Customer Learning Program Lead in New York

Our Strategic Account Executives target and close new business with Datadog’s largest, most strategic customers and prospects. In this role you’ll be focused on uncovering the pain points organizations face as they operate in or migrate to a cloud environment at scale as well as delivering the appropriate Datadog solution. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Prospect into large Fortune 1000 companies while running an efficient sales process Maintain, build and own specific relationship maps for your territory including existing relationships and aspirational contacts Develop a deep comprehension of customer's business Negotiate favorable pricing and business terms with large commercial enterprises by selling value and ROI Handle existing customer expectations while expanding reach and depth into assigned territory Demonstrate resourcefulness when faced with challenges that defy easy solution Have intuitive sense of necessary steps to close business and gain customer validation Identify robust set of business drivers behind all opportunities Ensure high forecasting accuracy and consistency Who You Are: Someone with 5+ years closing experience (mix of field selling within mid-market and enterprise) Driven and have met/exceeded direct sales goals of 1M+ and operated with an average deal size of $100k+ Able to demonstrate methodology to prospect and build pipeline on your own Experienced in working for an innovative tech company (SaaS, IT infrastructure or similar preferred) Experienced in selling into large Fortune 1000 companies with the ability to win new logos Role requires regular travel to client sites, within your area and other regions, using various modes of transportation (car, train, air), depending on business needs Datadog valu

We are the Experimentation team at Datadog, a startup operating inside one of the fastest-growing companies in software. The team brings together engineers who joined through Datadog’s May 2025 acquisition of Eppo with engineers from across Datadog, and together we are building feature flagging and experimentation into the platform. Both products were recently launched this year, and we are just getting started: we are migrating customers from Eppo onto Datadog while shipping an ambitious roadmap across both flagging and experimentation. Our statistics engineers hold PhDs and are pushing the boundaries of what an experimentation platform can do. Our full-stack engineers move fast, lean on the latest AI tooling, and prototype and ship new features weekly. We talk to customers directly to shape requirements, and our roadmap is driven by our own product vision and sharpened by real customer and sales input. We are looking for an Engineering Manager to lead the team building the Experimentation App. You will own one to two squads to start, partnering closely with our engineers, statisticians, product managers, and designers to turn a deep roadmap into a shipped product. To conform to US export control regulations, candidates should be eligible for any required authorizations from the US government. What You’ll Do: Lead, mentor, and grow a team of strong full-stack and frontend engineers. Help them grow to the next level and continuously provide them opportunities to develop. Own delivery for the Experimentation App from planning through production, balancing speed with quality in a fast-paced environment. Set technical direction in partnership with your team and our statistics engineers, engaging credibly on architecture and tradeoffs. Partner with Product, Design, and customers directly to shape requirements and turn customer and sales input into roadmap. Foster a culture of fast iteration and high engineering standards through code reviews, design reviews, and blamele

This Engineering Manager will lead the Data Visualizations Explorations team within the Graphing organization, setting product direction, and coaching and developing team members. They will staff and drive projects that build end to end experiences for Datadog’s core users: observability engineers. This includes extending the capabilities of core widgets like Hostmap and Geomap Visualizations and finding innovative ways to leverage existing Datadog data sources. This role also involves close partnerships with other product teams to deeply understand customer needs and deliver compelling data experiences. At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them. What You’ll Do: Work with Product Management and Design to plan and staff projects for the Data Visualization Explorations team Coach and develop engineers at various levels Ensure strong cross-team communication and design best practices around project management, code review, architecture patterns, and more. Proactively anticipate cross-team dependencies and blockers to goals. Identify opportunities to appropriately reuse or customize features across dashboards, notebooks, and product pages. Deeply understand the needs of our customers and other Datadog products we work with. Participate in customer conversations, review product briefs, read feature requests, and coach team members to adopt these practices as well. Define and maintain high standards for operations practices, including bug triage and remediation, incident response, and gathering and analyzing performance telemetry for our widgets. Who You Are: At least 2 years of people management experience in a software engineering or similar setting Strong TypeScript/JavaScript skills, including familiarity with front

Manager I, Engineering - Onboarding Growth This Engineering Manager will lead the Onboarding team within the Shared Capabilities organization, setting product direction, and coaching and developing team members. They will staff and drive projects that drive new users to adopt Datadog in their organizations. From the first time a new user signs up for a Datadog trial, this team is responsible for making sure they have a world class setup and onboarding experience, and can realize the full value of Datadog in their organization. Onboarding owns the “front door” of Datadog, the very first experience new users and prospective customers encounter. This work is extremely important to company success - improving our onboarding process directly impacts new users ability to find value with Datadog quickly. This role also involves close partnerships with other product teams to deeply understand customer needs and deliver compelling first-time user experiences At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them. What You’ll Do: Work with Product Management and Design to plan and staff projects for the Onboarding Growth team Coach and develop engineers at various levels Ensure strong cross-team communication and design best practices around project management, code review, architecture patterns, and more Build UX features to streamline the onboarding and trial experience through rapid experimentation Build out data platforms and use that data to personalize the onboarding experience for each user Work directly with product teams to ensure each product has a best in class new user experience Create AI-assisted setup options to make sure initial setup “just works” out of the box Champion the use of analytics data to analyze user behaviour and apply those insights

We’re looking for an experienced Associate to join our growing GTM Strategy & Operations team. Our team solves complex problems that require insight, creativity, and execution through building scalable processes, tools, and systems for our rapidly growing global business. You will own the day-to-day management and strategy of the sales productivity tool ecosystem that powers our Sales and Customer Success organizations - including contact intelligence, outbound sequencing, and data enrichment platforms. Doing this successfully requires a deep understanding of the “day in the life” for field teams, strong vendor management skills, and the ability to translate business needs into tooling solutions that help Datadog grow 10x. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. You Will Own the tool portfolio: Manage the strategy, lifecycle, and day-to-day administration of Datadog’s sales productivity tools, including contact intelligence, outbound sequencing, and data enrichment platforms Lead AI tooling strategy: Identify, evaluate, and pilot AI-powered tools and features that enhance sales productivity - from AI-assisted prospecting and enrichment to intelligent sequencing and personalization - and help define Datadog’s forward-looking AI tooling roadmap for the Sales and CS organizations Drive vendor performance: Manage vendor relationships, contract renewals, and commercial negotiations in partnership with Legal, Finance, and Procurement - including benchmarking tools against alternatives and driving competitive pricing Measure impact: Define and track success metrics across all managed tools (e.g., adoption rates, data quality, pipeline influenced) and use findings to make data-driven consolidation, expansion, or replacement decisions Partner with the field: Wo

We're on a mission to build the best platform in the world to defend the enterprise from code-to-cloud-to-runtime. Used by thousands of companies globally, Datadog security products uniquely leverage Datadog’s unified security and observability platform so Security, DevOps and SRE can collaborate rapidly and seamlessly to deliver better detection, prioritization and remediation. Our product and engineering culture values pragmatism, honesty, and simplicity to solve hard problems the right way. In this competitive market, the Group Product Manager for Code Security will play a mission-critical role in providing product and strategy leadership to grow Datadog’s market share through differentiation, innovation and compelling customer value. This leader will lead a talented and growing team of product managers and work with world class engineers to build and grow multiple Code Security products that play an essential role for our customers’ code security programs, and growing Datadog into a security industry leader. At Datadog, we place value in our office culture - the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Run and grow multiple Code Security products to meet revenue and business targets with the goal of building a multi-hundred million dollar annual business. Lead and own product strategy and roadmap for accountable security products, fully aligned to revenue and business goals and with compelling differentiation and customer value. Ensure predictable roadmap execution across direct and partner teams to achieve product and business outcomes required to meet the revenue and business goals. Analyze and develop pricing and packaging strategies to maximize revenue through attaching deep understanding of market dynamics and other strategic leverage points. Drive GTM strategy with GTM partner teams

About the role: Datadog is building a product-led Competitive Intelligence function to help inform product strategy, roadmap prioritization, positioning, and competitive readiness. As the Head of Competitive Intelligence you will build and lead the CompIntel function across priority competitors and adjacent market opportunities. You will translate competitor product evolution, technical capabilities, launches, pricing value, customer sentiment, analyst narratives, and ecosystem shifts into actionable insights for Product, GTM, Sales Engineering, Customer Success, Technical Advocacy, and leadership. In this highly technical, hands-on leadership role, you should understand how observability products are implemented, where workflows differ, what technical claims are credible, and how product gaps translate into customer impact. What You'll Do: Own the recurring competitive radar for Datadog’s priority competitor set, including taxonomy, source standards, evidence quality, and update cadence. Produce competitive deep dives, feature-gap analyses, early-warning briefs, and opportunity assessments tied to specific product domains and leadership questions. Translate CompIntel findings into roadmap recommendations, product differentiation hypotheses, and Product-facing decision guidance. Build and maintain a central CompIntel repository with competitor profiles, source notes, comparison frameworks, evidence logs, and decision-ready briefs. Convert validated findings into GTM-ready handoffs for battlecards, objection handling, strategic deal narratives, and field enablement. Synthesize signals from Product, Engineering, Sales Engineering, Customer Success, field teams, technical communities, Advocacy programs, win/loss, customer feedback, analyst research, public competitor materials, and CABs. Partner with Product Management to frame competitive questions, identify decision criteria, and connect findings to roadmap and prioritization discussions. Partner with Tec

Role Summary: Datadog is seeking a Staff Software Engineer to help shape the future of our Bring Your Own Cloud (BYOC) Logs offering by unifying observability pipelines with log management software that customers deploy and manage in their own infrastructure. This role will focus on building and scaling systems that process, route, and store high-volume observability data within customer-managed infrastructure. You will operate as a hands-on technical leader, driving architecture, cross-team delivery, and product direction across a complex and evolving space. This is a high-impact opportunity to influence product strategy, mentor engineers, and solve deeply technical challenges at scale. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Make customer-controlled deployments feel like a managed Datadog product: deployment, upgrades, configuration, observability, diagnostics, reliability, and secure operation across diverse customer cloud environments Build and scale high-throughput systems for log processing, routing, and transformation across distributed environments Lead cross-team initiatives, aligning engineers, product managers, and stakeholders to deliver complex, multi-team projects Design and implement software that runs reliably that customers deploy and operate within their own cloud infrastructure. Improve system performance, scalability, and cost efficiency through thoughtful trade-off analysis and capacity planning Contribute hands-on to critical code paths, debugging, and deployment challenges in customer environments Who You Are: You have significant experience building software that is installed, deployed, and operated in customer environments rather than only as a fully managed SaaS service. You have strong expertise in distributed systems,

Our Enterprise Sales Executives target and close new business with Datadog’s largest, most strategic customers and prospects. In this role you’ll be focused on uncovering the pain points organizations face as they operate in or migrate to a cloud environment at scale as well as delivering the appropriate Datadog solution. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Prospect into large Fortune 1000 companies while running an efficient sales process Maintain, build and own specific relationship maps for your territory including existing relationships and aspirational contacts Develop a deep comprehension of customer's business Negotiate favorable pricing and business terms with large commercial enterprises by selling value and ROI Handle existing customer expectations while expanding reach and depth into assigned territory Demonstrate resourcefulness when faced with challenges that defy easy solution Have intuitive sense of necessary steps to close business and gain customer validation Identify robust set of business drivers behind all opportunities Ensure high forecasting accuracy and consistency Who You Are: Someone with 3+ years closing experience (mix of field selling within mid-market or enterprise) Driven and have met/exceeded direct sales goals of 1M+ and operated with an average deal size of $100k+ Able to demonstrate methodology to prospect and build pipeline on your own Experienced in working for an innovative tech company (SaaS, IT infrastructure or similar preferred) Experienced in selling into large Fortune 1000 companies with the ability to win new logos Role requires regular travel to client sites, within your area and other regions, using various modes of transportation (car, train, air), depending on business needs. Datadog

Developers are shipping more code than ever, accelerated by AI-assisted development and increasingly complex software delivery workflows. As a Product Manager II on the Developer Engagement team, you'll help bring Datadog's insights and automation directly into the tools developers use every day, making software delivery faster, safer, and more efficient. You'll define customer-facing experiences that connect Datadog's observability, CI/CD, testing, security, and AI capabilities with pull requests, code reviews, and developer workflows. This role offers the opportunity to work closely with customers, engineering, design, and go-to-market teams while shaping the future of software delivery for developers. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Partner with customers, developers, platform engineering teams, and internal stakeholders to understand software delivery challenges and identify opportunities to improve developer workflows. Own the product strategy and roadmap for developer-facing experiences within pull requests, code reviews, and source code management platforms. Collaborate across Software Delivery products to surface actionable insights from CI/CD Optimization, Test Optimization, Code Coverage, Code Security, Deployment Gates, Bits AI, and future capabilities. Work across source code ecosystems including GitHub, GitLab, Azure DevOps, Bitbucket, and enterprise environments to deliver scalable integrations. Partner with engineering teams to connect Datadog signals with recommendations, AI-assisted workflows, generated fixes, and future automated remediation experiences. Measure product success using customer adoption, engagement, feedback, and business outcomes while partnering with Sales, Product Marketing, Solutions Engineering, Custo

As a Mid-Market Account Executive on our Commercial Sales team, you will assist in Datadog’s overall business growth by strategically engaging and closing net-new customers across mid-to-large size markets. Sellers follow a well-defined methodology, collaborate with internal stakeholders, identify the customer's unique needs, and clearly convey the value of the Datadog product. Mid-Market reps have the opportunity to grow their careers in Sales and continue contributing to Datadog team success. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Focus entirely on net-new logo acquisition Convert inbound leads to closed opportunities Leverage tools such as Sales Navigator and DiscoverOrg Strategically prospect into Chief Technology Officers, Engineering/IT Leaders, and technical end users Collaborate with Sales Development Representatives to drive top of funnel activity Manage the full sales cycle, including negotiations and on-site technical demonstrations Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your experience, we encourage you to apply. Who You Are: Experienced in hunting and closing net new logos Able to strategically map out and break into accounts Curious, motivated, and driven as a sales person Bold on the phones and creative in your emails Able to sit up to 6 hours, traveling to and from client sites via auto, train, or air, up to 50% of the time Benefits and Growth: High income earning opportunities based on self performance Opportunity for Presidents Club New hire stock equity (RSU) and employee stock purchase plan (ESPP) Continuous professional development, product training, and ca

As a Mid-Market Sales Engineer, you will provide technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POVs). Sales Engineers help qualify and close opportunities with customers and partners and have a voice with the product team to help prioritize features based on input from customers, competitors, and partners. Additionally, you will work with various teams to resolve customer concerns, escalate bug issues, and serve as an ambassador for our brand. If you want to join a friendly, passionate team with limitless potential, we’d love to meet you! At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Partner with the sales team to articulate the overall Datadog value proposition, vision and strategy to customers Continually learn new technology to build competitive knowledge, technical skill, and credibility Assist with technical discovery on key accounts and opportunities Deliver tailored product and technical presentations with potential clients Help clients evaluate the platform and assist when they run into roadblocks. Own technical engagement with customers during the trial phase. This entails communicating datadog’s value throughout an evaluation and working with customers on any identified issues or concerns to successful conclusion Proactively engage and communicate with customers and Datadog business/technical teams regarding product feedback and competitive landscape Who You Are: </p&

Datadog is seeking a strategic, data-driven, and collaborative Area Vice President, Enterprise Security Sales to lead our Enterprise Security Sales organization and scale Datadog’s security business through a tightly integrated co-sell motion with Enterprise Account Executives. This senior leader will own the Enterprise Security strategy, ensuring security resources are deployed effectively to influence pipeline creation, deal progression, and multi-product adoption across Datadog’s largest and most strategic enterprise accounts. This senior leader will be responsible for driving market expansion and establishing Datadog as a trusted strategic partner to CISOs and security leadership teams. The role sits at the intersection of GTM design, sales execution, cross-functional orchestration, and customer value creation—ideal for a leader passionate about scaling high-growth security businesses. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Recruit, build, manage, and develop a world-class team of Enterprise Security Directors and Enterprise Security Sales Specialists. Own Enterprise Security revenue contribution and influence targets, ensuring consistent attainment through effective co-selling with Enterprise AEs. Inform and evolve Datadog’s Enterprise Security overlay strategy, including coverage models, specialist-to-AE ratios, rules of engagement, and prioritization frameworks. Define and own the Enterprise Security pipeline generation strategy within a co-sell / overlay model, establishing clear rules of engagement for when and how Security Specia

About the Role As Enterprise Sales Manager, Banking, you will build and lead a team of Account Directors focused on driving strategic growth across the world’s largest banking institutions. You’ll be a hands-on front-line leader responsible for helping your team navigate complex enterprise sales cycles, deepen executive relationships, and drive adoption of OpenAI’s platform across highly regulated banking environments. This role will shape how OpenAI partners with global banks as they rethink productivity, operations, customer engagement, risk management, and software development through AI. You will help define the GTM strategy, operating model, and industry playbook for one of OpenAI’s most strategic verticals. Key Responsibilities Recruit, develop, and lead a high-performing team of Account Directors focused on large enterprise banking institutions across North America. Create a strong coaching culture with frequent deal reviews, account strategy sessions, ride-alongs, and structured 1:1s that elevate team performance. Define and refine the GTM strategy for banking, including account prioritization, executive engagement strategy, and territory planning. Drive disciplined pipeline generation, forecasting accuracy, and operational rigor across a complex enterprise sales motion. Guide teams through highly consultative, multi-stakeholder opportunities involving technology, security, compliance, legal, and procurement stakeholders. Help customers translate AI and API capabilities into measurable business outcomes across banking use cases such as employee productivity, customer operations, risk and compliance, software engineering, knowledge management, and workflow automation. Lead teams selling into highly regulated environments with a deep understanding of banking-specific risk, governance, and data security considerations. Partner closely with Product, Solutions Architecture, Technical Success, Legal, Security, and Finance to help customers successfully deploy AI a

About the team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the role As an Account Director focused on Strategic Banking you will own executive-level relationships with leading global banking institutions. You’ll help these organizations safely and effectively deploy OpenAI’s technology to transform customer experiences, modernize operations, enhance employee productivity, accelerate financial analysis, strengthen risk management, and unlock new AI-powered business capabilities. This role blends financial services expertise, technical depth, business acumen, and relationship-driven enterprise sales. You will collaborate closely with researchers, engineers, and financial services solution strategists to design secure, compliant, and high-impact AI deployments. This role is based in New York City. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees. In this role, you’ll: Manage a focused portfolio of Strategic Banking accounts, developing long-term strategic account plans. Lead complex, multi-stakeholder sales cycles across business, technology, operations, and executive stakeholders. Partner with Solutions and Research Engineering to design pilots that demonstrate measurable business impact. Collaborate with compliance, privacy, security, and risk teams to ensure responsible deployment of AI in highly regulated environments. Own a revenue a