Customer Care France in United States

Real people. Real service. At SupplyHouse.com , we value every individual team member and cultivate a community where people come first. Led by our core values of G enerosity, R espect, I nnovation, T eamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers. We are opening a new fulfillment center in Atlanta, GA and are looking for a General Manager to join our growing Fulfillment Center network. This individual will report to our Senior Director of Fulfillment and will be responsible for leading the establishment and day-to-day operations of our new high-volume facility. This individual will oversee all aspects of site performance, ensuring customer orders are processed accurately, efficiently, and on time, with a strong focus on safety, quality, productivity, cost control, and employee engagement. As the leader of our brand-new fulfillment center, this individual will play a critical role in building the leadership team, implementing processes, preparing the site for launch, and creating a strong foundation for long-term success. We’re looking for someone who is passionate about leading people, energized by the opportunity to build something from the ground up, and committed to operational excellence. Job Type: Full-Time, Exempt Location: McDonough/Locust Grove area of Atlanta, GA Schedule: This role oversees our new Atlanta, GA fulfillment center. While this position generally follows a schedule, operational demands during peak and seasonal periods may require leaders to work additional hours beyond their regular schedule. Leaders are expected to maintain a flexible schedule and adjust their working hours as needed to support the business and their tea

Real people. Real service. At SupplyHouse.com , we value every individual team member and cultivate a community where people come first. Led by our core values of G enerosity, R espect, I nnovation, T eamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers. We are opening a new fulfillment center in Atlanta, GA and are looking for an Assistant General Manager to join our growing Fulfillment Center network! This individual will report to our General Manager and will be responsible for managing, coordinating, and leading all Inbound and Outbound operations while helping to establish and scale our new fulfillment center. Working closely with the General Manager, this individual will drive day-to-day performance by ensuring customer orders are processed accurately, efficiently, and on time, with a strong focus on safety, quality, productivity, employee engagement, and continuous improvement. As part of the leadership team for our brand-new fulfillment center, this individual will play an integral role in developing the team, implementing processes, preparing the site for launch, and creating a strong foundation for long-term success. If you are passionate about leading people, energized by the opportunity to build something from the ground up, and committed to operational excellence, we’d love to hear from you! Job Type: Full-Time, Exempt Location: Atlanta, GA - McDonough/Locust Grove area Schedule: This role helps oversee our new Atlanta, GA fulfillment center. While this position generally follows a schedule, operational demands during peak and seasonal periods may require leaders to work additional hours beyond their regular schedule. Leaders are expected

About Sentry Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. About the role Sentry is looking for an Engineering Manager to lead our Growth team (internally called "Value Discovery") and help expand our product-led business by helping customers discover and get the most out of our platform. At Sentry, we do growth with an explicit bias for customer value. Our experiments are rooted in strong product sense and empathy for developers, not conversion pressure. We never surprise developers with new charges or push features they don't need. In a binary tradeoff between doing good by the customer or good by the business, the customer always wins. You'll collaborate closely with several areas of the business including Product, BizOps, Data, Design, and GTM to identify the moments in a developer's workflow where Sentry can deliver more value, make that value easier to find, and support that your approach works with data. In this role you will You'll lead a team of engineers, set its priorities, and be accountable for the metrics it moves. This is a new role, and the roadmap is yours to define and execute in partnership with design and data teams. Lead work across Sentry's self-serve funnel — signup and onboarding, first-run activation moments in-product, trial and upgrade paths, and pricing and billing surfaces in partnership with the Billing team — largely in our Python/Django and TypeScript/React codebase Evolve our experimentation foundations, in close partnership with our Data team — flagging, instrumentation, and readouts are real but far from finished Run a fast, disciplined experimentation loop where hypotheses are argued before they're built Hold conversion and activation alongside ch

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Global Mobility Lead, you will report to the Global Mobility Manager who oversees Roblox’s worldwide immigration and relocation programs. As a member of Global Mobility team, this role will serve as a Subject Matter Expert for employees, managers, and internal stakeholders on complex immigration cases, implications, and relocation logistics. This role will ensure a seamless, compliant, and positive experience for employees and their families throughout their global mobility journey. You Will: Immigration Strategy & Compliance (Core Focus): Serve as Subject Matter expert on global immigration laws. Manage the full lifecycle of global work permit, visa, and residency applications, coordinating with external legal counsel. Conduct immigration assessments, determine eligibility, and identify risks. Ensure robust compliance, maintaining meticulous records and audit trails. Monitor regulatory changes and advise on impacts. Vendor Management & Collaboration: Manage relationships with global mobility service providers (immigration firms, relocation companies, tax consultants). Collaborate and advise HR Business Partners, Legal, Finance, and Payroll to ensure streamlined processes

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. LEAD. STRATEGIZE. TRANSFORM. JOIN US AS A PROFESSIONAL SERVICES PRACTICE MANAGER! Are you ready to own your impact at the forefront of the data revolution ? As a Services Practice Manager , you’ll be a key driver in transforming businesses through cutting-edge cloud data solutions . You’ll collaborate with top-tier clients, strategize with elite sales teams, and lead groundbreaking professional service engagements —all while working with the best minds in the industry! This role is completely remote and can be based anywhere in the Pacific or Mountain Timezone. WHY THIS ROLE? Be a Market Leader: Own and execute a strategic vision for Professional Services. Drive Meaningful Change: Work with clients to unlock the power of data and fuel digital transformations. Lead from the Front: Manage high-impact projects, ensure seamless delivery, and drive revenue growth. Collaborate with the Best: Work cross-functionally with top industry experts to shape the future of cloud data solutions. Crush Your Goals: Meet and exceed bookings, utilization, and consumption targets while delivering exceptional customer experiences . WHAT YOU’LL DO: Spearhead services sales execution and project delivery success for key accounts. Engage C-level executives to create and execute services roadmaps tha

About the Team Customer education helps customers and partners build the practical skills and confidence to use AI and OpenAI products safely and effectively. The team focuses on role- and skill-based learning paths, practical content, and product experiences that accelerate learning in the workplace. It brings together learning and enablement expertise, field insight, product signals, and measurement to improve learner and business outcomes. Together, these experiences will help enterprise users build practical AI skills, apply them with confidence in their work, and demonstrate what they can do. Employers will gain a clearer view of workforce skills and progress, helping them recognize capability, focus development where it matters most, and build confidence in workforce readiness. About the Role We’re looking for a full-stack engineer to define and build a new class of learning experiences. This is an early-stage product area where technical judgment, product sense, and learner empathy are critical. You will be setting a technical vision for how people use AI to learn how to use AI, safely and beneficially. This is a hands-on, 0-1 product engineering role with broad technical and product ownership. You’ll set direction, make foundational decisions, and ship the first versions of experiences that can grow into the default way people learn at work. You will drive full-stack product experiences end to end, from prototype through launch, instrumentation, iteration, and production hardening. The work spans interaction design, frontend implementation, backend APIs and services, learner state, content and runtime integration, telemetry, evaluation, reliability, safety, accessibility, and launch readiness. You’ll work closely with our education, GTM, and engineering teams to translate how people learn into products people want to use. bring role- and skill-based learning paths into the product, designing coaching, feedback, and adaptive support which responds to each lea

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? As a Sales Analytics Analyst, you will join our Sales Operations and GTM Analytics organization, partnering with Sales, Finance, Data Engineering, and Business Systems to make our sales data more reliable, accessible, and actionable. You’ll help build and maintain the data models, reporting, and performance metrics that enable Fin to understand how our sales organization is performing. You’ll also contribute to compensation modeling and reporting, helping ensure that rep attainment and productivity are measured accurately and consistently. This is an opportunity to develop deep expertise in sales analytics while working closely with technical and business partners. We’re looking for someone who is curious, detail-oriented, eager to learn, and excited to use data and AI thoughtfully to solve real operational problems. What will I be doing? Own and maintain foundational sales analytics data models, partnering with Data Engineering to build new models and improve data

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? Fin is looking for an exceptional Senior Solutions Engineer to join our vibrant Customer Solutions Team. In this role, you’ll engage directly with our customers as their trusted advisor, playing a pivotal part in defining and demonstrating value across the entire sales cycle. With a natural curiosity, independent thinking, and strong problem-solving skills, you’ll partner closely with Product, R&D, and Engineering to ensure our customers’ needs and insights are at the core of our AI powered solutions. What will I be doing? Lead technical discovery to identify and address our customers’ needs Deliver an exceptional pre-sales experience by articulating Fin's value and technical expertise Conduct impactful, value-based solution reviews and in-depth technical sessions Design and lead tailored Proof of Concepts (POCs) that showcase Fin's capabilities Serve as the primary resource for RFPs and customer security questions, utilizing standardized materials and es

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? Fin is looking for an exceptional Senior Solutions Engineer to join our vibrant Customer Solutions Team. In this role, you’ll engage directly with our customers as their trusted advisor, playing a pivotal part in defining and demonstrating value across the entire sales cycle. With a natural curiosity, independent thinking, and strong problem-solving skills, you’ll partner closely with Product, R&D, and Engineering to ensure our customers’ needs and insights are at the core of our AI powered solutions. What will I be doing? Lead technical discovery to identify and address our customers’ needs Deliver an exceptional pre-sales experience by articulating Fin's value and technical expertise Conduct impactful, value-based solution reviews and in-depth technical sessions Design and lead tailored Proof of Concepts (POCs) that showcase Fin's capabilities Serve as the primary resource for RFPs and customer security questions, utilizing standardized materials and es

High Performance Workstation Business Development Manager- AMD Description - Sales and Technical Consultant, High-Performance Workstation Segment We are seeking a customer-facing AI and Acquisition subject matter expert role on the HPI Advanced Compute Solutions (ACS) sales team and will focus on growing HP’s Z high-performance workstation Total Addressable Market (TAM) within the AI PC market. This individual will be responsible for working with customers and partners in support of attracting new customers and growth in HP’s high performance compute solutions . The role analyzes market competition, gathers customer feedback, and shares insights with internal teams for improvement. The ideal candidate will possess a breadth of abilities and skills, including client hardware knowledge, AI and machine learning applications and solutions, strong marketing and presentation skills, solid understanding of customers’ business and decision makers, and strong team leadership to drive growth with an emphasis on Advanced Micro Devices (AMD) platforms with customers and partners. Most importantly, the role offers the opportunity to be a business leader in support of the sales teams nationally - contributing to the strategy, setting direction, and achieving success in AMD and HP. The role requires someone to be self-driven, capable of operating autonomously through ambiguity, and constantly striving for excellence. THE PERSON: We seek an individual with exceptional technical & business knowledge and familiarity with AI trends in the PC market. This individual should be comfortable working: Dynamic environment and have experience with PC client and AI hardware, software and systems. Work independently within a core team is important, and you will rely upon your excellent communication and relat

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why This Role Is Different This is not a typical “Applied Scientist” or “ML Engineer” role. As a Member of Technical Staff, Applied ML, you will: Work directly with enterprise customers on problems that push LLMs to their limits. You’ll rapidly understand customer domains, design custom LLM solutions, and deliver production-ready models that solve high-value, real-world problems. Train and customize frontier models — not just use APIs. You’ll leverage Cohere’s full stack: CPT, post-training, retrieval + agent integrations, model evaluations, and SOTA modeling techniques. Influence the capabilities of Cohere’s foundation models. Techniques, datasets, evaluations, and insights you develop for customers will directly shape the next generation of Cohere’s frontier models. Operate with an early-startup level of ownership inside a frontier-model company. This role combines the breadth of an early-stage CTO with the infrastructure and scale of a deep-learning lab. Wear multiple hats, set a high technical bar, and define what Applied ML at Cohere becomes. Few roles in the industry combine application, research, customer-facing engineeri

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why This Role Is Different This is not a typical “Applied Scientist” or “ML Engineer” role. As a Member of Technical Staff, Applied ML, you will: Work directly with enterprise customers on problems that push LLMs to their limits. You’ll rapidly understand customer domains, design custom LLM solutions, and deliver production-ready models that solve high-value, real-world problems. Train and customize frontier models — not just use APIs. You’ll leverage Cohere’s full stack: CPT, post-training, retrieval + agent integrations, model evaluations, and SOTA modeling techniques. Influence the capabilities of Cohere’s foundation models. Techniques, datasets, evaluations, and insights you develop for customers will directly shape the next generation of Cohere’s frontier models. Operate with an early-startup level of ownership inside a frontier-model company. This role combines the breadth of an early-stage CTO with the infrastructure and scale of a deep-learning lab. Wear multiple hats, set a high technical bar, and define what Applied ML at Cohere becomes. Few roles in the industry combine application, research, customer-facing engineeri

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? Are you ready to lead the charge in AI-driven customer service? As a Relationship Manager, you will be a key member of the team leading the growth & expansion of our business in Latin America. We’re building a world-class sales organization, and the road ahead is going to be very exciting. In this role, you'll be a key player in driving Intercom's growth and managing existing relationships within the LATAM region. You will possess both nurturing and hunter mindsets, proactively managing and owning LATAM's book of business to ensure client satisfaction and uncover expansion opportunities. What will I be doing? Develop and maintain strong relationships with existing clients, identifying opportunities for upselling and cross-selling Intercom's solutions. Provide timely and accurate forecasts and clear visibility on revenue performance Maintain up-to-date knowledge of our evolving products and processes Create your own demonstrations, tailored to client

About the Team OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. Within Premium Support, Dedicated Support Engineers combine deep technical troubleshooting with an enduring understanding of our most strategic customers’ architectures, critical workloads, and business priorities. Through proactive reliability work, ownership during incidents, and AI-powered support capabilities, we help customers operate successfully as their use of OpenAI grows. About the Role We’re looking for a senior leader to build and scale our Dedicated Support Engineering function globally. You will define its strategy, build the team, and establish how we deliver technically rigorous, proactive support for customers running some of the most complex and consequential workloads on OpenAI. This role combines organizational leadership, technical judgment, and executive customer engagement. You will establish a model in which DSEs develop deep customer context, independently advance difficult investigations, anticipate operational risks, and drive issues through resolution. You will also turn what the team learns into improvements that benefit customers across OpenAI. You should bring experience building technical organizations that maintain long-term accountability for enterprise customers. Leadership in Technical Account Management, enterprise Support Engineering, or a comparable technical customer function is particularly rel

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. What you’ll do As a Technical Consultant, you'll take ownership of the integration implementation for our customers, guiding them from kickoff to go-live. You will be responsible for translating a customer’s business requirements into an effective product configuration, solving challenges, and providing best practices related to Brex Integrations. Ultimately, you'll ensure that customers are equipped with the necessary knowledge to feel confident with their integrations, setting them up for long-term success. Where you’ll work This role will be based in our New York office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work! Responsibilities Own the su