Consumer Insights Manager in United States

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. The Data Governance team makes sure Plaid handles consumer and customer data responsibly — and can prove it. Our mission is to enforce Plaid's privacy commitments and regulatory obligations in the systems themselves rather than in policy documents: we build the platform and controls that govern how data flows through Plaid — where it lives, who can use it, for what purpose, and for how long. That includes verifiable deletion of consumer data on request, enforcement of data-use restrictions so downstream systems can only use data in permitted ways, and the cataloging and classification that let Plaid know what data it holds and how sensitive it is. We operate at the scale of Plaid's entire data footprint, and correctness and auditability matter to us as much as throughput. As a Staff Software Engineer on Data Governance, you will set the technical direction for how Plaid enforces data governance at scale. You'll lead the design of distributed backend systems that reliably delete, restrict, and track data across dozens of services, making architectural decisions whose blast radius spans the whole company. You'll drive multi-quarter initiatives from ambiguous privacy and regulatory requirements through

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. Senior Data Scientist - Network Value (Plaid App) The Network Value Data Science team is helping Plaid build an industry-leading fintech consumer network with best-in-class products and user experiences. We are a product analytics team embedded in key product areas across Plaid. We support some of Plaid’s most important OKRs and help execute on product roadmaps. We translate ambiguous product questions into tractable analysis, serve as analytical thought partners throughout the org, identify opportunities to build better products, and champion a data-first decision-making approach everywhere we go. You’ll be a Senior Data Scientist supporting Plaid App, a critical user-facing product within Plaid’s Network Value portfolio. In this role, you’ll become a data and analytical thought partner to product managers and engineers, helping drive data-informed product development as the team launches and scales the product from 0 to 1. You’ll translate business questions into analytics projects, perform ad-hoc and strategic analysis, improve visibility into core systems through data modeling and dashboarding, create OKRs and metrics tied to business goals, and support feature ship decisions through experimenta

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. The Consumer App Foundation team is looking for a Senior Software Engineer to improve Roblox performance across our supported platforms. Our platform is used by over 150M people daily. You will work primarily in cross-platform C++ Roblox game engine code, partnering with teams across the company to identify bottlenecks, ship measurable improvements, and prevent regressions over time. Our team is responsible for the end-to-end performance of the Roblox client on Android, iOS, macOS, Windows, Xbox, Playstation and TV. We tackle the platform’s most difficult technical constraints, ranging from speed and responsiveness to efficiency and stability, to ensure a high-performance experience across all of our devices and platforms. You will: Own the end-to-end performance of the Roblox client across all platforms directly moving the needle on our key metrics: TTI, app size, battery usage and more. Build the benchmarking, profiling, and telemetry systems required to catch regressions early and continue scaling our application even further. Collaborate closely with stakeholders across Engineering, Product, and Design to evaluate technical tradeoffs, align on company-wide priorities, and

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. The Consumer Apps Consoles team owns the console app foundation that makes Roblox feel fast, fluid, and reliable for millions of players and is dedicated to delivering superior performance, reliability, and user experience on PlayStation and Xbox. As a Senior Software Engineer on the Consoles team, you'll be a driving technical force — leading complex client work end-to-end, raising the quality bar across our codebase, and partnering closely with product, design, and platform teams to ship experiences that are polished and performant at scale. You Will: Shape & improve the PlayStation and Xbox experience that millions of players see every day Translate ambiguous product ideas into well-scoped, high-quality engineering plans in close partnership with product, design, and data science. Raise the engineering bar through rigorous code review, proactive mentorship of junior engineers, and the standards you set in your own code. Drive platform-level investments that benefit the broader engineering organization. Work with our Xbox and PlayStation counterparts to ensure feature parity and platform-specific excellence. You Have: 5+ years of experience building and shipping client software, with

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. The Consumer App Foundation team is looking for a Senior Software Engineer to improve Roblox performance across our supported platforms. Our platform is used by over 150M people daily. You will work primarily in cross-platform C++ Roblox game engine code, partnering with teams across the company to identify bottlenecks, ship measurable improvements, and prevent regressions over time. Our team is responsible for the end-to-end performance of the Roblox client on Android, iOS, macOS, Windows, Xbox, Playstation and TV. We tackle the platform’s most difficult technical constraints, ranging from speed and responsiveness to efficiency and stability, to ensure a high-performance experience across all of our devices and platforms. You will: Own the end-to-end performance of the Roblox client across all platforms directly moving the needle on our key metrics: TTI, app size, battery usage and more. Build the benchmarking, profiling, and telemetry systems required to catch regressions early and continue scaling our application even further. Collaborate closely with stakeholders across Engineering, Product, and Design to evaluate technical tradeoffs, align on company-wide priorities, and

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Link team builds the premier consumer network for next-generation commerce, leveraging our base of 300M+ registered consumers to pioneer the future of Identity, Consumer Finance, and AI-driven transactions. While our foundation was built on high-conversion merchant payments and a flexible digital wallet, we are expanding far beyond. We are building the infrastructure for a world where AI agents transact on your behalf, stablecoins go mainstream, and identity dictates how money moves. We think of Link as the wallet for the internet — and we're building for what's next. What you’ll do We are looking for an ambitious, impact-oriented product manager, who is passionate about scaling one of the fastest growing consumer financial networks. You will define and drive the strategy to create differentiated payment experiences for our merchants and consumers – giving consumers the freedom to pay with their desired payment methods across millions of merchants and merchants the benefit of increased revenue and lower costs without needing to contemplate the complexity of various payment methods. You'll operate at the intersection of payments complexity and consumer product craft, bringing structure to ambiguous markets and setting the direction for a team working on one of Stripe's most strategic consumer bets. Responsibilities Define Link's local payment method strategy and roadmap, building localized experiences for merchants and consumers glo

About the Team OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. The Payments team works across product, engineering, design, and finance to build the financial infrastructure that makes OpenAI’s products accessible to consumers and enterprises around the world. As AI introduces new ways for people and organizations to work, the team is defining how to support and monetize emerging forms of product usage, from usage-based pricing to agentic work. We’re building the foundational systems that help OpenAI products deliver clear, reliable, and scalable payment experiences while ensuring that this powerful technology is deployed responsibly. About the Role In this role, you’ll lead design for one of OpenAI’s most foundational product areas: the payments and monetization infrastructure that supports our consumer and enterprise products. You’ll partner closely with product, engineering, and cross-functional teams to shape how customers understand, manage, and pay for entirely new kinds of AI usage. Your work will extend beyond traditional checkout and billing. You’ll help define the systems, frameworks, and experiences behind durable pay-as-you-go models, Codex usage, and agentic workflows, translating complex business and technical requirements into intuitive experiences. As a product designer in a highly ambiguous and rapidly evolving space, you’ll influence both product strategy and the underlying infrastructure that OpenAI products depend on. This role is based in our San Francisco HQ. We offer relocation assistance to new employees. In this role, you will: Lead the design direction for foundational payments, billing, and monetization experiences across OpenAI’s consumer and enterprise products. Design and ship high-quality, end-to-end product experiences, from early systems and interaction concepts to high-fidelity prototypes and production-ready designs. Shape the infrastructure and product frameworks that support em

About the Team OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. The Identity team builds the foundational systems that enable people, organizations, devices, and agents to securely access OpenAI products. The team works across consumer and enterprise experiences, including account structures, sign-in, authentication, recovery, privacy, permissions, administration, and agent identity. As AI systems become increasingly capable of acting on behalf of people and organizations, we are defining new models for authorization and trust across human-to-agent and agent-to-agent interactions. About the Role In this role, you’ll lead design for foundational identity experiences across OpenAI’s products. You’ll make permissions, access, risk, and administration feel clear, safe, and genuinely usable—whether someone is securing a personal account, administering access across an enterprise, signing in to another product with ChatGPT, or authorizing an agent to perform sensitive work. Your work will span established identity challenges and emerging interaction models without established design conventions. You’ll help define how users understand what an agent can access, who or what it is acting on behalf of, and when confirmation or stronger authentication should appear. Working closely with product, engineering, security, privacy, and design, you’ll translate complex policies and technical systems into coherent, trustworthy experiences. This role is based in our San Francisco HQ. We offer relocation assistance to new employees. In this role, you will: Lead the design direction for identity, account security, permissions, and administrative experiences across OpenAI’s consumer and enterprise products. Design and ship high-quality experiences spanning sign-in, authentication, account recovery, device accounts, privacy, access controls, governance, and remediation. Define mental models and interaction patterns for human-to-agent and

About the Team The Statsig team within OpenAI builds the experimentation, feature rollout, dynamic configuration, and analytics systems that help OpenAI ship products with speed, safety, and evidence. Our work sits on the critical path for how product, engineering, research, and go-to-market teams learn from real-world usage and make high-confidence decisions. Statsig began as an independent company focused on helping builders move faster through trustworthy experimentation and feature management. After joining OpenAI, the team began its next chapter: bringing deep product expertise, customer intuition, and mature platform infrastructure into the product development system used by every OpenAI team. Today, teams across ChatGPT, Codex, model measurement, consumer monetization, business subscriptions, developer products, and shared infrastructure rely on Statsig to safely introduce new capabilities, measure impact, and roll changes forward or back with confidence. We are at a defining moment as adoption accelerates and the platform becomes a company-wide standard. About the Role We are looking for an Engineering Manager, Statsig Product to lead the product engineering organization responsible for Statsig’s post-acquisition journey at OpenAI. You will define how experimentation, rollout, configuration, and analytics become a simple, reliable, and trusted part of how every OpenAI product team ships. You will set strategy across multiple product and platform workstreams, build the organization and leadership structure needed for the next phase, and establish the operating model for a platform that serves teams across the company. The right leader can operate across product strategy, technical architecture, organizational design, developer experience, reliability, and executive alignment. You will help preserve what made Statsig strong while integrating it deeply into how OpenAI launches, measures, learns, and makes product decisions. In this role, you will: Build, lead,

About the Team OpenAI’s Pricing team sits at the center of product, go-to-market, finance, and strategy. We define how OpenAI packages, prices, and scales access to our products across consumer, SMB, and enterprise customers, turning deeply technical product usage and market signal into company-level decisions. We’re looking for a senior Data Scientist to be the first dedicated data science hire on the Pricing team. This is a rare zero-to-one role with direct exposure to OpenAI’s CFO, Head of Pricing, and senior leaders across Product and GTM. You will help build the analytical foundation for pricing at OpenAI, shape executive decisions, and define what excellent pricing data science looks like. About the Role As a founding Data Scientist for Pricing, you will design the analyses, models, experiments, and decision frameworks that guide pricing strategy across OpenAI’s business. You’ll work side-by-side with the CFO, Head of Pricing, and senior leaders across Product and GTM on ambiguous, high-leverage questions where simple reporting is not enough, translating customer behavior, product usage, revenue outcomes, and market dynamics into clear recommendations. This role combines hands-on technical depth with executive-ready storytelling. You should be excited to build from first principles, operate with high independence, and influence decisions that shape how OpenAI grows and serves customers around the world. In This Role, You Will Serve as a senior analytical partner to the CFO, Head of Pricing, Product, and GTM leaders on pricing and monetization decisions. Build the analytical foundation for pricing across consumer, SMB, and enterprise segments, from exploratory analysis to repeatable decision systems. Design and execute analyses that connect customer behavior, product usage, conversion, retention, revenue outcomes, and pricing strategy. Develop models, algorithms, experiments, and decision frameworks for complex pricing, packaging, discounting, and willingness-t

About the Team ChatGPT is evolving from answering questions to becoming a deeply personalized assistant that helps people discover, create, and make decisions across everyday life. We're building new multimodal product experiences that combine language, images, personalization, and interactive interfaces to help millions of users accomplish tasks in entirely new ways. This team sits at the intersection of AI research, product engineering, design, and consumer experiences. We move quickly, ship frequently, and work on products that define how people interact with AI every day. About the Role We're looking for exceptional full stack product engineers who love building polished consumer experiences from the ground up. You'll work across frontend, backend, AI-powered workflows, and rich interactive interfaces to create new product experiences that blend conversation, visual understanding, personalization, and commerce. You'll collaborate closely with designers, researchers, product managers, and model teams to rapidly prototype, launch, and iterate on experiences used by millions of people. This is an opportunity to help invent entirely new interaction paradigms—not just build traditional web applications. In This Role, You Will Design and build end-to-end product experiences across web services, APIs, and modern frontend applications. Partner closely with product, design, and research to rapidly prototype and launch new AI-native experiences. Build intuitive, performant interfaces that make advanced AI capabilities feel simple and delightful. Develop scalable backend systems that power personalized, real-time product experiences. Work with multimodal capabilities including text, images, and interactive UI components. Iterate quickly using user feedback, experimentation, and product metrics. Help define engineering standards, architecture, and technical direction for a fast-growing product area. You Might Thrive If You Have significant experience building consumer-facin

About the Team: The Shopping team is building the future of how people discover, evaluate, and purchase products through AI. Our mission is to help users make better purchasing decisions by combining OpenAI’s models with rich product information, merchant ecosystems, and personalized experiences. We sit at the intersection of AI, commerce, search, recommendations, and consumer product experiences, partnering closely with product, engineering, research, design, and business teams to reimagine shopping for the AI era. About the Role: As a Product Manager on the Shopping team, you’ll define and build the next generation of AI-powered shopping experiences within ChatGPT. You’ll be responsible for understanding user needs, identifying opportunities to improve product discovery and decision-making, and delivering experiences that help users confidently find and purchase the products that are right for them. You’ll work across a broad set of domains, including search, recommendations, personalization, merchant and product ecosystems, and conversational commerce. This role requires strong product judgment, comfort operating in ambiguity, and the ability to balance user value, business objectives, and technical constraints. You’ll partner closely with engineers, designers, researchers, and cross-functional stakeholders to bring new shopping experiences from concept to scale. This is an opportunity to help define an entirely new category at the intersection of AI and commerce, shaping how millions of users discover and buy products in the future. This position is based in San Francisco, CA, with relocation assistance available. In this role, you will: Define and drive the product vision for shopping experiences in ChatGPT. Partner with research teams to explore how AI can help users discover, evaluate, and confidently purchase products. Collaborate with cross-functional teams—including design, engineering, product, and go-to-market—to build and scale AI-native shopping experi

About the Team OpenAI’s Financial Engineering and Identity data science team owns how revenue flows through our products and builds the systems that enable people and organizations to access OpenAI products safely, seamlessly, and at global scale. Identity sits at the critical intersection of growth, trust, and user experience. The team owns the experiences and infrastructure behind sign up, sign in, account recovery, authentication, and identity integrations across both consumer and enterprise products. As OpenAI expands across products and markets, Identity plays an increasingly important role in helping more users get started quickly while protecting them from abuse, fraud, and account compromise. About the Role We're looking for the first dedicated Data Scientist to partner with the Identity organization. In this role, you will define how we measure success across the entire identity journey—from first-time sign up and onboarding through authentication, account recovery, and enterprise identity experiences. You'll develop the experimentation frameworks, metrics, and analytical approaches that guide product decisions while helping the team navigate one of Identity's core challenges: optimizing growth while maintaining trust and security. You'll work closely with Product, Engineering, Design, Abuse, Risk, and Go-to-Market teams to identify opportunities, quantify trade-offs, and influence strategy. Some questions can be answered through A/B tests. Others require observational analyses, causal inference, and judgment under uncertainty. This is an opportunity to shape the analytical foundations of a high-impact product area from the ground up. This role is based in San Francisco, CA. We use a hybrid model (3 days/week in office) and offer relocation support. In this role, you will Define the north-star metrics and measurement frameworks used to evaluate the identity experience across consumer and enterprise products. Design and analyze experiments to optimize top-of

About the Team The Finance Platform & Technology team at OpenAI builds and scales the future-proof systems and data architecture that power our core financial operations. We enable business agility, compliance, and operational excellence across quote-to-cash, procure-to-pay, inventory, and asset management for both B2B and B2C. Our focus is on modernizing workflows through strategic integrations, scalable automation, and seamless data flows empowering smarter decisions, reliable reporting, and sustainable growth as OpenAI evolves About the Role We are looking for a Supply Chain Transformation Architect to redesign and modernize our end-to-end supply chain operations supporting robotics, consumer hardware, and data center infrastructure. This role sits at the intersection of process, systems, and data. Your primary focus will be transforming supply chain processes across planning, procurement, manufacturing, logistics, and fulfillment—then enabling those processes with the right systems architecture, data foundation, and AI-driven automation. You will help move the organization from manual, reactive operations to intelligent, data-driven supply chain execution. In this role you will: Lead End-to-End Supply Chain Transformation Evaluate and redesign core supply chain processes across demand planning, supply planning, procurement, manufacturing operations, logistics, and fulfillment. Identify operational bottlenecks, fragmented workflows, and manual processes that limit scalability. Build standardized process frameworks and operating models that support rapid scaling of hardware programs. Drive Operational Excellence Implement structured supply chain practices such as: S&OP / Integrated Business Planning Supply risk management Inventory optimization Supplier collaboration frameworks Logistics visibility and execution models Establish operational KPIs and governance to improve predictability, responsiveness, and resilience. Architect the Digital Supply Chain Tra

About the Team Our Applied team brings OpenAI technologies to consumers and businesses around the world. We collaborate across research, engineering, design and business functions to turn cutting-edge AI advancements into impactful real-world applications. Our team has been behind notable product launches ( ChatGPT , API , Sora ), creating tools that help developers write code, enable businesses to operate more efficiently, and empower individuals to learn and create. As AI capabilities rapidly evolve, we focus on ensuring that our products are safe, accessible, and beneficial to all. About the Role As a Data Scientist on the Applied Product team, you will contribute to a data-driven product development culture for consumer and enterprise products at OpenAI. This is critical as our products reach millions of users and businesses worldwide. We are focused on aligning both research and product development to drive measurable impact for these individuals and organizations alike. You should expect to define our north-star metrics, design A/B tests, and establish source-of-truth dashboards that the entire company can use to answer their own product questions. Most importantly, you should expect to be a core member of the product development team. This role is based in San Francisco, CA or Seattle, WA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Embed with the product development team as a trusted partner, uncovering new ways to improve the product and drive growth Define and interpret A/B tests that help answer critical questions about the impact of model and UX changes to our product Establish a data-driven product development culture by defining, tracking, and operationalizing feature-, product-, and company-level metrics Develop and socialize dashboards, reports, and other ways of enabling the team and company to answer product data questions in a self-serve way You might thrive