Cross Border Manager in United States

About the Team At OpenAI, we’re building the connective tissue between our mission and our people. People Innovation Labs is a fast-moving engineering team embedded in the People organization, focused on rethinking how we find and retain the best talent and empower everyone to do their best work. From recruiting to culture, we’re designing systems that give our People Team a significant edge by infusing OpenAI’s models and first-principles thinking into every aspect of our work. Our projects range from greenfield 0-1 products like OpenHouse (our internal knowledge hub) to AI-powered automations and scalable recruiting tools. We’re defining the future of work at OpenAI, creating a blueprint for how AI can supercharge productivity, culture, and innovation. About the Role We are looking for a self-starter engineer who loves building new products in an iterative and fast-moving environment. This team is for full stack product engineers who are deeply curious about culture, recruiting and people development, and want to know everything from the business strategy and metrics down through the code that gets us there. In this role, you will work with members of the People Team and leaders across the company to build software focused on HR, culture and recruiting from the ground up. You’ll also innovate on how we apply LLMs in these domains. In this role, you will: Own the full product development lifecycle for new people products end-to-end Talk to internal stakeholders to understand their problems and design solutions to address them Work with the research team to share relevant feedback and iterate on applying their latest models Collaborate with a cross-functional team of engineers, HRBPs, recruiters, researchers, product managers, designers, and people in operations to create cutting-edge products Your background might look something like: 4+ years of professional engineering experience (excluding internships) in relevant roles at tech and product-driven companies Forme

About the Team The Youth Well-Being product team is part of the Integrity pillar at OpenAI, responsible for ensuring that our state-of-the-art AI technologies are deployed in safe, age-appropriate, and beneficial ways—especially for youth and families. We work across OpenAI’s entire product surface area, from ChatGPT to future-facing tools, to architect safety and trust into the foundation of our systems. Our mission: empower families while meeting the highest standards of regulatory compliance and ethical responsibility. This work is core to OpenAI’s mission to ensure AGI benefits all of humanity. Safety, especially for the most vulnerable users, is more important to us than unfettered growth. About the Role We’re looking for a Senior Software Engineer to help architect and build the foundational systems that power family- and youth-facing experiences at scale. You’ll help define how teens and guardians engage with OpenAI products—ensuring those experiences are safe, compliant, and empowering. You’ll operate across a broad technical surface: building identity primitives, age assurance pipelines, and guardian tools that support both proactive and reactive interventions. You’ll collaborate closely with a cross-functional team of engineers, data scientists, designers, user researchers, and policy experts. This is a high-impact, 0→1 opportunity to set the standard for how families interact with generative AI. In this role, you will: Architect and implement teen and guardian experiences across OpenAI products, including ChatGPT. Build global age assurance systems that are privacy-preserving and tailored to regional compliance needs. Design and evolve our identity infrastructure to support scalable, secure, and resilient user journeys at consumer internet scale. Help define safety and well-being metrics, and continuously improve user trust through technical interventions. You might thrive in this role if you: Have built products or infrastructure for users under 18, or h

About the Team The Storage Infrastructure team builds and operates the storage foundation behind OpenAI’s most demanding workloads. We work directly with research to design storage systems for rapidly evolving experiments, while also powering production at scale. We own the platform end to end: backend systems, user-facing services and APIs, and the control planes that manage how data is placed, moved, and retained over time. Our stack spans cloud and in-house object stores across very different workload profiles, from GPU-attached systems to dedicated storage hardware. We also build the federation layer that unifies these backends behind a simple interface and routes each workload to the right storage solution. About the Role You will help build the storage platform that powers OpenAI’s research and production systems. This is a hands-on infrastructure role for engineers who want to work on deeply technical systems at scale and own them in production. You’ll work across object storage, cross-region data movement, lifecycle management, and the federation layer that provides a unified interface across multiple backends. Much of our stack runs on Kubernetes, and we primarily build services in Rust. In this role, you will: Build and operate storage services that underpin OpenAI’s research infrastructure Develop object storage systems across cloud and in-house environments Build systems for cross-region data movement, replication, and recovery Design lifecycle management capabilities that keep data durable, available, and cost-effective Evolve the federation layer that unifies multiple backend systems behind a simple interface Improve performance, reliability, and operational excellence across the platform Collaborate closely with researchers and infrastructure teams to support rapidly evolving workloads You might thrive in this role if you: Have experience building or operating distributed systems in production Have worked on storage infrastructure, object stores, dist

About the Team OpenAI, in close collaboration with our capital partners, is building the world’s most advanced AI infrastructure ecosystem. Our Industrial Compute organization develops and deploys large-scale AI campuses designed to support the next generation of frontier model training and inference workloads. The Hardware Operations team is responsible for ensuring the reliability, availability, and lifecycle health of OpenAI’s compute infrastructure. We partner closely with Data Center Operations, Fleet Health Engineering, Manufacturing, Network Infrastructure, Capacity Planning, and our infrastructure partners to maintain world-class operational performance across rapidly expanding AI environments. As we scale globally, we are building the operational frameworks, reliability standards, and sustaining engineering practices required to support thousands of GPUs and servers across multiple campuses. About the Role We are seeking a Datacenter Hardware Technician Lead to serve as the senior on-site technical authority for hardware reliability and fleet health at one of OpenAI’s flagship AI campuses. This role operates at the intersection of hardware operations, sustaining engineering, and fleet reliability. You will partner closely with Cloud Service Provider operations teams, OpenAI fleet-health engineers, hardware engineering teams, and OEM vendors to identify, diagnose, and resolve hardware issues affecting production systems. Beyond day-to-day operational support, you will drive root cause investigations, reliability improvement initiatives, lifecycle management programs, and operational readiness efforts. You will help establish hardware maintenance standards, operational procedures, and best practices that scale across future OpenAI infrastructure deployments. The ideal candidate combines deep hands-on datacenter hardware expertise with strong troubleshooting, failure analysis, and cross-functional leadership skills. Candidates must be able to sit onsite at our

About the Team The Privacy Engineering team builds the systems and technical foundations that govern how user data is understood, retained, accessed, and used across OpenAI. We partner with Product, Data, Infrastructure, Security, and Legal to translate policy and trust commitments into durable architecture and enforceable controls. Our work spans data inventory and mapping, classification and lineage, retention and deletion, access governance, purpose and usage controls, auditability, and lifecycle automation. We aim to make policy-aligned data handling the default while giving teams clear, reliable primitives for building and operating products at scale. About the Role We are looking for an experienced Software Engineer to drive the architecture and execution of user data governance across OpenAI. You will define technical direction, build shared platforms and controls, and lead cross-functional programs that make data flows discoverable, policies enforceable, and ownership explicit. This role is well suited to a senior engineer who can move between deep systems design and organization-wide influence, turn ambiguous requirements into pragmatic roadmaps, and operate high-trust systems end to end. This position is based in San Francisco. Relocation assistance is available. In this role, you will: Set the technical strategy and architecture for user data governance across data mapping, classification, lineage, retention, deletion, access, and permitted usage. Design and build shared services, APIs, metadata systems, and policy-enforcement mechanisms that make governance controls consistent, scalable, and auditable. Establish reliable inventories of user data, system ownership, data flows, and policy applicability across products, infrastructure, analytics, and research systems. Partner with Product, Data, Infrastructure, Security, and Legal leaders to define decision rights, translate requirements into controls, and drive adoption across teams. Own governance systems

About the Team The Core Services team is responsible for building and managing foundational services. It acts as the bridge between core infrastructure (e.g. compute, storage, networking) and product engineering teams, and enables product teams to move fast, build reliably, and scale efficiently. About the Role As a software engineer in the core services team, you will design and operate critical backend platforms such as caching systems, workflow orchestration, metadata stores, and file services. You’ll focus on building highly reliable, scalable, and performant systems that serve as the backbone of our products. We’re looking for people who are passionate about building infrastructure that empowers product teams, love working on distributed systems challenges, and enjoy creating well-designed APIs and abstractions that accelerate development. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Design, build, and maintain shared infrastructure services such as caching layers, workflow orchestration (Temporal), metadata stores, and file storage services. Collaborate with product teams to provide scalable, reliable primitives that abstract the complexities of distributed systems. Improve performance, resilience, and scalability of core services that power customer-facing applications. You might thrive in this role if you: Have experience with distributed systems, caching infrastructure (e.g., Redis, Memcached), metadata storage (e.g., FoundationDB), or workflow orchestration (e.g., Temporal, Cadence). Have experience running containerized services in cloud environments and integrating them into automated build/test/release (CI/CD) workflows. Understand trade-offs in consistency models, replication strategies, and performance optimization in multi-region systems. Excel at communication and collaboration with cross-functional teams, and are obsesse

About the Team OpenAI’s Hardware organization develops AI-native silicon and system-level solutions for the unique demands of advanced AI workloads. Building on efforts like Jalapeño, the team is developing future generations of AI-native silicon and tightly integrated systems to power the next generation of frontier models. By co-designing chips, systems, tools, and methodologies, the team helps deliver faster, more efficient, and production-ready hardware for OpenAI’s supercomputing platform. About the Role As a Hardware Chips Programs Manager at OpenAI, you will help bring our chips hardware roadmap to life, navigating an array of technical and partnership challenges. We’re looking for people excited to push the frontiers of computing by navigating technical explorations and are passionate about building. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Manage the design and implementation planning of our ML acceleration hardware, working across technical, cross-functional and external stakeholders Lead planning and scheduling of chip hardware designs with our strategic partners and vendors Coordinate and marshal internal resources and communication for efficient interaction with partners and vendors. You might thrive in this role if you: Have experience as a technical program manager for data center hardware products (server, GPU, TPU, networking, storage and so on) Know the whole end-to-end system program management from concept, design, production, deployment into the data center Have some experience with System SW programs through NPI Want to help design some of the world’s largest supercomputing systems, working at the edge of complex hardware challenges Enjoy working with and enabling world-class AI Researchers and Engineers Are passionate about the technical program function, and enjoy independently owning and delivering on your tea

About the Team OpenAI, in partnership with our capital and technology partners, is building a global network of advanced datacenters to support the most demanding AI workloads. The Industrial Compute team ensures that all datacenter systems are manufactured, delivered, and commissioned to the highest standards of quality, reliability, and performance. We work closely with manufacturing partners, engineering teams, and operations staff to ensure that every component is delivered ready for installation, startup, and long-term service. About the Role We are seeking an experienced Quality Engineer (QE) to drive Product and Site Quality initiatives across OpenAI’s infrastructure ecosystem. In this role, you will establish, implement, and manage a comprehensive, quality-focused program across our global supply chain network, ensuring excellence from design through deployment. You will be responsible for end-to-end quality of finished products, as well as maintaining and elevating manufacturing site quality standards. Working cross-functionally with Design (NPI) and Engineering teams, you will help achieve First Pass Yield (FPY), quality, and reliability targets. This includes leading site and fixture validation efforts, driving yield improvement initiatives (Yield Bridge, CPI), and implementing robust corrective and preventive actions (CAPA) to resolve issues at their root cause. In addition, you will play a key role in supplier quality management, assessing and qualifying new vendors, overseeing ongoing supplier performance, and ensuring readiness for future business awards. You will lead vendor audits, monitor key performance metrics, and coordinate corrective actions to ensure predictable delivery schedules, reduced operational risk, and high system reliability. By partnering closely with external suppliers and internal Engineering and Operations stakeholders, you will help ensure OpenAI’s datacenter infrastructure is delivered on time, meets the highest quality standa

About the Team The Cooperative AI team is scaling OpenAI with OpenAI. We are building a model powered knowledge system that evolves and learns as our products, systems and customers evolve. We leverage our state of the art models, technologies, and products (some external, some still in the lab) to assist or completely automate robust operations supporting both internal and external customers. We support OpenAI customers and internal partners globally, powering systems from customer support to integrity to product insights. We are a self-contained multi-disciplinary team, who enjoy a lightning fast feedback loop with customers at scale, some of whom sit just a few pods away. We iterate fast, and engineer for reliable long-term impact. We're constantly looking for the similarities and patterns in different types of work, and focus on building simple primitives, to apply world class knowledge to many domains. The work of this team exemplifies use of OpenAI technologies. We build systems so everyone can see the leverage that is possible with well designed AI-based implementations. We do this by working through internal use cases focused on Customers (specifically knowledge systems, automation systems, and automated agent systems) to prove impact, then we scale. About the Role We’re looking for a Backend Software Engineer to help architect and scale the infrastructure that powers our knowledge systems. This is a deeply technical and highly cross-functional role where you’ll build robust systems and backend services that serve as the foundation for how knowledge is created, accessed, and applied across OpenAI. In this role, you will: Design, build, and maintain backend services and APIs to support intelligent automation and knowledge systems Integrate and structure data across internal platforms, transforming it into formats optimized for use by downstream systems and AI workflows. Collaborate closely with product, research, and engineering teams to integrate OpenAI mode

About the Team The Strategic Finance team at OpenAI plays a critical role in shaping the company’s long-term trajectory. We partner closely with Product, Engineering, and Go-To-Market teams to inform high-stakes decisions through rigorous data science and economic modeling. As part of our expanding Data Science function, we’re building a best-in-class Forecasting capability to drive real-time, data-driven decision-making across user growth, revenue, compute infrastructure, and more. We are developing scalable forecasting infrastructure to help us understand and anticipate business dynamics in an increasingly complex, usage-based world. Our models are foundational to planning, pricing, operational efficiency, and growth strategy - supporting key investment decisions and unlocking OpenAI’s full potential. About the Role We’re looking for a senior Machine Learning Data Scientist to lead our forecasting initiatives. You’ll be one of the founding members of the Forecasting pillar within Strategic Finance Data Science, responsible for building and scaling robust, interpretable, and production-ready forecasting systems. Your models will power critical business decisions by predicting core metrics such as DAU/WAU, revenue, LTV, compute consumption, and profitability. This is a highly cross-functional role, requiring technical excellence, strong product intuition, and business acumen. You’ll collaborate with product managers, researchers, engineers, and finance leaders to operationalize forecasting insights, influence company-wide strategy, and build foundational forecasting capabilities at OpenAI. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Build statistical and machine learning models to solve forecasting needs across product, finance, infrastructure, and GTM domains. Own the end-to-end modeling lifecycle , including scoping, feature engineerin

About the Team OpenAI’s Platform team powers how millions of developers and enterprises build with our models. We provide APIs and agentic solutions used by global startups and fortune 500s. We work closely with product, engineering, design, and go-to-market to build a world-class platform that pushes the frontier of AI capabilities. About the Role As a Data Scientist on the Platform team, you will drive a data-driven culture for OpenAI’s API and B2B solutions. You’ll define the metrics that matter for developer success and enterprise value, measure the impact of new models and features, and partner with PMs and engineers to improve model quality, reliability, latency, and cost. Your work will shape how thousands of products adopt agentic AI. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will Embed with the Platform product team as a trusted partner, uncovering ways to improve developer experience, reliability, and usage growth Define north-star metrics across the developer funnel (activation, retention, growth), as well as latency/cost guardrails for new features and models Design and interpret A/B tests and controlled rollouts (e.g., new model versions, pricing/limits, new API features, new B2B products) Build source-of-truth dashboards and self-serve data tools for product, engineering, and go-to-market teams Translate product learnings into actionable feedback for Research (e.g., failure modes, eval gaps, model response quality) You might thrive in this role if you have 5+ years in a quantitative role in ambiguous, high-growth environments (platforms, APIs, or B2B products a plus) Depth in SQL and Python, with a track record proposing, designing, and running rigorous experiments Experience defining and operationalizing metrics from scratch (including reliability/latency/cost and safety) Strong cross-functional communication with PMs, enginee

About the Team OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. We believe that achieving our goal requires real world deployment and iteratively updating based on what we learn. The Protection Scientist Engineer, Integrity team supports this by identifying and investigating misuses of our products – especially new types of abuse. This enables our partner teams to develop data-backed product policies and build scaled safety mitigations. Precisely understanding abuse allows us to safely enable users to build useful things with our products. About the Role Protection Science Engineering is an interdisciplinary role mixing data science, machine learning, investigation, and policy/protocol development. As a Protection Scientist Engineer within Integrity and Investigations, you will be responsible for designing and building systems to proactively identify and enforce on abuse on OpenAI’s products. This includes ensuring we have robust abuse monitoring in place for new products, sustaining monitoring for existing products, and prototyping and incubating systems of defense against our highest risk harms. You will also respond to and investigate critical escalations, especially those that are not caught by our existing safety systems. This will require expert understanding of our products and data, and involves working cross-functionally with product, policy, and engineering teams. This role can be based in either our San Francisco, or NY office and includes participation in an on-call rotation that will involve resolving urgent escalations outside of normal work hours. Some investigations may involve sensitive content, including sexual, violent, or otherwise-disturbing material. In this role, you will: Scope and implement abuse monitoring requirements for new product launches. Improve processes to sustain monitoring operations for existing products, including developing approaches to automate monitoring subtasks. Prototyp

About the Team Our Robotics team is focused on unlocking general-purpose robotics and advancing toward AGI-level intelligence in dynamic, real-world environments. Working across the full model and systems stack, we integrate cutting-edge hardware and software to explore a broad range of robotic form factors. We strive to seamlessly blend high-level AI capabilities with the physical constraints of real-world systems to improve people’s lives. About the Role We're looking for an experienced Electrical Engineer to help develop the next generation of robotic systems at OpenAI. This role spans the full lifecycle of hardware development, from early concept exploration and prototyping through circuit design, component selection, PCB layout, bring-up, integration, and deployment. Engineers in this role are expected to independently drive significant hardware efforts from initial concept through deployment. You will translate ambiguous goals into concrete engineering plans, make key technical decisions, coordinate closely with cross-functional partners, and own execution through the iterations required to deliver a successful system. Many of the systems we build are still being defined. You will work closely with mechanical, firmware, software, controls, and research teams to evaluate new ideas, develop novel hardware, and integrate it into robotic platforms. Success in this role requires strong engineering judgment, comfort operating in ambiguous spaces, and the ability to balance rapid experimentation with the discipline required to build reliable and scalable systems. The ideal candidate enjoys building things from first principles and is equally comfortable evaluating a new technology, debugging a prototype on the bench, reviewing PCB layout details, and driving system integration efforts. You should be able to move quickly when appropriate, but also know when investing in robustness, simplicity, or infrastructure will create leverage for future development. This role is

About the Team OpenAI, in close collaboration with our capital partners, is building the world’s most advanced AI compute infrastructure ecosystem. The InfraDev team is central to this mission, setting the strategy and executing the roadmap to scale our supercomputing footprint globally. From site planning to system integration, this team operates at the intersection of commercial, technical, and operational excellence, partnering with leaders across OpenAI and the industry. About the Role We are seeking a Strategic Sourcing Manager who is ready to take on global-scale challenges in AI compute supply and manufacturing — an opportunity to shape the future of supercomputing. As part of the Infrastructure Strategy & Delivery organization supporting Industrial Compute, OpenAI’s next-generation supercomputing platform, you will lead sourcing and strategic supplier engagements for compute infrastructure at hyperscale. This role will drive commercial strategy and supplier accountability across server platforms, accelerators, rack systems, and associated thermal & power delivery components. This is not traditional procurement — it is foundational work enabling OpenAI to deploy compute faster and more efficiently than anyone in the world, while building deeply-integrated partnerships with the global compute supply chain. Key Responsibilities Develop and execute sourcing strategies for the next generation of AI compute infrastructure in partnership with engineering and program leadership. Stay at the leading edge of industry and supply-chain trends to inform category strategy and long-range planning. Initiate, negotiate, and manage commercial agreements across OEM/ODM/JDMs for accelerators, GPUs/CPUs, server platforms, rack systems, liquid-cooling components, PSUs, and supporting mechanical/electrical subsystems. Secure capacity and optionality across a rapidly scaling compute supply chain while mitigating risk and ensuring manufacturing readiness. Partner cross-funct

About OpenAI OpenAI is dedicated to ensuring that artificial general intelligence (AGI) benefits all of humanity. Our mission requires building not only world-class AI models, but also the infrastructure that enables those models to be deployed reliably, efficiently, and at global scale. As demand for AI continues to grow, we are expanding the ways OpenAI can bring high-performance inference capacity online across a diverse hardware ecosystem. About the Team The GPT Infrastructure team builds software that turns advanced inference and optimization research into production products. One focus is enabling strategic infrastructure partners and accelerator vendors to qualify and onboard new compute without a bespoke porting and optimization effort for every hardware platform. We build the control planes, APIs, secure partner-side execution environments, evaluation systems, artifact pipelines, and operational tooling that make these workflows repeatable and trustworthy. The work sits at the intersection of distributed systems, AI inference, compilers and runtimes, performance engineering, security, and external partnerships. About the Role We are seeking an experienced systems generalist who can work comfortably across the stack to help build an automated inference optimization platform. Given a workload, target hardware profile, compiler and runtime context, and a trusted verifier, the system runs durable optimization campaigns that generate, compile, execute, grade, and improve candidate kernels, runtime configurations, and serving-stack changes. You will design both the OpenAI-hosted control plane and the partner-side software that evaluates candidates on real accelerator hardware. The product must keep long-running workflows reliable, make performance results reproducible, and maintain clear trust boundaries around sensitive model and hardware information. This is a deeply cross-stack role, combining strong software engineering fundamentals with systems thinking and