Customer Experience Specialist in United States

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary It is a great time to join the beauty retail division of CVS Health, as America’s leading retail pharmacy with more than 8,000 stores and continuing to grow. We are seeking a talented, sales oriented, Licensed Beauty Sales Consultant who is passionate about the beauty industry and believes the customer experience should be topnotch. We have partnered with service industry leaders to bring top-notch beauty services to our customers in-store. CVS customers will experience your passion for beauty as you share the latest beauty trends and techniques through beauty services and sales. You will be responsible for the end-to-end customer experience in Beauty & Personal Care and will provide various paid beauty services and personalized product advice. Customer Sales Experience Seek out customers to ensure they have a world class beauty advisor experience. Provide personalized sales service based on customer needs, productive upselling and suggestive selling. Maneuver in a conversation to stimulate a different thought process. This means you are confident and comfortable using your verbal skills to generate sales. Be the brand expert by answering customer questions in detail with product knowledge to produce the largest sales basket possible. Engage all customers with CVS servic

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary It is a great time to join the beauty retail division of CVS Health, as America’s leading retail pharmacy with more than 8,000 stores and continuing to grow. We are seeking a talented, sales oriented, Licensed Beauty Sales Consultant who is passionate about the beauty industry and believes the customer experience should be topnotch. We have partnered with service industry leaders to bring top-notch beauty services to our customers in-store. CVS customers will experience your passion for beauty as you share the latest beauty trends and techniques through beauty services and sales. You will be responsible for the end-to-end customer experience in Beauty & Personal Care and will provide various paid beauty services and personalized product advice. Customer Sales Experience Seek out customers to ensure they have a world class beauty advisor experience. Provide personalized sales service based on customer needs, productive upselling and suggestive selling. Maneuver in a conversation to stimulate a different thought process. This means you are confident and comfortable using your verbal skills to generate sales. Be the brand expert by answering customer questions in detail with product knowledge to produce the largest sales basket possible. Engage all customers with CVS servic

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary It is a great time to join the beauty retail division of CVS Health, as America’s leading retail pharmacy with more than 8,000 stores and continuing to grow. We are seeking a talented, sales oriented, Licensed Beauty Sales Consultant who is passionate about the beauty industry and believes the customer experience should be topnotch. We have partnered with service industry leaders to bring top-notch beauty services to our customers in-store. CVS customers will experience your passion for beauty as you share the latest beauty trends and techniques through beauty services and sales. You will be responsible for the end-to-end customer experience in Beauty & Personal Care and will provide various paid beauty services and personalized product advice. Customer Sales Experience Seek out customers to ensure they have a world class beauty advisor experience. Provide personalized sales service based on customer needs, productive upselling and suggestive selling. Maneuver in a conversation to stimulate a different thought process. This means you are confident and comfortable using your verbal skills to generate sales. Be the brand expert by answering customer questions in detail with product knowledge to produce the largest sales basket possible. Engage all customers with CVS servic

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary It is a great time to join the beauty retail division of CVS Health, as America’s leading retail pharmacy with more than 8,000 stores and continuing to grow. We are seeking a talented, sales oriented, Licensed Beauty Sales Consultant who is passionate about the beauty industry and believes the customer experience should be topnotch. We have partnered with service industry leaders to bring top-notch beauty services to our customers in-store. CVS customers will experience your passion for beauty as you share the latest beauty trends and techniques through beauty services and sales. You will be responsible for the end-to-end customer experience in Beauty & Personal Care and will provide various paid beauty services and personalized product advice. Customer Sales Experience Seek out customers to ensure they have a world class beauty advisor experience. Provide personalized sales service based on customer needs, productive upselling and suggestive selling. Maneuver in a conversation to stimulate a different thought process. This means you are confident and comfortable using your verbal skills to generate sales. Be the brand expert by answering customer questions in detail with product knowledge to produce the largest sales basket possible. Engage all customers with CVS servic

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary It is a great time to join the beauty retail division of CVS Health, as America’s leading retail pharmacy with more than 8,000 stores and continuing to grow. We are seeking a talented, sales oriented, Licensed Beauty Sales Consultant who is passionate about the beauty industry and believes the customer experience should be topnotch. We have partnered with service industry leaders to bring top-notch beauty services to our customers in-store. CVS customers will experience your passion for beauty as you share the latest beauty trends and techniques through beauty services and sales. You will be responsible for the end-to-end customer experience in Beauty & Personal Care and will provide various paid beauty services and personalized product advice. Customer Sales Experience Seek out customers to ensure they have a world class beauty advisor experience. Provide personalized sales service based on customer needs, productive upselling and suggestive selling. Maneuver in a conversation to stimulate a different thought process. This means you are confident and comfortable using your verbal skills to generate sales. Be the brand expert by answering customer questions in detail with product knowledge to produce the largest sales basket possible. Engage all customers with CVS servic

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary It is a great time to join the beauty retail division of CVS Health, as America’s leading retail pharmacy with more than 8,000 stores and continuing to grow. We are seeking a talented, sales oriented, Licensed Beauty Sales Consultant who is passionate about the beauty industry and believes the customer experience should be topnotch. We have partnered with service industry leaders to bring top-notch beauty services to our customers in-store. CVS customers will experience your passion for beauty as you share the latest beauty trends and techniques through beauty services and sales. You will be responsible for the end-to-end customer experience in Beauty & Personal Care and will provide various paid beauty services and personalized product advice. Customer Sales Experience Seek out customers to ensure they have a world class beauty advisor experience. Provide personalized sales service based on customer needs, productive upselling and suggestive selling. Maneuver in a conversation to stimulate a different thought process. This means you are confident and comfortable using your verbal skills to generate sales. Be the brand expert by answering customer questions in detail with product knowledge to produce the largest sales basket possible. Engage all customers with CVS servic

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary It is a great time to join the beauty retail division of CVS Health, as America’s leading retail pharmacy with more than 8,000 stores and continuing to grow. We are seeking a talented, sales oriented, Licensed Beauty Sales Consultant who is passionate about the beauty industry and believes the customer experience should be topnotch. We have partnered with service industry leaders to bring top-notch beauty services to our customers in-store. CVS customers will experience your passion for beauty as you share the latest beauty trends and techniques through beauty services and sales. You will be responsible for the end-to-end customer experience in Beauty & Personal Care and will provide various paid beauty services and personalized product advice. Customer Sales Experience Seek out customers to ensure they have a world class beauty advisor experience. Provide personalized sales service based on customer needs, productive upselling and suggestive selling. Maneuver in a conversation to stimulate a different thought process. This means you are confident and comfortable using your verbal skills to generate sales. Be the brand expert by answering customer questions in detail with product knowledge to produce the largest sales basket possible. Engage all customers with CVS servic

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary It is a great time to join the beauty retail division of CVS Health, as America’s leading retail pharmacy with more than 8,000 stores and continuing to grow. We are seeking a talented, sales oriented, Licensed Beauty Sales Consultant who is passionate about the beauty industry and believes the customer experience should be topnotch. We have partnered with service industry leaders to bring top-notch beauty services to our customers in-store. CVS customers will experience your passion for beauty as you share the latest beauty trends and techniques through beauty services and sales. You will be responsible for the end-to-end customer experience in Beauty & Personal Care and will provide various paid beauty services and personalized product advice. Customer Sales Experience Seek out customers to ensure they have a world class beauty advisor experience. Provide personalized sales service based on customer needs, productive upselling and suggestive selling. Maneuver in a conversation to stimulate a different thought process. This means you are confident and comfortable using your verbal skills to generate sales. Be the brand expert by answering customer questions in detail with product knowledge to produce the largest sales basket possible. Engage all customers with CVS servic

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary It is a great time to join the beauty retail division of CVS Health, as America’s leading retail pharmacy with more than 8,000 stores and continuing to grow. We are seeking a talented, sales oriented, Licensed Beauty Sales Consultant who is passionate about the beauty industry and believes the customer experience should be topnotch. We have partnered with service industry leaders to bring top-notch beauty services to our customers in-store. CVS customers will experience your passion for beauty as you share the latest beauty trends and techniques through beauty services and sales. You will be responsible for the end-to-end customer experience in Beauty & Personal Care and will provide various paid beauty services and personalized product advice. Customer Sales Experience Seek out customers to ensure they have a world class beauty advisor experience. Provide personalized sales service based on customer needs, productive upselling and suggestive selling. Maneuver in a conversation to stimulate a different thought process. This means you are confident and comfortable using your verbal skills to generate sales. Be the brand expert by answering customer questions in detail with product knowledge to produce the largest sales basket possible. Engage all customers with CVS servic

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary It is a great time to join the beauty retail division of CVS Health, as America’s leading retail pharmacy with more than 8,000 stores and continuing to grow. We are seeking a talented, sales oriented, Licensed Beauty Sales Consultant who is passionate about the beauty industry and believes the customer experience should be topnotch. We have partnered with service industry leaders to bring top-notch beauty services to our customers in-store. CVS customers will experience your passion for beauty as you share the latest beauty trends and techniques through beauty services and sales. You will be responsible for the end-to-end customer experience in Beauty & Personal Care and will provide various paid beauty services and personalized product advice. Customer Sales Experience Seek out customers to ensure they have a world class beauty advisor experience. Provide personalized sales service based on customer needs, productive upselling and suggestive selling. Maneuver in a conversation to stimulate a different thought process. This means you are confident and comfortable using your verbal skills to generate sales. Be the brand expert by answering customer questions in detail with product knowledge to produce the largest sales basket possible. Engage all customers with CVS services, Beaut

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary It is a great time to join the beauty retail division of CVS Health, as America’s leading retail pharmacy with more than 8,000 stores and continuing to grow. We are seeking a talented, sales oriented, Licensed Beauty Sales Consultant who is passionate about the beauty industry and believes the customer experience should be topnotch. We have partnered with service industry leaders to bring top-notch beauty services to our customers in-store. CVS customers will experience your passion for beauty as you share the latest beauty trends and techniques through beauty services and sales. You will be responsible for the end-to-end customer experience in Beauty & Personal Care and will provide various paid beauty services and personalized product advice. Customer Sales Experience Seek out customers to ensure they have a world class beauty advisor experience. Provide personalized sales service based on customer needs, productive upselling and suggestive selling. Maneuver in a conversation to stimulate a different thought process. This means you are confident and comfortable using your verbal skills to generate sales. Be the brand expert by answering customer questions in detail with product knowledge to produce the largest sales basket possible. Engage all customers with CVS servic

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary It is a great time to join the beauty retail division of CVS Health, as America’s leading retail pharmacy with more than 8,000 stores and continuing to grow. We are seeking a talented, sales oriented, Licensed Beauty Sales Consultant who is passionate about the beauty industry and believes the customer experience should be topnotch. We have partnered with service industry leaders to bring top-notch beauty services to our customers in-store. CVS customers will experience your passion for beauty as you share the latest beauty trends and techniques through beauty services and sales. You will be responsible for the end-to-end customer experience in Beauty & Personal Care and will provide various paid beauty services and personalized product advice. Customer Sales Experience Seek out customers to ensure they have a world class beauty advisor experience. Provide personalized sales service based on customer needs, productive upselling and suggestive selling. Maneuver in a conversation to stimulate a different thought process. This means you are confident and comfortable using your verbal skills to generate sales. Be the brand expert by answering customer questions in detail with product knowledge to produce the largest sales basket possible. Engage all customers with CVS servic

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary It is a great time to join the beauty retail division of CVS Health, as America’s leading retail pharmacy with more than 8,000 stores and continuing to grow. We are seeking a talented, sales oriented, Licensed Beauty Sales Consultant who is passionate about the beauty industry and believes the customer experience should be topnotch. We have partnered with service industry leaders to bring top-notch beauty services to our customers in-store. CVS customers will experience your passion for beauty as you share the latest beauty trends and techniques through beauty services and sales. You will be responsible for the end-to-end customer experience in Beauty & Personal Care and will provide various paid beauty services and personalized product advice. Customer Sales Experience Seek out customers to ensure they have a world class beauty advisor experience. Provide personalized sales service based on customer needs, productive upselling and suggestive selling. Maneuver in a conversation to stimulate a different thought process. This means you are confident and comfortable using your verbal skills to generate sales. Be the brand expert by answering customer questions in detail with product knowledge to produce the largest sales basket possible. Engage all customers with CVS servic

Account Manager - SLED Description - This Account Manager role is responsible for building professional relationships with State, Local and Education client executives and identifying account's unique business needs and delivering solutions to drive value to the client and the organization. The role coordinates with pre-sales and inside sales for deal pursuit and works with internal teams to deliver on the clients’ expectations. Open to applicants local to Washington D.C. area. Responsibilities • Coordinates account plans on commercial account(s) and focuses on value and/or volume portfolio management and selling range of the organization’s products and services. • Works with pre-sales and inside sales to participate in deal pursuit and with internal teams such as marketing, product development, and customer service to deliver comprehensive solutions and address customer needs effectively. • Builds and maintains strong relationships with commercial clients, focusing mainly on specialty buyers, understands their needs and challenges, and ensures client satisfaction. • Implements margin recovery activities and strategies in full/partial ownership depending on account coverage. • Analyzes account win/loss rates and makes recommendations to improve ratios. • Designs and contributes to sales policies and strategies to achieve sales targets and objectives for the assigned business segment, identifying growth opportunities, upselling, and cross-selling to existing clients. • Enters and manages all opportunities in pipeline tools and processes, recommends, and implements pipeline management practices. • Provides support to clients and address any concerns or issues they may have in a timely and effective manner. Acts as the main point of contact for clients, ensuring a smooth and positive customer experience. • Stays updat

Become a part of our caring community The Inbound Contacts Representative 2 represents the company by addressing incoming telephone, digital, or written inquiries. The Inbound Contacts Representative 2 performs varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically works on semi-routine assignments. The Inbound Contacts Representative serves as a primary point of contact for customers, providing support through phone, digital, and written channels. This role handles a variety of customer inquiries, resolves issues, and delivers accurate information while ensuring a positive customer experience. The position performs moderately complex customer service, administrative, and operational support activities, manages semi-routine assignments with minimal guidance, and exercises sound judgment to support quality service and customer satisfaction. As an Inbound Contacts Representative, you will: Respond to customer inquiries by phone, digital, or written channels, including benefits questions, issue resolution, and member education. Accurately document customer interactions, requests, concerns, and resolutions in applicable systems. Research and resolve customer issues, escalating complex or unresolved matters as appropriate. Apply established policies, procedures, and resources to deliver accurate and timely support. Use critical thinking and sound judgment to address customer needs and recommend solutions. Manage workload effectively, prioritize tasks, and meet quality and service expectations. Work independently within established guidelines while supporting customer satisfaction and business objectives. Use your skills to make an impact Required Qualifications 3