Customer Success Advocate in United States

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. As a Support Systems Lead at Replit, you'll build and own the systems that let support scale as fast as the product does. You'll own the tools our team works in every day, the technical setup behind self-service and AI-driven support, and the infrastructure that keeps all of it current as Replit ships. Replit is at the forefront of AI-driven software development, and how we support customers is constantly evolving. You'll shape how our support systems adapt to new products, new surfaces, and AI-assisted workflows, operating effectively in ambiguity and turning ad hoc fixes into infrastructure the whole team can rely on. You'll combine hands-on technical depth with systems thinking to keep builders moving, whether they get unblocked through self-service, an AI agent, or a person. This is an individual contributor role to start, with room to grow and build out a team as support scales. IN THIS ROLE YOU WILL: Configure and maintain Zendesk and the surrounding support stack, from the day-to-day workflow and automation setup to business rules and permissions, keeping it able to flex and scale as needs change. Build and maintain assignment logic, queues, tagging and taxonomy, and escalation paths, keeping them running cleanly as volume and workflows change. Set up and maintain support tooling, workflows, and access across internal agents, outsourced vendors, and regions, keeping the systems working for each group as the stack changes. Partner with Engineering on the technical requirements for self-service and in-product support surfaces, and build the entry points, help widgets, and routing behind them. Spot the repetitive steps in agent and admin workflows before they become bottlenecks, and build the automations, bulk acti

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. As a Support Systems Lead at Replit, you'll build and own the systems that let support scale as fast as the product does. You'll own the tools our team works in every day, the technical setup behind self-service and AI-driven support, and the infrastructure that keeps all of it current as Replit ships. Replit is at the forefront of AI-driven software development, and how we support customers is constantly evolving. You'll shape how our support systems adapt to new products, new surfaces, and AI-assisted workflows, operating effectively in ambiguity and turning ad hoc fixes into infrastructure the whole team can rely on. You'll combine hands-on technical depth with systems thinking to keep builders moving, whether they get unblocked through self-service, an AI agent, or a person. This is an individual contributor role to start, with room to grow and build out a team as support scales. IN THIS ROLE YOU WILL: Configure and maintain Zendesk and the surrounding support stack, from the day-to-day workflow and automation setup to business rules and permissions, keeping it able to flex and scale as needs change. Build and maintain assignment logic, queues, tagging and taxonomy, and escalation paths, keeping them running cleanly as volume and workflows change. Set up and maintain support tooling, workflows, and access across internal agents, outsourced vendors, and regions, keeping the systems working for each group as the stack changes. Partner with Engineering on the technical requirements for self-service and in-product support surfaces, and build the entry points, help widgets, and routing behind them. Spot the repetitive steps in agent and admin workflows before they become bottlenecks, and build the automations, bulk acti

About Datalab Datalab trains models that read documents reliably at scale. The world’s most important information is trapped in PDFs, scans, and files that can’t easily be parsed, and getting it out correctly matters. From frontier AI labs like Anthropic to Fortune 500s like Siemens, Datalab is where businesses turn when extraction has to be right. We hit an 8-figure run rate with a team of 7. We have hundreds of customers across FAANG, frontier AI labs, healthcare, finance, government, and legal. Our tools - chandra, surya, marker, and lift - have 70,000+ GitHub stars, millions of monthly downloads, and broad developer mindshare. We’re backed by founding members of OpenAI, FAIR, and Hugging Face. Role Overview Marketing at Datalab already has real infrastructure behind it. We run a combined launch and content calendar with a defined playbook - channels, owners, and cadence for every release - and we ship two to three launches a week against it. No one here works on marketing full-time, so nobody owns the larger question of how we show up when a developer, a buyer, or an AI agent goes looking for a document parser. You’d be our first dedicated marketing hire. You’d inherit a working system rather than a blank page, and the job is to make it run reliably, then make it considerably more ambitious. The natural place to build from is our open source work, which reaches a wide audience and currently does less for us than it could. This is a hands-on role. On a team of 7, you’ll write the blog post, draft the tweets, restructure the docs page, brief the agency if we hire one, and pull the numbers yourself. We’re looking for someone who has done this work somewhere it was done well, and who wants to keep doing it rather than direct someone else who does. There is strong potential for this to grow into a leadership role as we hire more people into the marketing team. An increasing share of our buyers never touch a search results page; they ask a model. We want someone who t

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why This Role: Cohere seeks a Strategic Sourcing Specialist to manage our Professional Services Procurement function. In this role you will be responsible for executing Strategic Sourcing activities across these categories as we continue to grow rapidly. You will collaborate with FP&A, Accounting, Legal, and multiple business stakeholders to support our Procurement operations. This is an opportunity for a hands-on Procurement professional who thrives in a high-growth environment, is comfortable navigating ambiguity, and can help implement efficient processes. You’ll be instrumental in building Procurement categories for Professional Services spend and owning their development and optimization. You’ll have the opportunity to establish best practices, drive significant cost savings, and create strategic partnerships with key service providers that support our business growth. Contract Terms: This is a 12-month fixed-term contract position with the potential for conversion to a permanent role based on business needs and performance. Please note that conversion to a permanent position is not automatic and will be subject to a se

About Sentry Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. About The Role The Security Team is responsible for securing all things Sentry: our customers, our code, and everything in between. We are a small but growing team with broad scope, high trust, and the autonomy to tackle hard security problems with creativity and an engineering mindset. We work at a company with a strong developer culture, building a product that millions of developers genuinely love and rely on. That context shapes everything about how we operate. We take a pragmatic approach to preventing and responding to security risks. In this role not only will you build and contribute to systems which detect malicious activity, you will have the unique opportunity to implement new controls to prevent future incidents. You will work across detection and response and corporate security domains. You'll contribute to practices that keep Sentry secure as we grow: alert triage for corporate and production, detection engineering, deploying preventative controls, identity and access management, investigations and incident response, and more. You'll partner with teams across the company to prevent and respond to security incidents. You will work as a technical collaborator who prioritizes preventative controls, defense in depth, and high signal alerting practices. As Sentry expands our agentic product capabilities and development practices, you'll also find yourself at the frontier of a new set of security approaches and challenges. In this role, you will Maintain, improve, and own detection engineering systems. We own and operate our own detection stack and are building agentic triage with thoughtful security response and orc

About Sentry Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. About The Role The Security Team is responsible for securing all things Sentry: our customers, our code, and everything in between. We are a small but growing team with broad scope, high trust, and the autonomy to tackle hard security problems with creativity and an engineering mindset. We work at a company with a strong developer culture, building a product that millions of developers genuinely love and rely on. That context shapes everything about how we operate. As a Security Engineer on this team, you'll work across application and platform security domains. You'll contribute to the practices that keep Sentry secure as we grow: security reviews, threat modeling, vulnerability management, and embedding secure coding practices into an engineering organization that cares about doing things right. You'll partner closely with product and engineering teams to influence how features are designed and built from the start. You will work as a technical collaborator who helps make the secure path the obvious one. As Sentry expands our agentic product capabilities and development practices, you'll also find yourself at the frontier of a new set of security challenges. In this role, you will Support and help mature Sentry's security review program. From secure code review, to architecture review, and threat modeling. You'll help build the processes, tooling, and culture which make security a natural part of how we ship and operate. Contribute to mature vulnerability management practices. Intake, triage, prioritization, remediation tracking, and support of our bug bounty and responsible disclosure program. Advocate for secure-by-desig

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why this role? Why this role? We're hiring a People Systems and Automation Manager to own how our People processes actually run, and to automate them. Cohere is scaling fast. Our processes were built for a much smaller company and too many of them still depend on someone remembering to do something. That does not hold at the size we're heading toward. A useful lens; this role sees us scale through systems and leverage, not human effort. This is a hands-on building role. You will redesign processes, build the workflows that execute them across Rippling, Slack, Notion and the rest of our stack, and own offboarding and our employee support model outright. You cannot automate a process well without running one, so you will do both. You will own the outcome, not just the design. You'll join a small HR Operations team during our Rippling implementation, which means greenfield opportunity and real influence over how this function works for the next few years. What you'll do Design the process, then automate it Map how our People processes actually work today, not how they're supposed to Redesign them before automating, so we don't lock

We’re looking for a technical architecture expert with hands-on development experience to define the architecture of the Retail and Consumer Packaged Goods Platform and collaborate with engineering to build the platform. This is a technical engineering role and requires familiarity with NVIDIA’s GPU acceleration libraries, experience in Retail, CPG, logistics, or marketplaces, and knowledge of enterprise AI architectures will make you an ideal candidate. Join us and take the lead in building the retail platform and help us develop the future of AI in retail! Your mission is to leverage NVIDIA’s existing retail and supply chain blueprints, along with proven workflows and best practices codified through customers and ISV engagements, to define the architecture and build the Retail & CPG platform. You will be responsible for architecting and collaborating with engineering teams across NVIDIA, to build the platform. Built on NVIDIA’s full stack—including Agentic AI, Physical AI, and accelerated computing—this platform will power our three strategic pillars: digital commerce, supply chain, and intelligent stores. What you'll be doing: You will work with Retail & CPG product management, business development, and developer relations teams to harness their deep expertise in supply chain and retail to architect and build a platform that makes it easier for our ecosystem and customers to build AI solutions at scale. The platform will use our NVIDIA Nemo microservices and Nemotron open-source models, with initial priority on Agentic AI for supply chain, digital commerce and employee productivity. This role will initially be an individual contributor with developer experience building AI agents and will collaborate with a strong technical retail and supply chain team, as well as horizontal engineering team(s). Define product, technical vision and architecture Develop platform s

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. We are seeking candidates with experience in Supplemental Health/Voluntary product sales, specifically: Critical Illness, Accident Plan, Hospital Indemnity. **Looking for qualified candidates in Texas for this opportunity** Develops and implements sales strategies to sell Supplemental Health products and services to new large group accounts and public entity customers in an assigned geography. Performs business development activities in pursuit of new growth channels and identifies potential new clients in a specified territory or geographic area. High influence on driving new business revenues through the sale of new customers or new products to existing customers. **In addition to a competitive base salary, this role is eligible for Sales Incentive Compensation** Fundamental Components: Develops new business opportunities and cultivates strong, productive, and influential relationships to generate new sales including large accounts and prospects. Implements strategies necessary to attain sales objectives in assigned geog

Cloud Operations System Administrator Company: Tapestry - G0G Tapestry Solutions, A Boeing Company, brings over 30 years of industry experience designing, implementing, training, and supporting high-quality, cost-effective information technology and business intelligence solutions. With a dedicated team of approximately 500 professionals, we proudly serve 75 defense, commercial, and government clients across more than 50 U.S. locations and 9 countries worldwide. As a trusted partner, our employees embody our core values by consistently delivering excellence, taking full ownership, and developing innovative solutions that enable critical missions and ensure the safety of our global customers and team members. Joining Tapestry Solutions means enjoying the best of both worlds: access to the vast resources of Boeing combined with the agility and people-focused, family-oriented culture of a small business where your contributions truly matter. Tapestry Solutions, a part of Boeing Global Services (BGS), is seeking multiple Cloud Operations System Administrator in Swansea, IL . In this role you will provide Cloud operational engineering support for Tapestry's Global Decision Support System (GDSS) program. GDSS is the primary US Air Force Air Mobility Command (AMC) Command and Control (C2) system and is a globally distributed enterprise class suite of applications designed, implemented and maintained by Tapestry Solutions. GDSS applications and services provide advanced mission planning, command and control for all phases of mobility operations (airlift, airdrop, and air refueling operations). You will support ongoing efforts to enhance, monitor, and maintain multiple AWS (CloudOne) environments, ensuring high availability. <b

Mission Systems Engineers (Associate or Experienced) Company: The Boeing Company Boeing Defense Space & Security (BDS) has an exciting opportunity for Mission Systems Engineers (Associate or Experienced) to join our Experimental Systems Group (ESG) located in Seal Beach, CA; with options to work from Aurora, CO or El Segundo, CA ; to support development of new first-of-kind space vehicles and missions. ESG supports a variety of government customers spanning technology domains, and is an extremely fast-paced, responsive development environment delivering new capabilities to customers rapidly and affordably. The ESG portfolio consists of a range of platforms and technologies including the X-37B, the world’s first fully autonomous reusable spaceplane, which is continuing to shape the future of space technology while flying its eighth mission. As a mission systems engineer, you will be expected to lead modelling and simulation efforts and enable your assigned programs’ development from early capabilities studies through demonstration. You will serve as a core point of contact for customers and will work directly with subject matter experts across the business to quickly iterate and converge on achievable solutions that meet our customers’ needs. Our development timelines are aggressive, and you will be asked to develop solutions to previously unsolved problems. In this role, you will work in multidisciplinary teams to bring concept of operations to fruition in support of our customers’ mission objectives. You will work both as an individual contributor and as a product lead. An ideal candidate has a strong technical background across all spacecraft subsystems with particular depth in Attitude Control Systems (ACS)/Guidance Navigat

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Why this role is on the menu We are looking for a seasoned Oracle Fusion ERP Technical Analyst to join our Financial Systems team and accelerate a portfolio of Order-to-Cash (O2C), Record-to-Report (R2R) and Procure to Pay (P2P) transformation initiatives. In this role you will own the design, development, and delivery of custom reports, data integration interfaces, document templates, and REST/SOAP API solutions within Oracle Fusion Cloud — enabling finance and cross-functional stakeholders to operate with greater speed and accuracy. The Financial Systems team owns the technology backbone for Instacart's finance operations, managing Oracle Fusion, Zip, Billing Platform, OIC, HighRadius, Workiva, and FloQast. We partner closely with Finance, Platform Engineering, and the CTO organization to drive transformation initiatives that scale with the business. You'l

Job Details: Job Description: As a Material Analysis (MA) Technician, you will be part of a Technology Development (TD) and High-Volume Manufacturing (HVM) lab responsible for performing material analysis and failure analysis in support of Intel's silicon process development and high-volume production. You will work on developing imaging, composition analysis and sample preparation techniques, and best-known methods (BKMs) to improve lab analysis quality, efficiency and output. You will directly interface with TD and HVM fab customers and quality/reliability engineers to develop solutions to problems by utilizing lab capabilities. The scope may include wafer and unit level, front-end modules and back-end/far back-end modules. Responsibilities may include but not be limited to: • Conducting hands-on analysis by effectively utilizing lab techniques, from sample prep micro-cleaver, ion mill etcher, mechanical polish to SEM/EDX, Dual beam FIB, TEM techniques to characterize Si fabricated structures at nanometer scales and integrated circuit device to improve process, performance and reliability; and to identify physical failure mode toward the root-cause identification. • Conducting hands-on data collection with various lab equipment’s, and assisting engineers to implement materials characterization techniques to determine fundamental thin film material structure/properties and to collaborate with process development engineers across functional areas and organizations to improve process performance and reliability. • Supporting and sustaining lab equipment. Ensuring that lab analytical capabilities needed to support advanced transistor and interconnect technology and/or product development are in place. Cooperating with other lab areas beyond local MA/FA (Failure Analysis) labs to achieve

Job Requisition ID # 26WD100611 Position Overview Autodesk is a global leader in design and make technology, with expertise across architecture, engineering, construction, design, manufacturing, and entertainment. Our software and services empower innovators everywhere to solve challenges big and small—from greener buildings to smarter products to more compelling media and entertainment. At Autodesk, we believe that when you have the right tools to work and think flexibly, you have the power to transform what actually needs making. We provide our customers with technology to help them achieve better outcomes for their products, businesses, and the world. We are looking for a highly motivated software engineer to join the PSET-Access group. The team builds and operates systems that enable secure, reliable, and scalable access to product capabilities and resources, and now in the process to develop the next generation to modernize the access management capabilities. In this role, you will work with engineers and cross-functional partners to design, build, test, deploy, and operate production software. You will primarily develop backend services using Java or Go, while owning well-defined components and projects, contributing to technical decisions, and helping improve the reliability, maintainability, and developer experience of the systems the team owns. This is a strong opportunity for an engineer who has solid software engineering fundamentals and is ready to grow their technical depth and ownership. Responsibilities Design, implement, test, deploy, and maintain production-quality backend software, prim

Position summary: The Senior Security Engineer position will be part of the Enterprise Security organization consisting of IAM professionals across several technologies. This specific position will have a specialized role in directory services and SaaS applications! It will focus on large implementations of Entra ID with integrations with other directories, IDPs, applications, and automated workflows. We give technical direction, administer tools, and provide support for various security technologies. We participate in driving Enterprise Security projects that use our cloud directory services for various internal and external Adobe services. We work with other specialists, architects, security teams, and software engineer teams across Adobe and collectively provide services, guidance, and strategies that protect services and data as well as adhere to various global government regulations. You will work with business customers, management teams, infrastructure teams, development teams, project managers, and other security teams to help implement the vision, structure, standards, and plan solutions that support the future architecture. At Adobe, you will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow through our Check-In approach where ongoing feedback flows freely. If you’re looking to make an impact, Adobe is the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer. Adobe is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of race, gender, religion, age, sexual orientation, gender identity, disability or veteran status. Primary Responsibilities May Include, but Are Not Limited To: Managing deep an