Engagement Manager in United States

Datadog is looking for a Social Media Manager to advance our social media program. This role sits at the intersection of content creation, strategy, and corporate communications — owning the day-to-day execution of Datadog's social presence while helping shape how social supports our broader comms and marketing mission. You'll report to our Senior Group Manager of Corporate Communications, while working in close partnership with the Senior Social Media Manager and the rest of the Corporate Communications team. This is a role for someone who is equal parts creative and analytical: you can write a scroll-stopping post and explain exactly why it worked. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Manage the content calendar and day-to-day execution across social channels, including Instagram, LinkedIn, and X. Develop and execute social communication plans for product announcements, launches, global events, and other key company initiatives in partnership with communications, marketing, and cross-functional teams. Create and manage social content and programs that showcase Datadog, including employee advocacy initiatives, internal and external newsletters, and content supporting sponsored and Datadog-hosted events. Monitor social channels and engage with relevant conversations, identifying cultural moments and routing mentions that require broader support to the appropriate internal teams. Analyze social performance and translate results into actionable insights and reporting for executives and cross-functional stakeholders. Partner with the Senior Social Media Manager and larger Corporate Communications team to continually refine Datadog’s social strategy, processes, and approach to audience engagement. Who You Are: You have 4–6 years of experience in s

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. ROLE We are seeking an experienced Product Marketing Manager with a strong background in engaging developer audiences and delivering impactful go-to-market programs for native AI and enterprise companies. This role requires someone who is both technically savvy and strategic, with a proven track record of crafting compelling product narratives and building marketing assets that resonate with technical decision-makers. This role is specifically focused on our post-training offerings at Baseten. We’re looking for someone who has experience in and is ready to learn more about all things post-training. If you’re passionate about AI infrastructure, post-training, developer engagement, and simplifying complex technologies for real-world adoption, we want to hear from you. RESPONSIBILITIES Positioning & Messaging: Develop clear and differentiated messaging that articulates the value of Baseten’s inference platform to developers and enterprise customers. Narrative Development: Shape how the market thinks about closed-to-open weights models and post-training ROI. Go-to-Market Strategy: Own the launch process for new features and products, collaborating closely with product, engineering, sales, and growth teams. Content Development: Create high-quality marketing assets, including white papers, technical blogs, demos, and customer case studies. Sales Enablement: Build resources and programs that empower our sales teams to eff

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. About the role: As the Manager of Scaled Customer Success at Synthesia, you’ll lead a high-performing team of CSMs, collectively managing a book of business $22M+ in ARR across all customer segments (Strategic, Enterprise, MidMarket, and Emerging). This role is at the intersection of people leadership, digital program innovation, and commercial accountability. You’ll be the architect of scalable, data-driven engagement programs that drive product adoption, elevate customer health, and protect and grow revenue at scale. You’ll bring a builder's mindset: able to identify what needs to be created, frame it clearly, and partner with Product and RevOps to bring it to life quickly. Lead, coach, and develop a team of 6+ Scaled CSMs across the U.S. and U.K., each managing a high-volume book ranging from 100-400 accounts Own the strategy and execution of digital customer success programs designed to drive engagement, product adoption, and retention across the emerging and mid-market segments Partner with Product, RevOps, and Customer Enablement to design, test, and iterate on automated and tech-touch engagement solutions Champion a data-driven, hypothesis-testing culture — using signals and insights to continuously evolv

About Supabase Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. About the Role Supabase is looking for an Event Programs Manager, Developer Community & Ecosystem to help grow and scale our developer community initiatives and industry event programs. You’ll work closely with the Head of Global Events and Field Marketing to build programs that connect Supabase with developers and the broader ecosystem. This includes initiatives such as meetups, workshops, hackathons, and community activations that bring Supabase into the spaces where developers learn, build, and collaborate. As an early member of the events team, you’ll help shape how Supabase shows up in person around the world while building the playbooks and frameworks that allow these programs to scale globally. This role sits within Field Marketing and works cross-functionally across Marketing, DevRel, Partnerships, Sales and Design to support programs that deepen developer engagement, strengthen ecosystem relationships. You will also support programming around Supabase Select, our flagship user conference, including partner and community programming connected to the event. We’re a lean, remote-first team, so this role requires someone who is comfortable operating independently, experimenting with new ideas, and helping build the systems that will power Supabase’s events program as it grows. What You’ll Do Own and Scale Community Programs Scale Supabase developer meetups, workshops, and hackathons globally Partner with DevRel to align community events with product launches and developer education initiatives Coordinate community meetups around major industry events and Launch Week Support community programming connected to Supabase Select Support the SupaSquad advocate network through community activ

ABOUT THE TEAM The Scaled/Digital Customer Success team helps customers realize value from Mural through education, digital programs, and learning experiences at scale. This team plays a critical role in making high-quality customer education more personalized, accessible, and scalable. This role sits within our Scaled and Digital Customer Success team and reports to the Director of Customer Success. YOUR MISSION As a Customer Enablement Manager, your mission is to bring our customer enablement strategy to life through high-quality content, personalized learning experiences, and scalable programs. You will translate customer needs and product capabilities into clear, outcome-based learning journeys that help teams work better together and achieve real-world success with our platform. You will build and scale modern customer education programs that help customers adopt priority use cases, reduce time-to-value, and increase product confidence. WHAT YOU'LL DO Execute scalable education initiatives including self-guided, live, cohort-based, and peer-led learning experiences. Design outcome-based learning journeys and adaptive paths tailored to priority roles, use cases, and adoption milestones. Develop and maintain high-quality reusable content such as courses, guides, videos, templates, and interactive simulations. Partner cross-functionally with Product, Marketing, and CS to align education with launches and identify education gaps. Deliver internal enablement to CS Teams globally to ensure consistency in Customer Journey, Strategy Execution, and customer outcomes. Track and measure learning engagement, proficiency, and product adoption to continuously improve program effectiveness. WHAT YOU'LL BRING 3+ years of experience in customer education, instructional design, or scaled Customer Success, ideally in B2B SaaS. Proven ability to design modern learning experiences using microlearning, scenarios, and social learning principles. Strong content creation skills with th

ABOUT THE TEAM Mural’s Admin & Security portfolio owns the experiences that let organizations adopt, govern, and measure the value of Mural at enterprise scale. The portfolio spans three domains: Admin & Identity Management, Enterprise Security, & Customer Insights. This role leads Customer Insights and supercharges it into a surface that turns Mural’s product data into the narratives that drive renewals, fund expansion, and prove the ROI of collaboration to Admins and buyers. YOUR MISSION Own the Customer Insights product area end-to-end. Build the user facing experiences and the data foundation to turn raw data into shared, clear, and actionable narratives. Define Mural’s POV on what AI-native insights look like as the category shifts from static dashboards to proactive, conversational, agentic interfaces. You’ll work across three layers in parallel: The canonical usage data layer: This is the foundation that powers Company Insights today and needs to be deliberately built and enriched so other surfaces such as engagement, growth, AI, can consume it tomorrow. The customer-facing surface: This is how the data is presented in-product, whether it’s on an insights page, a dashboard, scheduled and ad hoc reporting, audit logs, or APIs that can be consumed by Admins, end users, execs, and Mural teams. The AI-native expansion: How Mural incorporates natural language queries, agentic workflows, and proactive analytics to evolve and extend the insights surface. WHAT YOU'LL DO Own product strategy, roadmap, and execution for Customer Insights from data model through customer-facing experience Define the usage data layer in partnership with Engineering and Data including the metrics that anchor renewal and expansion narratives Evolve customer-accessible audit logs to be enterprise ready Define Mural's POV on AI-native insights and ship the first set of AI-powered capabilities on this surface Partner with Sales and Customer Success to translate insights into the n

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 ClickUp is the all-in-one productivity platform that brings tasks, docs, chat, AI, and workflows together so teams can move faster with less friction. We’re hiring a Manager, Technical Account Management to lead a team supporting mid-market to enterprise customers across AMER. This role exists because our customers need a leader who can raise team execution, create clarity across onboarding, adoption, expansion, and renewal motions, and help translate customer complexity into repeatable, scalable outcomes. The mission of this role is to lead a high-performing Technical Account Management team that helps customers realize fast value, deeper adoption, durable retention, and thoughtful expansion through a disciplined, data-driven, AI-augmented customer engagement motion. What you’ll own Lead, coach, and develop a team of Technical Account Management / post-sales customer leaders supporting mid-market to enterprise accounts across AMER. Build a high-accountability operating rhythm with clear goals, performance expectations, coaching cadences, and KPI visibility across the team. Ensure strong execution of the customer engagement process across onboarding, adoption, expansion, and renewal-risk moments so customers get consistent, high-quality support. Use customer health signals, adoption data, renewal timing, and account context to help the team prioritize well, intervene early, and focus effort where it will have the greatest impact. Lead or contribute to renewal strategy reviews, deal reviews, and executive business reviews that connect customer activity to business value, retention, and growth. Partner c

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About the Role We’re looking for a Product Marketing Manager to grow Replit’s core creation products, including Design and Slides. These products already give people new ways to turn an idea into something they can see, share, and use. Your job is to help more people discover them, understand when to use them, and make them part of their regular workflow. You’ll own the connection between the product and its audiences: developing positioning grounded in customer needs, leading launches, finding channels that can drive sustained adoption, tracking the competitive landscape, and bringing market feedback back to Product. This role sits at the intersection of Product, Engineering, Growth, Brand, and Creative. It is a hands-on role for someone who can develop the strategy, write the narrative, and get the work into the market. What You'll Do Own the positioning and growth strategy for Replit’s core products, including Design and Slides. Develop audience-focused narratives, identify new use cases and channels, bring product improvements to market, and build programs that drive adoption, engagement, and conversion. Track competitors and customer needs, then translate those insights into sharper messaging, stronger go-to-market decisions, and actionable feedback for Product and Engineering. Required Skills & Experience Self-starter: You take ownership, work through ambiguity, and move from strategy to execution without waiting for a perfect brief. Audience-focused: You turn customer insight into clear positioning, relevant narratives, and campaigns built for specific audiences. Growth-minded: You find creative ways to expand adoption, test new channels and tactics, and turn successful experiments into repeatable programs.

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. As an Account Manager on our Enterprise team, you’ll own and grow relationships with a portfolio of Plaid’s largest and most strategic customers. You’ll serve as a trusted advisor, commercial partner, and cross-functional leader—helping customers maximize the value of Plaid while driving long-term growth for both our customers and Plaid. You’ll operate at the intersection of relationship management, commercial strategy, and product solutioning, partnering closely with Sales, Product, Engineering, and Support teams to deliver exceptional customer outcomes Responsibilities Manage and grow a portfolio of Plaid’s largest enterprise customers, typically spanning 10-15 accounts depending on complexity and scope Build trusted relationships with executive sponsors, decision-makers, influencers, and day-to-day operators across customer organizations Drive customer adoption, engagement, retention, and growth by aligning Plaid solutions to customer business goals and use cases Lead commercial conversations including renewals, expansions, strategic partnership discussions, and account planning Identify and execute on growth opportunities in partnership with Account Executives and cross-functional teams Act as a

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. The Technical Account Management function at Plaid is a team of individuals passionate about helping customers connect their technical goals and challenges with Plaid solutions. We play a crucial role in a customer's success by providing technical guidance to enable growth, expansion, and deeper customer relationships. Our goal is to ensure every customer becomes a lifelong Plaid champion and advocate. As a Territory TAM you will collaborate with Partner Account Managers who will surface partner requests based on technical needs. From there you will drive the technical engagement, acting as an expert resource to assist customers with integration reviews, troubleshooting, and technical best practices to help them maximize their use of Plaid products. You will play a crucial role in enabling customer success at scale. Responsibilities: Work with Partners across segments to provide technical guidance and support through a variety of channels including email and phone, ensuring they’re getting the most out of their integration with Plaid Manage inbound requests to assist customers with a variety of technical needs including integration reviews, solutions consulting/best practices, and troubleshooting to

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. The mission of the search and discovery team is to connect a billion users with the best connections and content at the right time, covering an extremely diverse range of recommendations and search problems at high scale. This is fundamental to how we personalize the experience to drive engagement and retention for Roblox users. Our recommendation systems suggest all games that the users see and play with across all surfaces. As a Senior Engineering Manager for the Search & Discovery ML team, you will lead the architects of exploration for one of the world's largest immersive platforms. You will be responsible for the core algorithms that connect over 120 million daily active users with millions of 3D experiences, items, and social connections. This is a high-impact leadership role where your team’s models directly determine the growth, retention, and satisfaction of the Roblox community. You will move beyond traditional recommendation systems into the realm of multimodal, agentic, and generative discovery . You Will: Lead and grow a high-performing team of machine learning engineers, fostering a culture of ownership, collaboration, and engineering excellence. Establish a lo

Datadog is seeking a Field Marketing Manager to support and execute high-impact programs across the North Central region in North America. In this role, you’ll collaborate with regional Sales and Marketing teams to drive pipeline generation and deliver engaging in-person and virtual event experiences. You’ll take ownership of regional marketing initiatives, gaining hands-on experience across campaign strategy, execution, and cross-functional alignment. This is an exciting opportunity for a results-driven marketer looking to make an immediate and measurable impact. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Plan and execute field marketing programs, including Datadog Live events, third-party sponsorships, customer panels, workshops, and executive experiences Manage field projects from planning through execution, ensuring on-time, on-brand delivery Own on-site logistics and execution for smaller, high-touch regional events Collaborate with Sales, Demand Generation, Marketing Ops, and other teams to maximize event engagement Track and analyze program results to evaluate pipeline impact and optimize future campaigns Who You Are: 3–5 years of experience in B2B marketing, preferably in the technology industry Creative and results-oriented, with a strong passion for customer-centric event experiences Highly organized and able to manage multiple priorities under tight deadlines Independent, detail-oriented, and comfortable taking initiative You communicate clearly and effectively in English, both in writing and speaking. Familiarity with Salesforce, Google Suite, and project management tools is a plus Willingness to travel up to 40% Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day o

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . Each month, the Growth organization helps over 600M people around the world come back to Pinterest, discover new inspiration, and go deeper on the ideas they love. Connections is a key area within Growth focused on how people connect with others they care about on Pinterest — from close friends and family to trusted communities that share their interests. The Connections team builds products that make those relationships feel natural, safe, and uniquely “Pinterest.” As a Staff Product Manager for Connections, one of our most important retention and engagement drivers, you’ll serve as a product lead for how Pinners connect with people they know and with communities they trust, and how those relationships show up across the product — including discovery, collaboration, messaging, and notifications. You’ll report to the Sr. Director,

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Media Foundation team builds the core platforms and infrastructure that power photo and video capture, upload, processing, storage, and delivery across Airbnb's products, at a massive global scale. We partner closely with Product, Design, Data Science, Trust, and Infrastructure teams to ensure every image and video guests and Hosts see is fast, high-quality, and reliable, from the moment a Host uploads a photo to the moment a Guest views it in search results. The Difference You Will Make: As the Senior Engineering Manager for Media Foundation, you will lead a team of engineers to build and operate Airbnb's media infrastructure, the foundation powering every photo, video, and document that users interact with on the platform. Capabilities include uploads, AI/ML transformations, distribution, and presentation within the product. You will shape the team’s vision and help steer the organization towards our larger goals. This includes day-to-day operations, technical deep dives, community engagement with internal engineering teams, and strategic planning. As the technical and organizational leader for Media Foundation, you own the reliability, scalability, and evolution of the systems that power every media interaction on the Airbnb platform from the moment a host uploads a photo to the instant a guest streams a listing video. Your experience in both media technology and people management will be essential to the maintenance, modernization, and innovation of Airbnb's media platform. You set the bar for engineering excellence, define what great looks like for your team, and crea

About the Role As a Sales Manager, Energy, you will build and lead a team of Account Directors focused on strategic growth across utilities, oil and gas, renewables, power generation, and energy services. The team will partner with complex organizations modernizing operations, improving reliability, accelerating the energy transition, and adopting enterprise AI responsibly at scale. You’ll help the team navigate regulated enterprise sales cycles, deepen relationships with business, technology, operations, engineering, security, and risk leaders, and drive adoption of OpenAI’s platform across safety-conscious, asset-intensive organizations. Key Responsibilities Recruit, develop, and lead a high-performing team of Energy Account Directors. Create a strong coaching culture through deal reviews, account strategy sessions, ride-alongs, and structured 1:1s. Define the Energy GTM strategy, including subsector segmentation, account prioritization, partner strategy, executive engagement, and territory planning. Drive disciplined pipeline generation, forecast accuracy, and operational rigor. Guide multi-stakeholder opportunities involving operations, engineering, digital, data, security, legal, risk, procurement, and executive leadership. Help customers translate AI and API capabilities into measurable outcomes across asset and field operations, grid and generation planning, engineering knowledge, customer service, commercial workflows, and enterprise productivity. Partner with Product, Solutions Architecture, Technical Success, Legal, Security, Finance, and policy experts to support responsible deployment. Provide structured feedback on customer requirements, integration blockers, reliability and governance needs, and emerging industry trends. What We’re Looking For 15+ years of enterprise sales, GTM, or sales leadership experience. Proven experience building and scaling enterprise sales teams responsible for complex strategic accounts and large revenue targets. Deep underst