Customer Engineer in United States

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Airbnb’s Business Technology (Biztech) organization sits at the heart of how we scale our internal operations to match the pace and ambition of our products. Within Biztech, the Finance Accounting Platform team owns the core finance accounting platform — the system that records, processes, and reports the financial lifecycle of every product Airbnb offers to the world. As a Senior Platform Manager on this team, you will be embedded in a rich, cross-functional community spanning the full breadth of Airbnb’s business. You’ll partner daily with Product and Platform Managers across Payments, Trust, Guest & Host, Pricing, Insurance, Hotels, and Customer Service — as well as Finance stakeholders from Revenue Controllership, Treasury, Tax, Payments Legal, Consolidation, Collections, and Cash. You’ll work closely with Data Engineers and Oracle Applications teams to bring platform solutions to life, and collaborate with FP&A and Business Unit teams who depend on the data your platform produces. This is a role for someone who thrives at the intersection of finance, product, and engineering — and who finds energy in being the connective tissue across a large, diverse, and highly capable community. The Difference You Will Make: You will be the strategic and operational owner of the finance accounting platform — the single point of accountability for shaping how it evolves to support Airbnb’s growing portfolio of product offerings. Your impact will be felt across three dimensions: Scaling the platform with Airbnb’s ambitions — You will define and drive the long-term roadmap for the finan

Who Are We? Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster. The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman. P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman. Head of Services & Success Operations Customer Solutions · Reports to Head of GTM Operations · San Francisco, CA (Hybrid) · Full-Time About Postman Postman is the world's leading API platform, with 45M+ developers and 500K+ organizations — including 98% of the Fortune 500. We run a dual motion: bottoms-up product-led growth and a top-down enterprise sales org. The tension between those two motions — and the opportunity to design the operating model that bridges them — is exactly what makes this role interesting. The Customer Solutions Org Customer Solutions runs four functions: Customer Success — developer-forward CSEs; technical depth over relationship management Professional Services — accelerating outcomes through repeatable, monetized programs Solutions Engineering — technical depth in the sales cycle; handoff design is part of this ops role Product Support — inbound; health signals that feed risk models This role is the operational connective tissue across all four. The CS Transformation We're Running We're moving from a traditional enterprise CS model built on relationship management and QBRs to a developer-forward motion

About the Team OpenAI Finance ensures the organization is positioned for long-term success as we pursue our mission. The Order to Cash (OTC) team oversees the complete flow of commercial transactions from order intake and provisioning through billing, collections, and cash application — ensuring accuracy, compliance, and operational excellence in support of OpenAI’s mission to ensure artificial general intelligence benefits all of humanity. About the Role We are looking for a senior, hands-on operator to own Order Management and Billing execution across OpenAI’s cloud marketplace and partner ecosystem, including platforms such as AWS, GCP, Oracle Cloud, GovCloud, and future channels. This senior individual contributor role will translate partner requirements into scalable workflows and ensure launch readiness, accurate billing, and reliable daily execution. As a senior individual contributor within the Cloud Marketplaces team, you will own the end-to-end order-to-invoice lifecycle for your assigned portfolio. You will ensure that private offers, commercial terms, provisioning, pricing, usage, billing data, credits, settlements, and partner-specific reporting flow through our systems accurately, on time, and with audit-ready controls. You will implement and continuously improve the common cloud marketplace operating model, lead cross-functional execution for your assigned portfolio, and surface risks, requirements, and improvement opportunities. You will partner across Revenue Systems, Product, Engineering, GTM, Finance, Partner Operations, and external marketplace stakeholders. This role is critical to building the operational backbone for OpenAI’s expansion across cloud marketplaces and government-cloud channels. You will combine deep operational judgment with process and control execution, automation, clear communication, and hands-on problem solving to improve billing reliability, partner experience, customer outcomes, and financial integrity at scale. This role

About the Team OpenAI Finance ensures the organization is positioned for long-term success as we pursue our mission. The Order to Cash (OTC) team oversees the complete flow of commercial transactions from order intake and provisioning through billing, collections, and cash application — ensuring accuracy, compliance, and operational excellence in support of OpenAI’s mission to ensure artificial general intelligence benefits all of humanity. About the Role We are seeking a Senior Manager to build and scale Order to Cash across OpenAI’s API and ChatGPT businesses, cloud marketplaces, and strategic partnership channels. This role will own end-to-end Order Management and Billing operations across API and ChatGPT while leading OTC readiness and execution for AWS Marketplace, Google Cloud Marketplace, Oracle Cloud Marketplace, GovCloud, and future partner channels. The role will also own the end-to-end Order Management and Billing close, setting the close calendar, readiness standards, review and sign-off expectations, while leading the team responsible for execution. You will oversee the Order Management and Billing lifecycle across API, ChatGPT, marketplace, and partner transactions, spanning commercial readiness, order intake, provisioning, usage and transaction data, pricing validation, invoicing, credits, settlements, and product and partner reporting. Your work will ensure transactions are accurate, timely, complete, and supported by audit-ready controls. This is a leadership role that combines strategic ownership, cross-functional leadership, and hands-on operational execution. You will define the target operating model, lead first-of-kind launches, shape product and systems roadmaps, and oversee the resolution of complex contract modifications, non-standard pricing, usage disputes, reconciliation breaks, settlement variances, and customer- or partner-impacting escalations. You will collaborate with teams across Finance, GTM, Product, Engineering, Legal, Tax, Reven

About the Team OpenAI’s Cyber team works to make frontier AI safe, trusted, and transformative for developers and enterprises. This team is building the security foundation for Codex: the native controls that govern what Codex can access and do, and the interfaces that allow customers and security partners to inspect, constrain, approve, and respond to Codex activity. Our goal is to make Codex secure by default, governable by enterprises, and interoperable with the security products customers already trust . This extends the existing product direction around tenant-scoped tools, guarded actions, approval systems, and scalable partner interfaces. About the Role We are looking for a deeply technical Product Manager to help build Codex security controls and the partner ecosystem around them. This role focuses on securing Codex itself : how identity, permissions, tools, MCP servers, repositories, secrets, networks, and high-impact actions are governed across Codex products. You will also help define standard interfaces through which authorized customer and partner systems can provide security context, inspect activity, return policy decisions, receive telemetry, and initiate bounded responses. You will work closely with Codex product and engineering, OpenAI Security and Safety, enterprise customers, and partners across application security, identity, cloud security, data security, infrastructure, and security operations. In this Role you Will Build native security controls for Codex Partner with engineering, design, security, and safety teams to develop controls for: Identity, roles, permissions, and tenant isolation. Access to repositories, files, tools, MCP servers, secrets, networks, and infrastructure. Read, write, execute, and deployment authority. Human and policy-based approvals. Prompt-injection and untrusted-content defenses. Audit trails, provenance, stop conditions, revocation, and rollback. Help establish a graduated authority model in which local, read-only

About the Team OpenAI’s Cyber team works to make frontier AI a decisive advantage for defenders. The Cyber Blue Team is an operator-led group focused on turning real defensive problems into better models, useful products, safe Codex workflows, and integrations with the security tools defenders already use. Our ambition is simple: Raise attacker cost. Lower defender toil. Prove it by defending OpenAI; scale it through the ecosystem. We are not setting out to build another SIEM or autonomous SOC. We want to build the AI reasoning and workflow layer that helps security teams investigate threats, create and validate detections, improve their controls, and respond with greater speed and confidence. About the Role We are looking for a Product Manager to help build a new generation of AI-powered cyber defense products. You will work closely with security practitioners, researchers, engineers, designers, internal security teams, customers, and technology partners to turn emerging model capabilities into products that solve meaningful defensive problems. This is an early-stage product role. The work will span product discovery, prototyping, evaluation, development, launch, and iteration. You will help the team identify where AI can create the most value for defenders and translate those opportunities into clear, usable, and trustworthy product experiences. Initial areas of focus may include: Detection engineering and detection-content development Threat hunting and investigation Security validation and control testing AI-agent and MCP runtime defense Integrations with security platforms and enterprise workflows Safe, governed assistance for incident response The specific roadmap will continue to evolve based on model progress, practitioner needs, internal learnings, and customer feedback. In This Role, You Will Work with security practitioners to understand high-value defensive workflows, recurring pain points, and opportunities for AI to materially improve outcomes. Help sh

About the Team Like every team at OpenAI, the Marketing team contributes to our broader mission of ensuring responsible and widespread adoption of artificial intelligence. With that aim in mind, we are responsible for developing and executing strategies that drive awareness, engagement, and usage for OpenAI’s products and platform amongst our core audiences. Our focus extends beyond just promoting product features; we aim to provide valuable insights and resources that help our users make the most out of AI technologies. About the Role As an Industry PMM, you will help define how OpenAI brings frontier AI to priority industries. This role sits at the center of OpenAI’s industry marketing motion, helping customers understand where AI can create practical value, improve workflows, and support responsible adoption. You will shape the market narrative, build the field-facing operating system, and coordinate cross-functional execution across product launches, customer proof, partner moments, events, and account-based campaigns. You will help senior industry leaders understand how OpenAI models, products, and workflows can support meaningful work in either Life Sciences, Banking, or Healthcare. We’re looking for a product marketer who can combine strategic narrative, technical curiosity, enterprise GTM judgment, and program leadership. The right person can turn fast-moving capability into clear positioning, credible assets, and practical field execution. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Own positioning and messaging for OpenAI’s industry offering for either Life Sciences, Banking, or Healthcare. Build field-ready assets for account directors, solution engineers, industry leaders, and executive audiences, including first-call decks, one-pagers, use-case libraries, customer stories, and proof-point packages Translate frontier model ca

Who Are We? Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster. The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman. P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman. The Opportunity As Senior Director of Enterprise Sales, you will lead one of Postman’s most critical growth engines. You will be responsible for setting enterprise sales strategy, scaling and developing senior sales leaders and Enterprise Account Executives, and delivering predictable, durable revenue growth across large, complex organizations. This role is designed for a proven second-line sales leader who can operate at both a strategic and operational level—aligning executive vision with frontline execution while partnering closely with Product, Marketing, Solutions Engineering, and Customer Success. Location: This is a fully remote role. What You’ll Do Own Enterprise revenue outcomes, consistently delivering against quarterly and annual bookings targets. Lead, mentor, and develop Directors, Managers, and senior Enterprise sellers, building a deep leadership bench. Define and evolve Enterprise sales strategy, including segmentation, coverage models, account allocation, and capacity planning. Establish operating rigor across forecasting, pipeline inspection, deal reviews, and execution cadence. Drive excellence in

Who Are We? Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster. The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman. P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman. The Opportunity As Senior Director of Enterprise Sales, you will lead one of Postman’s most critical growth engines. You will be responsible for setting enterprise sales strategy, scaling and developing senior sales leaders and Enterprise Account Executives, and delivering predictable, durable revenue growth across large, complex organizations. This role is designed for a proven second-line sales leader who can operate at both a strategic and operational level—aligning executive vision with frontline execution while partnering closely with Product, Marketing, Solutions Engineering, and Customer Success. Location: This is a fully remote role. What You’ll Do Own Enterprise revenue outcomes, consistently delivering against quarterly and annual bookings targets. Lead, mentor, and develop Directors, Managers, and senior Enterprise sellers, building a deep leadership bench. Define and evolve Enterprise sales strategy, including segmentation, coverage models, account allocation, and capacity planning. Establish operating rigor across forecasting, pipeline inspection, deal reviews, and execution cadence. Driv

Who Are We? Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster. The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman. P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman. The Opportunity We are seeking a Digital Native Account Executive with proven experience selling into upper mid-market / lower end of enterprise organizations, particularly within the DevOps ecosystem. This role requires a strategic hunter mindset with the ability to land and expand within strategic accounts, navigate complex sales cycles, and build strong customer partnerships that grow into multi-six and seven figure deal relationships. You will own a targeted list of named accounts and be responsible for building deep account penetration strategies, collaborating with technical teams, and delivering value across multiple stakeholders. What You'll Do Own the full sales cycle for named accounts, from prospecting through close and expansion. Drive land-and-expand motions. Manage large deal sizes, with the ability to close larger, strategic deals. Exceed an annual quota through consistent pipeline generation, deal progression, and account growth. Partner cross-functionally with Sales Engineering, Customer Success, and Product teams to deliver tailored solutions. Develop executive-level relationships with DevOps leaders, CIOs, and en

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake is redefining how enterprises bring data, applications, and AI together. As autonomous workflows begin taking actions on behalf of users, identity has officially become the new security perimeter. Every single interaction—whether initiated by a human, an application, a workload, or an AI agent—must be continuously authenticated, authorized, and governed. To unlock this next generation of enterprise software, Snowflake requires an identity platform that extends far beyond traditional workforce authentication to seamlessly support machine identities, fine-grained delegation, and policy-driven access at cloud scale. We are looking for a hands-on, high-impact Product Leader to define and build this foundational trust layer. Operating at a highly strategic intersection of product, engineering, partnerships, and executive-level customer engagement , you will own the core infrastructure that allows complex enterprise systems to securely interact, reason over sensitive data, and safely execute actions. AS A PRINCIPAL PRODUCT MANAGER AT SNOWFLAKE, YOU WILL : Set Portfolio Strategy: Own and define the long-term product strategy and roadmap for Snowflake’s IAM ecosystem, factoring in market-shifting competitive trends and technical evolutions. Build for AI era: Architect IAM

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Come join us to play a leading role in Enterprise AI evolution! Snowflake empowers every enterprise to achieve its full potential by making agentic AI accessible, trusted, and easy to use. As a rapidly growing team at Snowflake, we are the customer zero of our products where we develop first-of-a-kind AI solutions for our go-to-market teams to amplify their productivity & effectiveness by 10x. We then bring those solutions & learnings to our customers to help them drive significant business impact through AI transformation. AS A SENIOR PRODUCT MANAGER AT SNOWFLAKE, YOU WILL: Own enterprise AI products and features that ship to thousands of Snowflake sales professionals Define the product roadmap and establish a data driven prioritization process for incoming feature requests Define the product requirements for upcoming features and product launches Perform user & market research to validate product requirements and designs Work with engineering, data and sales teams to deliver your roadmap using agile sprints Map your dependencies to core platform teams and influence their product roadmap & requirements Work with sales enablement teams to activate your products & features with thousands of sales professionals Develop product strategy for new areas via AI

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Our Majors Hi-Tech team is expanding and we are seeking an elite Account Executive who doesn't just sell software but can understand the fundamental shift in how the world’s most sophisticated hardware and chip designers leverage data. In this role, you will lead the strategic expansion of Snowflake’s footprint within our most prestigious semiconductor accounts. You will navigate the intricate R&D, supply chain, and manufacturing lifecycles of the world's leading chipmakers and articulate why Snowflake is the essential foundation for their future. AS AN ACCOUNT EXECUTIVE AT SNOWFLAKE YOU WILL: Become an expert on Snowflake’s product and conduct discovery calls, customized demos, and presentations to prospective customers Build a deep familiarity with the Semiconductor/High-Tech industry and the specific workflows of the tech industry - understanding the pressures of global supply chains and complex R&D cycles. Land, adopt, expand, and deepen sales opportunities with accounts in your region Build executive alignment/relationships & develop champions within your accounts. Deeply embed yourself into the customer’s IT and R&D roadmaps, ensuring Snowflake is the backbone of their long-term innovation strategy. Collaborate & partner with Sales Engineering, Pro

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. For every enterprise ready to harness the power of the AI Data Cloud, there lies a complex web of legacy systems that can take years and millions of dollars to untangle. The Migrations team is tasked with a mission of strategic importance: to turn this multi-year roadblock into a streamlined, intelligent, and automated experience. We believe Generative AI is the key. We are building products that don't just move data, but understand and rewrite the logic of entire data applications. We're seeking a structured, technically grounded Senior Product Manager to own several key features and capabilities within this charter. You will bring product insight and clear execution to our GenAI-powered engine, ensuring your projects directly align with Snowflake's higher-level growth goals. AS A SENIOR PRODUCT MANAGER, YOU WILL : Own Feature Direction & Alignment: Provide clarity, conviction, and insight for your owned features. Ensure your roadmap and projects directly align with the broader company strategy and migration goals. Balance Technical Constraints: Deeply understand customer migration needs (such as data types, ETL pipelines, and post-migration validation). Weave technical constraints into product decisions, carefully balancing engineering effort, customer value, and feas

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Unistore (Hybrid Tables) is Snowflake's strategic convergence investment—seamlessly combining OLTP and analytical workloads in a single unified database, and one of the company's most strategically differentiated bets. Operating like a startup within Snowflake, you will own revenue goals, define product strategy for the next phase of growth following our recent General Availability (GA) milestones, and coordinate go-to-market as the primary product authority for the area. OLTP-HTAP convergence is a fast-moving, high-stakes space with strong customer demand—making this one of the highest-visibility product leadership roles in the company and a rare opportunity to define the future of transactional and analytical convergence at scale. AS A STAFF PRODUCT MANAGER AT SNOWFLAKE, YOU WILL: Drive the Unistore product area end-to-end—including product strategy, roadmap prioritization, and go-to-market execution. Rally engineering and product leadership around a compelling 2-3 year vision for Unistore, identifying untapped market opportunities for the next frontier of hybrid data. Define and drive clear requirements for data movement, storage lifecycle, reliability, cost, and quality of service. Champion AI-driven workflows by defining how Unistore serves as the low-latency transacti