Care Model Advisor in United States

About the Team OpenAI’s Platform and Infrastructure Engineering organization advances the mission of deploying artificial general intelligence (AGI) for the benefit of all by delivering secure, scalable, and resilient technology solutions. Our team builds and maintains robust infrastructure that safeguards OpenAI’s data and systems while ensuring employees are well-equipped and seamlessly connected. By prioritizing security, reliability, and user-centric solutions, we empower OpenAI employees to drive impactful AI research, corporate operations, and product innovation. About the Role As a Software Engineer: Internal Applications, Enterprise, you will build internal products that make technology support and administration safer, faster, and less dependent on manual intervention. You will help reduce reliance on broadly privileged human actions, turn recurring technology problems into paved paths, and build agentic systems that can help resolve tickets end to end. A core part of the role is building the interfaces that bring employees, AI agents, and human responders together in a shared ITSM experience, with the right context, controls, and handoffs at each step. We are seeking engineers who enjoy working across frontend and backend layers on ambiguous, high-leverage enterprise problems. You should bring strong product judgment, solid backend engineering fundamentals, and an interest in building software that changes how technology support, system administration, and agent-assisted operations are delivered. The best fit will care as much about the quality of the operator and employee experience as the correctness of the backend systems behind it. In this role, you will: Build frontend experiences that let employees request help, let agents gather context and take safe actions, and let human responders review, approve, or take over without losing the thread. Reduce reliance on broadly privileged manual actions by replacing them with narrow, auditable, policy-aware aut

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. About the role We're hiring someone to build the playbook for how we drive practitioner adoption of new capabilities, and bring new practitioners into the platform. You'll pick a segment (data engineers, ML engineers, analytics engineers), pair it with a use case, and figure out what it takes to get practitioners from awareness to activation. That means developing real knowledge of your audience: what they care about, where they spend time, what resonates, and what falls flat. Then working cross functionally to assemble the right assets, sequence them into an exciting journey that leads to adoption, and getting your campaign in front of the right people across owned, paid, in-product, and partner channels. What you're building is a closed loop. Each campaign is instrumented so you can see what actually worked. Did practitioners activate? Did usage stick? How quickly did they find value? Each round of learning makes the next one sharper. The insights you generate don't stay with you; they feed back to marketing, product and account teams to drive broader adoption across organizations. If you want to own the full arc from choosing the audience to designing the playbook to shipping the campaign to building the feedback loops that make it all compound over time, this is that ro

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. About the team The Apps & Experiences Platform team powers the systems and services behind all of our user-facing applications, including Snowsight, Snowflake Intelligence, and new mobile experiences. Our mission is to build innovative backend services, developer tooling, platform infrastructure, and AI-powered capabilities that enable exceptional product experiences at scale. As part of our team, you’ll work across feature development, platform engineering, infrastructure, and internal tooling to support both end users and developers. We care deeply about building systems that are reliable, scalable, maintainable, and performant. Snowflake is a high-growth AI Data Cloud company, and we’re looking for exceptional engineers to help us scale the next generation of our platform. A key part of this is our work on our internal AI developer agent, which is designed to democratize end-to-end app development across all engineering teams by translating product specs and designs into fully functional, production-ready features. AS A SENIOR SOFTWARE ENGINEER FOR THE APPS & EXPERIENCES PLATFORM TEAM, YOU WILL: Design, build, and operate scalable backend services and platform infrastructure that power Snowflake’s user-facing applications. Contribute across the full development l