Customer Engineer in United States

Work Flexibility: Field-based Sales Representative – Neurosurgical (NS) Step into a field-based sales role focused on supporting neurosurgical procedures and helping healthcare providers evaluate innovative medical technologies. In this role, you'll work directly with surgeons, hospital teams, and clinical staff across your territory, providing product expertise, procedural support, and consultative sales solutions in fast-paced clinical environments. This is an opportunity to build a territory, develop trusted customer relationships, and contribute to the growth of a leading medical technology portfolio. NS Product Portfolio: Stryker | Neurosurgical What You Will Do Drive sales performance by promoting and selling neurosurgical products across an assigned territory while meeting or exceeding sales goals. Support product evaluations, surgical procedures, and clinical demonstrations in operating rooms and procedural settings. Educate surgeons, nurses, and healthcare professionals on product applications, clinical data, and economic value. Build and maintain relationships with hospitals, health systems, surgeons, and key clinical stakeholders. Identify new business opportunities, account expansion opportunities, and territory growth initiatives. Track sales activity, territory performance, and customer engagement using approved business tools and reporting processes. Coordinate case coverage and provide on-site support during neurosurgical procedures. Collaborate with regional leadership to develop territory plans, prioritize accounts, and execute business objectives. What You Will Need Required Qualificatio

Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? The role will lead a team of Account Executives primarily responsible for new business revenue in the North America Region. This person will be responsible for segment strategy and planning, building, and running a high performing team. Goals are focused on accelerating logo and revenue growth with a concentration on Fin. We are looking for a highly effective leader who excels at attracting and developing talent, inspiring others, and working cross-functionally to build efficient and customer-centric sales processes. This leader will also play a critical role in developing and executing our value-led sales strategy. For this big challenge, we are looking for an innovative, agile, and resilient Sales Leader to help us write the next chapter in the AI-first customer support space. What will

Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? The role will lead a team of Account Executives primarily responsible for new business revenue in the North America Region. This person will be responsible for segment strategy and planning, building, and running a high performing team. Goals are focused on accelerating logo and revenue growth with a concentration on Fin. We are looking for a highly effective leader who excels at attracting and developing talent, inspiring others, and working cross-functionally to build efficient and customer-centric sales processes. This leader will also play a critical role in developing and executing our value-led sales strategy. For this big challenge, we are looking for an innovative, agile, and resilient Sales Leader to help us write the next chapter in the AI-first customer support space. What will

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary: The App Messaging Product Manager owns the vision, strategy, roadmap, and performance of app messaging capabilities that support customer engagement across digital channels. This role serves as the primary liaison between business, marketing, technology, and analytics teams, translating customer and business needs into scalable product solutions. The Product Manager drives prioritization, experimentation, measurement frameworks, and continuous optimization to improve engagement, adoption, and customer experience. Success in this role requires strong product leadership, stakeholder management, analytical rigor, and the ability to influence cross-functional teams to deliver high-impact outcomes. Required Qualifications · 5&#43; years of digital product management or ownership, or customer engagement experience. · 5&#43; years of experience defining product strategy, roadmaps, and requirements for customer-facing digital products. · 5&#43; years of experience working in healthcare, retail, loyalty, or customer engagement environments. <sp

Retail Partner Sales Representative Description - Job Summary • This role is responsible for collaborating with partners to transform leads into joint sales activities, tailoring solutions to meet customer needs in our Consumer Personal Systems business. The role builds strong strategic relationships with partners and promotes the organization's offerings fostering long-term business opportunities. The role mentors junior employees and leads training sessions for partners, continuously monitoring their performance to contribute to the team’s success. Responsibilities • Acts as the expert to the partner for complex information regarding the organization’s products, services, promotions, and configurations. • Develops and maintains account plans to promote sales growth in adherence to legal procedures and requirements. • Partners and transforms potential leads into joint sales activities; creates, fills in, and manages the funnel for deals with partners while achieving and/or exceeding quotas. • Collaborates with partners to tailor solutions that address specific customer needs, including customization of products and services to align with client requirements. • Builds strategic relationships with the partner to ensure long-term business opportunities for the organization. • Promotes and incorporates the organization’s offerings to become a key part of the partner’s business and solutions. • Leads training sessions and workshops for partners, educating them on the latest products, services, and industry trends to enhance their sales capabilities. • Monitors partner performance against targets, analyzing data, and providing insights to drive improvements and optimize outcomes. • Mentors junior team members, sharing expertise, providing guidance, and contributing to their professional development. Educatio

Technical Sustainability Specialist – North America Description - This Technical Sustainability Specialist will lead sustainability-driven customer engagement across North America Enterprise Channel and Retail Accounts, with a focus on translating HP’s sustainability strategy into tangible business outcomes for customers. The role sits at the intersection of sales, partnerships, and sustainability, acting as a strategic advisor to customers while enabling account teams to embed sustainability into commercial conversations. Key Responsibilities Customer & Sales Engagement (Consultative / Account-Facing) Lead sustainability engagement across top North America Channel and Retail accounts customers. Partner closely with account teams, sales leaders, and category leads to shape customer strategy and unlock new opportunities. Act as a trusted advisor to customers on sustainability priorities (e.g., climate, circularity, nature, reporting) Represent HP sustainability in customer meetings, partner engagements, and industry events Sales Support & Deal Enablement Support strategic RFPs, RFIs, and major deals with sustainability expertise Act as the subject matter expert on sustainability requirements and customer expectations Provide escalation support for complex customer sustainability queries Review and strengthen sustainability messaging in proposals and sales materials Go-to-Market & Strategy Execution Support development and execution of sustainability go-to-market strategies Provide market insights and customer feedback to shape offerings, solutions, and campaigns Contribute to sustainability-led campaigns, customer success s

About Citi: Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients' best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services. Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We'll enable growth and progress together. About the Team: The Applications Development Technology Lead Analyst is a senior-level

About Citi: Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients' best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services. Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We'll enable growth and progress together. About the Team: The Applications Development Technology Lead Analyst is a senior-level

About Citi: Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients' best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services. Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We'll enable growth and progress together. About the Team: The Applications Development Technology Lead Analyst is a senior-level

About Citi: Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients' best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services. Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We'll enable growth and progress together. About the Team: The Applications Development Technology Lead Analyst is a senior-level

Become a part of our caring community The Director, Product Management Conceives of, develops, delivers, and manages products for customer use. The Director, Product Management requires an in-depth understanding of how organization capabilities interrelate across the function or segment. The Director, Product Management Leads all phases of the product life cycle, from inception to introduction into the marketplace, by developing products to meet specific customer needs and achieve specific cost and success outcomes. Once products are launched, monitors efficacy of products and uses customer and business partner feedback to ensure products are meeting customer needs across each customer segmentation, adjusting products over time to continue to achieve the desired outcomes. Decisions are typically related to the implementation of new/updated programs or large-scale projects for the function and supporting technical/operational procedures and processes, andimplements strategic plans, drives goals and objectives, and improves performance. Provides input into functions strategy. This is a remote position that reports to the Associate VP, Mail Order Pharmacy Distribution. Use your skills to make an impact Required You will be a Certified SAFe® 5 Product Owner/ Product Manager You will have 5&#43; years of Product Owner/Product Manager experience You will have 3&#43; years of leadership experience You will have a Bachelor's degree Preferred You will have an ability to drive significant transformation You will have competence working on very large and most complex assignments You will have asStrong ability to drive cross functional teams to alignment in the midst of ambiguity You will have an abili

Work Flexibility: Hybrid As a Portfolio Manager on Stryker’s Knee team , you will help shape the future of the Partial Knee portfolio by identifying customer needs, supporting new product development, and building the business case for commercialization. You’ll leverage research, market intelligence, and cross-functional collaboration to bring forward-thinking strategies to life and support our mission of moving patient lives. What you will do: Develop portfolio and product strategies by translating customer, patient, and market insights into compelling value propositions and growth opportunities. Leverage qualitative and quantitative market research, Voice of Customer (VOC), competitive intelligence, and third-party data to identify customer needs, industry trends, and market opportunities. Partner cross-functionally throughout the New Product Development (NPD) process , helping advance new products from concept through commercialization. Build financial business cases and ROI models to evaluate new product opportunities and support investment decisions. Develop market assessments, volume forecasts, and commercialization strategies grounded in market dynamics, customer insights, risk, and uncertainty. Partner with Product Marketing to develop go-to-market and product launch strategies for new products. Identify opportunities for customer acquisition, retention, market expansion, and portfolio growth , evaluating the financial tradeoffs associated with each. Partner with Clinical Affairs and Product Marketing to develop clinical evidence, publication, and messaging strategies that support portfolio objectives. Lead Product Lifecycle Ma

Beacon Biosignals is transforming precision medicine for the brain, from clinical development to clinical care. For Life Sciences partners, we offer the leading at-home EEG platform for clinical development of novel therapeutics for neurological, psychiatric, and sleep disorders. Our Diagnostics business is building the most comprehensive at-home platform for precision diagnostics, combining EEG and cardiopulmonary signals to deliver reimbursable assessments for sleep and central nervous system disorders. Together, we're changing the way patients are diagnosed and treated for any disorder that affects brain physiology. What you will be doing: Beacon Biosignals is on a mission to revolutionize precision medicine for the brain. We are the leading at-home EEG platform supporting clinical development of novel therapeutics for neurological, psychiatric, and sleep disorders. Our FDA 510(k)-cleared Dreem EEG headband and AI algorithms enable quantitative biomarker discovery and implementation. Beacon’s Clinico-EEG database contains EEG data from nearly 100,000 patients, and our cloud-native analytics platform powers large-scale RWD/RWE retrospective and predictive studies. Beacon Biosignals is changing the way that patients are treated for any disorder that affects brain physiology. The Sleep Study Support Specialist will work within the SleepView Direct department and report to the Manager, Services. This is a second-shift position that is primarily work-from-home, with occasional on-site meetings as needed. The Sleep Study Support Specialist plays an important role in delivering a positive patient and customer experience by providing timely, accurate, and compassionate support throughout the sleep testing process. This position requires strong communication skills, attention to detail, sound judgment, and the ability to effectively manage multiple priorities while working both independently and as part of a cross-functional team. What success lo

ACS/Workstation Technical Support Representative Description - Job Summary • This role is responsible for independently handling complex customer issues, resolving intricate technical problems related to hardware and software, and providing comprehensive responses about services, products, and technical matters. The role guides customers proactively and maintains customer relationships, while also coordinating work and leading complex requests. The role also contributes to process improvements, and mentors lower-level roles for optimal organizational performance. Responsibilities • Addresses complex customer issues independently, ensuring adherence to established protocols. • Resolves difficult and complex technical problems related to hardware and software through interactions with customers and proactive notification systems. • Provides comprehensive responses to questions about services, products, technical matters, and customer relations, including features, specifications, and repairs, for both current and obsolete products, components, and options, in alignment with customer entitlement, such as warranty coverage through mission-critical support. • Guides customers proactively to mitigate or prevent the occurrence of problems, while also participating in initiatives aimed at enhancing processes or ensuring quality improvements. • Establishes and maintains trusted relationships within customer accounts across the spectrum of technical users. • Provides resolutions and feedback by performing root cause analysis of outages and trends to address issues promptly and effectively. • Coordinates departmental work, identifies improvement opportunities, and ensures effective business controls for streamlined processes. • Leads and assigns responsibilities for complex requests, contributing innovative concepts, and implementing ch

Citi is evolving its current commerce offerings and branching into new avenues of growth by offering merchants access to high value cardmembers across Citi’s digital properties and partner placements. By combining Citi’s scale, trusted customer relationships, and real purchase insights, the business delivers advertising that is relevant to customers and drives measurable, incremental impact for advertisers. If you're early in your career and have been working within AdTech, MarTech, or data environments and are ready to deepen your technical expertise while helping build a platform from the ground up, this is the role. The Junior Solution Architect will support the design and implementation of Citi Commerce’s AdTech and data infrastructure by translating defined architecture into scalable, working technical components. This is a highly hands-on, detail-oriented role focused on execution—ensuring platforms are properly integrated, configured, and optimized to support campaign activation, ad serving, and measurement. This role is ideal for an early-career technologist with AdTech or MarTech exposure who enjoys working across systems, troubleshooting integrations, and enabling seamless data flow across platforms. Responsibilities: Support implementation of Citi Commerce’s end-to-end AdTech and data architecture across platforms Assist with integrations across ad servers, DSPs, CDPs, and measurement platforms (e.g., GAM, DV360, LiveRamp) Configure and maintain tagging, tracking, and pixels to ensure accurate campaign execution and reporting Help build and manage data pipelines, ensuring reliable data ingestion and flow across systems Troubleshoot technical issues related to integrations, tracking discrepancies, and data inconsistencies Assist in QA and validation of platform integrations, tagging, and measurement frameworks Document system c