managing grants, mobilizing employee volunteers and donors, establishing partnerships with nonprofits, government, and civic groups, and representing Micron as a trusted and visible corporate citizen. You will be part of a globally minded, fast-paced team that prioritizes outcomes over outputs, innovation over inertia, and community as a core business priority. If you thrive at the intersection of strategy and service, build trust with communities, navigate sophisticated corporate environments, and embraces Artificial Intelligence and digital tools, we want to meet you! Responsibilities: Grantmaking & Portfolio Management: Source, build, and supervise a local grants portfolio consistent with Micron's social impact strategy. Emphasize growing access to STEM and AI educa

Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? Solutions PMM at Fin owns the narratives that shape how Fin wins in market: the stories the field uses in customer conversations, the narratives that power our campaigns, the sales plays that power pipeline, and the competitive strategy that helps us take and defend ground. This is a senior IC role. You drive impact through the quality of your thinking and your ability to move sales, enablement, and campaigns to execute with confidence. This role focuses that mission on who we sell to and how we reach them: our priority industries, our key segments - starting with Enterprise - and the campaign messaging that carries it all to market. It's where audience insight becomes a bill of materials the field and demand gen can run with. As Fin scales beyond a one-size-fits-all story, this is how we get specifi

Work Flexibility: Hybrid or Onsite Stryker is seeking a dynamic and visionary product development leader with a proven track record of leading large, complex product development programs through the application of systems engineering principles. As the technical quarterback, this individual will drive alignment, collaboration, and execution across a multidisciplinary global product line, ensuring teams work cohesively toward shared objectives while delivering innovative solutions that improve patient care. As medical technologies continue to evolve, our products must operate seamlessly within broader healthcare ecosystems and enabling technology platforms. This leader will be responsible for defining and overseeing system-level architectures, ensuring robust integration across hardware, software, data, connectivity, and partner technologies. They will champion a systems-thinking approach, proactively identify opportunities and risks, and ensuring our products deliver a seamless user experience while supporting the future needs of a connected healthcare environment. The ideal candidate combines deep technical expertise with exceptional leadership, influencing stakeholders across functions, geographies, and organizational levels to bring complex systems and product visions to life. https://www.stryker.com/us/en/nse.html What You Will Do Lead system architecture, technical strategy, and integration activities for complex medical device products and platforms. Translate customer, clinical, and business needs into system-level requirements and drive alignment across software, electrical, and mechanical engineering teams. Lead requirements development, allocation, traceability, and verification planning thro

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . We’re looking for a principal software engineer to lead the next generation of data infrastructure at Pinterest which powers mission critical big data and AI applications. You’ll be working on some of the most exciting big data and AI open source technologies (Flink, Spark, Kubernetes, etc.), at the scale of exabytes of data to help Pinners discover and do what they love. What you’ll do: Lead the strategy and technical direction of Pinterest’s data infrastructure for big data and AI applications Build and scale data infra frameworks and infrastructure to process petabytes-scale datasets, including compute engines, job management, resource management, scheduling and remote shuffling Work with internal customers on critical business use cases that rely on big data Provide thought leadership to the entire company on how data should be

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity Every company shipping AI right now has the same problem: they can't see what their AI is actually doing in production. New Relic is building the answer, AI Observability, and it's one of the company's top strategic initiatives. We're running it like a startup inside the company: small teams, fast iteration, direct executive sponsorship, and a mandate to ship. As the Principal Product Manager and business owner of this initiative, you'll take it from vision through GA, then keep pushing past GA, where most of the real work actually happens, working directly with some of the largest AI deployments in the world. What you'll do Own the AI Observability roadmap and the business outcomes leadership tracks (adoption, retention, expansion), plus the parts of the job that aren't purely product: pricing conversations, exec reporting, and cross-functional escalations. Drive multiple engineering and design teams in parallel toward a coherent product vision, without formal authority over them. Partner directly with strategic enterprise customers, including their platform and infra teams deciding how to operationalize AI safely, and turn what breaks at their scale into product requirements fast enough to matter. Build working prototypes yourself using agentic AI workflows, so ideas get pressure-tested before engineering time is committed to them. Represent AI Observability in executive strategy and prioritization decisions, and make the tradeoff calls when prioritie

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Principal Enterprise Security Engineer, you will advance Roblox’s Enterprise Security strategy by shaping and evolving security architecture in alignment with business objectives. You will lead the design, deployment, and governance of security solutions that safeguard Roblox’s corporate infrastructure while enabling scalable, secure operations. Partnering cross-functionally with Corporate Engineering and Trust & Safety, you will translate organizational priorities into resilient security capabilities that balance risk, compliance, and productivity. You will join the Platform, Enterprise, and Application Security group, reporting directly to the Senior Manager of Enterprise Security Engineering. You'll partner with security professionals across the InfoSec team, and work cross-functionally with teams throughout Roblox to drive security initiatives that scale with our business. You will: Define and maintain enterprise-wide security standards and principles that guide how security is implemented across business workflows, ensuring consistency, scalability, and alignment with organizational risk posture. Lead and drive initiatives across core security domains, including Endpoint Secur

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Principal Security Software Engineer in the Enterprise Security team, you will advance Roblox's Enterprise Security strategy by building the systems and integrations that protect Roblox's corporate infrastructure. Where traditional security engineers evaluate and deploy vendor solutions, you will design and build production-grade security software - Identity and Access governance, policy enforcement engines, and security integrations that scale with Roblox's business. You'll partner with security professionals across InfoSec and work cross-functionally with Corporate Engineering, DevOps, and Product teams to drive security initiatives. You will: Build identity and access systems : Design, implement, and own integrations across Roblox's IAM ecosystem, including SSO federation, SCIM provisioning/deprovisioning pipelines, OAuth 2.0 authorization servers, and token lifecycle management. Lead security automation : Develop production-quality tools and services that enforce security policies at scale, replace manual workflows, and surface actionable signals Drive secure-by-design implementations : Partner with Corporate Engineering, DevOps, and product teams to embed security controls in

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Position Overview: As a Staff/Principal Equipment Engineer within PROCT ADT, you will provide technical leadership to improve equipment performance, capability, and global manufacturing outcomes. You will lead complex, multi-site initiatives to resolve equipment challenges, enable technology node readiness, and drive yield and defectivity improvements. This role requires deep expertise, strong ownership, and the ability to influence across teams and suppliers to deliver measurable impact in cost, performance, and scalability. Responsibilities Lead global ownership of equipment performance across toolsets, driving improvements in stability, availability, matching, and efficiency. Direct complex, multi-fab root cause analysis for equipment-driven yield, defectivity, and reliability issues using data-driven and physics-based approaches. Provide technical leadership in tool hardware and chamber behavior to expand process capability and improve performance limits. Partner with Technology Development, integration, and process teams to enable node readiness, volume ramp, and disciplined change control. Influence equipment supplier strategy by leading technical engagements, driving design improvements, and aligning roadmaps to business needs. Drive global standardization through development, validation, and deployment of Best Known Methods (BKMs) across sites. Lead initiatives to improve cost of ownership, reduce variation,

Who Are We? Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster. The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman. P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman. About The Team We're looking for a self-motivated team member who craves a challenge, is obsessed with achieving key business objectives, and wants to work on one of the most loved developer products in the world. Product Marketing is responsible for developing crisp, highly differentiated, and compelling positioning and messaging for Postman and its services. We enable the revenue team to tell stories that educate customers about what is possible when they choose Postman to manage every API and service across their organization. As a Principal Product Marketing Manager, you will have the opportunity to define and drive the marketing and go-to-market strategy for an industry leading service. You will be creating compelling content to help customers, especially platform engineers, and developers understand their use cases and value propositions, and building the right marketing programs to drive awareness, engagement, service adoption, and retention. This role sits in San Francisco, CA USA only. What You’ll Do Act as a product marketing lead for Postman features and services, and take ownership of the strategy to drive awarene

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. The Product Security team ensures that Snowflake products are built and shipped with the highest level of security. Our team drives the security posture of Snowflake products and is responsible for embedding security into every stage of the product lifecycle, from design through deployment and beyond. We design and build frameworks, systems and services that keep Snowflake secure. As a Principal Software Engineer II on the Product Security team, you will be the senior technical authority for Product Security and play a critical leadership role in shaping and advancing Snowflake’s security. This is a unique opportunity to define and influence our long-term security strategy and have a direct impact on the security of the Snowflake platform and the trust of our customers. You will operate across organizational boundaries, guiding major security initiatives, influencing architectural decisions at the highest levels, setting the technical direction for the organization, and ensuring consistent security excellence across all product teams while working closely with business leaders to advance Snowflake’s business. The role requires deep expertise in security, software engineering, distributed systems, software infrastructure, AI/ML, applied cryptography, threat modeling and clou

We are seeking a mission-driven Developer Relations Manager focused on Foundational AI Research to engage leading academic labs advancing the next generation of AI models, systems, and methods. In this role, you will work directly with top researchers building frontier AI systems, including large language models, multimodal models, reasoning systems, training methods, inference systems, model serving, and scalable AI infrastructure. You will help researchers adopt NVIDIA’s AI and accelerated computing platforms to push the boundaries of model performance, efficiency, and scale. The ideal candidate brings deep technical credibility in foundational AI, strong research engagement experience, and hands-on expertise in either AI inference research or AI training research. What you'll be doing: Serve as a trusted technical advisor to leading academic AI labs working on foundation models, LLMs, multimodal AI, reasoning, training, inference, and AI systems. Identify high-impact research workloads where NVIDIA software, systems, and accelerated computing platforms can advance model performance, scale, and efficiency. Engage principal investigators, postdocs, graduate researchers, and lab leadership to understand research goals, technical blockers, infrastructure needs, and collaboration opportunities. Track frontier AI research across papers, benchmarks, open-source projects, and academic labs to identify emerging trends and future platform opportunities. Partner with Research Account Managers, Solution Architects, Product, Engineering, and Business Development teams to support researcher adoption and long-term engagement. Represent researcher needs internally by translating academic feedback into actionable insights for product roadmaps, developer programs, education, and platform strategy. Support NVIDIA participation in major AI, ML, and systems research venues through technical content,