Customer Experience Manager in United States

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. Customer expansion is one of Vanta's highest-priority growth levers, and this role sits at the center of it. As the Revenue Enablement Manager supporting Account Management, you'll operate as a strategic thought partner to AM leadership and the broader Revenue organization — designing and leading the programs that make Account Managers more effective, equip them to drive expansion, and help them operate as a unified front with the Account Executive team. This is a high-autonomy role that connects data, business priorities, and cross-functional expertise to directly influence AM performance and expansion outcomes, and you'll be the architect of a consistent, repeatable expansion motion that defines how Vanta shows up across the full customer lifecycle. What you’ll do as a Revenue Enablement Manager at Vanta: Serve as a strategic partner to the Head of Global Account Management and AM leaders, building a deep understanding of the global AM business and proactively identifying where enablement can drive measurable impact. Independently identify performance trends, capability gaps, and organizational priorities by combining data analysis with field insights and stakeholder input, conducting ongoing needs assessments with AM and AE leadership to surface whitespace opportunities and prioritize enablement investments. Shape and maintain the AM enablement strategy and roadmap — including playbooks, skill-based training, and certifications — in alignment with the broader Revenue organization's priorities, accelerating account growth and improving net revenue retention (NRR). Design, launch, and measure strategic enablement programs that

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Roblox is looking for a Senior Payments Compliance Manager to lead the design and enforcement of our global Know Your Customer (KYC), Anti-Money Laundering (AML), and sanctions compliance programs. As our payments ecosystem continues to scale, this role is essential to driving a culture of compliance, managing our regulatory framework and contractual obligations, and enabling a safe platform for our users. You will develop and manage the policies, operations, and controls that support Roblox's compliance posture, partnering closely with Legal, Product, Engineering, and Finance teams. This is a full-time, hybrid position reporting to the Head of Compliance. You Will: Design, implement, and continuously improve Roblox's end-to-end KYC program, including customer due diligence (CDD), enhanced due diligence (EDD), and ongoing monitoring processes. Develop and maintain AML policies, procedures, and controls in accordance with applicable regulatory requirements, including the Bank Secrecy Act (BSA) and related FinCEN guidance. Build and operate a sanctions compliance program aligned with OFAC requirements and global equivalents (e.g., UN, EU, OFSI), including screening processes, escalation workf

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Job Description The Digital Product Implementation Manager supports Aetna Health customizations and leads the definition, deployment and integration of advanced digital capabilities across Aetna’s customers. This role independently drives successful implementations while managing multiple deliveries, collaborating with a range of business partners, and working directly with customers throughout the implementation process. You will sit at the intersection of the Technology team, the Business, and the Customer to ensure we are building best-in-class digital experiences for our members and clients. As an enthusiastic, self-led professional, you will leverage your passion for doing what’s right for our members to deliver the right solutions to meet business and market needs. You have superior program management and communication skills, strong attention to detail and are able to manage multiple priorities at once. You thrive on collaboration and working across teams. You are a self-starter who can expertly navigate complex organizations. You have a digital-first, data-driven mindset. You are quick to adapt to business and customer needs to deliver digital enhancements that improve the member experience, create operational efficiency, and ensure compliance with industry regulations. Key Responsibilities Independently lead the end-to-end customer implementation

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam. Qualifications: 7+ years of quota carrying software or technology account management experience. Strong attention to detail, organizational skills, prioritization and management of multiple cross-functional work streams across internal and external stakeholders. Executive level communication skills - written and verbal. Relationship building (understand how to leverage internal/external executives, product, etc). Strong Commercial/Sales experience (contract negotiation, value-selling). Customer retention and termination-save tactics. Desire to get technical and the ability to learn the ins and outs of Plaid's APIs. Customer empathy and deep desire to see customers succeed. Some familiarity in financial services and technical products; a high degree of intellectual curiosity. Excitement to work in a high-growth, ever-changing environment and to help build processes and tools as needed. Responsibilities: Own and manage the overall relationship with your portfolio of customers in our fastest growing customer segment. Build strong relationships with customer C-Suite, Product and Engineering teams to retain and grow revenue. Own and exceed revenue growth targets, which includes identif

CPI Security, a leader in security and automation systems is hiring a Commercial Sales Manager for our team in our Raleigh, North Carolina market. This individual will be responsible for profitable growth and strategic planning to grow the business solutions department. They will be responsible for cost evaluations, and ongoing budget planning for developing current and new markets in the surrounding areas and must be able to thrive in a competitive, fast-paced sales environment, and have strong leadership skills. This is a fantastic opportunity to earn a great performance-based income, while providing a valuable service to our customers and employees. What You'll Do: Manage the assigned sales force and ensure awareness and training regarding products, services and selling skills in compliance with company policies and procedures Develop strategies with team on how to grow customer base Continuously seek to improve sales efficiencies and employee retention by providing the leadership and training necessary to achieve sales objectives Review sales performances of staff and provide regular feedback, establishing improvement plans as needed Recruit, interview and hire sales professionals to ensure staffing levels are met Conduct regular sales meetings to communicate current sales policies and procedures, sales promotions and branch sales numbers Resolve consumer inquires and complaints regarding installations, product quality, sales price, contract and other relevant business Meet with key customers, assisting Security Consultants with maintaining relationships and negotiating and closing deals Exhibit foresight in recognizing potential problems and develop solutions to overcome obstacles and close deals. What We Are Looking For: Bachelor’s Degree or equivalent experience required Minimum 5 + years industry experience Intermediate to advanced proficiency with the Microsoft Office Suite Proficient in Sales CRM (Salesforce a plus) What We Offer: $100,000

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Sr. Manager, Global Sales Business Partners (SBP) About the job We are seeking a Sr. Manager, Global Sales Business Partners (SBP) to drive the Sales Operations rhythms and strategic projects across Field Sales, Specialists, and Partners. Serving as a hands-on operational manager with high exposure to senior sales executives, you will champion a sales-first mindset, foster cross-functional collaboration, and drive operational excellence to accelerate growth. The ideal candidate is a hands-on builder with deep go-to-market (GTM) and Project Management knowledge, and enterprise-scale software/tech experience in sales strategy, planning, and operations. Success in this cross-functional role relies on building tight alignment with peer Sales Operations leaders, including Strategic Operations, Sales Compensation, GTM Analytics, and Enablement, as well as company-wide teams like HR, Finance, Marketing, and Product. Responsibil

High Performance Workstation Business Development Manager- AMD Description - Sales and Technical Consultant, High-Performance Workstation Segment We are seeking a customer-facing AI and Acquisition subject matter expert role on the HPI Advanced Compute Solutions (ACS) sales team and will focus on growing HP’s Z high-performance workstation Total Addressable Market (TAM) within the AI PC market. This individual will be responsible for working with customers and partners in support of attracting new customers and growth in HP’s high performance compute solutions . The role analyzes market competition, gathers customer feedback, and shares insights with internal teams for improvement. The ideal candidate will possess a breadth of abilities and skills, including client hardware knowledge, AI and machine learning applications and solutions, strong marketing and presentation skills, solid understanding of customers’ business and decision makers, and strong team leadership to drive growth with an emphasis on Advanced Micro Devices (AMD) platforms with customers and partners. Most importantly, the role offers the opportunity to be a business leader in support of the sales teams nationally - contributing to the strategy, setting direction, and achieving success in AMD and HP. The role requires someone to be self-driven, capable of operating autonomously through ambiguity, and constantly striving for excellence. THE PERSON: We seek an individual with exceptional technical & business knowledge and familiarity with AI trends in the PC market. This individual should be comfortable working: Dynamic environment and have experience with PC client and AI hardware, software and systems. Work independently within a core team is important, and you will rely upon your excellent communication and relat

As a Social Media Marketing Manager, you’ll shape Coder’s day-to-day social presence and turn complex AI infrastructure into content people want to watch. You’ll create for technical and business audiences without losing the broader story, using video, strong writing, and a clear point of view. You’ll work closely with Coder’s content marketing, community, field marketing, product marketing, demand gen, and devrel teams (and more) to support campaigns, engage our community, and strengthen Coder’s voice across Instagram, YouTube, LinkedIn, and X. From first idea to final post, you’ll create, publish, engage, measure, and improve. What you’ll do here Own social media engagement. Monitor Coder’s channels daily and respond to comments, mentions, and conversations in a voice that is technical, warm, and on-brand to increase engagement and get more of Coder’s content in front of the right audiences. Create vertical video content end to end. Produce short-form and long-form video for Instagram Reels and YouTube Shorts, including scripting, filming, editing, publishing, and optimization. Execute campaigns. Partner with the cross-functional teams to bring product launches, thought leadership series, customer stories, and event campaigns to life across social media platforms. Repurpose and remix. Turn webinars, blog posts, product demos, and other existing content into social-native formats built for each channel. Track and report. Monitor performance, identify patterns, share insights with the team, and use what you learn to shape the next round of content. Stay current. Keep up with platform trends, algorithm changes, emerging formats, and what is working across developer tools and B2B technology. Manage the content calendar. Keep production organized, maintain a steady publishing rhythm, and surface new ideas before they are requested. What we’re looking for 3+ years of experience creating content for a brand, agency, or independent audience, with a portfolio that shows ra

About the Team At OpenAI, the User Safety & Risk Operations (USRO) team helps protect our products and users from abuse, fraud, safety risks, and other forms of misuse. We operate at the front line of real-world safety and risk management, translating user and operational signals into timely decisions, effective interventions, and improvements to our systems. This role sits on a team focused on building operational capacity for new, ambiguous, and fast-moving company priorities. The team defines what needs to be built, creates the operating model to support it, and works with partner teams to make the work scalable and durable over time. About the Role We are looking for a senior program manager to build the safety, quality, and risk operations supporting a new category of consumer devices. You will translate ambiguous product risks and evolving requirements into practical operating models, workflows, escalation paths, launch-readiness plans, and cross-functional decision-making. This is a foundational role: the systems you build will shape how OpenAI launches, monitors, and improves a new category of consumer devices safely at scale. You will help establish how potential safety incidents, product-quality concerns, sensitive customer escalations, privacy-sensitive issues, and other emerging device risks are identified, investigated, resolved, and incorporated into product and operational improvements. You will turn incomplete requirements into practical workflows, decision rights, launch plans, quality controls, measurement, and durable ownership. The role centers on program building, operational judgment, and execution. We welcome candidates from product safety, quality assurance, regulatory operations, technical program management, healthcare, medical devices, aerospace, consumer technology, and other environments involving complex products or regulated risks. Direct consumer-hardware experience is helpful but not required. The strongest candidates learn unfam

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. The Store Manager In Training (SMIT) job is a development focused role that is crafted to prepare you for a CVS Store Manager position. The SMIT program is designed to enhance your career as a future store leader. We support your development towards the store manager role by participating in a self-paced, collaborative training over the span of 16 weeks. We provide both virtual and hands on learning experiences to develop you as a leader. Our team of people, that support your growth toward your leadership career include: your District Leader, Human Resources Business Partner, Training Store Manager, and your Store Manager coach. Some of the skills needed for this role are: Communicate well verbally and in writing to support and lead your team. Perform customer care duties to provide high levels of service. Execute merchandising strategies to support store sales growth. Manage the store inventory and assets to maintain profitability. We are invested in your growth and anticipate that you will be as well. We expect our SMIT's to: Actively engage with your leader in Key Learning Experiences to support you on your path to promotion during the structured program. Support your store as management team member and lead in a manner that is consistent with CVS values and p

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. The Store Manager In Training (SMIT) job is a development focused role that is crafted to prepare you for a CVS Store Manager position. The SMIT program is designed to enhance your career as a future store leader. We support your development towards the store manager role by participating in a self-paced, collaborative training over the span of 16 weeks. We provide both virtual and hands on learning experiences to develop you as a leader. Our team of people, that support your growth toward your leadership career include: your District Leader, Human Resources Business Partner, Training Store Manager, and your Store Manager coach. Some of the skills needed for this role are: Communicate well verbally and in writing to support and lead your team. Perform customer care duties to provide high levels of service. Execute merchandising strategies to support store sales growth. Manage the store inventory and assets to maintain profitability. We are invested in your growth and anticipate that you will be as well. We expect our SMIT's to: Actively engage with your leader in Key Learning Experiences to support you on your path to promotion during the structured program. Support your store as management team member and lead in a manner that is consistent with CVS values and p

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. The Store Manager In Training (SMIT) job is a development focused role that is crafted to prepare you for a CVS Store Manager position. The SMIT program is designed to enhance your career as a future store leader. We support your development towards the store manager role by participating in a self-paced, collaborative training over the span of 16 weeks. We provide both virtual and hands on learning experiences to develop you as a leader. Our team of people, that support your growth toward your leadership career include: your District Leader, Human Resources Business Partner, Training Store Manager, and your Store Manager coach. Some of the skills needed for this role are: Communicate well verbally and in writing to support and lead your team. Perform customer care duties to provide high levels of service. Execute merchandising strategies to support store sales growth. Manage the store inventory and assets to maintain profitability. We are invested in your growth and anticipate that you will be as well. We expect our SMIT's to: Actively engage with your leader in Key Learning Experiences to support you on your path to promotion during the structured program. Support your store as management team member and lead in a manner that is consistent with CVS values and p

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. The Store Manager In Training (SMIT) job is a development focused role that is crafted to prepare you for a CVS Store Manager position. The SMIT program is designed to enhance your career as a future store leader. We support your development towards the store manager role by participating in a self-paced, collaborative training over the span of 16 weeks. We provide both virtual and hands on learning experiences to develop you as a leader. Our team of people, that support your growth toward your leadership career include: your District Leader, Human Resources Business Partner, Training Store Manager, and your Store Manager coach. Some of the skills needed for this role are: Communicate well verbally and in writing to support and lead your team. Perform customer care duties to provide high levels of service. Execute merchandising strategies to support store sales growth. Manage the store inventory and assets to maintain profitability. We are invested in your growth and anticipate that you will be as well. We expect our SMIT's to: Actively engage with your leader in Key Learning Experiences to support you on your path to promotion during the structured program. Support your store as management team member and lead in a manner that is consistent with CVS values and p

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. The Store Manager In Training (SMIT) job is a development focused role that is crafted to prepare you for a CVS Store Manager position. The SMIT program is designed to enhance your career as a future store leader. We support your development towards the store manager role by participating in a self-paced, collaborative training over the span of 16 weeks. We provide both virtual and hands on learning experiences to develop you as a leader. Our team of people, that support your growth toward your leadership career include: your District Leader, Human Resources Business Partner, Training Store Manager, and your Store Manager coach. Some of the skills needed for this role are: Communicate well verbally and in writing to support and lead your team. Perform customer care duties to provide high levels of service. Execute merchandising strategies to support store sales growth. Manage the store inventory and assets to maintain profitability. We are invested in your growth and anticipate that you will be as well. We expect our SMIT's to: Actively engage with your leader in Key Learning Experiences to support you on your path to promotion during the structured program. Support your store as management team member and lead in a manner that is consistent with CVS values and p

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. The Store Manager In Training (SMIT) job is a development focused role that is crafted to prepare you for a CVS Store Manager position. The SMIT program is designed to enhance your career as a future store leader. We support your development towards the store manager role by participating in a self-paced, collaborative training over the span of 16 weeks. We provide both virtual and hands on learning experiences to develop you as a leader. Our team of people, that support your growth toward your leadership career include: your District Leader, Human Resources Business Partner, Training Store Manager, and your Store Manager coach. Some of the skills needed for this role are: Communicate well verbally and in writing to support and lead your team. Perform customer care duties to provide high levels of service. Execute merchandising strategies to support store sales growth. Manage the store inventory and assets to maintain profitability. We are invested in your growth and anticipate that you will be as well. We expect our SMIT's to: Actively engage with your leader in Key Learning Experiences to support you on your path to promotion during the structured program. Support your store as management team member and lead in a manner that is consistent with CVS values and p