Consumer Operations in United States

Become a part of our caring community Humana, a Fortune 60 Healthcare Company Humana is a publicly traded, Fortune 60 health benefits company with a long history of successful innovation and reinvention. It has transformed itself from the largest US nursing home company in the ’60s, to the largest US hospital corporation in the ’80s, to a leading health benefits company beginning in the ’90s. Today, Humana is a leader in consumer-focused health solutions and is one of the largest health benefits organizations in the country. The Consumer Product s Enablement & Solutions department supports Humana’s businesses by ensuring co nsumer products are competitive and meet consumer needs. The team also enables growth across the organization and ensures timely CMS and state filing timelines. The team has a strong dotted-line partnership with the Medicare and Medicaid organization, Humana’s largest , which comprises over 80% of the company’s total revenue and the majority of its earnings . Team members partner broadly with leaders throughout the enterprise, as they provide oversight and strategic direction of all Medicare and Duals products. Humana is seeking an experienced team member to help drive strategic direction and ensure execution on the end-to-end proces ses and projects critical for transformation across our business . As a Consultant , you will <

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About the Role We're looking for a Product Engineer to join as an early member of our new Enterprise team. The consumer story has demonstrated Replit’s magic and now we are seeing use cases emerge in the B2B space that are ripe for innovation and growth. It is a critical area for our success this year and beyond. You can be part of the journey to build and scale features that help teams and organizations of any size be more productive with Replit. This is an opportunity to make meaningful impact and shape the culture and processes from the ground up. Working closely with cross-functional teams including product managers, designers, and AI engineers, you'll craft solutions that enable our customers to build, deploy, and share their applications seamlessly. This role requires both technical expertise and a deep understanding of user needs to deliver features that make an impact. In this role you will: Build and own features across the full stack that serve enterprise customers, from backend services to user-facing interfaces Design and implement scalable solutions for teams and organizations. This includes enterprise-readiness features like authentication, permissions, security, and compliance, as well as tools that improve team collaboration and drive adoption within an organization. Work directly with customers to understand their needs and iterate on solutions Contribute to technical decisions and architecture for the Enterprise platform Collaborate closely with Product, Design, and other Engineering teams to deliver high-quality experiences Mentor other engineers and raise the bar for engineering excellence Ship quickly and iterate based on customer feedback and usage data Required skills and experience: Strong full

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. The Data Governance team makes sure Plaid handles consumer and customer data responsibly — and can prove it. Our mission is to enforce Plaid's privacy commitments and regulatory obligations in the systems themselves rather than in policy documents: we build the platform and controls that govern how data flows through Plaid — where it lives, who can use it, for what purpose, and for how long. That includes verifiable deletion of consumer data on request, enforcement of data-use restrictions so downstream systems can only use data in permitted ways, and the cataloging and classification that let Plaid know what data it holds and how sensitive it is. We operate at the scale of Plaid's entire data footprint, and correctness and auditability matter to us as much as throughput. As a Staff Software Engineer on Data Governance, you will set the technical direction for how Plaid enforces data governance at scale. You'll lead the design of distributed backend systems that reliably delete, restrict, and track data across dozens of services, making architectural decisions whose blast radius spans the whole company. You'll drive multi-quarter initiatives from ambiguous privacy and regulatory requirements through

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. Senior Data Scientist - Network Value (Plaid App) The Network Value Data Science team is helping Plaid build an industry-leading fintech consumer network with best-in-class products and user experiences. We are a product analytics team embedded in key product areas across Plaid. We support some of Plaid’s most important OKRs and help execute on product roadmaps. We translate ambiguous product questions into tractable analysis, serve as analytical thought partners throughout the org, identify opportunities to build better products, and champion a data-first decision-making approach everywhere we go. You’ll be a Senior Data Scientist supporting Plaid App, a critical user-facing product within Plaid’s Network Value portfolio. In this role, you’ll become a data and analytical thought partner to product managers and engineers, helping drive data-informed product development as the team launches and scales the product from 0 to 1. You’ll translate business questions into analytics projects, perform ad-hoc and strategic analysis, improve visibility into core systems through data modeling and dashboarding, create OKRs and metrics tied to business goals, and support feature ship decisions through experimenta

About Bazaarvoice At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products. The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty. Our brand promise : closing the gap between brands and consumers. Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia. It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK! Who We Want Content Moderators expeditiously read, analyze and apply codes to large quantities of user generated content that is posted to our clients' websites. This content includes customer product reviews, questions, general comments, images and videos in English and in German. On occasion, the Content Moderator may encounter content that is deeply disturbing and illegal defined as text, images, or video that suggest or contain evidence of violence to children, child sexual abuse, serious crime or serious threats of violence. Bazaarvoice has over 12,500 global clients.

About Bazaarvoice At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products. The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty. Our brand promise : closing the gap between brands and consumers. Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia. It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK! Who We Want Content Moderators expeditiously read, analyze and apply codes to large quantities of user generated content that is posted to our clients' websites. This content includes customer product reviews, questions, general comments, images and videos in English and in Spanish. On occasion, the Content Moderator may encounter content that is deeply disturbing and illegal defined as text, images, or video that suggest or contain evidence of violence to children, child sexual abuse, serious crime or serious threats of violence. Bazaarvoice has over 12,500 global clients

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. The Consumer App Foundation team is looking for a Senior Software Engineer to improve Roblox performance across our supported platforms. Our platform is used by over 150M people daily. You will work primarily in cross-platform C++ Roblox game engine code, partnering with teams across the company to identify bottlenecks, ship measurable improvements, and prevent regressions over time. Our team is responsible for the end-to-end performance of the Roblox client on Android, iOS, macOS, Windows, Xbox, Playstation and TV. We tackle the platform’s most difficult technical constraints, ranging from speed and responsiveness to efficiency and stability, to ensure a high-performance experience across all of our devices and platforms. You will: Own the end-to-end performance of the Roblox client across all platforms directly moving the needle on our key metrics: TTI, app size, battery usage and more. Build the benchmarking, profiling, and telemetry systems required to catch regressions early and continue scaling our application even further. Collaborate closely with stakeholders across Engineering, Product, and Design to evaluate technical tradeoffs, align on company-wide priorities, and

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. The Consumer Apps Consoles team owns the console app foundation that makes Roblox feel fast, fluid, and reliable for millions of players and is dedicated to delivering superior performance, reliability, and user experience on PlayStation and Xbox. As a Senior Software Engineer on the Consoles team, you'll be a driving technical force — leading complex client work end-to-end, raising the quality bar across our codebase, and partnering closely with product, design, and platform teams to ship experiences that are polished and performant at scale. You Will: Shape & improve the PlayStation and Xbox experience that millions of players see every day Translate ambiguous product ideas into well-scoped, high-quality engineering plans in close partnership with product, design, and data science. Raise the engineering bar through rigorous code review, proactive mentorship of junior engineers, and the standards you set in your own code. Drive platform-level investments that benefit the broader engineering organization. Work with our Xbox and PlayStation counterparts to ensure feature parity and platform-specific excellence. You Have: 5+ years of experience building and shipping client software, with

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. The Consumer App Foundation team is looking for a Senior Software Engineer to improve Roblox performance across our supported platforms. Our platform is used by over 150M people daily. You will work primarily in cross-platform C++ Roblox game engine code, partnering with teams across the company to identify bottlenecks, ship measurable improvements, and prevent regressions over time. Our team is responsible for the end-to-end performance of the Roblox client on Android, iOS, macOS, Windows, Xbox, Playstation and TV. We tackle the platform’s most difficult technical constraints, ranging from speed and responsiveness to efficiency and stability, to ensure a high-performance experience across all of our devices and platforms. You will: Own the end-to-end performance of the Roblox client across all platforms directly moving the needle on our key metrics: TTI, app size, battery usage and more. Build the benchmarking, profiling, and telemetry systems required to catch regressions early and continue scaling our application even further. Collaborate closely with stakeholders across Engineering, Product, and Design to evaluate technical tradeoffs, align on company-wide priorities, and

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Link team builds the premier consumer network for next-generation commerce, leveraging our base of 300M+ registered consumers to pioneer the future of Identity, Consumer Finance, and AI-driven transactions. While our foundation was built on high-conversion merchant payments and a flexible digital wallet, we are expanding far beyond. We are building the infrastructure for a world where AI agents transact on your behalf, stablecoins go mainstream, and identity dictates how money moves. We think of Link as the wallet for the internet — and we're building for what's next. What you’ll do We are looking for an ambitious, impact-oriented product manager, who is passionate about scaling one of the fastest growing consumer financial networks. You will define and drive the strategy to create differentiated payment experiences for our merchants and consumers – giving consumers the freedom to pay with their desired payment methods across millions of merchants and merchants the benefit of increased revenue and lower costs without needing to contemplate the complexity of various payment methods. You'll operate at the intersection of payments complexity and consumer product craft, bringing structure to ambiguous markets and setting the direction for a team working on one of Stripe's most strategic consumer bets. Responsibilities Define Link's local payment method strategy and roadmap, building localized experiences for merchants and consumers glo

About the Team OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. The Payments team works across product, engineering, design, and finance to build the financial infrastructure that makes OpenAI’s products accessible to consumers and enterprises around the world. As AI introduces new ways for people and organizations to work, the team is defining how to support and monetize emerging forms of product usage, from usage-based pricing to agentic work. We’re building the foundational systems that help OpenAI products deliver clear, reliable, and scalable payment experiences while ensuring that this powerful technology is deployed responsibly. About the Role In this role, you’ll lead design for one of OpenAI’s most foundational product areas: the payments and monetization infrastructure that supports our consumer and enterprise products. You’ll partner closely with product, engineering, and cross-functional teams to shape how customers understand, manage, and pay for entirely new kinds of AI usage. Your work will extend beyond traditional checkout and billing. You’ll help define the systems, frameworks, and experiences behind durable pay-as-you-go models, Codex usage, and agentic workflows, translating complex business and technical requirements into intuitive experiences. As a product designer in a highly ambiguous and rapidly evolving space, you’ll influence both product strategy and the underlying infrastructure that OpenAI products depend on. This role is based in our San Francisco HQ. We offer relocation assistance to new employees. In this role, you will: Lead the design direction for foundational payments, billing, and monetization experiences across OpenAI’s consumer and enterprise products. Design and ship high-quality, end-to-end product experiences, from early systems and interaction concepts to high-fidelity prototypes and production-ready designs. Shape the infrastructure and product frameworks that support em

About the Team OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. The Identity team builds the foundational systems that enable people, organizations, devices, and agents to securely access OpenAI products. The team works across consumer and enterprise experiences, including account structures, sign-in, authentication, recovery, privacy, permissions, administration, and agent identity. As AI systems become increasingly capable of acting on behalf of people and organizations, we are defining new models for authorization and trust across human-to-agent and agent-to-agent interactions. About the Role In this role, you’ll lead design for foundational identity experiences across OpenAI’s products. You’ll make permissions, access, risk, and administration feel clear, safe, and genuinely usable—whether someone is securing a personal account, administering access across an enterprise, signing in to another product with ChatGPT, or authorizing an agent to perform sensitive work. Your work will span established identity challenges and emerging interaction models without established design conventions. You’ll help define how users understand what an agent can access, who or what it is acting on behalf of, and when confirmation or stronger authentication should appear. Working closely with product, engineering, security, privacy, and design, you’ll translate complex policies and technical systems into coherent, trustworthy experiences. This role is based in our San Francisco HQ. We offer relocation assistance to new employees. In this role, you will: Lead the design direction for identity, account security, permissions, and administrative experiences across OpenAI’s consumer and enterprise products. Design and ship high-quality experiences spanning sign-in, authentication, account recovery, device accounts, privacy, access controls, governance, and remediation. Define mental models and interaction patterns for human-to-agent and

About the Team OpenAI’s Education team is building products that advance how people learn with AI. The team works across higher education institutions, K-12 districts, and country-level partnerships, including applied research on how AI affects learning and cognitive outcomes. The team owns owns ChatGPT Edu, ChatGPT for Teachers, and related product/research work. The team partners closely with go-to-market, research, Consumer Learning, and model teams to turn education-specific insights into product experiences that can improve ChatGPT more broadly. Some of our recent work: New Education Plugins for ChatGPT Work and Codex New tools for understanding AI and learning outcomes Education for countries Advancements in higher education Early product work - Introducing Study Mode About the Role We’re looking for a hands-on Tech Lead Manager to lead and manage a team of senior full-stack engineers building AI-native learning experiences in ChatGPT. This person will combine technical execution, product judgment, and people leadership: they will write and ship code, manage engineers, and help shape the product direction for how students and Educators use AI. In This Role, You Will Lead and manage a team of three senior full-stack engineers. Build product experiences for ChatGPT Education, ChatGPT for Teachers, and AI-native learning workflows. Partner with research teams on field studies, randomized control trials, classifiers, data pipelines, and cognitive-outcome measurement. Collaborate with Consumer Learning and model teams to translate education insights into broader ChatGPT behavior and product improvements. Drive execution across product, engineering, research, go-to-market, and partner teams. Help define product strategy, priorities, and delivery plans for a new product pod. You Might Thrive In This Role If You Have several years of direct people-management experience with engineers. Are still highly technical and comfortable doing IC engineering work. Have strong pr

About the Team OpenAI’s Pricing team sits at the center of product, go-to-market, finance, and strategy. We define how OpenAI packages, prices, and scales access to our products across consumer, SMB, and enterprise customers, turning deeply technical product usage and market signal into company-level decisions. We’re looking for a senior Data Scientist to be the first dedicated data science hire on the Pricing team. This is a rare zero-to-one role with direct exposure to OpenAI’s CFO, Head of Pricing, and senior leaders across Product and GTM. You will help build the analytical foundation for pricing at OpenAI, shape executive decisions, and define what excellent pricing data science looks like. About the Role As a founding Data Scientist for Pricing, you will design the analyses, models, experiments, and decision frameworks that guide pricing strategy across OpenAI’s business. You’ll work side-by-side with the CFO, Head of Pricing, and senior leaders across Product and GTM on ambiguous, high-leverage questions where simple reporting is not enough, translating customer behavior, product usage, revenue outcomes, and market dynamics into clear recommendations. This role combines hands-on technical depth with executive-ready storytelling. You should be excited to build from first principles, operate with high independence, and influence decisions that shape how OpenAI grows and serves customers around the world. In This Role, You Will Serve as a senior analytical partner to the CFO, Head of Pricing, Product, and GTM leaders on pricing and monetization decisions. Build the analytical foundation for pricing across consumer, SMB, and enterprise segments, from exploratory analysis to repeatable decision systems. Design and execute analyses that connect customer behavior, product usage, conversion, retention, revenue outcomes, and pricing strategy. Develop models, algorithms, experiments, and decision frameworks for complex pricing, packaging, discounting, and willingness-t

About the Team ChatGPT is evolving from answering questions to becoming a deeply personalized assistant that helps people discover, create, and make decisions across everyday life. We're building new multimodal product experiences that combine language, images, personalization, and interactive interfaces to help millions of users accomplish tasks in entirely new ways. This team sits at the intersection of AI research, product engineering, design, and consumer experiences. We move quickly, ship frequently, and work on products that define how people interact with AI every day. About the Role We're looking for exceptional full stack product engineers who love building polished consumer experiences from the ground up. You'll work across frontend, backend, AI-powered workflows, and rich interactive interfaces to create new product experiences that blend conversation, visual understanding, personalization, and commerce. You'll collaborate closely with designers, researchers, product managers, and model teams to rapidly prototype, launch, and iterate on experiences used by millions of people. This is an opportunity to help invent entirely new interaction paradigms—not just build traditional web applications. In This Role, You Will Design and build end-to-end product experiences across web services, APIs, and modern frontend applications. Partner closely with product, design, and research to rapidly prototype and launch new AI-native experiences. Build intuitive, performant interfaces that make advanced AI capabilities feel simple and delightful. Develop scalable backend systems that power personalized, real-time product experiences. Work with multimodal capabilities including text, images, and interactive UI components. Iterate quickly using user feedback, experimentation, and product metrics. Help define engineering standards, architecture, and technical direction for a fast-growing product area. You Might Thrive If You Have significant experience building consumer-facin