Customer Experience Manager in United States

Code Intelligence sits at the intersection of agentic engineering and product, running agents against real customer source code in production. This is a chance to own an AI-native team at the center of a business-critical growth area. High visibility, high leverage, and squarely in the fastest-growing part of the AI agent space. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them. What You'll Do: Lead and develop an existing engineering team, building trust, setting technical direction, and establishing a high bar for ownership and execution. Own the roadmap and execution across four areas: source code indexing, PR Agentic Reviewers (agents that generate artifacts like metric descriptions on customer pull requests), shift-left work (extending code-writing agents to make direct changes to customer repos), and closed-loop feedback and evaluation systems including LLM-as-judge. Set the team's product strategy independently while partnering day-to-day with product teams company-wide — this team functions as its own product org. Build and operate scaled LLM and agent software in production: LLM APIs, agent frameworks, harness and tool-use layers, prompt and eval tooling, and closed-loop evaluation systems that measure and improve agent output quality. Partner closely with customers and internal stakeholders to deeply understand needs and translate them into technical direction. Drive the team's AI-native development practices, setting high standards for safety, validation, and increasing agent autonomy over time. Who You Are: Experienced engineering manager with a track record of shipping products with direct customer interaction, not just internal stakeholders. Hands-on experience building scaled LLM software: LLM APIs, agent frameworks, prompt and eval tooling, h

Join VTS as an Engineering Manager. As a technical leader, you'll drive high-impact, customer-facing projects across major features in web and mobile. You’ll play a pivotal role in advancing VTS's evolution into an AI-powered platform, further cementing our industry-leading position. In this role, you will be responsible for fostering a healthy and collaborative culture, guiding the team's execution and delivery, and mentoring engineers to grow their careers and capabilities. ** Please note that this opportunity is located in New York, NY, and requires this hire to work from our office 4 days a week. ** To thrive in this role, you have: Proven experience leading software teams using agile development methodologies. A strong technical background with a proven track record of building, deploying, and maintaining scalable web applications, services, and third-party integrations. Experience working on high-impact, business-critical domains, where reliability, performance, and operational stability are essential. Demonstrated ability to recruit and develop talent, strengthening the team's capabilities through effective coaching and mentorship. The ability to engage in strategic technical discussions, adeptly manage technical tradeoffs and risks, and ensure alignment with product and business goals, especially in environments involving multiple systems and external partners. A sense of empathy for the customer and a relentless focus on shipping high-quality products. Excellent communication skills that empower you to effectively convey ideas, coach, mentor, and educate others. A keen interest in building AI-backed features and leveraging AI as an engineering productivity tool. What you'll do: Lead and Develop a High-Performing Team : Foster a healthy, collaborative, and diverse culture that reflects our company and engineering values. Coach and mentor individual team members, creating a structured environment and feedback loop that supports career development and hi

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. We are looking for a visionary, customer-obsessed and technology-focused product lead with expertise in mobile app development. In this role, you will be instrumental in shaping the future of CLEAR’s mobile app experience, delivering impactful solutions that drive user satisfaction and business growth moving CLEAR’s mobile app from a collection of features into an intelligent, trusted travel companion that helps members prepare, navigate, and recover throughout their journey. You will build a mobile App experience that is the most helpful digital layer of the travel day and be accountable to driving adoption. You will connect CLEAR’s identity capabilities, real-time travel context, airport operations, member relationships, and partner-enabled services into experiences that are personalized, proactive, and genuinely useful before, during, and after travel. This includes helping members understand airport conditions, find the right path through the airport, discover food and lounge options, and access relevant CLEAR and partner services in the moments that matter. What you'll do: Establish CLEAR’s Mobile app strategic vision and product roadmap in alignment with enterprise goals and user needs, converting a multi-year vision into prioritized product investments, structured sequencing, and core metrics like member retention and app engagement. Transform the app into an intelligent travel companion that guides members through preparation, real-time navigation, food ordering, lounge discovery and access, and any disruptions. Collaborat

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About the Role Replit is experiencing extraordinary growth across our customer base and seeking a Mid-Market Account Manager with strong communication skills to drive retention, expansion, and customer success. Candidates with Sales or Account Management experience in SaaS, particularly with some technical background (i.e. having some coding knowledge or prior experience at other developer tool companies) are ideal. We believe this role offers a distinctive opportunity for people who excel in client-facing situations and have a passion for customer success and AI. You'll leverage your skills to help customers maximize value from Replit's platform while driving sustainable revenue growth. In this role you will: Execute renewal processes with a focus on expansion and long-term partnership development Serve as the primary relationship owner for your assigned customer portfolio, ensuring high satisfaction and retention Champion customer success by helping businesses realize the transformative potential of AI-powered software creation Lead onboarding programs that accelerate customer time-to-value and platform adoption Guide customers through Replit's rapidly evolving feature set, including Agent 3's autonomous capabilities, Plan Mode, and automation tools Maintain accurate customer health scores and renewal forecasting data in Replit's CRM (Hubspot) Gather and communicate valuable customer feedback, championing their interests within Replit Optimize customers' use of the Replit platform through ongoing training, support, and strategic guidance Required skills and experience: 3-5+ years in a quota-carrying Sales or Account Management role managing a mid-market book in SaaS or developer tools Proven ability to expand product

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . The Ads Product Marketing Strategy & Ops team is a key partner to Ads Product Marketing (PMM). We sit at the center of how Ads Product Marketing shapes and goes to market with new solutions. We connect the field to the roadmap, turning seller insights into action and ensuring our go-to-market strategies reflect what advertisers and customers actually need As the Inbound Program Manager, you will build and run the systems that capture, synthesize, and activate field intelligence across Ads Product Marketing. You'll design the programs and processes that transform fragmented seller and customer feedback into structured inputs that shape product strategy, messaging, and enablement priorities. In this role, you’ll partner closely with Product Marketing, Product, Sales, and other Strategy and Ops functions to build listening programs, run recurri

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As the Staff Product Manager, Data Platform at Vanta, you will be responsible for product strategy and direction for Vanta’s data platform. You’ll sit between the core platform and feature teams, driving the roadmap for transforming how we fetch, store, and use data from customers and 3rd parties at scale. This platform directly enables customer and business outcomes, and backs Vanta’s products and experiences. This is a highly impactful, technical role at the center of how Vanta works and meets customer needs at real scale. Vanta manages data from over 16,000 customers and is rapidly scaling daily. You’ll be part of Vanta’s Automation group, which owns how customers discover and connect to other platforms through integrations, use that data to power product experiences and tests, drive customers toward compliance-related security outcomes, and ultimately generate the evidence required for audit. You aren’t building Vanta’s service delivery platform - you’re building the engine that powers compliance and monitoring outcomes. Your team will be Foundations, which has wide scope and depth, and you’ll be the sole PM to support the data platform. What you’ll do as Staff Product Manager, Data Platform at Vanta: Own the impactful Data Platform roadmap, pairing closely with engineering counterparts to plan durable platform investments that serve our customers and products built on top of customer data Collaborate closely with other product teams to understand what platform investments they need to be successful, get ahead of their roadmaps, and create a plan that balances short and long term needs to support customer outcomes. Directly

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As the Senior Product Manager, Integrations Delivery at Vanta, you will be responsible for driving the ongoing development of integrations across categories, driving direct customer impact through new integrations and expanded capabilities. Vanta currently manages a catalog of over 430 integrations that help customers continuously monitor their compliance and generate the evidence needed to satisfy audit. You’ll drive planning and delivery for a wide range of integration categories and capabilities, such as HRIS/IDP systems, cloud and security platforms, and ticketing systems, building on top of the integrations platform. This role requires cross-team collaboration, some technical fluency, and strong frameworks and prioritization. You’ll be part of Vanta’s Automation group, which owns how customers discover and connect to other platforms through integrations, use that data to power product experiences and tests, drive customers toward compliance-related security outcomes, and ultimately generate the evidence required for audit. You will operate in a few different modes to build your roadmap, balancing direction from other product teams, customer input, and your own prioritization framework to make the right investments. Plus, you will get wide exposure to most parts of Vanta’s products. What you’ll do as a Senior Product Manager, Integrations Delivery at Vanta: Manage the integrations development roadmap, determining which new integrations and capabilities are built based on inputs from other product teams, customers, business goals, and your own prioritization. Pair closely with engineering and design counterparts to prioritiz

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. The Customer Growth & Experience (CGX) team owns the full customer lifecycle - from the moment a customer lands on plaid.com to their journey across onboarding, activation, adoption, and long-term success. Within CGX, the Growth team owns Plaid's highest-leverage revenue levers. We optimize the self-serve funnel from a customer's first onboarding step through go-live and scale, build the upsell motion that expands existing customers, partner with GTM to remove friction from the sales flow, and own the premium enterprise features that unlock our largest customers. We operate data-first, using funnel analytics and experimentation to find and prioritize the bets that move the business. As a Product Manager on the Growth team, you'll own one of Plaid's highest-leverage revenue surfaces: the self-serve funnel that takes customers from their first onboarding step through go-live and scale. You'll work to increase acquisition, reduce friction, and improve revenue efficiency across the SMB and long-tail base. You'll partner closely with the Web team, Engineering, Design, BI/DS, Marketing, and Sales to build the upsell motion that expands existing customers, whether served in-product or routed to GTM as

Datadog is seeking a Field Marketing Manager to support and execute high-impact programs across the North Central region in North America. In this role, you’ll collaborate with regional Sales and Marketing teams to drive pipeline generation and deliver engaging in-person and virtual event experiences. You’ll take ownership of regional marketing initiatives, gaining hands-on experience across campaign strategy, execution, and cross-functional alignment. This is an exciting opportunity for a results-driven marketer looking to make an immediate and measurable impact. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Plan and execute field marketing programs, including Datadog Live events, third-party sponsorships, customer panels, workshops, and executive experiences Manage field projects from planning through execution, ensuring on-time, on-brand delivery Own on-site logistics and execution for smaller, high-touch regional events Collaborate with Sales, Demand Generation, Marketing Ops, and other teams to maximize event engagement Track and analyze program results to evaluate pipeline impact and optimize future campaigns Who You Are: 3–5 years of experience in B2B marketing, preferably in the technology industry Creative and results-oriented, with a strong passion for customer-centric event experiences Highly organized and able to manage multiple priorities under tight deadlines Independent, detail-oriented, and comfortable taking initiative You communicate clearly and effectively in English, both in writing and speaking. Familiarity with Salesforce, Google Suite, and project management tools is a plus Willingness to travel up to 40% Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day o

We are looking for an experienced Partner Sales Manager to ignite partnerships by identifying and recruiting new partners for long-term success and nurture ongoing relationships with key strategic Global Systems Integrator partners. Our ultimate goal is building channels and alliances that drive new customer adoption and revenue. This is a great opportunity for you to join a high-growth cloud software company and help blaze the path for our company's expansion. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Identify and recruit new strategic Global SI partners to drive revenue growth Enable and activate existing GSI partners through training, planning and joint selling activities Coordinate the technical and marketing aspects of integrated partnership launches Host regular business reviews with partners to drive accountability and report on success metrics Work hand-in-hand with Datadog’s regional enterprise and commercial sales organizations Generate partner-sourced net-new sales pipeline and revenue Who You Are: 10+ years of partner-facing, quota-carrying experience in business development, strategic alliances, or channel sales at a cloud services or software as a service organization Proven experience in driving sales opportunities from lead generation to closure, effectively negotiating agreements and building long-lasting partnerships Understanding of, and exposure to working with, the leading Global and regional SIs Ability to quickly understand technical concepts and architectural scenarios, and explain them to others verbally and in writing Willingness to travel 40-50% of the time Bonus Points: 10+ years of partner-facing, quota-carrying experience in business development, strategic alliances, or channel sales at a cloud servic

We are looking for an experienced Partner Sales Manager to ignite partnerships by identifying and recruiting new partners for long-term success and nurture ongoing relationships with key strategic Global Systems Integrator partners. Our ultimate goal is building channels and alliances that drive new customer adoption and revenue. This is a great opportunity for you to join a high-growth cloud software company and help blaze the path for our company's expansion. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Identify and recruit new strategic Global SI partners to drive revenue growth Enable and activate existing GSI partners through training, planning and joint selling activities Coordinate the technical and marketing aspects of integrated partnership launches Host regular business reviews with partners to drive accountability and report on success metrics Work hand-in-hand with Datadog’s regional enterprise and commercial sales organizations Generate partner-sourced net-new sales pipeline and revenue Who You Are: 10+ years of partner-facing, quota-carrying experience in business development, strategic alliances, or channel sales at a cloud services or software as a service organization Proven experience in driving sales opportunities from lead generation to closure, effectively negotiating agreements and building long-lasting partnerships Understanding of, and exposure to working with, the leading Global and regional SIs Ability to quickly understand technical concepts and architectural scenarios, and explain them to others verbally and in writing Willingness to travel 40-50% of the time Bonus Points: 10+ years of partner-facing, quota-carrying experience in business development, strategic alliances, or channel sales at a cloud servic

About the Team OpenAI's Marketing team helps customers understand, adopt, and get value from OpenAI's products and platform. The SMB Ads Marketing team is building the growth engine for small and medium-sized business advertisers: helping them discover the platform, sign up, launch campaigns, understand performance, and grow spend over time. We take a data-driven approach to understanding customer needs, market dynamics, and funnel behavior. We partner closely with Product, Engineering, Data Science, Sales, Partnerships, Marketing Operations, Design, and Communications to create a cohesive end-to-end advertiser experience and help businesses unlock value from OpenAI's advertising platform. About the Role We are hiring a Growth Marketing Manager, SMB Ads to help build and execute high-velocity growth programs for small business advertisers. This person will work across acquisition, activation, lifecycle, and conversion, with an initial focus on helping advertisers move from interest and sign-up to first meaningful spend & retention over time This is a hands-on growth role for someone who loves turning ideas into shipped experiments. You will build campaigns, lifecycle journeys, landing page tests, messaging tests, audience experiments, AI-assisted workflows, reporting improvements, and practical conversion programs. As the SMB Ads business grows, this role may continue to support acquisition and activation and expand deeper into same-store growth, lifecycle, retention, and repeat spend. In This Role, You Will: Execute growth experiments across acquisition, activation, lifecycle, and early retention. Build email, in-product, landing page, audience, messaging, and offer tests that help SMB advertisers reach first spend and repeat value. Use AI tools to prototype marketing assets, automate workflows, analyze funnel data, generate creative variations, and build internal growth systems. Partner with Growth, Product, Engineering, Data Science, and Marketing Operations

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Assistant Maintenance Manager - JLL !!! Sign-on available !!! What this job involves: The Assistant Maintenance Manager leverages leadership skills and technical knowledge to lead a team of maintenance mechanics, working in conjunction with robotics, and controls systems technicians, in a fast-paced atmosphere while ensuring a safe working environment for all. Models safety standards and maintains an environment always focused on safety. Leads, trains, and supports maintenance team members as needed to develop individuals’ skills and expand team capabilities. Develops solutions to difficult problems, capable of managing outside contractors and being on-call for emergencies. Dedicated to supporting multi-site production by working in a safe, customer-focused manner. <l

Practice Development Manager Description - The Partner Development Manager, also known as a Practice Builder, is responsible for driving business development, achieving sales targets, analyzing market trends, and identifying strategic partner relationships. This role focuses on developing and promoting selling practices with key third-party partners and using performance metrics to evaluate partner effectiveness. You will understand, drive and achieve sales targets on centrally designed initiatives, utilizing global tools to promote local channel business. You will be assigned to active opportunities to accelerate Partner sales, support complex deals configurations, and pricing. Key Responsibilities Lead business development efforts and execute sales targets. Drive adoption of portfolio-based, customer-centric selling practices across partner ecosystem Analyze market trends and identify potential partners with emerging capabilities. Develop capabilities and selling practices with priority partners. Leverage performance data to assess and improve partner effectiveness. Incubate business and grow revenue for assigned products and solutions. Collaborate with external resellers, distributors, and HP Financial Services. Select and segment partners, supporting their adoption, practice building, and certification in their focus area. Enable partners with value proposition, collaterals, training on their focus area, links them to technical support resources. Co-sell with partners until they can operate independently. Education & Experience Recommended: Bachelor’s degree is preferred but not required. Proven experience in business development and sales. Demonstrated success in

Practice Development Manager Description - The Partner Development Manager, also known as a Practice Builder, is responsible for driving business development, achieving sales targets, analyzing market trends, and identifying strategic partner relationships. This role focuses on developing and promoting selling practices with key third-party partners and using performance metrics to evaluate partner effectiveness. You will understand, drive and achieve sales targets on centrally designed initiatives, utilizing global tools to promote local channel business. You will be assigned to active opportunities to accelerate Partner sales, support complex deals configurations, and pricing. Key Responsibilities Lead business development efforts and execute sales targets. Drive adoption of portfolio-based, customer-centric selling practices across partner ecosystem Analyze market trends and identify potential partners with emerging capabilities. Develop capabilities and selling practices with priority partners. Leverage performance data to assess and improve partner effectiveness. Incubate business and grow revenue for assigned products and solutions. Collaborate with external resellers, distributors, and HP Financial Services. Select and segment partners, supporting their adoption, practice building, and certification in their focus area. Enable partners with value proposition, collaterals, training on their focus area, links them to technical support resources. Co-sell with partners until they can operate independently. Education & Experience Recommended: Bachelor’s degree is preferred but not required. Proven experience in business development and sales. Demonstrated success in marke