Customer Care France in United States

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role: This role can be based in either San Francisco or New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days. What You'll Achieve: Skills You'll Need to Bring: Nice to Haves: (Delete non-relevant language below) SF Only Roles Roles without incentive compensation: Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco, the estimated base salary range for this role is $[min] - $[mid] per year. Roles with incentive compensation (Sales AE) Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the c

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role: Own how our Foundations business teams design, automate, and operate their most important workflows. Notion is growing quickly, and the processes that run our business — intake, triage, execution, approvals, escalations, reporting — need to scale without adding headcount or losing auditability. This role exists to redesign those processes end to end and to embed AI directly into them, so the work moves faster and the system stays trustworthy. What's different at Notion: you'll build on Notion as customer zero. You'll design multi-system workflows spanning Notion, Slack, email, support tooling, and internal data, then ship the custom agents, skills, and automations that run them — partnering with Finance, Legal, People, Ops, Data, and Engineering to drive real adoption, not just documentation. This role can be based in either San Francisco or New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days. What You'll Achieve: Redesign cross-f

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role: As a Developer Platform engineer, you will directly contribute to the foundational pieces that make Notion extensible and connected. You will build tools, APIs, and platform experiences that help customers connect Notion to the world — bringing their apps, data, and workflows into one workspace. Your work will make it easier for developers, admins, and builders to create reliable integrations and automations on top of Notion. You will be a key player in building the robust technical foundation that allows Notion to achieve the connected workspace vision. Your work will include both internal platform contributions that accelerate other Notion engineering teams and end-user-facing functionality that enables toolmaking ubiquity. You will be presented with challenging technical problems, as Notion’s product needs are complex. You’ll play a key role in identifying and executing against technical investments that ensure the long-term quality, reliability, and performance of Notion’s platform as we scale. This role can be based in either San Francisco or New York City. We work from our offices on Mondays, Tuesdays and Thursd

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role: We are seeking a Tax Lead to join our global Tax and Treasury team. In this pivotal role, you’ll help Notion navigate a complex global tax environment, create tangible value, strengthen our tax operations, and work collaboratively to develop tax-efficient strategies that enable business expansion and innovation. Your work will be pivotal to building a world-class tax function and making a lasting impact on Notion’s success and growth. This role is based San Francisco. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days. What You'll Achieve: Serve as a technical subject matter expert, proactively identifying risks and advising leadership on tax implications of special projects. Direct all U.S. federal, state, local, GAAP, and SEC tax reporting requirements; prepare and review quarterly and year-end tax provisions, journal entries, and reconciliations. Drive operational efficiency by building out a modern tax roadmap to automate processes, streaml

About the Team OpenAI is building AI systems that can help professionals perform complex, high-value work with greater speed, rigor, and creativity. Investment banking is one of the most demanding environments for knowledge work: bankers must synthesize fragmented information, exercise judgment under pressure, and produce precise, defensible models, analyses, and client materials. Our team works across Research, Product, Engineering, and Go-to-Market to make OpenAI's models genuinely useful for these workflows. We translate real professional work into product requirements, evaluations, training signals, and repeatable customer solutions. We care not only whether a model can generate an answer, but whether it can deliver accurate, defensible work that experienced bankers can trust and use. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. About the Role We are looking for a Subject Matter Expert in Investment Banking to help define what excellent AI-assisted banking work looks like and turn that standard into better models and products. You will bring deep, current knowledge of how investment banking work is actually performed, including company and industry research, financial analysis and modeling, valuation, diligence, transaction execution, and the creation and review of client materials. You will use that expertise to design realistic tasks and evaluations, create and assess high-quality reference work, diagnose model failures, and help our technical teams improve model behavior and product experiences. This is a hands-on individual-contributor role for someone who enjoys both doing the work and explaining what makes it good. You should be comfortable moving between an Excel model, a presentation, a source document, an evaluation rubric, a product prototype, and a conversation with researchers or customers. You will help us distinguish outputs that merely look pl

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role: As an AI Product Counsel on the Product and IP Legal team, you’ll focus on advising our AI product development team as they build and ship AI functionality—covering everything from product counseling for launches to accelerating AI partnership deals. This role exists because Notion is building the AI workspace that helps every person and team get more done, with intelligence embedded across the tools they use to think, create, and collaborate. We’re bringing frontier intelligence to the “Fortune 5 million,” across an unusually broad surface area (models, workflows, features, and platform). This role is central to that effort. This role reports to our Head of Product and IP Legal and will work closely day-to-day with our Lead AI Product Counsel. This role will be based in San Francisco. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days. What You'll Achieve: Accelerate partnerships for AI product development: collaborate with cross functional st

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role: Notion’s Integrated Marketing team connects our brand story to the world—ensuring that every campaign, launch, and experience builds on global awareness of Notion as the intelligent, AI-connected workspace for modern work. We're looking for an experienced, creative, and rigorous brand campaign expert who excels at conceptualizing innovative campaign strategies and bringing clarity to complex challenges. This role can be based in either San Francisco or New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days. What You'll Achieve: The Campaign Manager, Brand brings Notion’s mission, product capabilities, and customer stories to life through targeted, insight-driven brand campaigns. This role is responsible for conceptualizing, developing, and executing integrated marketing programs that connect Notion’s core value props to the needs and aspirations of our customers—from individuals to global enterprises. Reporting to the Campaign Lead,

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role: Millions of people use Notion every day, and we’re growing quickly. The Infrastructure Security team’s mission is to build a secure-by-default foundation across Notion’s technical stacks—architecting systems that make the secure path the easy path. As an IC4 on this team, you’ll own meaningful infrastructure security problems end-to-end: from identifying risk, to designing pragmatic controls, to shipping secure defaults that scale across engineering. This role can be based in either San Francisco or New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days. What You'll Achieve: Proactively enhance the security posture of our AWS accounts and cloud infrastructure. Create secure frameworks for secrets management and authentication/authorization. Design and deploy robust Identity and Access Management (IAM) solutions. Provide guidance and education on security and privacy best practices to cross-functional partners. Participate in (and hel

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role: We’re seeking a Rolling User Researcher (Rolling UXR) to deliver fast, high-signal insights that improve Notion’s product experiences across Product, Design, and Engineering (EPD)—including AI-powered workflows like Notion custom agents and chat. This is a tactical, high-velocity role: you’ll run lightweight usability and concept tests on a steady cadence, identify what’s not working, and help teams translate feedback into concrete product changes. Besides conducting research, you’ll also build and scale a program that makes it easy for product teams to submit testing requests and easy for you to recruit participants, along with a prioritization framework that helps you focus on the most important work. This role is ideal for a researcher who loves the craft of moderated testing, can context-switch across many teams, and thrives in a “many small studies” model. This role can be based in either San Francisco or New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work along

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role: We’re looking for a Marketing Strategy & Operations Manager based in San Francisco or New York. This person will be the operational backbone of Marketing builds, launches, and measures campaigns, and how leads/accounts are routed, and managed. You'll own the end-to-end of campaign services across templates, QA, deliverability, and execution. You’ll also play a role in the monitoring, debugging and managing any MQL/MQA issues (from creation to handoff to Sales) as they arise. You'll work across many teams across multiple regions (EMEA, AMER), partnering closely with Marketing, SDR leadership, and our agency partners to build scalable processes and tooling that increase pipeline throughput and campaign quality. If you thrive on building systems that bring order to complexity and love bridging the gap between Marketing and Sales, this role is for you. What You'll Achieve: Campaign Operations Establish and maintain campaign templates, standardized QA processes, and reusable campaign architecture in Marketo, customer.io and SFDC. Own the Campaign object in SFDC — including campaign member status designations, naming co

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role: Notion’s global Outcomes organization is focused on helping customers achieve business objectives with Notion. As the Growth Strategy & Programs Lead, you will help design and scale the programs, operating rhythms, and cross-functional initiatives that make install-base growth more explosive and repeatable globally. This is a high-impact strategy and programs role. You will create the clarity, structure, and execution systems that help the business grow existing customers more deliberately. You will bring analytical rigor to how we understand growth, translate insights into scalable programs, and help teams execute with consistency while still allowing for local market nuance. The ideal candidate is equally comfortable building a model, writing a crisp recommendation, aligning executive stakeholders, and turning a strategy into a practical field motion. This role will be based in San Francisco. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role: Notion is looking for an Early Career Recruiter who wants to reimagine what early career hiring can look like. This is a role for a builder: someone energized by the question of how to find and cultivate exceptional emerging talent, who gets excited about crafting programs and experiences that don't yet exist, and who sees employer brand, candidate experience, and assessment design in an AI era as creative problems worth obsessing over. You'll own Notion's early career strategy end-to-end alongside a team of talented teammates — from how we reach communities to how we evaluate potential, develop talent, and convert interns and new grads into the next generation of Notinos. You'll work closely with our Engineering, Product, Design, Sales, and People teams. This role can be based in either San Francisco or New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days. What You'll Achieve: A differentiated early career engine — design and run

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role: As the Head of Early Career Recruiting, you'll own and scale our early career strategy across Notion. We've built real momentum on the engineering side — now we're ready to grow that into something bigger, expanding our early talent footprint meaningfully across the business. You'll partner with leaders across the company, university communities, and the broader talent marketplace to attract emerging talent who excel in craft and share our values. You set a high bar, you know the early career market well — university recruiting, internship conversion, emerging pipelines — and you're genuinely AI-first in how you work, always looking for ways to make the team faster and better. This role can be based in either San Francisco or New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We're looking for someone who's excited to work alongside the team during those days. What You'll Achieve: Define and own the global early career recruiting strategy — spanning internship programs, new grad hiring, and early-in-career pipeli

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role: As a member of the GTM Strategic Finance team, you’ll help provide Finance and GTM leaders a clear, reliable view of topline performance as our revenue model and operating complexity continue to grow. You’ll immediately take ownership of GTM topline reporting workstreams, which include running the ARR model, seat-based forecast, and monthly and quarterly actuals reporting. This role is based San Francisco. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days. What You'll Achieve: Own the core topline model and reporting cadence and connect ARR performance to customer growth, seats, retention, GTM execution, and other underlying operating trends Assist in preparing and delivering presentations that effectively communicate Notion's GTM strategy and performance to Notion’s executive team, Board of Directors and investors Improve the quality and scalability of our reporting infrastructure, using AI, automation, and stronger data workflows to increase

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role Millions of people use Notion — and this number is increasing every day. That means millions of people, from students to large enterprises, trust us to keep their data secure and private, and we value this more than anything. We want to keep earning trust, while also continuing to amaze our users with the tools they can build in Notion. Notion is looking for software engineers who are excited to make trust and security a core part of how Notion scales. This role can be based in either San Francisco or New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days. What You'll Achieve Build authentication and other product features that make Notion safe and secure by default, helping more people and teams trust Notion for their most important work while supporting growth across consumers and enterprise customers. Build scalable, AI-powered systems to detect, investigate, and mitigate risks across Notion, including phishing, spam, objectionable