Contract Job 82233 in United States

Strength in Trust OneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society. The Challenge Due to increased customer demand for the AI-Ready Governance Platform, we’re looking to hire a lead corporate counsel to provide transactional support on commercial contracts. The successful candidate will be part of the Commercial & Product Support team. Your Mission Independently review and negotiate a high volume of complex SaaS contracts through the contract lifecycle to execution Handle ad-hoc legal requests for support from the sales function Understand key IP, commercial, and finance requirements Keep up-to-date on applicable laws, regulations, and industry guidance Drive compliance in day-to-day sales activities, including providing training Support updates to legal team templates & precedents Assist with wider company projects assigned to the Commercial & Product Support team You Are An excellent communicator and negotiator Self-motivated Able to work independently, multi-task and prioritize your workload Able to quickly shift priorities t

Position Overview The Small Business Account Manager is responsible for managing a portfolio of Small Business customer accounts, with a primary focus on customer retention, net dollar retention (NDR), renewals, cross-sell, and upsell. This role owns the end-to-end renewal process for approximately 70–90 customer accounts within the Small Business segment, defined as customers with $0–$100M in annual revenue. As the primary commercial point of contact for their assigned portfolio, the Small Business Account Manager partners closely with implementation, customer support, and specialist teams to drive customer adoption, maximize value, reduce churn, and identify opportunities for expansion. The ideal candidate is customer-focused, commercially driven, highly organized, and skilled at balancing relationship management with revenue growth. Key Responsibilities Manage a portfolio of approximately 70–90 Small Business customer accounts. Own the end-to-end renewal process, including renewal planning, forecasting, customer engagement, negotiation, and contract execution. Drive Net Dollar Retention (NDR) by identifying and executing cross-sell and upsell opportunities within the existing customer base. Build trusted relationships with key customer stakeholders to understand business objectives, product usage, risks, and growth opportunities. Partner with implementation, customer support, and subject matter experts to deliver a seamless customer experience throughout the customer lifecycle. Monitor account health, proactively identify churn risks, and develop action plans to improve customer outcomes and retention. Conduct regular business reviews focused on customer value, adoption, renewal readiness, and expansion opportunities. Maintain accurate account, pipeline, renewal, and forecast data within CRM systems. Collaborate cross-functionally to remove customer blockers and ensure timely resolution of issues. Meet or exceed renewal, retention, cross-sell, upsell, and revenue

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. The Enterprise Account Executive will drive C1’s growth by identifying, structuring, and closing strategic deals with large enterprise organizations. This role will expand CLEAR’s networked identity platform across industries by building high-impact relationships and delivering scalable, revenue-generating deals. What you'll do: Drive enterprise growth by sourcing, developing, and closing strategic partnerships across key industries Own the full deal lifecycle from prospecting through negotiation, contracting, and launch Build and manage a robust enterprise pipeline, leveraging outbound efforts, industry relationships, and market insights Partner cross-functionally with Product, Legal, Security, and Partner Success to align solutions with partner needs and CLEAR capabilities Represent CLEAR externally through executive meetings, industry events, and thought leadership to strengthen market presence How you'll measure success: Total contract value (TCV), annual contract value (ACV), and revenue generated from enterprise partnerships Pipeline growth, conversion rates, and deal velocity across enterprise opportunities Number of new enterprise logos and expansion within existing partners Successful launch and activation of enterprise partnerships What you're great at: 8+ years of experience in enterprise business development, partnerships, or B2B sales within SaaS, identity, fintech, or enterprise technology Proven track record of sourcing, negotiating, and closing complex, high-value enterprise deals Strong executive presence

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. We're seeking an experienced Commercial Counsel to join our growing legal team and serve as a strategic partner to our rapidly expanding enterprise sales organization. In this high-impact role, you'll drive complex commercial negotiations that fuel our growth, working closely with our sales teams to close sophisticated technology agreements with enterprise customers across diverse industries. You'll play a critical role in scaling our commercial legal processes while navigating the evolving landscape of AI-powered development tools and ensuring our customers can confidently deploy Replit's platform in their organizations. What You'll Do Drive Enterprise Deals : Serve as the lead legal advisor for complex, high-value enterprise sales transactions, working directly with our Account Executives and customer legal teams to negotiate and close sophisticated software agreements Navigate AI & Technology Compliance : Help enterprise customers understand and navigate the legal and regulatory implications of adopting AI-powered development tools, addressing data privacy, security, and compliance requirements across various industries Build Scalable Frameworks : Design and implement contract playbooks, template agreements, and streamlined processes that enable our sales team to move quickly while maintaining legal rigor as we scale Risk Management : Identify, analyze, and proactively manage complex commercial and legal risks while maintaining deal velocity in our fast-paced, high-growth environment Cross-Functional Partnership : Collaborate closely with Product, Engineering, Security, and Privacy teams to ensure our commercial offerings align with product capabilities and regulatory requirements Strategic Advisory : Provide st

As a Customer Success Associate, you will focus on the long term strategic relationship with our customers, drive adoption, and identify growth opportunities across a high volume of Datadog customers to ensure successful product use and retention. You’ll be an advocate for the customer internally and focus on providing a positive experience for a high volume of accounts. Associates follow a well-defined methodology to identify the customer’s unique needs and clearly convey the value of the Datadog product. As we scale our Customer Success team, furthering personal development and team success is a top priority. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them What You’ll Do: Identify target opportunities, manage the full sales cycle and proactively build strategic relationships with customers and focus on retention. Manage requests from your book of business such as but not limited to technical support escalations, billing questions, documentation/enablement requests to ensure a positive customer experience Pivot account management strategy based on different customer requirements and needs seamlessly and efficiently Act as an advisor to customers to ensure they’re leveraging the solution effectively Monitor and identify usage trends to uncover renewal risks and support greater adoption rates Collaborate cross-functionally with internal Datadog teams (support, product, finance, and legal) Who You Are: Customer-minded, always trying to provide the most value possible Driven and motivated by a career in sales with a strong desire to grow a career in Customer Success. A strong communicator (written and verbal) with excellent attention to detail Experienced in independently negotiating contract terms and overcoming pricing objections for up-sell/cross sell activit

As a Customer Success Associate, you will focus on the long term strategic relationship with our customers, drive adoption, and identify growth opportunities across a high volume of Datadog customers to ensure successful product use and retention. You’ll be an advocate for the customer internally and focus on providing a positive experience for a high volume of accounts. Associates follow a well-defined methodology to identify the customer’s unique needs and clearly convey the value of the Datadog product. As we scale our Customer Success team, furthering personal development and team success is a top priority. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them What You’ll Do: Identify target opportunities, manage the full sales cycle and proactively build strategic relationships with customers and focus on retention. Manage requests from your book of business such as but not limited to technical support escalations, billing questions, documentation/enablement requests to ensure a positive customer experience Pivot account management strategy based on different customer requirements and needs seamlessly and efficiently Act as an advisor to customers to ensure they’re leveraging the solution effectively Monitor and identify usage trends to uncover renewal risks and support greater adoption rates Collaborate cross-functionally with internal Datadog teams (support, product, finance, and legal) Who You Are: Customer-minded, always trying to provide the most value possible Driven and motivated by a career in sales with a strong desire to grow a career in Customer Success. A strong communicator (written and verbal) with excellent attention to detail Experienced in independently negotiating contract terms and overcoming pricing objections for up-sell/cross sell activit

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE This role owns Baseten's relationships and market intelligence across hyperscalers and strategic neoclouds, including NVIDIA cloud partners. This is a technical and commercial role in equal measure: you'll evaluate capacity from the GPU to the data center, negotiate cost and terms with suppliers, and stay close enough to the market to develop and defend a real point of view on where it's heading. Given current market conditions, Baseten needs a much stronger pulse on this part of the market so we can track pricing, stay close to the right relationships, and move fast the moment more capacity is needed. This is a senior, experienced hire who will also help pair with and develop 1-2 junior to mid-level teammates covering the same space. WHAT YOU'LL DO Build and maintain deep relationships across hyperscalers and strategic neoclouds (including NVIDIA cloud partners), working each organization from top to bottom rather than a single point of contact Maintain a consistent, "top of mind" presence with key accounts so Baseten is positioned to move quickly when capacity needs arise Evaluate capacity from the GPU to the data center — hardware generation, rack and node configuration, interconnect, power density, and cooling — so you know what a configuration will actually deliver, not just what the spec sheet claims Live in compute pricing daily: track rates by GPU generation, region, and contract term to keep Baseten inf

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As an Enterprise Account Executive at Vanta, you will play a critical role in expanding our footprint in the Enterprise segment through net-new logo acquisition. This is a high-impact role focused on a land and expand model, requiring a results-driven seller capable of closing 5+ six-figure opportunities per quarter. You’ll be joining a team that is building and scaling our upmarket motion, and you’ll help shape Vanta’s strategy and execution in some of our most strategic segments. This role requires someone who is equally confident navigating complex deals independently and working cross-functionally with product, engineering, and the channel. Success in this role means driving full-cycle deals from prospecting through close - both directly and through partners. At Vanta, our mission is to help businesses earn and prove trust. We believe security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. The ideal candidate for this role at Vanta has prior security or adjacent domain experience. We’re growing quickly, continually outpacing our targets and leading the market in compliance and security. If you’re excited by the opportunity to drive strategic, high-value deals and work in a fast-paced, high-growth environment—we’d love to hear from you. What you’ll do as an Enterprise Account Executive at Vanta: Own and drive net-new business acquisition within the Enterprise segment Close 5+ six-figure opportunities per quarter, managing the full sales cycle from initial outreach through contract execution Build and maintain a strong pipeline through outbound prosp

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your Opportunity Are you looking for a high-impact finance role that offers true flexibility? We are seeking a Revenue Accountant to join our team in a fully remote capacity . In this role, you will be a key contributor to our Revenue Accounting team, supporting day-to-day revenue operations and helping maintain our financial processes. This is an exciting opportunity to build your technical accounting skills in a fast-paced environment while working collaboratively across teams. If you thrive in a dynamic, remote setting and are eager to learn and grow, this is the role for you. What You'll Do: Support the Close: Assist with the revenue-related month-end close process, helping ensure financial reporting is accurate and completed on schedule. Contract Analysis: Help review customer contracts and non-standard terms to support proper revenue recognition in line with company policies. Financial Schedules: Prepare and reconcile revenue schedules, including deferred revenue and contract assets/liabilities, under guidance from senior team members. Process Support: Support continuous improvement efforts within Order-to-Cash processes and assist with SOX audit compliance tasks. Cross-Functional Collaboration: Collaborate on ad-hoc accounting tasks and projects, delivering reliable analysis and support to the team. This Role Requires: Solid Foundation: 5+ years of relevant accounting experience. ASC 606 Knowledge: Strong foundational understanding of US GAAP and ASC 606 principle

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE We're looking for a hands-on Operations Manager to own the operational and analytical supply side of our GPU fleet. Key focus areas: GPU fleet lifecycle, health, observability, utilization monitoring, and remediation across our neocloud and bare metal environments. We contract for a fixed amount of compute capacity. GPUs drift from healthy to unhealthy over time, and this role minimizes that downtime to keep the maximum number of GPUs healthy at any given moment. This is an operator role, not people management. You'll drive execution through clear processes, metrics, reporting, vendor coordination, and cross-functional alignment.. RESPONSIBILITIES Core Responsibilities: Drive suppliers to keep the maximum amount of the GPU fleet online and healthy. Maintain a live reconciliation of contracted vs. provisioned vs. healthy vs. utilized capacity, broken out by supplier and by cluster maximizing the number of healthy GPUs. Supplier-attributed fleet health accountability: own replacement SLAs, mean time to repair (MTTR), and RMA cycle times for every in-scope supplier. SLA monitoring, credit claims, and remedy enforcement: track SLA performance against contract terms, file and pursue credit claims, and drive remediation plans when suppliers fall short. Drive internal communications where suppliers need to perform maintenance to ensure all Baseten stakeholders are aware of activities that impact availability. Scope and

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE We're looking for a Delivery Director, Capacity programs for our on-premises data center builds and neo cloud (GPU cloud) delivery programs. This is a high-visibility, execution-critical role sitting at the intersection of infrastructure engineering, capacity planning, vendor/partner management, and customer delivery. You will own the end-to-end delivery lifecycle for large-scale compute infrastructure — from initial site/capacity commitments through power, networking, and hardware bring-up, to production-ready GPU/compute capacity landing in the hands of internal teams or customers. You'll be the person who turns ambitious infrastructure roadmaps into predictable, on-time, delivery. RESPONSIBILITIES Own delivery of on-prem infrastructure builds — colocation expansions, power/cooling readiness, rack-and-stack, network fabric bring-up, and hardware acceptance testing — coordinating across colo providers and partners, network engineering, hardware ops, and vendor teams. Drive neo cloud delivery programs — manage capacity delivery from GPU cloud and neo cloud partners (e.g., colocation/bare-metal/GPU cloud providers), including contract milestones, capacity ramps, SLAs, and go-live readiness. Build and maintain master delivery schedules across concurrent, multi-site, multi-vendor programs, integrating power/shell timelines, hardware lead times, logistics, and software/platform readiness into a single critical path.

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role: We are looking for an experienced attorney to join our Commercial Counsel team. This senior role will help build and support Notion’s rapidly evolving Enterprise customer sales motions, bringing deep expertise in negotiating complex AI SaaS agreements with enterprise customers, as well as acting as an advisor and coach to our account teams and cross functional partners. Notion is scaling rapidly, and we need people who work well as a tight-knit team with a passion for driving revenue deals to conclusion. If you enjoy using your deep industry and technology transaction expertise to support revenue generating functions, this role is for you. Our Commercial Legal team sits at the center of Notion’s growth. We simplify how customers contract with us, take clear and unambiguous positions on AI, privacy, and security, and drive revenue deals to a fast, predictable close. That means exercising real judgment and finding creative, pragmatic paths forward through complex customer requests and requirements. This role can be based in either San Francisco or New York City. We work from our offices on Mondays, Tuesdays and Thursday

About the Team OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We’re looking for dedicated, experienced, and deeply curious individuals to help solve some of the most complex challenges faced by our customers while building the future of post-AGI support alongside us. In this role, you’ll work directly with customers through support tickets and live calls, troubleshooting high-impact issues and resolving novel, often ambiguous technical problems in one of the fastest-moving environments in technology. As AI adoption rapidly accelerates, the work you do will directly support mission-critical systems being built on OpenAI’s platform, serving as a critical line of defense for customers operating at massive scale. Beyond resolving technical issues, you’ll help define what world-class support looks like in an AGI-driven future. You’ll partner closely with Engineering, Product, and Operations to improve systems, reduce bugs, and elevate the customer experience, while leveraging automation, agents, and our own AI technology to transform how support operates at scale. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. As employees in this role with work with many customers based on the East Coast, regularly weekday hours will commence at 6am Pacific. To comply with a U.S. government contract, applicants for this position must be U.

About the Team OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We’re looking for dedicated, experienced, and deeply curious individuals to help solve some of the most complex challenges faced by our customers while building the future of post-AGI support alongside us. In this role, you’ll work directly with customers through support tickets and live calls, troubleshooting high-impact issues and resolving novel, often ambiguous technical problems in one of the fastest-moving environments in technology. As AI adoption rapidly accelerates, the work you do will directly support mission-critical systems being built on OpenAI’s platform, serving as a critical line of defense for customers operating at massive scale. Beyond resolving technical issues, you’ll help define what world-class support looks like in an AGI-driven future. You’ll partner closely with Engineering, Product, and Operations to improve systems, reduce bugs, and elevate the customer experience, while leveraging automation, agents, and our own AI technology to transform how support operates at scale. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. As employees in this role with work with many customers based on the East Coast, regularly weekday hours will commence at 6am Pacific. To comply with a U.S. government contract, applicants for this position must be U.

About Ema Ema is building the world’s leading Agentic AI platform to transform enterprise productivity. We enable organizations to delegate repetitive tasks to Ema, the Universal AI Employee, delivering 10x gains in workforce efficiency, across functions. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production — we ship real systems that run real business processes at scale. About the Role Ema sells through two motions that behave very differently, and today they share one pipeline, one CRM, and one forecast. Direct enterprise — field Account Executives landing Fortune 2000 logos at $250K+ initial contract value and expanding past $500K, into buying committees that include IT, security, data governance, and procurement. Partner-led — global systems integrators and ISVs, including Teleperformance, PwC, Wipro, NTT Data, Hitachi, KPMG, Atos, ADP, Microsoft, and Google, who deploy Ema's Frontier Apps to their own clients. In some cases the partner embeds Ema inside their own product and owns the end-client relationship entirely. Those two motions require different definitions, different attribution rules, and different quota treatment. Building that distinction — and the systems, reporting, and compensation logic that sit on top of it — is the core of this role. This is the first dedicated Revenue Operations hire supporting the US go-to-market organization. You will be building the function, not maintaining one. What You Will Own Forecasting and pipeline management Own the weekly forecast process and cadence across direct and partner motions, and report fo