Enterprise Support Manager in United States

🚀 About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI. Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI. 📐 About the role Writer is the enterprise AI platform for agentic work, purpose-built for the Fortune 500 — and our platform is expanding fast. As a product marketing lead, you'll own the go-to-market strategy for new products and features in our Core app, helping prospects understand how WRITER empowers marketing and sales teams to transform their work, and driving new feature adoption among current customers. You'll sit at the intersection of product, sales, and marketing — translating complex platform capabilities into crisp messaging that resonates with enterprise buyers. 🦸🏻‍♀️ What you’ll do Own end-to-end product marketing for WRITER Agent and other key features of our core app, including positioning, messaging, launch strategy, and competitive differentiation – translating new agentic capabilities into clear enterprise value Partner with product, demand generation, content, comms, and customer marketing teams to drive go-to-market for product and feature launches Trans

Altana is the network for trusted trade. Our AI-powered product network empowers governments and businesses to build a more resilient and secure global economy while keeping trade flowing. The Opportunity at Altana As a Global Public Sector Implementation Delivery Manager (IDM), you are the single-threaded technical owner of delivery for one of Altana’s most important public sector accounts or organizations. You blend enterprise architecture, hands-on deployment, and product design and development with the relationship skills to be the trusted technical voice in the room for the mission owners you serve. You lead a small, account-aligned implementation pod and are accountable for turning a closed-won account into mission outcomes: architecting the deployment, delivering it in secured and regulated environments, keeping it healthy, and finding the next place Altana can create value. You do this hip-to-hip with commercial — partnering with the Technical Account Managers (TAMs) and Program Managers who run the account — using delivery credibility to enable organic growth and inside sales without carrying the commercial number yourself. This role reports to a GPS Implementation sub-vertical lead (Trade, Resilience, or Policy) within the Implementation function, and is deployed against a named strategic account. For example, an IDM aligned to U.S. Customs and Border Protection (CBP) would report to the Trade sub-vertical lead. Your Responsibilities Own delivery outcomes for a named strategic account or account groups. Serve as the single-threaded technical owner for implementation and platform delivery to a key public sector account or organization, from post-award through sustainment. Deliver on-time against contractual commitments and hold the technical quality bar. Set and steward the account architecture. Translate mission outcomes into a coherent enterprise/solution architecture across SaaS and regulated PaaS environments. Own the deployment, integration, and data-m

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. CLEAR1 is CLEAR's B2B identity verification business, serving enterprise, healthcare, and workforce customers through direct sales and partners. We are growing fast and need a Revenue Operations Leader who can build the operating model to match. This is a strategy and accountability role. You will own how the go-to-market team plans, measures, forecasts, and runs its process across the full customer lifecycle, from first touch through renewal and expansion. You will define what our revenue numbers mean and where they come from, make them consistent from rep to Board, and hold the team to the process that produces them. You will be the CRO's partner on where to invest and what is working. You have done this before at a growth-stage B2B company, you think like a finance partner as much as an operator, and you direct systems work without needing to do it yourself. What you'll do: Own CLEAR1’s revenue operating model, partnering with the CRO and Finance on annual and quarterly planning across capacity, quotas, coverage, pipeline targets, and investment decisions Establish a single source of truth for revenue performance by defining core metrics, data sources, and reporting across ARR, net new ARR, GRR, NRR, pipeline coverage, win rate, sales cycle, and CAC payback; own executive and Board-level reporting Lead forecasting and revenue accountability end to end across new business, renewals, and expansion, establishing clear definitions, cadence, and ownership while continuously improving forecast accuracy Build and enforce scalable processes

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for. Times Opinion is hiring a senior video journalist. You will focus on original reporting, producing and editing of our enterprise video journalism. You have extensive journalism experience and are passionate about making videos that live at the intersection of news, opinion and documentary film. You have an extensive track record of pitching, producing and editing timely, visual, impact-driven digital video. You will work with a high degree of autonomy in developing and pushing story lines beyond what is already in the pages of the Times. You are eager to innovate, thrive on collaboration and have strong news judgment. You're a self-starter who can dig deep and craft nuanced storytelling, but you're equally excited to jump on breaking news. You can spot trends, generate scoops and have a track record of juggling multiple projects at once. This position is based in New York and requires four days a week in the office. There may be some flexibility to work remotely per your departmental guidance. Responsibilities: Pitch original groundbreaking journalism. Produce, report and script and edit enterprise video stories. Oversee the work of cinematographers and editors and other collaborators. Identify news and enterprise opportunities that are journalistically powerful and visually transformative. Collaborate with visual editors to develop video formats that bring our best journalism to new audiences. Work closely with video leaders and other Opini

Job Details: Job Description: The Role and Impact As a Director, Global IT, you will play a critical role in driving complex, high-impact projects that underpin the success of Intel's technology solutions and services. You will manage end-to-end execution, overseeing project plans, resources, and timelines to deliver innovative outcomes. Your expertise will ensure seamless coordination across teams, fostering collaboration and enabling Intel to meet strategic objectives efficiently. Business Group You will join Intel's Global IT organization, a team committed to accelerating enterprise-wide innovation and operational excellence. This group is responsible for delivering technology solutions and services that empower Intel to achieve its business goals while driving efficiency and transformation across the company. Key Responsibilities - Lead large-scale technology projects and programs, ensuring alignment with business objectives, timelines, and resource allocations. - Develop detailed project plans, including scope, schedule, budget, and risk management strategies. - Manage implementation processes, including testing, documentation, training, and change control, to guarantee project success. - Collaborate across teams to assess dependencies, remove roadblocks, and address constraints impacting delivery. - Establish and drive program governance, including milestones, risk mitigation plans, and executive-level reporting. - Monitor program health metrics to ensure quality, timeliness, and adherence to project goals. - Conduct project closeout assessments and document lessons learned for continuous improvement. Qualifications: Minimum Qualifications - Bachelor's degree in Business, Engineer

About the Team The Technology Vertical team builds within Core Products. The team’s mission is to transform every major function in a technology company with AI to drive higher economic output, while people remain owners of the outcomes: setting intent, applying judgment and craft, directing iteration, and owning the result. About the Role As a Product Manager on the Technology Vertical team, you will shape how knowledge workers use AI in their daily work. You’ll craft enterprise products at the intersection of novel research capabilities and genuine enterprise needs, driving the full feedback loop from research, to product, to OpenAI’s own enterprise functions, to the broader Technology Vertical. This role is based in San Francisco, CA. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees. In this role, you will: Own the product roadmap for a line of business within tech verticals, using OpenAI’s organization to test, refine, and scale new workflows. Develop the ecosystem strategy across technology partners in your line of business You might thrive in this role if you: Have built enterprise products for non-developer knowledge workers and understand the needs of both individual contributors and organizational buyers. Can turn complex workflows, integrations, and permission requirements into clear product decisions. Are comfortable developing a strategy while working closely with engineers, customers, and cross-functional partners to ship and learn. Bring strong judgment about which vertical-specific needs should become reusable capabilities across a broader product. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. POSITION SUMMARY CVS Health is seeking a Senior Full Stack Engineer, Agentic AI Platform to join and lead engineering efforts for Lumina, CVS Health's enterprise knowledge and agentic AI platform. The Senior Full Stack Engineer, Agentic AI Platform will provide both technical and people leadership while driving the evolution of a platform that delivers trusted, secure, and governed AI experiences across the enterprise. As a Senior Full Stack Engineer, Agentic AI Platform, you will own the technical direction, architecture, scalability, and operational excellence of Lumina while leading a team of engineers and data scientists responsible for building and supporting the platform. This is a hands-on leadership role requiring active contribution to production code, architectural decision-making, code reviews, and engineering best practices, while simultaneously coaching and developing team members. The Senior Full Stack Engineer, Agentic AI Platform will play a critical role in advancing agentic AI capabilities, retrieval-augmented generation (RAG) systems, Model Context Protocol (MCP) integrations, enterprise search, knowledge ingestion, and AI governance. You will drive platform enhancements that improve retrieval quality, strengthen security and access controls, expand automation capabilities, and ensure the platform remains reliable, observable, and scalable as adoption accelerates across CVS

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. POSITION SUMMARY CVS Health is seeking a ServiceNow Scrum Master to join our Enterprise Service Management organization within Solutions Architecture & Infrastructure Platforms. The ServiceNow Scrum Master plays a critical role in enabling the successful delivery of ServiceNow products and platform capabilities by driving Agile excellence, facilitating collaboration, and fostering high-performing teams that deliver business value at scale. As a ServiceNow Scrum Master, you will serve as the Agile leader for one or more ServiceNow product teams, guiding the execution of strategic initiatives across the ServiceNow platform. This role is responsible for facilitating Scrum ceremonies, managing sprint execution, removing delivery impediments, and coaching teams on Agile best practices to improve delivery predictability, quality, and operational effectiveness. The ServiceNow Scrum Master works closely with Product Owners, ServiceNow process owners, architects, developers, engagement managers, and business stakeholders to translate strategic priorities into actionable work plans. This individual serves as the primary point of coordination for sprint and release activities, ensuring alignment between business objectives, product roadmaps, and delivery commitments while maintaining visibility into progress, dependencies, risks, and outcomes. In addition, the ServiceNow Scrum Master will dr

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. As a Staff Engineer in Micron’s HBM Product Engineering Component Validation team, you will be an individual contributor responsible for the validation of advanced High Bandwidth Memory (HBM) products. You will use proven knowledge in dynamic random-access memory and high-bandwidth memory architecture to compose validation coverage, implement and analyze validation runs, lead product debug and failure analysis toward a zero-escape validation goal across test modes and product achievements. You will also adopt AI-enabled ways of working, using enterprise AI tools to accelerate your engineering tasks and improve efficiency, work within Micron’s global validation organization and collaborate with groups at different locations. Responsibilities: Translate DRAM/HBM develop intent and architecture into effective verification scope and test cases. Contribute to validation of new and high-risk product features, working with Design Validation, and Systems Engineering. Review design specifications, schematics, and datasheets, provide design feedback and represent the Product Engineering perspective in Design and Verification reviews. Read, analyze, and debug circuit blueprints to detect design-related failure mechanisms, and recommend approaches for verification and fault diagnosis. Perform root-cause analysis and examination of electrical failures (debug) of validation findings, distinguishing developed marginality from process and test-related issues. Apply automation and modern tooling (including

Software Chief Architect - AvionX Company: The Boeing Company The Boeing Company is looking for a Software Chief Architect - AvionX to join the AvionX Software team located in Long Beach, California . This position will focus on leading the AvionX Software Engineering organization. The Chief Software Architect for AvionX Software Vertical is the highest software technical authority across airborne software programs from architecture definition through certification closure. This role owns the coherence, integrity, and DO-178C/LOR compliance posture of software architectures across commercial and defense platforms, bridging software engineering discipline with system-level safety objectives and regulatory strategy. This role is also responsible to work with Enterprise Software Engineering Organizations to enable SW engineering practices and processes, such as Fabric, Design Practices etc. to be implemented across all AvionX Programs. Position Responsibilities: Advises management on a wide range of topics related to the embedded software engineering environment Consults on code for embedded systems software to run on specific specialized hardware Directs testing and debugging of software for embedded devices and systems. Influences current and emerging technologies, tools, frameworks, and changes in regulations relevant to software development and hardware technologies Directs the design, development, test, debugging and maintenance of software that is integrated into embedded devices and systems and meets industry, customer, safety and regulation standards Directs the review, analyses, and translation of customer requirements into the design of softwar

Distinguished Technologist - Principal Architect, Platform Security and Firmware Systems Description - HP is seeking a senior technical leader to serve as a lead architect for hardware rooted Platform Root of Trust for HP's commercial PC platform. In this role, you will be responsible for envisioning, defining, and driving the architecture of hardware, firmware, software, and cloud-integrated security capabilities that protect HP commercial PCs from current and emerging threats. You will also work across the hardware and security architecture teams, collaborate with HP's Security Research Labs, Firmware (BIOS) team, our security business that creates and deploys industry leading enterprise security and manageability solutions, product management, manufacturing, supply chain, customer enablement, and field organizations to create cohesive system solutions that deliver unique customer value. This position requires deep expertise in embedded systems, platform firmware, hardware, security, device manageability, and PC system architecture. The role also requires the ability to translate complex technical capabilities into customer-relevant value propositions and to influence internal and external stakeholders without relying solely on formal authority. Responsibilities Serve as principal architect for HP Endpoint Security Controller roadmap, associated hardware and firmware based capabilities, cryptographic identity, attestation, secure communication, event logging, and future controller generations. Define and evolve HP Sure Start architecture and related firmware resilience capabilities, including hardware-enforced firmware authenticity, recovery, update, and protection mechanisms. Drive secure BIOS and firmware configuration management strategies, including HP Sure Admin ecosystem capabilities, key management, zero-touch provision

About Citi: Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients' best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services. Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We'll enable growth and progress together. About the Team: The Applications Development Technology Lead Analyst is a senior-level

About Citi: Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients' best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services. Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We'll enable growth and progress together. About the Team: The Applications Development Technology Lead Analyst is a senior-level

The Engineering Lead Analyst – SonarQube & Code Quality Engineering is a senior-level engineering role responsible for leading static code analysis, automated code quality governance, security vulnerability remediation, and AI-augmented developer enablement across enterprise software delivery pipelines. In this role, you will champion software reliability, maintainability, clean-coding standards, and automated quality gates. You will partner with development teams, system architects, and platform engineering to integrate and manage enterprise-scale code quality platforms (such as SonarQube) both on-premises and in cloud/SaaS environments. Additionally, you will drive modern engineering practices by embedding Behavior-Driven Development (BDD) within your own software delivery and leveraging Agentic AI workers and Model Context Protocol (MCP) architectures to optimize developer experience, streamline code governance, and boost engineering velocity. Key Responsibilities 1. Code Quality & Static Analysis Platform Ownership Lead the architecture, deployment, administration, and continuous enhancement of enterprise Static Application Security Testing (SAST) and Code Quality platforms (e.g., SonarQube , DeepSource, Codacy, Semgrep). Configure, calibrate, and enforce automated Quality Gates, code rulesets, technical debt calculation models, and code-coverage baselines across multi-language enterprise repositories. Oversee version upgrades, patching, high availability, and operational maintenance for on-premises and SaaS/cloud-hosted code quality infrastructure. 2. CI/CD & Pipeline Integration <li style=

About Citi: Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients' best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services. Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We'll enable growth and progress together. About the Team: The Applications Development Technology Lead Analyst is a senior-level