Jobs in United States

Customer Performance Manager in New York

449 active opportunities · Updated October 2026

Explore current customer performance manager jobs in New York. Filter by work mode, employment type, experience, department, date posted and distance.

C
📍 New York, New York, United States· Full-time
✓ High-confidence listingCompany trend -79.2%

From £75K/yr

Quick readStrong listing-quality and freshness signals

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! RevOps Analyst (Analytics) Department: Revenue Operations Function: GTM Analyst, Analytics Location: NYC, SF, Toronto The Revenue Operations team’s mission is to build and maintain the systems, data, and processes that power our go-to-market engine. We are looking for a Revenue Operations Analyst, Analytics to join the team, reporting to the Head of Revenue Operations, focused on partnering with the business to deliver insight to drive measurable revenue growth and operational impact. In this role you may: Partner with GTM leadership to elevate reporting, systems and process to drive revenue growth and decision making Manage, and enhance our quote-to-cash processes to ensure accuracy and compliance Collaborate cross-functionally to enable the Revenue team to be able to see a 360 degree view of the customer in the CRM, including product usage, customer engagement (support tickets, sales emails, marketing campaigns, attribution) and contract data to drive revenue growth and improve sales productivity Drive initiative to improve data hygiene, reporting accuracy and CRM governance Manage urgent ad hoc operational requests This role

SQLGitAIGo
C
📍 New York, New York, United States· Full-time
✓ High-confidence listingCompany trend -79.2%

From £132.5K/yr

Quick readStrong listing-quality and freshness signals

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Senior Account Executive - Financial Services Why this role? In this role, you will have ownership of the full sales cycle - from identifying leads to closing deals with Global 2000, large enterprises within the Financial Services sector. We're looking for an approachable and compelling communicator who loves working with prospects to uncover their needs and feels comfortable developing tailored value propositions around how Cohere's platform can help them achieve their business goals. You'll lay the foundation for Cohere's growth by owning your territory and collaborating with teammates across customer success, sales development, marketing, and solution architecture. You'll be the voice of the field and help our product and engineering teams prioritize the Cohere roadmap with customer-centric care. It's a highly self-directed role, so you should be someone who thrives in an unstructured and quickly evolving environment. And your opportunity for impact will be astronomical — Cohere has skies-the-limit potential, and you'll help us reach it. As an Account Executive focused on the Financial Services sector you will: Focus on net-n

GitAIGoRust
C
📍 New York, New York, United States· Full-time
✓ High-confidence listingCompany trend -79.2%

£155K – £222.5K/yr

Quick readStrong listing-quality and freshness signals

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Sales Director - Healthcare & Life Sciences Why this role? In this role, you will lead and transform our sales organization for the Healthcare & Life Sciences vertical, driving strategic growth and market penetration across Global 2000 enterprises. You'll architect the go-to-market strategy, build and scale high-performing sales teams, and create a culture of excellence that delivers exceptional customer outcomes. As the strategic leader for this critical vertical, you'll partner with executive leadership to define revenue targets, develop market positioning, and ensure our solutions address the most pressing challenges in healthcare, pharma, and life sciences. You'll be the primary driver of Cohere's market leadership in this space, with direct impact on our product roadmap through deep customer insights and strategic feedback. This is a pivotal leadership role requiring vision, operational excellence, and the ability to inspire teams in a rapidly evolving AI landscape. Your opportunity to shape the future of AI in healthcare is unparalleled. As a Sales Director focused on Healthcare & Life Sciences you will: Develo

C
📍 New York, New York, United States· Full-time
✓ Quality checkedCompany trend -79.2%

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why this role? We're building the foundational infrastructure that will define how the world thinks about and deploys AI, and we want the sharpest, most curious people to help us do it. As a member of our Analytics & Data Insights team, you'll tackle the kind of problems that don't have textbook answers yet, launch products that didn't exist a year ago, and help enterprises understand what foundational AI actually means for their bottom line. As a Data Engineer, you will: Work directly on new customer experiences built on one of the most advanced AI systems in the world Collaborate daily with researchers and engineers who are some of the best in the world at what they do Run implementations end-to-end and see initiatives through to real outcomes Partner across research, marketing, sales, and finance to help define how Cohere grows, with your recommendations feeding directly into products and strategy You may be a good fit if you have: 5+ years of experience working on production-grade data processing systems Strong command of Python and SQL Experience with distributed data processing frameworks such as Apache Beam, Spark, or

PythonJavaSQLKubernetes
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📍 New York, New York, United States· Full-time
✓ Quality checkedCompany trend -72.3%

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. As an Account Manager on our Enterprise team, you’ll own and grow relationships with a portfolio of Plaid’s largest and most strategic customers. You’ll serve as a trusted advisor, commercial partner, and cross-functional leader—helping customers maximize the value of Plaid while driving long-term growth for both our customers and Plaid. You’ll operate at the intersection of relationship management, commercial strategy, and product solutioning, partnering closely with Sales, Product, Engineering, and Support teams to deliver exceptional customer outcomes Responsibilities Manage and grow a portfolio of Plaid’s largest enterprise customers, typically spanning 10-15 accounts depending on complexity and scope Build trusted relationships with executive sponsors, decision-makers, influencers, and day-to-day operators across customer organizations Drive customer adoption, engagement, retention, and growth by aligning Plaid solutions to customer business goals and use cases Lead commercial conversations including renewals, expansions, strategic partnership discussions, and account planning Identify and execute on growth opportunities in partnership with Account Executives and cross-functional teams Act as a

AWSAIGoRust
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📍 New York, New York, United States· Full-time
✓ Quality checkedCompany trend -72.3%

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. Our New Business team at Plaid combines deep product and industry knowledge and is focused on bringing Plaid to an ever-broadening set of businesses. Our thesis is that every company in financial services can benefit from better financial technology, and that many industries that don't currently consider themselves to be a fintech actually are. You'll be the one helping us achieve this vision. As a New Business Representative, you'll forge the path to finding new clients and prospect new customers for us to target. We are looking for extraordinary sales professionals with SaaS/tech and/or outbounding selling experience, who can demonstrate the added value of Plaid and what impact it can have on FinTech and non-FinTech alike. In this role you will be responsible for organizational mapping, prospecting individuals, driving engagement, setting opportunities for AEs, taking qualification calls, and nurturing early opportunities. The ideal candidate is customer centric, resilient, challenges the status quo, and has an interest in advancing their career in tech sales. Qualifications 1-3 years of experience in pipeline development and/or sales (preferably at SaaS company) Leading high-level conversations w

P
📍 New York, New York, United States· Full-time
✓ Quality checkedCompany trend -72.3%

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. Our New Business team at Plaid combines deep product and industry knowledge and is focused on bringing Plaid to an ever-broadening set of businesses. Our thesis is that the financial services landscape is evolving at a breakneck pace, and every modern company building in the fintech space needs the gold standard of financial technology infrastructure to win, scale, and delight users. You'll be the one helping us achieve this vision. As a New Business Representative for our FinTech segment, you'll forge the path to finding new clients and prospecting digital-native fintechs, neobanks, alternative lending platforms, and personal finance applications for us to target. We are looking for extraordinary sales professionals with SaaS/tech and/or outbound selling experience who can demonstrate the added value of Plaid and what impact our API suite can have on supercharging a fintech's growth, security, and user experience. In this role, you will be responsible for organizational mapping, prospecting individuals, driving engagement, setting opportunities for AEs, taking qualification calls, and nurturing early opportunities. The ideal candidate is customer-centric, resilient, challenges the status quo, and h

AWSGitRestAgile
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📍 New York, New York, United States· Full-time
✓ Quality checkedCompany trend -72.3%

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. Our New Business team at Plaid combines deep product and industry knowledge and is focused on bringing Plaid to an ever-broadening set of businesses. Our thesis is that every institution in the banking and wealth management ecosystem can benefit from better financial technology, and that many traditional financial firms that don't currently consider themselves to be fintech actually need to operate like one to win. You'll be the one helping us achieve this vision. As a New Business Representative for our Banking & Wealth (B&W) segment, you'll forge the path to finding new clients and prospecting traditional banks, credit unions, wealth-tech platforms, and digital brokerages for us to target. We are looking for extraordinary sales professionals with SaaS/tech and/or outbound selling experience who can demonstrate the added value of Plaid and what impact it can have on modernizing the banking and investment experience. In this role, you will be responsible for organizational mapping, prospecting individuals, driving engagement, setting opportunities for AEs, taking qualification calls, and nurturing early opportunities. The ideal candidate is customer-centric, resilient, challenges the status

AWSGitRestAI
P
📍 New York, New York, United States· Full-time
✓ Quality checkedCompany trend -72.3%

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. Our New Business team at Plaid combines deep product and industry knowledge and is focused on bringing Plaid to the world’s largest and most complex enterprises. Our thesis is that every major enterprise can benefit from better financial technology, and that many industries that don't currently consider themselves to be fintechs actually are. You'll be the one helping us achieve this vision at scale. As an Enterprise Business Development Representative, you'll forge the path to finding new enterprise clients and strategically prospecting Fortune 500 and high-growth market leaders. We are looking for extraordinary sales professionals with SaaS/tech outbounding experience who can navigate complex organizations, map multiple stakeholders, and demonstrate the profound impact Plaid can have on enterprise ecosystems. In this role, you will be responsible for strategic account mapping, executive-level prospecting, driving deep engagement, and nurturing early-stage enterprise opportunities for our Enterprise Account Executives. The ideal candidate is customer-centric, resilient, intellectually curious, and adept at challenging the status quo within large organizations. Responsibilities Strategic Pipeline Ar

P
📍 New York, New York, United States· Full-time
✓ Quality checkedCompany trend -72.3%

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. The Fintech team at Plaid combines deep product and industry knowledge and is focused on helping both upcoming and well-established Fintechs take their growth to the next level. Our thesis is that every company in Fintech can benefit from leveraging a bespoke Plaid solution, focused on helping them achieve their unique goals and objectives. In this role, you'll be the individual helping us achieve this vision. Responsibilities Build close customer relationships and identify business value and impact of Plaid across your territory of accounts Go deep and wide in customer and prospect accounts to build support for adopting Plaid solutions Win as a team — in partnership with your outbound sales development rep, account manager, technical account manager, implementation manager, product organization, and other members of your account pod. Deeply understand each customer’s goals and priorities, and effectively communicate how Plaid’s solutions can help them achieve the desired outcome. Leave no stone unturned - you're a self-starter and take the initiative to get things done before being asked. You think two steps ahead, anticipate potential risks, and take action to proactively mitigate those risks. Ide

S
📍 New York, New York, United States· Full-time
✓ Quality checkedCompany trend -92.9%

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Our Majors sales team is expanding and we are seeking a qualified Account Executive, Media & Entertainment with expertise in the industry and a “hunter” mentality. In this role you will use your creative prospecting skills to strategically pursue net new business and customer acquisition. Your role will encompass prospecting, developing, and closing business within a timely manner while focusing on the clients’ requirements. This role is a unique opportunity to contribute in a meaningful way to high visibility, high impact projects. You will be successful in this role if you are able to act with autonomy, take accountability and be open to new perspectives and ideas. Our team carries a deep curiosity to learn and are always looking for innovative ways to meet and exceed our customers needs. AS AN ACCOUNT EXECUTIVE AT SNOWFLAKE YOU WILL: Become an expert on Snowflake’s product and conduct discovery calls, customized demos, and presentations to prospective customers Be the trusted advisor to the customer by understanding their existing and future IT roadmap to drive the Snowflake solution within the marketplace Prospect qualification and the development of new sales opportunities and ongoing revenue streams Land, adopt, expand, and deepen sales opportunities with accounts

D
📍 New York, New York, United States· Full-time
✓ High-confidence listingCompany trend -85.2%

From $192K/yr

Quick readStrong listing-quality and freshness signals

Manager I, Engineering - Change Experience Platform The Change Experience Platform team builds the internal experiences and platform capabilities that help Datadogs understand, author, route, and safely manage infrastructure changes. The team owns internal UI and CLI frameworks, change-management user experiences, notification and subscription platforms, and infrastructure governance signals used across Datadog’s engineering organization. Its work sits at the intersection of developer experience, infrastructure operations, product design, and change safety. We’re looking for a hands-on technical leader to manage and grow a team of engineers working on the systems that shape how Datadog engineers interact with infrastructure change. You will partner closely with infrastructure, developer experience, platform engineering, and product teams to build reusable interfaces, workflows, and safety mechanisms that make complex change processes easier to understand and safer to execute. This is a high-impact role for someone who enjoys combining product thinking with strong engineering judgment. You will help the team balance framework ownership, platform reliability, internal customer needs, and long-term technical direction across a portfolio that includes UI systems, CLI authoring and publishing, change-management workflows, notification routing, subscriptions, and infrastructure cordon management. At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them. What You’ll Do: Lead and grow a small team of engineers responsible for internal platforms and product experiences used across Datadog engineering. Help define what “good” looks like for internal developer-facing platforms, including usability, reliability, documentation, adoption, and supportability. Se

PythonJavaSQLPostgreSQL
D
📍 New York, New York, United States· Full-time
✓ High-confidence listingCompany trend -85.2%

From $113K/yr

Quick readStrong listing-quality and freshness signals

As a Security Sales Specialist, you'll partner with Enterprise Account Executives to drive adoption of Datadog’s Security platform across key accounts. This is a high-impact role focused on positioning our Security solutions (Cloud SIEM, Cloud Workload Security, CSPM, and more) into new and existing customers—expanding our footprint and helping customers modernize their security stack in the cloud. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Act as the subject matter expert (SME) for Datadog Security products across a targeted account patch Collaborate closely with Enterprise AEs to support net new logo acquisition and expansion in strategic accounts Own and drive the security sales cycle from discovery to technical close, working closely with Sales Engineers Evangelize Datadog’s security story to security leaders (CISO, Security Architects, SecOps) Work cross-functionally with Datadog's partner, channel, and alliance teams to drive joint go-to-market motions Co-sell effectively with AEs and partners, contributing to deal strategy, solution alignment, and stakeholder engagement Stay informed on security trends and competitive offerings to differentiate Datadog Who You Are: Proven success selling into security buyers (CISO, SecOps, GRC, etc.) Experience co-selling in a matrixed environment, supporting or partnering with AEs and cross-functional teams Strong understanding of the partner/channel sales model, including how to navigate and influence joint selling motions Familiarity with modern security solutions such as SIEM, CSPM, CWPP, container/Kubernetes security Ability to build strong relationships with internal stakeholders, partners, and customer technical teams Datadog values people from all walks of life. We understand not everyone will meet al

KubernetesAIGoRust
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