Customer Success Director in United States

Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists have developed a high performance RISC-V CPU from scratch, and share a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities. We’re looking for a Staff Forward Deployed Engineer who’s excited to build with the engineers using the AI computers Tenstorrent makes. You will create continuity between customers, engineering, and AI inference service products. This is an engineering role first: you contribute production code, operate deployments, and you can explain a trade-off to customer leadership as clearly as to core engineering teams. This is a high-autonomy role with direct customer impact. This role is remote, based out of North America, with preference near one of our main hubs: Santa Clara, CA; Austin, TX; or Toronto, ON. We welcome candidates at various experience levels for this role. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting. Who You Are You understand how accelerator compute, memory, and networking topology constrain AI workloads, and don't treat hardware as a black box. You're an early adopter of AI for your work from coding to building agentic workflows that multiply your impact. You work directly with customers to understand their challenges and provide effective solutions. You are comfortable debugging across the full inference stack: from failing requests, through the serving layer, down to OOMs or kernel dispatch if n

Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists have developed a high performance RISC-V CPU from scratch, and share a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities. We’re looking for a Field Application Engineer who’s wired for AI/ML, fluent in real-world problem-solving, and excited to build with the people actually using what we make. You will collaborate closely with the sales team and enterprise customers, leveraging your deep technical knowledge in AI to drive the adoption of our products and solutions. This is a customer-facing role that requires both technical expertise and excellent communication skills to convey complex technical concepts to non-technical stakeholders. This role is remote based out of North America with preference near one of our main hubs Santa Clara, CA; Boston, MA; or Toronto,ON. We welcome candidates at various experience levels for this role. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting. Who You Are You’ve lived in the AI/ML trenches, whether as a field engineer, a solutions architect, or the one tapped in when things needed to “just work.” You speak both machine and human. Whether it’s a researcher or a skeptical executive, you know how to break things down and bring them to life. You’re fired up about generative models, LLMs, and the edge of what’s possible when software meets purpose-built silicon. Work directly with customers in mee

Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists have developed a high performance RISC-V CPU from scratch, and share a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities. As a Director, Strategy & Solutions in our GTM team, this role defines how Tenstorrent shows up in the market for AI/ML workloads—from positioning and messaging to real customer solutions. Sitting at the intersection of product, sales, engineering, and marketing, this role turns deep technical capability into clear, compelling value across industries and use cases. This role is hybrid OR remote, based out of The United States. We welcome candidates at various experience levels for this role. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting. Who You Are Experienced at connecting complex AI/ML systems to real customer outcomes and business value. Comfortable acting as a technical storyteller for developers, architects, and executive audiences. Naturally curious and forward-looking about customer workloads, competitive dynamics, and emerging AI trends. What We Need Ownership of GTM positioning and messaging for Tenstorrent’s AI hardware, software stack, and solutions. Development of application - and vertical-specific value propositions across enterprise, cloud, and regulated markets. Value proposition & GTM strategy, including creation of technical collateral (whitepapers, sales decks, benchmarks, dem

Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists have developed a high performance RISC-V CPU from scratch, and share a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities. As a Manager, Strategy & Solutions in our GTM team, this role defines how Tenstorrent shows up in the market for AI/ML workloads—from positioning and messaging to real customer solutions. Sitting at the intersection of product, sales, engineering, and marketing, this role turns deep technical capability into clear, compelling value across industries and use cases. This role is hybrid OR remote, based out of The United States. We welcome candidates at various experience levels for this role. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting. Who You Are Experienced at connecting complex AI/ML systems to real customer outcomes and business value. Comfortable acting as a technical storyteller for developers, architects, and executive audiences. Naturally curious and forward-looking about customer workloads, competitive dynamics, and emerging AI trends. What We Need Ownership of GTM positioning and messaging for Tenstorrent’s AI hardware, software stack, and solutions. Development of application - and vertical-specific value propositions across enterprise, cloud, and regulated markets. Value proposition & GTM strategy, including creation of technical collateral (whitepapers, sales decks, benchmarks, demo

Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists have developed a high performance RISC-V CPU from scratch, and share a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities. Tenstorrent licenses RISC-V and AI IP to customers who need hardened, PPA-proven deliverables on their target node and foundry. This role owns physical implementation of those IP blocks end to end, from synthesis through PnR, timing closure, and GDSII signoff, and directly determines how fast we can commit to a customer's timeline. This role is hybrid, based out of Toronto, ON; Austin, TX; or Belgrade, Serbia. We welcome candidates at various experience levels for this role. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting. Who You Are A hands-on physical design engineer who owns blocks end to end, with a track record of block-level and IP tapeouts on advanced nodes. Driven by PPA outcomes, working closely with RTL owners to close critical paths and hit power budgets. Rigorous about signoff quality, because our IP ships to customers who integrate it without you in the room. What We Need BS/MS/PhD in EE/ECE/CE/CS with 5+ years of block-level or IP-centric physical design through tapeout. Expertise with industry-standard tools (Innovus, ICC2/FusionCompiler, PrimeTime) and scripting languages (Tcl, Python, Perl). Deep understanding of advanced node challenges, low-power design (UPF, power gating, multi-Vt, voltage sc

Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists have developed a high performance RISC-V CPU from scratch, and share a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities. We’re looking for a Field Sales Engineer who’s wired for AI/ML, fluent in real-world problem-solving, and excited to build with the people actually using what we make. You will collaborate closely with the sales team and enterprise customers, leveraging your deep technical knowledge in AI to drive the adoption of our products and solutions. This is a customer-facing role that requires both technical expertise and excellent communication skills to convey complex technical concepts to non-technical stakeholders. This role is remote based out of North America with preference near one of our main hubs Santa Clara, CA; Boston, MA; or Toronto,ON. We welcome candidates at various experience levels for this role. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting. Who You Are You’ve lived in the AI/ML trenches, whether as a field engineer, a solutions architect, or the one tapped in when things needed to “just work.” You speak both machine and human. Whether it’s a researcher or a skeptical executive, you know how to break things down and bring them to life. You’re fired up about generative models, LLMs, and the edge of what’s possible when software meets purpose-built silicon. Work directly with customers in pre-sales

Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists have developed a high performance RISC-V CPU from scratch, and share a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities. Our IP delivery timelines are set as much by flow maturity as by design work. This role develops, deploys, and owns the RTL-to-GDSII methodology the IP physical design team runs on, so a new block, node, or customer variant starts from a working flow instead of a cold start. This role is hybrid, based out of Toronto, ON; Austin, TX, or Belgrade, Serbia. We welcome candidates at various experience levels for this role. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting. Who You Are A physical design or CAD methodology engineer who has built flows that production teams depend on daily. Automation-minded, happiest when you are removing manual steps and making PPA exploration repeatable. Building with AI as part of how you develop flows, and opinionated about where LLMs and ML-driven optimization genuinely help versus where they do not. An effective partner to design teams and EDA vendors, and a clear writer who documents flows well enough that others can run them without you. What We Need An Engineer with 5+ years developing and supporting physical design methodology or CAD flows in production use. Expertise with industry-standard tools (FusionCompiler/ICC2, Innovus/Genus, PrimeTime, RedHawk) and scripting languages (T

About us Graphcore is one of the world’s leading innovators in Artificial Intelligence compute. It is developing hardware, software and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry. As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. Together, they share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone. Graphcore’s teams are drawn from diverse backgrounds and bring a broad range of skills and perspectives. A melting pot of AI research specialists, silicon designers, software engineers and systems architects, Graphcore fosters continuous learning and innovation. Job Summary Reporting into the Systems Engineering organisation, the Distinguished Engineer, End-to-End Security Architect will define and lead the security architecture for Graphcore’s inference service platform. This role is responsible for establishing a comprehensive security strategy spanning platform, infrastructure, networking, service operations, customer assurance, and compliance readiness. Working across multiple engineering and operational functions, the successful candidate will provide technical leadership, drive security requirements, and ensure the platform delivers robust protection, resilience, and trust for customers. The Team You will work closely with teams across security architecture, infrastructure engineering, networking, site reliability engineering, platform software, firmware, data centre operations, compliance, legal, customer engineering, and customer security. The team collaborates across the business to deliver secure, reliable, and scalable AI infrastructure and services while supporting customer assurance, regulatory requirements, and operational excellence. Responsibilities and Duties Own the end-to-end security a

About Graphcore Graphcore is a global leader in artificial intelligence computing systems. We design advanced semiconductors and data center hardware that deliver the specialized processing power needed to advance AI while improving the efficiency required for broad adoption. As part of SoftBank Group, Graphcore belongs to a family of companies developing some of the world's most transformative technologies. Our AI Engineering Campus in Austin plays an important role in building the future of AI computing. The Opportunity As Technical Services Director, you will lead the teams that operate and evolve Graphcore's engineering labs, high-performance computing (HPC) platforms, and data center environments globally. You will be accountable for reliable, secure, cost-effective infrastructure that supports demanding engineering, AI, silicon-development, and validation workloads. This role combines people leadership, infrastructure strategy, operational excellence, capacity and financial planning, procurement, and program delivery. You will partner with Engineering, Information Technology, Security, Finance, Facilities, Supply Chain, customers, and external suppliers. The position is based onsite in Austin and requires travel to company facilities, data centers, and supplier locations, including international travel. What You'll Do Lead, recruit, mentor, and develop the systems administration, lab operations, and technical services teams responsible for the facility supporting global Engineering and Research and Development. Own the reliability, efficiency, protection, safety, supportability, and continuous improvement of engineering labs, HPC systems, and infrastructure facilities. Establish service levels, operating standards, escalation paths, performance measures, monitoring, observability, automation, ticketing, and configuration-management practices. Translate engineering and customer requirements into infrastructure roadmaps, capacity p

Join the Team at Graphcore Graphcore is one of the world’s leading innovators in Artificial Intelligence compute. It is developing hardware, software and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry. As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. Together, they share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone. Graphcore’s teams are drawn from diverse backgrounds and bring a broad range of skills and perspectives. A melting pot of AI research specialists, silicon designers, software engineers and systems architects, Graphcore brings together deep expertise to solve complex problems and deliver meaningful progress in AI compute. Ready to raise the standard for supplier quality in advanced AI manufacturing? Apply now to be part of the journey. Job Summary We are seeking a highly motivated individual with experience in managing supply chain quality in a high-tech manufacturing organisation. The ideal candidate will be hands-on, comfortable with ambiguity and able to manage multiple projects and stakeholders simultaneously. Working across our entire supply chain in a technically challenging, fast paced environment, you will ensure the readiness of our global supply chain to ramp successfully as we develop and manufacture the world’s most advanced AI systems and services. The Team The Graphcore Quality Team delivers outstanding customer experience and champions sustainable excellence throughout Graphcore. We are responsible for customer, supply chain and product quality, as well as organisational compliance, governance and assurance. You will be joining a diverse

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. As a Solutions Engineer, you will be responsible for ensuring our customers successfully integrate with the CLEAR1 platform, with a focus on our Healthcare vertical. You will work across the Growth, Product, and Engineering teams to develop a deep understanding of the problems our customers are facing and influence how we’re building our platform for scale. We’re looking for a candidate with an excellent technical background who is looking to have a direct impact on customer and developer experiences. What you'll do: Lead presales customer engagements, including technical discovery, product demos, use case demos, RFPs, solution and integration scoping, and proof-of-concepts Drive customer integration for enterprise-level customers including building reference applications, prototypes, and architecture diagrams Develop code samples, integrations, and applications to demonstrate best practices and minimize customer development time, across a variety of languages and frameworks Support customers throughout the presales, proof of concept, and integration processes, assisting with common coding issues and patterns or troubleshooting Creating and maintaining public and internal documentation to help scale the team Act as the internal and external expert in the integration and usage of the CLEAR identity platform Collaborate across Sales, Product and Engineering to ensure that CLEAR strategically incorporates customer feedback and new product features into our roadmap Stay up-to-date with the latest trends and developments in the Health

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. We are seeking a Senior Product Security Engineer to serve as a technical leader and strategic contributor within our Product Security team. This role goes beyond execution — you will drive the evolution of CLEAR’s application security posture by influencing architecture, shaping security engineering processes, and mentoring team members in security and engineering. You’ll lead security initiatives across the organization and help embed security into every stage of our software development lifecycle. What you'll do: Drive security strategy and implementation across all CLEAR products and engineering teams, ensuring consistent protection of customer and business-critical assets. Partner with engineering leadership to align application security initiatives with company-wide technology and product roadmaps, balancing innovation with risk mitigation. Provide technical leadership across CLEAR’s application security initiatives, guiding architecture, design, and development to meet high security standards. Serve as a trusted advisor to cross-functional teams — including Engineering, DevOps, Product, GRC, and IT — enabling secure-by-design practices across the organization. Design and drive implementation of scalable automated security controls and testing frameworks integrated into CLEAR’s CI/CD pipelines. Lead complex threat modeling, architecture reviews, and risk assessments across high-value systems and platforms, driving meaningful security outcomes. Engage with CLEAR's customers to provide insight and support their fraud and ident

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. We are seeking a collaborative, strategic, and execution-focused engineering leader to shape the digital experiences that millions of people have with CLEAR. As a Director of Engineering, you will lead multiple engineering teams responsible for building and scaling our consumer products across the CLEAR mobile app, website, digital enrollment experiences, marketing technology, and Concierge platform. You'll partner closely with Product, Design, Marketing, and business leaders to create intuitive, high-performing experiences that drive acquisition, engagement, conversion, and member satisfaction. The ideal candidate combines strong technical leadership with a deep understanding of consumer product development, building high-performing teams that move quickly while maintaining quality, reliability, and operational excellence. What You'll Do: Lead and grow multiple engineering teams responsible for CLEAR's consumer experiences across mobile, web, marketing technology, and Concierge products. Define and execute the technical strategy for customer-facing applications, ensuring scalable, reliable, and performant experiences that delight millions of members. Partner closely with Product, Design, Marketing, and Business stakeholders to prioritize roadmaps that improve acquisition, conversion, engagement, retention, and member satisfaction. Drive engineering excellence by establishing best practices around architecture, delivery, quality, observability, and operational performance. Build highly collaborative relationships across Engineering, Pro

Why Box needs you Box is looking for a strategic events leader who can define how we show up in the market and ensure our event investments drive measurable business impact. This role is critical as we sharpen our strategy across marquee events, sponsored industry moments, and the broader event portfolio, bringing greater clarity to where we invest, why we invest, and how those programs support pipeline and brand goals. We need someone who can operate as a true strategic partner to executive leadership, bring cohesion across teams, and elevate how Box presents itself through memorable, high-impact experiences. This person will create stronger alignment between strategic events and field priorities and build the framework that guides our event strategy going forward. Your impact at Box Own and evolve Box’s strategic events vision, including marquee moments such as BoxWorks, Dreamforce, Google Next, and other high-impact national and sponsored events. Develop a clear event strategy that connects Box-led and third-party events to business objectives, audience engagement, pipeline targets, and brand goals. Evaluate the right mix of events for Box to sponsor, host, and scale, ensuring investments are aligned to measurable return and long-term impact. Partner closely with executive stakeholders and cross-functional teams including Field Marketing, Partner Marketing, Product Marketing, Brand, PR, Content, and Sales to align priorities and execution. Lead the strategic planning behind large-scale customer experiences while guiding teams and agency partners responsible for production, logistics, and execution. Build and refine a repeatable playbook and operating framework for how Box approaches events, ensuring consistency in brand presence and decision-making across programs. Define strategic team structure, priorities, and operating models across strategic events and adjacent functions to support Box's long-term vision, ensuring clear roles, responsibilities, and ownership

WHAT IS BOX? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift. WHY BOX NEEDS YOU As an Enterprise Sales Director, you will lead a team of Account Executives that focus on closing pivotal deals in accounts experiencing high growth within the High Tech and Semiconductor verticals. You will join a team of highly motivated sales professionals that take pride in landing new customers, running strategic sales cycles and delivering the Box message to a wide base of accounts across various industries. WHAT YOU'LL DO Hire, train, and manage a team of Enterprise Account Executives Develop Account Executives for career growth within the Box Sales organization Support team in customer on-sites, calls, and meetings Report on sales metrics and forecast to Senior Sales Management Motivate team to exceed objectives throug