Engineering Excellence Engineer 2 in United States

About the team The Computer Use and New Interfaces team is focused on discovering and building the next generation of AI-native interfaces. We believe that the value of AI is increasingly constrained not by model capabilities, but by the ways people interact with those capabilities. Our mission is to create new interaction paradigms that unlock the full potential of AI and integrate it more deeply into people's lives and work. Our team does both near-term product development and longer-term product incubation that can influence experiences across ChatGPT, Codex, future OpenAI products, and emerging device platforms. We work in a highly collaborative, design-driven environment where engineering, product, and design operate as one team. We value rapid experimentation, prototyping, and iteration, creating the shortest possible path between an idea, a working system, and a product decision. About the role We're looking for exceptional engineers who are excited to invent entirely new ways for people to interact with AI. You'll work at the intersection of engineering, product, and design to explore, prototype, and build novel interface concepts that push beyond traditional software paradigms. This role requires comfort with ambiguity, strong product instincts, and a willingness to move fluidly between experimentation and production systems. You'll help shape both the capabilities and the user experiences that define how people engage with AI. In this role you will: Design, prototype, and build novel AI-native interfaces and interaction models. Develop foundational technologies and frameworks that enable generative UI and computer use experiences. Collaborate closely with designers, product thinkers, and engineers to rapidly explore and validate new concepts. Build end-to-end prototypes and production systems that can influence future OpenAI products. Contribute to platform technologies that can be adopted across multiple product surfaces. Help establish technical directio

About the Team Security is at the foundation of OpenAI’s mission to ensure that artificial general intelligence benefits all of humanity. The Security team protects OpenAI’s technology, people, and products. We are technical in what we build but are operational in how we do our work, and are committed to supporting all products and research at OpenAI. Our Security team tenets include: prioritizing for impact, enabling researchers, preparing for future transformative technologies, and engaging a robust security culture. About the Role We are seeking a Software Engineer, Security Observability to join our Security team. In this role, you will be responsible for building secure, scalable systems that enhance our security observability infrastructure. Leveraging your strong engineering skills, you will collaborate with cross-functional teams to develop, deploy, and maintain robust software solutions that support our security and detection capabilities. This role is open to remote employees, or relocation assistance is available to one of our OpenAI offices in San Francisco, Seattle, or New York City. Due to requirements associated with work this role may support, applicants for this position must be U.S. citizens. In this role, you will: Design and develop scalable software systems that facilitate security observability across our infrastructure. Build and maintain data pipelines that centralize and store security-relevant data from diverse sources. Proactively improve the resilience and reliability of data systems to ensure high platform availability Collaborate closely with Detection & Response (D&R) and other security teams to reduce the company’s security risk. Contribute to data engineering in support of forensic investigations and compliance efforts. You might thrive in this role if you have: Strong software engineering experience, with proficiency in programming languages such as Python, Golang, or similar. A background in infrastructure as code, with exp

About the Team OpenAI's mission is to ensure that artificial general intelligence benefits all of humanity. The Consumer Devices team is building a new generation of AI-powered products that seamlessly integrate hardware and software to create intuitive, transformative experiences. We bring together experts across embedded systems, machine learning, hardware, design, and product engineering to develop products at the intersection of AI and consumer technology. About the Role OpenAI is seeking a System Power Engineer to characterize, measure, and optimize power consumption across our embedded hardware products. In this role, you will work closely with Electrical Engineering and system software teams to build power test automation, measure subsystem-level power usage, and drive improvements that directly impact battery life, thermal behavior, charging performance, and system reliability. You will help establish the methodologies and metrics used to understand and improve power efficiency across real-world product experiences, from controlled lab environments to representative day-in-the-life usage scenarios. This role requires hands-on experience with embedded hardware platforms, power instrumentation, and the analysis of power profiles and system behavior. This role is based in San Francisco, CA. We use a hybrid work model of four days per week in the office and one day working remotely. Relocation assistance is available for new hires. In this role, you will: Define and develop power testing automation to evaluate system behavior across a range of workloads and operating conditions. Measure subsystem-level power consumption using power breakout probes and other lab instrumentation. Develop and execute power characterization tests spanning basic workloads, complex mixed-use scenarios, and representative day-of-use experiences. Partner closely with Electrical Engineers to identify opportunities to improve system power efficiency. Collaborate with software engineering

About the Team Training Runtime builds the distributed systems that power OpenAI's largest model training runs - most recently GPT-5.5! The Data Movement area owns the infrastructure that keeps training jobs supplied with the right data at the right time, and keeps model state moving safely and efficiently across large clusters. Our work spans machine learning systems, distributed storage, high-throughput data loading, reliability engineering, and developer experience. Success means researchers can move quickly while training runs remain fast, reproducible, debuggable, and resilient at scale. About the Role We are looking for a deeply hands-on Technical Lead Manager to own datasets throughout our training infrastructure. This person will set the direction for how training jobs read data: the APIs, storage contracts, versioning model, benchmarks, debugging tools, and reliability guarantees that make data access consistent across current and future training frameworks. You will begin as the primary technical owner for dataset reads, working directly in the code while aligning researchers, training framework owners, storage teams, and infrastructure partners around a durable platform. The problem is deceptively hard at frontier scale: make enormous, heterogeneous datasets easy to consume, correct across distributed workers, observable when something goes wrong, and flexible enough to support pretraining, reinforcement learning, and multimodal training. In this role, you will Design and build a unified dataset read platform for multiple current and future training frameworks. Define dataset APIs, storage-format expectations, registration/versioning, and migration paths that make data access reproducible and maintainable. Build reliability into the read path, including stateful iteration, caching, fast restart, recovery, and clear operational contracts. Build terminal and web-based visualizers that let teams inspect text, multimodal, and reinforcement learning data late

About the Team OpenAI’s User Operations team shepherds our customer’s adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We are looking for a Technical Program Manager to join our Senior Support Engineering team. This role is an exciting opportunity to help define and implement foundational support practices that will scale with OpenAI’s growth. You will lead efforts to establish new operational frameworks, driving process alignment with various internal teams, and leading tooling and automation projects. This position offers the chance to make a significant impact in shaping customer experience while collaborating across multiple teams. We’re looking for people who thrive at the intersection of project management, systems building, data science/data engineering/software engineering, team enablement, and customer advocacy – and enjoy working cross-functionally in a fast-paced, evolving environment. This role is based in San Francisco, CA, and follows a hybrid work model of 3 days in-office per week. Relocation assistance is available. In this role, you will: Lead support delivery programs for Tier 3 frontline delivery for our most strategic customers, including productivity and workflow improvements, team operations, and knowledge management for the Support Delivery team Partner with Support Delivery and cross-functional leadership to define the experience, stand up the program, manage pilots and rollout, and ensure premium operations and

About the Team The Proactivity Research team, within OpenAI’s broader Personal AGI team, is focused on making our models in ChatGPT and future potential products proactive in ways that are truly useful. We're laying the technical foundations for AI that can anticipate what users need in real time, adapt as their goals and preferences shift, and build a deeper, evolving understanding of the person it's helping. About the Role As a Research Engineer / Scientist, you will research and develop improvements to our models’ personalization and agentic capabilities. Our team works on reinforcement learning, dataset creation, evaluations, and other post-training methods. We partner closely with research and product teams across the company to realize the vision of a highly personalized, collaborative, and proactive assistant. We're looking for individuals with strong ML engineering skills and research experience, especially with novel and highly capable models. An ideal candidate is passionate about product-driven research. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Own and pursue a research agenda to improve the proactivity and ability of our models to further user goals. Build robust evaluations for tracking modeling improvements. Design, implement, test, and debug code across our research stack. Collaborate closely with the other research and product teams to influence the shape of technical solutions in the product You might thrive in this role if you: Have a deep understanding of machine learning and machine learning applications. Have a working knowledge of LLM post-training and evaluation approaches Are passionate about, or have experience thinking about, personalization and enabling users to achieve their goals Are comfortable diving into a large ML codebase to debug. Thrive in a dynamic and technically complex environment. About OpenAI

About the team Preparedness is a critical Safety Research team at OpenAI, which is focused on mitigating AI threats to global security that could scale to an extreme level of severity. Our work involves: Measurement. Monitoring and predicting the evolving capabilities of frontier AI systems. Mitigation. Keeping misuse safeguards, alignment tools, and security measures on track to adequately address extreme threats that might arise in the future. Coordination. Setting mitigation targets by maintaining OpenAI’s preparedness framework , and partnering with other staff to achieve these targets. This is urgent, fast-paced work that has far-reaching implications for the company and for society. About the role As AI agents become more capable at software engineering, and automate more of our internal work, they could become a dangerous cyber threat. People in this role will help OpenAI prepare for security threats from advanced AI agent insiders. In this role, you will: Identify paths by which capable future internal AI agents could compromise OpenAI. Design security controls - focusing on measures with long lead times that benefit from advanced preparation. Stress-test defenses with AI agent evaluations and penetration tests You might thrive in this role if you: Are deeply technical across security and modern infrastructure, and are comfortable digging into the details of operating systems, cloud, containers, CI/CD, or distributed systems. Have strong software engineering skills and enjoy building prototypes yourself. Are interested in engaging with stakeholders and can do so effectively. Bonus: have experience securing cloud infrastructure, and are deeply familiar with core components of the AI stack. Compensation Range: $293K - $405K USD About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy

About the Team The Technical Support team is responsible for ensuring that developers and enterprises can reliably build mission critical solutions using OpenAI models. We provide technical guidance, resolve complex issues and support customers in maximizing value and adoption from deploying our highly-capable models. We work closely with Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. We think from an automation-first mindset and leverage the latest in AI to scale our support operations. Join the Senior Support Engineering (SSE) team at OpenAI and help shape the future of Technical Support in the age of AI. About the Role We are looking for a Senior Support Engineer to collaborate directly with our strategic enterprise accounts and product teams, helping solve some of the most difficult problems faced by our Customers. You will be part of the best technical troubleshooting team at OpenAI, and our Customers and Engineering teams will look to you for technical guidance in addressing the most technically difficult issues in our environment. As a Senior Support Engineer, you will design and run operational processes to monitor our top strategic customers and a 24x7 response team. You’ll work closely with our Infrastructure and Engineering teams to deliver the best possible experience to customers at scale. Working directly with our most strategic Customers - You will be crucial to the success of the most innovative, disruptive, and high-scale AI solutions being built with the OpenAI API platform. The nature of this role will be low volume, high difficulty. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Be among the foremost technical and troubleshooting experts for our API platform at OpenAI. You are the last line of defense before the core Engineering team. Proactively iden

About the Team Our Inference team brings OpenAI’s most capable research and technology to the world through our products. We empower consumers, enterprise and developers alike to use and access our start-of-the-art AI models, allowing them to do things that they’ve never been able to before. We focus on performant and efficient model inference, as well as accelerating research progression via model inference. About the Role We are looking for an engineer who wants to take the world's largest and most capable AI models and optimize them for use in a high-volume, low-latency, and high-availability production and research environment. In this role, you will: Work alongside machine learning researchers, engineers, and product managers to bring our latest technologies into production. Work alongside researchers to enable advanced research through awesome engineering. Introduce new techniques, tools, and architecture that improve the performance, latency, throughput, and efficiency of our model inference stack. Build tools to give us visibility into our bottlenecks and sources of instability and then design and implement solutions to address the highest priority issues. Optimize our code and fleet of Azure VMs to utilize every FLOP and every GB of GPU RAM of our hardware. You might thrive in this role if you: Have an understanding of modern ML architectures and an intuition for how to optimize their performance, particularly for inference. Own problems end-to-end, and are willing to pick up whatever knowledge you're missing to get the job done. Have at least 5 years of professional software engineering experience. Have or can quickly gain familiarity with PyTorch, NVidia GPUs and the software stacks that optimize them (e.g. NCCL, CUDA), as well as HPC technologies such as InfiniBand, MPI, NVLink, etc. Have experience architecting, building, observing, and debugging production distributed systems. Bonus point if worked on performance-critical distributed systems. Have need

About the Team We’re hiring a Developer Productivity engineer to support OpenAI’s Inference Runtime teams. These teams own the systems responsible for serving models reliably, efficiently, and safely across Codex, ChatGPT, API, and internal research workloads. We’re hiring a Developer Productivity Engineer to help scale the engineering systems, safeguards, and developer workflows that enable our teams to move quickly without compromising reliability or performance. This role sits at the intersection of developer experience, CI/CD infrastructure, release engineering, production readiness, and inference systems reliability. You’ll work on the tooling and operational foundations that support model launches, inference optimizations, cloud provider integrations, and large-scale deployments across a rapidly evolving inference stack. About the Role We’re looking for an autonomous, high-ownership engineer who cares deeply about making other engineers faster, safer, and more confident. A major focus of this role will be improving the tooling and infrastructure around deploy gates for inference engine images. These systems help ensure that every image released to production and research is correct, numerically sound, free of regressions, and performant across key metrics like time-to-first-token (TTFT) and time-between-tokens (TBT). You’ll help harden the systems that catch issues before they reach production, reduce noise from flaky or infrastructure-related test failures, and improve automation around triage, ownership, debugging, and escalation when failures occur. You’ll also work on improving observability, rollout safety, release automation, and developer self-service tooling across a rapidly evolving inference stack. This is not generic internal tools work. The systems you build directly impact OpenAI’s ability to support new model launches, safely ship inference optimizations to the world, onboard new infrastructure providers, and operate one of the largest and most p

About the Team Our Safety Systems team is at the forefront of OpenAI's mission to build and deploy safe AGI, driving our commitment to AI safety and fostering a culture of trust and transparency. Within Safety Systems, the Model Policy team aligns model behavior with desired human values and norms. We co-design policy with models and for models by driving rapid policy taxonomy iteration based on data and defining evaluation criteria for foundational models’ ability to reason about safety. About the Role Frontier AI systems are rapidly expanding what is possible in cybersecurity and software engineering. These capabilities create major defensive opportunities, but they also raise serious dual-use and misuse risks across areas such as malware development, exploit discovery, vulnerability chaining, credential abuse, cyber intrusion, and autonomous offensive operations. In this role, you will help define how OpenAI’s models should behave in high-risk cybersecurity contexts. You will develop policy frameworks, threat models, taxonomies, evaluations, and behavioral specifications that guide model behavior across training, deployment, and monitoring systems. This role sits at the intersection of cybersecurity, AI safety, threat modeling, evaluation science, and policy implementation. You will work closely with research, engineering, safety training, preparedness, and product teams to build policies that are technically grounded, measurable, enforceable, and responsive to real-world cyber risk. Your Responsibilities: Design and maintain model policies for cybersecurity and frontier-risk domains, especially dual-use and high-risk cyber capabilities. Translate cybersecurity threat models into clear behavioral specifications, evaluation criteria, grading guidance, and system-level mitigations. Define practical boundaries between legitimate security research, defensive workflows, and assistance that could materially enable harmful activity. Build policy artifacts that support i

About the Team Our Robotics team is focused on unlocking general-purpose robotics and pushing towards AGI-level intelligence in dynamic, real-world settings. Working across the entire model stack, we integrate cutting-edge hardware and software to explore a broad range of robotic form factors. We strive to seamlessly blend high-level AI capabilities with the constraints of physical systems to improve peoples’ lives. About the Role We are seeking a Lead Robotics Safety Engineer to define and lead the product safety strategy for our robotics program. You will work closely with leadership, engineering, research, legal, and policy teams to ensure safety is integrated into our products from the earliest stages of development through deployment. This role combines product safety, regulatory strategy, systems engineering, and risk management. You will help shape how we think about safety across robotic platforms, influence product architecture and development decisions, and ensure our systems are designed to meet both current and emerging regulatory expectations. You will serve as a subject matter expert on robotics safety standards, regulatory frameworks, and safety engineering practices while helping establish the long-term safety strategy for our products and organization. This role is based in San Francisco, CA. This role will be expected to be in office 4 days per week and offer relocation assistance to new employees. In this role, you will Define and lead the product safety strategy for robotic systems across the development lifecycle. Monitor and influence emerging regulatory frameworks, industry standards, and policy developments relevant to robotics and autonomous systems. Partner with engineering teams to translate safety requirements into product architecture, design decisions, and engineering requirements. Develop and maintain system-level hazard analyses, risk assessments, and safety cases for robotic products. Establish safety requirements, verification strat

About the Team The Stargate organization is responsible for building and scaling the physical infrastructure systems that power OpenAI’s next generation of AI training and inference platforms. This includes the manufacturing, deployment, and operational execution required to bring large-scale compute infrastructure online globally. The team operates at the intersection of data center infrastructure, hardware manufacturing, supply chain, deployment operations, and systems planning. We partner closely across Infrastructure Strategy, Manufacturing Operations, Capacity Planning, Supply Chain, Deployment, and Engineering to execute one of the largest infrastructure scale-outs in the industry. About the Role We are seeking a Technical Program Manager, Rack Delivery to drive operational execution across rack manufacturing, site readiness, and deployment coordination for Stargate infrastructure programs. This role will serve as a key connective layer between manufacturing partners, deployment teams, and infrastructure readiness programs to ensure rack production and delivery timelines remain aligned with site availability and deployment sequencing. You will help manage operational execution across contract manufacturers (CMs), support build planning and RCCA processes, and coordinate deployment readiness across multiple concurrent infrastructure programs. You will also partner closely with Demand Planning teams to translate strategic planning inputs into actionable SKU-level manufacturing and delivery schedules. This role is ideal for someone who thrives operating across ambiguity, manufacturing operations, infrastructure deployment, and large-scale cross-functional execution. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation support. Key Responsibilities Drive cross-functional coordination between rack manufacturing, deployment operations, and site readiness programs. Manage operational execution acros

About the Team Security is at the foundation of OpenAI’s mission to ensure that artificial general intelligence benefits all of humanity. The Security team protects OpenAI’s technology, people, and products. We are technical in what we build but are operational in how we do our work, and are committed to supporting all products and research at OpenAI. Our Security team tenets include: prioritizing for impact, enabling researchers, preparing for future transformative technologies, and engaging a robust security culture. About the Role Our technologies support some of the most important and impactful work in the world, including our strategic and high-impact customers in the public sector. As a Forward Deployed Security Engineer (FDSecE) you will be responsible for securing these novel applications of OpenAI’s technology. We’re looking for motivated, tenacious, and curious people who will work closely with engineering teams to ensure our infrastructure deployments are highly secure against our adversaries. As an FDSecE, you will embed directly throughout the lifecycle, working on-site and being hands-on to ensure the overall security of these deployments from design to production and through ongoing operations. This role is preferred to be based in Washington DC but may consider remote work. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. Travel to and working from customer sites is required for this role. In this role, you will: Deeply embed with our most strategic public sector customers to implement and maintain robust security controls. Be a design and technical thought partner by leveraging security expertise on protective controls including access controls, authentication, encryption, network, and system security. Collaborate closely with teammates, cross-functional teams, customers, and service providers to achieve security and compliance goals. Ensure continuity of critical security and monitoring c

About the Team OpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Marketing team helps deeply understand customer audiences and market dynamics, influence the development of the right products, build sustainable and customer-aligned monetization models, and drive awareness, adoption, and usage across OpenAI’s products and platform. We take a data-driven approach to understand markets, develop monetization strategies, and uncover customer needs that shape product strategy and messaging. We partner closely with Sales, Partnerships, Product, Engineering, Research, Comms, and Design to deliver a cohesive end-to-end customer experience and lead go-to-market efforts for new product launches across channels. About the Role We are hiring a Head of Enterprise Ads Marketing to define and scale OpenAI’s global marketing strategy for enterprise advertisers, agencies, and strategic brand partners. This leader will own how advertisers understand, evaluate, adopt, and grow with OpenAI’s advertising solutions. This is a highly strategic and hands-on leadership role where you will shape the narratives that position OpenAI as a premium advertising platform for the world’s marketers while building the content, thought leadership, events, and demand programs that drive pipeline and long-term strategic growth. You will partner closely with Sales, Partnerships, Product, Finance, Legal, Communications, Research, and Data Science to help establish OpenAI as a trusted leader in the future of AI-powered advertising. This role is ideally based in San Francisco, CA, with a hybrid schedule of three days per week in the office. In This Role, You Will: Define the end-to-end enterprise advertiser marketing strategy across awareness, consideration, pipeline creation, adoption, expansion, and long-term growth. Develop OpenAI’s enterprise advertising narratives, positioning, and messaging architecture across AI-powered mar