About the Team OpenAI Finance ensures the organization is positioned for long-term success as we pursue our mission. The Revenue team plays a critical role in enabling OpenAI to scale commercial offerings by overseeing billing operations, deal desk, revenue systems, revenue accounting, and controllership. We work cross-functionally with Product, Engineering, Go-To-Market, Tax, Legal, and Technical Accounting to support new monetization strategies, improve operational efficiency, and maintain financial integrity as the business grows. About the Role This senior leader will own key elements of Ads revenue accounting from technical assessment through operational execution. The role will guide accounting for products, pricing, contracts, incentives, credits, refunds, makegoods, international expansion, and new go-to-market motions. It will establish governance and translate approved accounting positions into launch, billing, data, close, reconciliation, and control requirements. Success requires deep technical revenue expertise, strong business partnership, and the ability to build durable 0-to-1 processes in a fast-changing environment. Advertising is a critical and growing monetization vector for OpenAI, and this role will help shape the financial foundations that enable Ads to scale responsibly and transparently. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Lead technical accounting assessments for Ads products and commercial arrangements, including performance obligations, variable consideration, allocation, principal-versus-agent, collectibility, contract modifications, refunds, incentives, credits, makegoods, and revenue presentation. Own and continuously evolve Ads revenue accounting policies and operating guidance as product behavior, pricing, contracting, incentive programs, and billing models change. Establish governance for new pro
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About the Team The Communications team supports OpenAI’s mission by helping the organization communicate clearly, responsibly, and effectively with external audiences. We work closely with partners across the company to navigate complex topics, manage evolving narratives, and ensure OpenAI’s communications reflect our values and long-term goals. About the Role We’re looking for an exceptional PR professional to join our nimble, high-impact team to help share our progress toward developing Artificial General Intelligence (AGI) that benefits everyone. This person will partner with the Consumer Lifestyle Communications Lead to develop sustained campaigns that shape how people understand and experience our consumer products. Working across marketing, product, community, and global communications, they will craft compelling stories and integrated campaigns that showcase our products’ creativity, usefulness, and positive impact. They will lead proactive user and seasonal storytelling that makes AI feel more relatable, trusted, and useful in everyday life. This role reports to the Consumer Lifestyle Communications Lead. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role you will: Lead proactive user and seasonal storytelling that makes technology matter to everyday people. Support communications campaigns that showcase ChatGPT’s distinctive benefits and capabilities for global consumer audiences. Translate technical topics into clear, compelling narratives grounded in real-world impact. Build trusted relationships with consumer and lifestyle media, and manage inbound press inquiries across a range of topics. Partner with marketing, product, community, and global communications teams to deliver integrated campaigns. Spot emerging cultural and consumer trends, and move quickly to turn the right moments into relevant, high-impact storytelling opportunities. Identif
About the Team OpenAI is at the center of some of the highest-impact multimodal work in AI. ChatGPT serves a massive global audience, and enables diverse interactions via text, speech, and visuals. As interactive surfaces grow, models also need to adapt to emerging harm, understand user intent and situational context, and respond appropriately. The Chat and Multimodal Safety team is responsible for ensuring that OpenAI’s increasingly multimodal models and products behave safely across these experiences. We develop the research, training methods, and evaluations needed to make these experiences safe. Our work sits at the frontier of responsibly deploying powerful AI, in close partnership with Personal AGI, io, model training, and product teams. About the Role As a Researcher on the Chat and Multimodal Safety team, you will help shape how frontier models perceive and reason the world, and translate that understanding into safe behavior. We’re looking for people who combine deep technical expertise with strong safety judgment. Strong candidates often bridge perception and language: they may have built vision-language models, worked on modality fusion or image encoders, developed multimodal post-training or evaluations, or advanced safety for image, video, or audio systems. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Define and advance multimodal safety research for text, vision, and audio, connecting perception and semantic understanding to safe model behavior. Build training and evaluation methods for VLMs, including post-training, safety evals, and interventions that help models respond safely and appropriately in varied contexts. Collaborate closely with Personal AGI, Consumer Devices, and product/model teams to translate research into safer ambient, embedded, and personalized multimodal experiences. You might thrive in this role if you:
About the Team The Strategic Initiatives & Operations team is in need of a Technical Program Manager (TPM) to streamline our processes, including full safety governance and integration of various safety research and mitigations into our ChatGPT, API, and any frontier models. This role is critical for driving safe deployment of our new models, synthesizing inputs from multiple stakeholders, ranging across research, product, engineering, legal and policy, and ensuring all the risks are effectively and properly monitored, mitigated or resolved. About the Role As a TPM, you will be responsible for critical tasks ranging from tracking safety research progress and risk tables to overseeing the quality of human data campaigns – acting as the connective tissue to enhance the deployment of OpenAI’s safety system. Additionally, you will create and execute a compute roadmap for your team to ensure that our top priorities are resourced while taking advantage of new opportunities to make key safety research discoveries. Your primary focus will be to ensure our models are qualified for safe deployment. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Manage key risk areas and corresponding stakeholders. Keep track of a stack of existing and future mitigations for every major product and model deployment. Standardize the lifecycle of risk assessment, setting safety bars, consolidating inputs from multiple stakeholders across research, product, engineering, legal and policy, pre-launch safety reviews and post-launch followup. Manage pre-launch safety reviews. Share launch calendars and key safety practices and evaluations with our key parter (i.e. Microsoft). Develop comprehensive documentation for all the safety work, including metrics, evaluations, and progress tracking across multiple teams within OpenAI. Help with publishing and open sourcing safety
About the Team The Consumer Product Marketing team helps people understand how ChatGPT can fit into their lives. We connect customer insight with product strategy and development, working across disciplines to bring meaningful products to people around the world. Our consumer subscriptions work focuses on showing people what they get with a paid ChatGPT plan and helping them decide when upgrading makes sense. About the Role As the Product Marketing Lead, Consumer Subscriptions, you will lead the product marketing strategy for ChatGPT's consumer subscription portfolio, including Go, Plus, and Pro. You will shape how customers discover and adopt paid plans while bringing a clear customer perspective to product and business decisions about how those plans are designed and tiered. You will partner closely with Product, Pricing, and Growth to define each plan's audience, positioning, value proposition, and priority use cases, and bring evidence-backed recommendations to pricing and packaging discussions. You will be accountable for driving paid-plan adoption and will lead work across product launches, plan education, premium positioning, and the customer story on pricing and plan pages across ChatGPT.com and OpenAI.com . This role calls for an individual contributor who can turn customer, market, competitive, and behavioral insights into clear subscription strategies and customer stories. You will guide senior stakeholders through tradeoffs, align partners without formal authority, adapt positioning for global markets, build scalable frameworks, and mentor peers. Success in this role means helping more free users recognize the value of ChatGPT's paid plans and turning that understanding into measurable growth in free-to-paid conversion. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Lead consumer subscription product marketing across ChatGPT's p
About the Team At OpenAI, our User Safety & Risk Operations (USRO) team helps protect our products and users from abuse, fraud, safety risks, and other forms of misuse. We operate at the front line of real-world safety and risk management, translating user and operational signals into timely decisions, effective interventions, and improvements to our systems. This role sits on a team focused on building operational capacity for new, ambiguous, and fast-moving areas of work. The team defines what needs to be built, creates the operating model to support it, and works with partner teams to make the work scalable and durable over time. About the Role We are seeking a Device Safety & Risk Operations Specialist to build the safety operating model for a new category of consumer hardware. This is a senior individual-contributor role for someone who can turn emerging product risks and incomplete requirements into practical workflows, controls, launch plans, and durable systems. You will define how product-safety incidents, critical escalations, regulated cases, and privacy-sensitive issues should be identified, investigated, escalated, resolved, and learned from. You will also establish operational requirements for case management, data access, decision logging, quality assurance, monitoring, and cross-functional response. You will stand up priority workflows through launch and early operations, then help transition them into durable homes across USRO and partner teams. The right person combines deep operational judgment with strong technical and hardware product fluency. They can move from executive-level risk framing to detailed workflow design, tabletop exercises, launch readiness, frontline guidance, and post-launch improvement. Location / work model: San Francisco, CA; hybrid, 3 days/week in-office. Please note: This role may involve exposure to sensitive or concerning material. Strong discretion, judgment, and resilience are essential. In This Role, You Will:
About the Team OpenAI Finance helps ensure the organization is set up for success in pursuit of its mission of ensuring that artificial general intelligence benefits all of humanity. Within Finance, the Technical Revenue team partners with Product, Strategic Partnerships, Business Development, Growth, Legal, Deal Desk, GTM, Strategic Finance, Revenue Accounting, and Finance Systems to enable scalable, audit-ready monetization. We advise on commercial and contract design, establish defensible accounting positions under ASC 606, and translate those conclusions into repeatable processes, systems, controls, and reporting. About the Role We’re looking for a Senior Manager of Revenue Recognition to lead revenue strategy and technical accounting for OpenAI’s strategic commercial deals. Reporting to the Head of Technical Revenue, you will serve as the primary revenue advisor for large, bespoke, and non-standard deals outside OpenAI’s standard product and service offerings. Your portfolio may include strategic collaborations, cloud marketplaces, platform and distribution deals, licensing and revenue-share models, joint go-to-market initiatives, research collaborations, and other emerging commercial structures. You will engage early in the deal lifecycle to help shape commercially viable, accounting-compliant, and operationally scalable outcomes. You will establish the accounting posture, identify required contract and product terms, define reporting and control requirements, and ensure that deal economics, billing flows, and revenue recognition remain aligned as the business evolves. This role requires strong technical accounting judgment, commercial fluency, executive communication, and the ability to create clarity and ownership in areas where precedent may not yet exist. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Own technical revenue account
About Team Our Robotics team is focused on unlocking general-purpose robotics and advancing toward AGI-level intelligence in dynamic, real-world environments. Working across the full model and systems stack, we integrate cutting-edge hardware and software to explore a broad range of robotic form factors. We strive to seamlessly blend high-level AI capabilities with the physical constraints of real-world systems to improve people’s lives. About Role We are building a supply-chain organization capable of supporting our transition from laboratory-scale development to factory-scale operations. We are looking for an Inventory Manager to build and operate our inventory function from the ground up. This is a highly hands-on role. In the near term, you may start with an empty room and be responsible for determining what racks, shelving, bins, labels, scanners, workflows, and systems are needed to turn it into a functional stockroom. You will receive material, organize inventory, perform counts, move parts between buildings, resolve discrepancies, and establish the processes others will eventually follow. As we grow, you will have the opportunity to develop this foundation into a full-scale, multi-site factory inventory operation. You may hire and manage contractors or onsite inventory administrators, but this role will initially have a significant individual-contributor component and will remain accountable for day-to-day execution. This role owns inventory and internal logistics. It does not own purchasing, production planning, or inbound and outbound supplier logistics. This role is based in San Francisco, CA and requires in-person presence 5 days a week. In this role you will: Build inventory operations from the ground up across various OpenAI facilities. Design and set up stockrooms, receiving areas, and material-storage locations, including selecting racks, shelving, bins, carts, labeling equipment, scanners, and other infrastructure. Personally execute core inventory
About the Team The Core Models team helps shape how OpenAI’s frontier models are built, measured, and launched. We work across Research, Engineering, Model Design, Data Science, and Product to turn advances in model capabilities into reliable, useful experiences for people. Our scope includes model planning and launches as well as building data flywheels, evaluations and measurement systems to ensure our models have strong capabilities and behavior. About the Role As a Product Manager for the Core Models team, you'll be at the forefront of defining and guiding the future of how our AI models work in real-world applications. You will connect user needs to model and systems decisions: how prompts are understood; how information is aggregated and made useful for training and evaluation data; and how capabilities move from research prototypes into the mainline model and launch stack. You will operate comfortably across research, infrastructure, and consumer product surfaces, creating clarity where ownership and technical boundaries are still emerging. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Translate user and product goals into clear model requirements, system architecture choices, and research priorities across query understanding, indexing, retrieval, ranking, tool boundaries, data, training, inference, and evaluation. Build closed learning loops that turn product usage, explicit feedback, and other user signals into datasets, evaluations, experiments, training priorities, and launch decisions. Define success across offline evaluations and online product metrics, balancing model quality, usefulness, latency, safety, reliability, and cost. Partner closely with post-training research, applied product engineering, Model Design, and Data Science to integrate capabilities into the mainline model stack. Create reusable platforms and operatin
About the Team The ChatGPT Consumer Marketing team helps people understand, adopt, and get lasting value from one of the world’s most widely used AI products. We work across product, brand, creative, growth, media, lifecycle, research, communications, social, partnerships, and international markets. We bring the voice of users into product decisions and build marketing that makes powerful technology feel clear, useful, and human. About the Role We are looking for an Integrated Marketing Manager to shape how ChatGPT shows up for students and young adults. This is an opportunity to own the strategy end to end—from how ChatGPT supports student and campus life to how it becomes a creative partner as young people pursue their ambitions. You will turn a deep understanding of this audience into positioning, experiences, and programs that earn genuine relevance and participation. Your work will span campus communities, student ambassadors, creators, partnerships, activations, social, paid and owned channels, and the product itself. The right person is an uncommon combination of strategist, operator, and creative thinker. You can uncover and articulate a sharp audience insight, translate it into a compelling plan, bring original ideas to the table, and stand up the work needed to deliver them. You have strong instincts for youth culture, know what will resonate without chasing trends, and can align teams around a clear vision for the audience. This role is based in San Francisco, CA, or New York, NY. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees. In this role, you will: Own the end-to-end integrated marketing strategy for students and young adults, from audience insight and opportunity identification through execution, optimization, and learning. Define the role ChatGPT can play across academic life, campus life, creative expression, and the transition from education to career. Turn audience and cultural insi
About the Team Critical Harm Operations sits within User Safety & Risk Operations and builds enforcement systems for Frontier Risk and Material Harm that are accurate, fast, defensible, and built to scale. We turn policy intent into operational readiness, review standards, quality systems, escalation paths, automation guardrails, and durable cross-functional operating models. About the Role We are looking for an exceptional Program Manager to help build durable operating systems and run some of OpenAI’s most complex safety operations. The core need is a high-agency operator who can take an ambiguous problem, create the right structure, align cross-functional partners, and drive the work through execution. This role will move across Critical Harm priorities as needs evolve. You may step into operationalizing national security or violent-activities workflows, support wellbeing and Frontier Risk initiatives, or help scale programs such as Trusted Access. Deep domain expertise is helpful but not required; the strongest candidates will learn quickly, exercise excellent judgment, and make complex programs move. In this role, you will: Lead strategic operational builds across priority workflows from problem statement to implemented operating model, including scope, owners, milestones, risks, success measures, and execution cadence. Translate policy, safety, technical, legal, and operational constraints into workflows, requirements, playbooks, escalation paths, and decision-making structures that teams can execute. Coordinate with User Ops leadership, Product Policy, Integrity, Safety Systems, i2, Legal, Product, Engineering, Support, vendors, and other partners to resolve dependencies and keep critical work moving. Move in and out of workflows as priorities shift—standing up new programs, stabilizing operations, improving handoffs, and transitioning durable ownership to the right team. Use operational data and frontline signals to identify bottlenecks, quality gaps, ca
About the Team OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. Our Communications team includes External Communications, Internal Communications, and other strategic communications functions. This team’s ethos is to support OpenAI's mission and goals by clearly and authentically explaining our technology, values, and approach to safely building powerful AI. About the Role We’re looking for a senior communications leader to shape how OpenAI communicates about its emerging ads and monetization business. This person will define the global narrative, lead communications for major product and business milestones, and build sustained programs that explain our approach to ads and monetization clearly and credibly. The role will be central to showing how OpenAI can develop advertising experiences that are useful to people, valuable to businesses, transparent in how they work and consistent with our mission. You will work closely with Product, Go-to-Market, Marketing, Policy, Legal and Partnerships to anticipate opportunities and risks, develop integrated campaigns and help the business scale with trust. You will also serve as a trusted advisor to senior leaders on positioning, reputation, media strategy and the broader industry conversation. This is both a strategic and hands-on role. The right person will be comfortable defining a long-term communications strategy, building the systems and relationships needed to execute it, and personally leading through high-profile launches and fast-moving issues. This role reports to the VP of Communications and is based in San Francisco, CA. We use a hybrid work model of four days per week in the office and offer relocation assistance In this role, you will: Define and lead communications strategy for OpenAI’s ads and monetization initiatives, from global narrative development through launches and sustained storytelling. Build a clear, differentiated story about how OpenAI approache
About the Team At OpenAI, our User Safety & Risk Operations (USRO) team helps protect our products and users from abuse, fraud, safety risks, and other forms of misuse. We operate at the front line of real-world safety and risk management, translating user and operational signals into timely decisions, effective interventions, and improvements to our systems. This role sits on a team focused on building operational capacity for new, ambiguous, and fast-moving areas of work. The team defines what needs to be built, creates the operating model to support it, and works with partner teams to make the work scalable and durable over time. About the Role We are seeking a Device Safety & Risk Operations Specialist to build the safety operating model for a new category of consumer hardware. This is a senior individual-contributor role for someone who can turn emerging product risks and incomplete requirements into practical workflows, controls, launch plans, and durable systems. You will define how product-safety incidents, critical escalations, regulated cases, and privacy-sensitive issues should be identified, investigated, escalated, resolved, and learned from. You will also establish operational requirements for case management, data access, decision logging, quality assurance, monitoring, and cross-functional response. You will stand up priority workflows through launch and early operations, then help transition them into durable homes across USRO and partner teams. The right person combines deep operational judgment with strong technical and hardware product fluency. They can move from executive-level risk framing to detailed workflow design, tabletop exercises, launch readiness, frontline guidance, and post-launch improvement. Location / work model: San Francisco, CA; hybrid, 3 days/week in-office. Please note: This role may involve exposure to sensitive or concerning material. Strong discretion, judgment, and resilience are essential. In This Role, You Will:
About the Team The Systems Integration team is responsible for building the infrastructure, tooling, and validation systems that ensure our device software our device software is reliable, testable, and ready to ship. We design and maintain build systems, CI pipelines, automated test frameworks, and hardware-in-the-loop labs to enable rapid, safe product launches. Our work spans build systems, developer tools, systems integration, and cross-team collaboration to ensure developers can build reliably and ship with confidence. About the Role We are looking for an engineer to help evolve OpenAI’s Consumer Products build and continuous integration systems for a fast-growing engineering organization. This role sits at the intersection of developer productivity, build systems, distributed infrastructure, software quality, and on-device software. You will work on the systems that determine how quickly and confident engineers can move: Bazel-bazed builds, Buildkite pipelines, test coverage, remote caching and execution, CI observability, and tooling that helps engineers understand and fix failures quickly. Our mission is to enable OpenAI to ship software running on consumer devices rapidly with a high bar for correctness, reliability, and safety. The best version of this work is invisible when it succeeds: builds are fast, tests are trusted, CI failures are understandable, and engineers can focus on shipping products instead of fighting infrastructure. This role is based in San Francisco, CA. We use a hybrid work model of four days in the office per week and offer relocation assistance to new employees. In This Role, You Will Own and evolve Bazel and yocto-based build and test workflows in a polyrepo environment Design and maintain Starlark rules, macros, toolchains, and integrations that make builds hermetic, reproducible, and easy for teams to adopt Improve CI performance and reliability across Buildkite pipelines, including queue time, build time, cache hit rates, retry b
About the Team The Personal AGI team is responsible for training and improving pre-trained models to be deployed into ChatGPT, the API, and potential future products. In the Model Experience team, we shape the default character and behavior of ChatGPT: how the model communicates, responds to users, uses its capabilities, and behaves across different contexts and languages. Our goal is to make every interaction with ChatGPT thoughtful, helpful, and trustworthy. We take an opinionated view of what good human–AI interaction should look like, then turn that vision into real model behavior through human data, evaluations, reward models, and post-training. Our work sits at the intersection of research, product, and model design. We partner closely with teams across OpenAI to conduct research and ensure our models are thoughtful, safe, reliable to serve millions of users. About the Role As a Research Engineer / Scientist, you will research and develop improvements to our models. Our team works in research areas combining reinforcement learning and products. We're looking for individuals with strong ML engineering skills and research experience, especially with novel and highly capable models. An ideal candidate is passionate about product-driven research and the quality of human-AI interaction. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Own and pursue a research agenda to improve model capability and performance. Collaborate closely with the other research and product teams, allowing customers to optimize their own models. Build robust evaluations for tracking modeling improvements. Design, implement, test, and debug code across our research stack. You might thrive in this role if you: Have a deep understanding of machine learning and machine learning applications. Have good judgment about model behavior and can communicate this judgment effec
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