Customer Performance Lead in United States

We are looking for a 100% hands-on Storage Services Software engineer to join the block storage group. You will be a member of a team that builds the next-generation block storage capabilities and architects a proprietary distributed file system solution from its inception. You will work closely with a variety of teams and architects including the networking team, and external customers. You will take part in defining the software architecture and implementation of the most advanced storage services! Services that will need to meet extreme performance and scalability demands! We have crafted a team of extraordinary people stretching around the globe, whose mission is to push the frontiers of what is possible today and define the platform of tomorrow. At NVIDIA, we work, think and learn as a team. We thrive in a deeply strong environment, and we're passionate about a culture that demands innovation and the highest standards. The rewards are sweet and include collaborating with some of the smartest people in the industry, an aggressive compensation plan that rewards top performers, and the opportunity to work on products that transform the way people work and play. What you’ll be doing: 100% hands-on coding role in C language, Kernel and Userspace Access advanced AI tools and a token budget for code development provided by NVIDIA, the world's AI factory leader. Research, design, implement and test, new and existing, distributed storage services and features of NVIDIA’s block and file storage solution, in both Host and DPU environments. Acquire understanding of the algorithms, the technicalities and the interaction with other components across NVIDIA’s block and file storage ecosystem. Analyze and solve challenging bugs and customer cases in la

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role: The Web Infrastructure team builds the foundations behind Notion’s web clients, including client architecture, performance, reliability, and shared design systems. As Engineering Manager, you’ll lead the team through the evolution from Notion Clients. You’ll set strategy, develop senior engineers and managers, and partner across Notion to make the product faster, more reliable, and easier to build. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days. What You'll Achieve: You'll build and manage a diverse and inclusive team of engineers and managers working on core parts of Notion's architecture. You'll create a healthy environment in your team that embodies Notion's values. You'll recruit, coach, and develop engineers. You'll ensure engineers are regularly receiving feedback and making progress on personal and professional goals. You'll facilitate planning—the prioritization, sequencing, and staffing of work—for your team. You'll be responsible

Job Requisition ID # 26WD99843 Position Overview Are you tenacious and have experience building trusted relationships? Do you love the craft of sales, especially complex enterprise-level sales? The Account Executive, Mid Market is responsible for growing sales in ~40 accounts within Autodesk’s Manufacturing business. This job is assigned a sales quota and performance is measured by meeting quarterly and annual targets by up-selling, add-on sales, and cross-selling. You’ll be a trusted advisor for customers. You’ll increase sales by expanding renewals and displacing competitive products. This is a rare opportunity to join Autodesk’s fast-growth manufacturing business. You’ll make an impact and bring much-needed technology to the manufacturing industry. This a fully remote position. Responsibilities Manage your book of business; sell new products and expand existing renewals to meet quarterly targets Lead account strategy and manage the sales cycle for new sales and renewals Produce new opportunity pipeline each week to meet quarterly and annual quota targets Be a model representative of Autodesk. Lead presentations to clients, build trusted-advisor relationships with customers, and attend marketing events/conferences Exemplify team-selling culture. Collaborate with your extended account team, which include: Business Development Rep, Technical Solutions Executive, Customer Success Managers, channel partners, and many other team members Deliver accurate forecasts of

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We are looking for a talented and passionate Staff Software Engineer for our Snowpark Container Service , part of our Snowflake Compute Platform - to build our elastic, high-scale, high-performance, cloud native compute platform to enable bringing Compute to Data effortless and simple. Snowpark Container Services is a fully managed container offering that helps our customers easily deploy, manage, and scale containerized applications without having to move data out of Snowflake. As a fully managed service, it comes with Snowflake security, configuration, and operational best practices built in. You will be part of this highly productive, fast moving, and growing team that is critical to realizing Snowflake’s Data Cloud Mission. AS A STAFF SOFTWARE ENGINEER, YOU WILL: Design and develop features, understand customer requirements and meet business goals. Lead a team of engineers, including mentoring and guiding them, and build technical direction and strategy for large and critical parts of the product surface area. Manage all aspects of the Project, including Design, Coding, Reviews, Testing, Observability, Tooling and On-Call support. Build highly reliable and fault-tolerant software to meet the needs of the largest customers. Ensure operational readiness and maintainabilit

About Stitch Fix, Inc. Stitch Fix (NASDAQ: SFIX) Stitch Fix is redefining retail by combining human creativity with advanced data science and Generative AI. As we build the future of personalized shopping, we’re equally committed to building yours. We believe in investing in our team as much as our technology. Join us to be a trendsetter in the industry and help us redefine what’s possible for our clients, while we help you reach your full potential. About the Role The CRM team at Stitch Fix is responsible for strengthening client relationships, maximizing customer lifetime value, and driving long-term retention through data-driven personalization. As a CRM Marketing Manager, you will strategically own and innovate key pillars of our CRM organization. Partnering closely with Creative, Data Science, Product, and Engineering teams, you will deliver highly personalized lifecycle programs across multiple channels to measurably reduce churn, increase reactivation, and elevate the overall customer experience. Responsibilities: Strategize and execute comprehensive, cross-channel lifecycle and transactional programs (including Email, App Push, SMS and Packaging Inserts) to drive customer engagement and loyalty. Own and optimize the end-to-end planning and development workflow for CRM marketing initiatives, ensuring rapid execution and agile adaptation based on performance data. Collaborate cross-functionally with Creative, Product, Engineering, and Customer Service stakeholders to build a seamless customer journey and elevate the role of our Stylists in our content strategy. Leverage advanced data analytics and insights to design personalized CRM programs at scale, identifying new growth opportunities and mitigation strategies for churn. Synthesize and communicate high-level performance reporting and strategic insights to leadership and stakeholders across the organization. How AI and tools show up in your day-to-day work: Leverage generative AI tools (e.g., Ch

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role Ramp is building a scaled Private Equity channel that makes Ramp the trusted financial-operations partner for PE firms and their portfolio companies. The Manager, Channel Partner Management — Private Equity will lead an established five-person team of Channel Partner Managers and raise the quality, rigor, and efficiency of an existing motion. The team includes one Upmarket PE CPM, focused on the most strategic and complex sponsor relationships, and four Core / Downmarket PE CPMs, focused on scaled coverage, activation, and portfolio-company pipeline generation. This leader is not being hired to redesign the team or recategorize the program. They will make the current team more effective: clarifying expectations, improving performance, and ensuring each CPM has the tools, coaching, and cross-functional support to execute at a high level. This is a people-leadership and operating-excellence role—not a player-coach role defined by personally owning every senior relationship or stepping into every deal. The manager will diagnose performan

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As a AI Optimization Specialist, Support, you will empower both our customers and Support team by building and maintaining the AI-powered knowledge that fuels our customer-facing chatbot and internal AI Copilot. You’ll collaborate closely with Support, Customer Education, Product, and Engineering teams to ensure our AI tools deliver accurate, helpful responses while enhancing customer experience and support efficiency at scale. This is a unique opportunity to shape the future of AI in support operations. You’ll own the strategy, design, optimization, and performance tracking of our chatbot and internal Copilot, ensuring both are trusted, high-performing tools. Our goal is to provide best-in-class Technical Support to our customers. Our team’s mission: “We make complex solutions seem simple, and are leaders in customer education”. We build strong partnerships with our customers through trust and transparency, for this reason our Technical Support Metrics are available publicly. What you’ll do as a AI Optimization Specialist, Support at Vanta: Leverage and Test AI-Driven Knowledge Collaborate with Customer Education to ensure AI tools (chatbot and Copilot) are drawing from the most effective and accurate content. Identify performance gaps, broken experiences, or edge cases that indicate content or structural improvements are needed. Provide feedback loops and insights to inform content updates based on how users interact with AI systems. Enhance the Internal AI Copilot Build and maintain internal knowledge resources (e.g., Guru cards, internal snippets) to help the support team resolve customer issues quickly and confidently. Ens

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 What You’ll Own Lead, coach, and develop a team of Account Executives focused on the commercial segment across AMER. Drive pipeline generation, deal execution, and consistent attainment of regional revenue targets. Build a strong operating cadence around forecasting, pipeline inspection, deal reviews, rep development, and performance management. Hire, ramp, and retain high-performing talent while creating an ambitious, inclusive, and motivating team culture. Improve sales process scalability through better use of CRM data, performance metrics, and repeatable best practices. Partner closely with Growth, Marketing, Operations, and Product to improve conversion, support important accounts, and remove friction in the customer journey. Reinforce high standards for thoughtful, value-based selling and customer-first leadership. Report on performance, pipeline health, forecast accuracy, and improvement opportunities to senior leadership. Required Qualifications Significant experience leading B2B SaaS sales teams in a commercial, SMB, or mid-market motion. Strong understanding of selling across AMER markets and how regional nuance shapes coaching, hiring, and execution. Proven track record coaching high-performing sellers and improving team productivity, forecast quality, and revenue outcomes. Experience building or scaling repeatable new-business and outbound motions. Strong analytical and operational instincts, with comfort using CRM data, sales metrics, and pipeline insights to drive decisions. Excellent communication, collaboration, and change-management skills. Ability to influence partners across Marketin

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role As a software engineer on the AI Soltuions team, you will co-lead customer engagements with an AI Solutions Strategist . The Strategist owns business discovery, ROI narrative, stakeholder alignment, and rollout planning. The engineer owns technical discovery, solution design, prototyping, implementation, and production readiness. This is a deeply client-facing role. You will spend significant time with customers and end users, moving projects from bootcamp and workflow discovery through implementation, launch, and steady production usage. What You’ll Do Translate customer goals into clear system requirements and non-functional requirements covering security, privacy, reliability, performance, scalability, and cost. Partner directly with customers to understand current workflows, constraints, systems, data quality, and adoption blockers. Create and maintain solution architecture artifacts: System context and data flow diagrams Integration plan across Ramp and customer systems Security model covering permissions, access patterns, and au

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role Our ideal candidate has a deep understanding of JavaScript, a passion for web performance, and can creatively come up with solutions to solve customer's needs. Our tech stack currently involves TypeScript, React, Vite, and Ryu, our in-house design system. Check out our Engineering Blog for more on our tech stack, mission and values! What You’ll Do Build! Design performant, beautiful, and usable interfaces Collaborate on our technical vision. Lead discussions and implementation of multiple complex projects Foster a culture of upholding industry-leading UX Continuously improve our engineering processes, tools, and systems that allow us to scale the code base, productivity, and the team Recruit, interview and develop your own interview questions, while fostering the culture of excellence, velocity and humility Inspire and mentor less experienced engineers and interns What You'll Need Minimum of 2 years of frontend engineering experience preferred Proficiency in JavaScript and React Knack for getting the visuals right Track record of ship

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role Ramp's Strategic Finance team sits at the center of how the company allocates its time and resources. We're hiring across three complementary tracks — and looking for people with sharp financial instincts, a builder's mindset, and the drive to take on a large scope quickly. Whether you lean toward GTM strategy, FP&A infrastructure, or broad strategic partnership, this is a rare opportunity to shape a pre-IPO company at a pivotal moment in its growth. What You'll Do Build and own detailed financial and operational models with the highest quality and accuracy Use data to influence key strategic decisions across Product, GTM, and business leadership Lead planning analyses for cross-functional teams, evaluating tradeoffs across growth, efficiency, and resourcing Identify and develop KPIs; build dashboards to monitor performance and communicate insights to stakeholders Partner closely with business leaders to translate strategy into execution and drive accountability Help run bi-annual budgeting and headcount planning cycles Manage com

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role Ramp's Strategic Finance team sits at the center of how the company allocates its time and resources. We're hiring across three complementary tracks — and looking for people with sharp financial instincts, a builder's mindset, and the drive to take on a large scope quickly. Whether you lean toward GTM strategy, FP&A infrastructure, or broad strategic partnership, this is a rare opportunity to shape a pre-IPO company at a pivotal moment in its growth. What You'll Do Build and own detailed financial and operational models with the highest quality and accuracy Use data to influence key strategic decisions across Product, GTM, and business leadership Lead planning analyses for cross-functional teams, evaluating tradeoffs across growth, efficiency, and resourcing Identify and develop KPIs; build dashboards to monitor performance and communicate insights to stakeholders Partner closely with business leaders to translate strategy into execution and drive accountability Help run bi-annual budgeting and headcount planning cycles Manage com

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role The role will be a key part in bringing Ramp’s virtual experiences to life. In this position, you’ll help plan and execute engaging webinars, workshops and online events that generate leads, connect with customers, and elevate Ramp’s brand. You’ll collaborate across Marketing, Sales, and external partners to ensure every detail, from promotion to production, runs seamlessly. This role is ideal for someone who is highly organized, creative, and excited to grow within a fast-moving marketing team. What You'll Do Plan and execute original, engaging virtual events that drive lead generation Coordinate platform setup, speaker prep, design materials, the live event, and post-event enablement Manage promotional efforts across email, social media, and partners’ channels to boost event registration and attendance Collaborate with internal teams and speakers to collect and organize event content and materials Monitor event performance metrics to influence future campaigns Partner with external vendors and partner teams to ensure high-quality vi

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role You will be a front-line manager to a group of Account Executives (AEs) who will be hunting, pitching, and closing new business for Ramp. You will be responsible for 1:1 coaching, mentoring, and strategy development, working closely with leaders across Sales, Marketing, Product, and the executive team to drive positive outcomes for this segment. As a key member of the sales leadership team, you will have the opportunity to help build and refine Ramp’s sales development motion. What You'll Do Manage, develop and execute career development and leadership plan for a group of Account Executives and provide daily 1:1 mentoring and coaching Set and maintain a high-performing culture and morale by overseeing the daily activities and quota performance management of individual AEs to ensure key performance metrics are met Hire and train new AEs on Ramp’s product, buyer personas, competition, and tools through various methods (ie. role-plays) Strategize with sales and marketing counterparts on pipeline and prospecting initiatives to meet compan

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About the role: This is a Product Engineering role specialized in monetization systems, and will lead that space at Replit. It’s a direct line to business impact. But it’s also critical to get right for our users. These are some of the most critical user journeys to get right. Getting them wrong creates the most frustrating experiences for users. So we’re looking for engineers who can build reliable and scalable billing systems and abstractions, while also translating that to an intuitive and friendly user experience. You will: Lead the architecture and implementation of monetization systems at Replit. Create seamless payment experiences for users for both product-led and sales-led motions. Build new abstractions and APIs for other engineers at Replit to monetize their new products. Iterate on pricing and packaging tactics to drive revenue growth. Examples include coupon codes and referral systems. Create monitoring and feedback systems so that we can proactively spot problems, fix them, and optimize performance. Required skills and experience: 6+ years of engineering experience, with strong skills working on the backend. Direct working experience in at least one of the following: Subscription platforms Usage-based billing SaaS Taxation Payment platforms Tokenization Self-directed and comfortable working autonomously in ambiguous environments. Excellent problem-solving skills with ability to debug complex billing issues and edge cases. Experience implementing customer-facing billing interfaces that simplify complex pricing structures. Tools + Tech Stack for this role: Python, TypeScript, React, Postgres, GraphQL, and Nodejs. Bonus Points : Experience working with Orb, Metronome, or Stripe usage based billing. Experienc