Care Management Support Assistant in United States

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role Ramp is in a critical phase of growth. This role is responsible for helping lead our domestic marketing media capital allocation engine, and launching it internationally. You’ll own channels like Linear TV, YouTube, and Out-of-Home, and work alongside an experienced marketing team with the creative, analytical, and technical resources to deliver on ambitious growth goals. This is a key role in which you’ll be uniquely positioned to shape Ramp’s global growth by scaling some of the company’s fastest growing marketing media channels. What You'll Do Develop the qualitative research and strategic frameworks that govern how we allocate brand marketing budget across channels and markets. Own marketing media channels end-to-end, from investment strategy and budget pacing to audience targeting and measurement. Design measurement approaches that quantify the effectiveness of every strategy, placement, and buy. Work with a world-class brand marketing team to identify, pressure-test and execute on campaign themes and creative concepts that reson

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role Ramp is looking for a Senior Growth Designer to join our high-performing Growth Creative team. This role is ideal for a hybrid thinker—someone who thrives at the intersection of creative experimentation and data-driven strategy. You’ll be responsible for building high-quality, high-performing assets across paid and owned channels that break through the noise, push our brand forward, and convert viewers into loyal customers. Please note that this Brand Designer role will require you to be comfortable with working in-person in our San Francisco office at least 2 days/week What You'll Do Concept & Execute Rapidly : Develop smart, fast creative work—from concept to final execution—across digital ads, landing pages, and scalable multi-channel campaigns. Design with Purpose : Combine brand fidelity with performance goals to design work that entertains, educates, and drives leads. Collaborate Cross-Functionally : Partner directly with an assigned Growth Marketing Manager to push their initiatives further, faster. Go beyond execution to a

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role Our ideal candidate has a deep understanding of JavaScript, a passion for web performance, and can creatively come up with solutions to solve customer's needs. Our tech stack currently involves TypeScript, React, Vite, and Ryu, our in-house design system. Check out our Engineering Blog for more on our tech stack, mission and values! What You’ll Do Build! Design performant, beautiful, and usable interfaces Collaborate on our technical vision. Lead discussions and implementation of multiple complex projects Foster a culture of upholding industry-leading UX Continuously improve our engineering processes, tools, and systems that allow us to scale the code base, productivity, and the team Recruit, interview and develop your own interview questions, while fostering the culture of excellence, velocity and humility Inspire and mentor less experienced engineers and interns What You'll Need Minimum of 2 years of frontend engineering experience preferred Proficiency in JavaScript and React Knack for getting the visuals right Track record of ship

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role As a Commercial Account Executive at Ramp, you are a proven hunter & sales closer with a track record of quota attainment and overachievement. We believe strongly in our value proposition of aligning incentives with our customers and you will bring it to life through the sales process with C-Level executives and key decision makers. As a member of the team, you will also have the opportunity to help build the sales engine and define the sales strategy that fuels the growth of the company! What You’ll Do Drive revenue for Ramp, owning the entire sales cycle through close Develop strategies for closing opportunities within your assigned territory Leverage sales methodologies to uncover customer needs and pain points Articulate Ramp’s value proposition by using the appropriate sales qualification standards Own sales activity and monthly revenue forecasting in Salesforce Collaborate with product, design, and engineering teams to incorporate customer feedback What You'll Need Minimum 2 years of quota-carrying direct SaaS sales experien

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role We're looking for a world class filmmaker who can both shoot and edit Ramp's Customer Stories. Your role will be to create new and innovative storytelling techniques that celebrate the people and businesses using Ramp to do extraordinary things. Ramp's customer films are cinematic, character-led, and entertainment-first. They are not testimonials shot at a desk. You'll be expected to have a deep knowledge of every part of the filmmaking process, from influencing treatments, to having technical fluency with equipment and editing. You partner with the Customer Marketing Lead and Creative Director on every project to actively break the mold of traditional B2B “customer stories.” The CD owns the idea, the narrative, and the treatment. You own the camera, the cut, and the cinematic standard. What You'll Do Shoot and edit customer stories films in an entertaining and cinematic manner Influencing pre-production phase and owning production phase including: pre-production (scouting, shot lists, pre-interviews), production (camera, lighting, di

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. Check out our Engineering Blog and Emerging Talent Blog for more on our tech stack, mission and values! About the Role Ramp is, at its core, an engineering company, and is on a mission to build the best engineering team in NYC and SF! We are rapidly scaling our mobile app, and our ideal candidate will contribute to building the next iteration of Ramp on Mobile with our world-class team. We are looking for an Android intern for our 12 or 16-week Fall Program (August/September 2026 - December 2026) who is excited to be a part of our early story and help us build a diverse and vibrant tech community. We hire engineers with a broad set of technical skills who are highly cross-functional and eager to solve a wide range of engineering challenges. Our ideal candidate has a strong sense of ownership and enjoys owning projects from inception to scaling them in production. We value people who take pride in their work and show an aptitude for learning quickly, whether they’re familiar with our stack or not. As an intern, you’ll be working with a nimble team of

At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires. Founded in 2019, Linear has become the platform of choice for more than 40,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America and Europe, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship. We're looking for a Recruiting & HR Operations Specialist to join the People & Talent team. You'll own the operational infrastructure behind how we find, interview, and onboard talent, and work closely with our recruiters, hiring managers, and People team. This role sits at the intersection of recruiting operations and HR coordination, and it's the right fit for someone who notices what's broken, knows how to fix it, and wants to build something durable. Location & work mode Linear is a remote-first company, with optional co-working offices in San Francisco, New York, and London. This role is open to candidates based in North America — EST or CST preferred for timezone alignment with our Europe-based team. We value deep focus and async collaboration, with intentional moments to connect in person through team off-sites, optional co-working, and occasional travel. What you'll do Recruiting Operations Own recruiting coordination for a high volume of open roles and create a consistent, well-run hiring experience for candidates, interviewers, and hiring managers Be the operational heartbeat of the candidate experience — scheduling, work trial coordination, and offer logistics are often the ones candidates remember most Own our recruiting tech stack: keep our ATS (Ashby) clean and well-configured (templates, sequences, stages, reporting) and manage vendor administration Support the offer process: send offers, ma

At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires. Founded in 2019, Linear has become the platform of choice for more than 40,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship. As a small team, we’re all generalists that work across the full stack (built in Typescript end-to-end). We’re looking for experienced engineers that thrive in an environment of autonomy and individual responsibility to help us build the future of product development. Location & work mode Linear is a remote-first company, with optional co-working offices in San Francisco, New York, and London. This role is open to candidates based in the US and Europe. You can work from anywhere within these regions. We value deep focus and async collaboration, with intentional moments to connect in person through team off-sites, optional co-working, and occasional travel. What you'll do Work closely with founders and design to implement new concepts and ideas Build AI-powered functionality into the core of Linear Update our realtime collaborative content editor used across all internal surfaces Build new user-facing features with beautiful and scalable UI components Obsessively improve application performance Refine our software development processes to keep the team operating at high velocity What we're looking for 5+ years of experience building customer-facing products at a high-quality software company Strong React and TypeScript fundamentals, with experience across the full stack (Browser technologies, Node, GraphQL, PostgreSQL) Track record of driving complex, end-to-end features (not just incremental improvemen

At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires. Founded in 2019, Linear has become the platform of choice for more than 40,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship. We're looking for a senior to staff level product manager to join the team. In this role, you'll be responsible for leading the development of products end-to-end, from conception through development and rollout. If you're excited to have a lot of ownership while remaining in the details day to day, this might be a great fit for you. Linear is a product-led company that focuses on both building and selling. It's up to you to bring together the building and selling sides of the company in order to create something that our customers will love. Location & work mode Linear is a remote-first company, with optional co-working offices in San Francisco, New York, and London. This role is open to candidates based in North America or Europe time zones. You can work from anywhere within those regions. We value deep focus and async collaboration, with intentional moments to connect in person through team off-sites, optional co-working, and occasional travel. What you'll do Perform up-front discovery through user interviews, competitive research, data analysis, etc. and present findings to the team with conviction and rigor Help engineers and designers deeply understand user needs, empowering them to make great product decisions Craft messaging around upcoming features that resonates with users Enable sales and marketing teams to effectively communicate with and win with customers What we’re looking for 6+ years e

At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires. Founded in 2019, Linear has become the platform of choice for more than 40,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship. Over the past years, Linear has experienced incredible organic growth and has become an instrumental tool for many of the world’s best product teams. We believe customer support should always feel like an extension of that experience. As a Product Support Specialist at Linear, you’ll contribute to the future of our product by surfacing customer feedback and insights, contributing to our technical documentation, and engaging a technical customer community via social channels. Location & work mode Linear is a remote-first company, with optional co-working offices in San Francisco, New York, and London. This role is open to candidates based within U.S. and Canada Pacific or Mountain Time. You can work from anywhere within those time zones. We value deep focus and async collaboration, with intentional moments to connect in person through team off-sites, optional co-working, and occasional travel. What you’ll do Support customers in end-to-end engagement, including onboarding, account setup, debugging issues, feature and integration discovery Investigate and resolve inbound customer issues reported through all communication channels, including email, Slack, Twitter, and Reddit Partner with our engineering team to document and reproduce bugs Surface trends and insights from customer feedback to the team at large to inform product choices Lead select strategic projects to improve the support experience, inter

At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires. Founded in 2019, Linear has become the platform of choice for more than 40,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship. As a small team, we’re all generalists that work across the full stack (built in Typescript end-to-end). We’re looking for experienced engineers that thrive in an environment of autonomy and individual responsibility to help us build the future of product development. Location & work mode Linear is a remote-first company, with optional co-working offices in San Francisco, New York, and London. This role is open to candidates based in the US and Europe. You can work from anywhere within those regions. We value deep focus and async collaboration, with intentional moments to connect in person through team off-sites, optional co-working, and occasional travel. What you'll do Build new user-facing features with everything from database models to GraphQL resolvers and UI components Optimize our data synchronization stack by applying better serialization protocols Add real-time collaborative editing to our content editor Improve performance by profiling and tweaking virtualized list rendering Add analytics, monitoring, and alerts to our service so that we can better respond to operational incidents Open-source any non-trivial innovations that come out of our work on the product Redefine best-in-class software development processes so that we can build a purpose-built product. What we're looking for 5+ years of experience building customer-facing products at a high-quality software company Strong React and Typ

At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires. Founded in 2019, Linear has become the platform of choice for more than 40,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship. As Linear moves upmarket, the gap between deal close and successful enterprise rollout has become our most important surface area. We're hiring an Implementation Manager to own that gap. You will be the single point of accountability from signed contract through successful go-live, coordinating across CSM, Solutions Engineering, Customer Education, Sales, and the customer's own teams to make every enterprise rollout repeatable, on time, and high quality. Location & work mode Linear is a remote-first company, with optional co-working offices in San Francisco, New York, and London. This role is open to candidates based in North America. EST time zone is preferred for this position. We value deep focus and async collaboration, with intentional moments to connect in person through team off-sites, optional co-working, and occasional travel. What you'll do Own end-to-end implementation plans for enterprise customers: timeline, milestones, dependencies, risk, and stakeholder accountability Run the handoff from Sales at deal close in partnership with Customer Success and Solutions Engineering: validate services scope, timeline commitments, complexity signals, and migration readiness Coordinate workspace architecture, migration, and integration workstreams (SSO/SCIM, Slack, GitHub, Jira sync, custom integrations) across customer IT, Solutions Engineering, and engineering escalations Build the enablement calenda

At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires. Founded in 2019, Linear has become the platform of choice for more than 40,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship. In this role, you will serve as the primary technical partner for our most strategic prospects and customers. You’ll play a dual role: driving complex technical engagements through end-to-end demos, migrations, and integrations, and accelerating ramp for new sales hires by codifying best practices. You will showcase our product’s value to prospects, uncover challenges and architect tailored solutions, drive successful sales evaluations, and champion customer needs internally. Location & work mode Linear is a remote-first company, with optional co-working offices in San Francisco, New York, and London. This role is open to candidates based in North America. You can work from anywhere within this region. We value deep focus and async collaboration, with intentional moments to connect in person through team off-sites, optional co-working, and occasional travel. What you’ll do Articulate Linear’s architecture, data model, and integration patterns to engineering and product teams; deliver tailored technical presentations and deep-dive demos for key stakeholders. Design, plan, and execute large-scale migrations, custom configurations, and API integrations; troubleshoot proactively to ensure seamless onboarding. Build and maintain realistic demo instances that mirror enterprise workflows, scale tests, and feature toggles—enabling sales reps to showcase Linear’s capabilities in context. Collaborate with Sales

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role Ramp is building something ambitious, and we believe our most important advantage is our people. This role sits at the foundation of that belief. You'll help shape how Ramp identifies, evaluates, and hires world-class engineering talent, with a particular focus on the engineers at the center of what we're building next. This is a craft role. You'll own pipelines end-to-end, partner directly with our Engineering leadership, and be accountable for the quality of the people we bring through the door. We're looking for a Technical Recruiter who treats hiring as a discipline. Someone who cares as much about candidate experience and calibration as they do about closing. You won't just be working off a req list. We're looking for someone who can take ambiguous or high-level direction from engineering leadership and turn it into a sharp, targeted search, knowing exactly who they want before the role even opens. You'll be expected to have strong opinions on talent, defend them with evidence, and push back on stakeholders when the bar is at ris

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role The Onboarding team owns the product flows and platform that powers all new customer account creation at Ramp. This includes Ramp's application decisioning system that interfaces with our fraud, compliance, and credit underwriting models. As an engineer here, you’ll own workstreams that expand Ramp's total serviceable market and improve the end-to-end customer onboarding experience. You’ll partner with product, data, and design, and work directly with stakeholders across sales, marketing, risk strategy, operations, and finance to accelerate Ramp’s growth. This role offers the opportunity to have an outsized impact on Ramp’s overall growth trajectory. What You’ll Do Build software to grow Ramp to its next millions of users Scale the output of our application decisioning ops team through automation and AI assistance Drive business outcomes through metric-driven software development Own the customer journey from discovering and applying to Ramp through getting approved for and onboarding to the product What You Need Minimum of 2 years of