Guest Advocate in United States

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: We are looking for an expert leader to join our community as the Staff Payments Advanced Analytics. In this capacity, you will be a vital driver in executing the strategic vision for Airbnb's global Payments operations. As a key data thought partner, you will streamline integrated, data-informed decision-making across the Payments Platform, Product, and Operations teams. Our organization is dedicated to achieving operational excellence and enhancing the Guest and Host experience through a rigorous culture of problem-solving fueled by data and research. You will embed quantitative measurement into our user journeys and product processes, establishing objective indicators for success. Collaborating with a cross-functional team of engineers and finance partners, you will oversee the technical details of fund processing, including collection, reconciliation, and settlement systems. Your expertise in building relationships and framing narratives will be essential as you influence stakeholders at every level to drive global process improvements and optimize our payments data landscape. The Difference You Will Make: Act as a vital data thought partner to leadership, delivering actionable insights and recommendations that empower integrated, data-informed decision-making across the organization. Champion day-to-day analytics while architecting scalable reporting platforms to enhance the efficacy of our payments ecosystem. Pinpoint frictions in the user journey to optimize experiences for our global Guest, Host, and agent communities through rigorous problem-solving. Solve complex domain cha

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Job: Airbnb Payments team allows any two people in the world to frictionlessly exchange money with easy to use payments services. It is a core strategy to fulfill Airbnb's belongs anywhere mission. We are building a world-class payments platform that moves billions of dollars, in 191 countries, with 75 currencies, through a complex ecosystem of payments partners. We build and maintain our own in-house global payments platform because no solution exists with the global reach needed. As the platform grows we'll be adding new payment partners, global licenses, compliance and regulation controls, and building new payment experiences for our guests and hosts. Airbnb's business grows rapidly year over year, and so does Airbnb Payments' processing volume. Payments Compliance is an essential part of the Payments organization. Without it, Airbnb can be subject to fines and even forbidden from conducting business in certain markets. As a Senior Staff Engineer and Technical Lead for the Payments Compliance organization, you would own the technical vision and architectural direction across the full Compliance engineering landscape — spanning Policy Enforcement, Identity, Screening, Auditing, and Compliance Experience. You will ensure our compliance systems are cohesive, scalable, and aligned with broader company priorities as we navigate an increasingly complex global regulatory environment. The Role: We are looking for a seasoned technical leader who can operate at the intersection of deep systems expertise and organizational influence. As a Senior Staff Engineer, you will serve as the connective tissue across Complia

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Our mission at Marketing Technology is to provide a state-of-the-art platform and measurement capabilities to enable marketing and product teams to engage with our customers effectively. Every day, millions of Airbnb customers are reached via our streamlined platform over comprehensive marketing channels such as Email, Push, SMS, Google Ads, Facebook Ads etc. We deliver substantial business impact by enabling numerous stakeholders across the company, including Marketing (Brand and Performance), Guest, Host, Airbnb Org, Policy, and more. The Difference You Will Make: As a Senior Staff Software Engineer on the Content Platform team, you'll set the technical direction for the org's transformation into an AI-driven system that turns a marketing brief into a fully realized campaign in minutes, not months. You'll own the technical strategy across a complex, multi-team surface area spanning a CMS platform, no-code authoring tools, rendering infrastructure, and an emerging agentic layer, all operating at a scale where the content produced is consumed by millions of Airbnb users daily. You will partner with engineering leadership, product, design, and marketing stakeholders across the company to define multi-year technical strategy, resolve the org's hardest cross-team technical challenges, and raise the bar for engineering excellence across Marketing Technology. A Typical Day: As a Senior Staff Software Engineer on Content Platform, you will: Define and drive technical vision and strategy for the Content Platform org, ensuring architectural decisions scale across teams and ali

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Airbnb, a leader in travel and hospitality, is on a mission to create a world where anyone can belong anywhere. Long-Term Stay & Luxe is being built with 0-to-1 intensity inside a marketplace that already moves at massive scale, and this team needs people who can operate like founders while still respecting the rigor of a mature, two-sided marketplace. The Difference You Will Make: Airbnb is seeking a Staff, Advanced Analytics to be the analytics owner and strategic partner for Long-Term Stay & Luxe — setting the agenda for what gets measured and tested, building the quantitative models that underpin how the business grows, and operating as a peer to product and business leadership. A Typical Day: Own the end-to-end analytics strategy and roadmap for Long-Term Stay & Luxe — decide what to measure, what to test, and where the biggest leverage is. Prioritization decisions should exist because of your recommendations. Build and evolve the quantitative models that run the business: supply-demand balance, marketplace liquidity, pricing and take-rate models, and LTV/forecasting — going beyond dashboards to build the underlying data models and pipelines. Design and analyze experiments across pricing, search and ranking, host onboarding, and guest conversion. Develop causal-inference approaches (holdouts, proxy metrics, quasi-experimental methods) for the many cases where a clean randomized trial isn't possible given lower volumes or longer booking cycles. Act as a proactive strategic partner to product, GM, and cross-functional leaders — surface insights and recomme

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Workplace Operations Program Manager is responsible for leading and scaling programs that span the Workplace Operations organization. This role operates across functions and geographies, owning programs end-to-end while building the structure, processes, and tools that enable the broader team to operate consistently and at scale. The Difference You Will Make: This is a cross-functional role that requires strong program management fundamentals, independent judgment, and the ability to influence stakeholders without direct authority. The ideal candidate is comfortable working in ambiguous environments, skilled at building clarity and alignment, and motivated by improving how teams operate and deliver for employees globally. A Typical Day: Own and manage a portfolio of cross-functional programs with global scope, driving delivery from inception through ongoing operation and continuous improvement Develop and maintain program-level policies, processes, playbooks, and operating standards that enable the Workplace Ops team to deliver consistently across regions and functions Lead cross-functional workstreams in partnership with teams across the organization, ensuring Workplace Ops priorities are clearly represented, aligned, and delivered Identify gaps in current program offerings and proactively develop solutions, often without an established playbook Build and scale operational tooling, workflows, and internal resources that improve team effectiveness and the consistency of the employee-facing experience Develop measurement frameworks and synthesize data and feedback to assess

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Hotels represent one of Airbnb's most exciting growth frontiers, bringing professional hospitality partners onto the platform and making it possible for guests to choose Airbnb for every kind of trip. By ensuring a robust and exceptional hotel supply, the Revenue Operations team plays a critical role in shaping Airbnb's future and delivering on its mission to create a world where anyone can belong anywhere. The Revenue Operations team partners across the company to build world-class Sales, Onboarding, and Account Management capabilities. We support partners across the full journey – from identifying and acquiring the right supply in the right markets, to seamless onboarding and integration, to the tools, programs, and insights that help partners grow and succeed on our platform. We own critical growth levers that ladder directly into business goals, and we build the central infrastructure that powers in-market execution for field teams worldwide. The Difference You Will Make: Acquiring the right hotels in the right markets is one of the most critical drivers of Hotels growth at Airbnb – and this role sits at the center of that effort. As Sr. Lead, Revenue Operations – Hotels Acquisition, you will own the global acquisition operations strategy, partnering with regional sales leaders, marketing, product, and central analytics teams to drive funnel performance, optimize conversion, and scale what works across markets. You will serve as the global subject matter expert on hotel acquisition levers — bringing strategic clarity to how and where we acquire supply, translat

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Strategic Sourcing team is part of Airbnb’s Global Procurement organization and plays a key role in enabling Airbnb to operate efficiently and scale sustainably. We partner closely with internal stakeholders to design and deliver sourcing strategies that align with Airbnb’s business priorities while driving innovation, value, and stakeholder success. We are a collaborative, forward-thinking team that embraces an AI-first mindset — leveraging technology, automation, and data to simplify processes and unlock new efficiencies. Guided by Airbnb’s mission to create a world where anyone can belong, we focus on delivering value through curiosity, creativity, and integrity. Key cross-functional partners: Finance, Legal, Business Operations. The Difference You Will Make: As the Sourcing Manager supporting Engineering and Infrastructure, you will partner directly with engineering leaders to shape how Airbnb sources and manages critical technology capabilities. This role sits at the center of major technical investments, from infrastructure platforms to emerging AI technologies. You will design sourcing strategies that balance cost efficiency, engineering velocity, and long-term scalability. You will also play a key role in advancing how sourcing integrates AI and automation into its workflows. Rather than simply executing procurement processes, you will help modernize them by improving how market intelligence, supplier comparisons, and negotiation insights are generated and used in decision-making. Success in this role means helping engineering teams make faster, better technology d

Apply today! Hourly rate is $18.00/hour . This role is a seasonal onsite position at our Brooklyn Park, MN location. About us: Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here . The Target Enterprise Services (TES) organization is close to the action when it comes to communication—whether with guests or Target team members. From guest service professionals and product designers, to vendor managers and financial and workforce management analysts, TES comprises several key and high-visibility areas that elevate and nurture Target’s distinctive reputation. We cultivate loyalty and satisfaction through exceptional service and support. We foster a culture of responsive, knowledgeable and committed service—from the inside out—through enterprise services our people can count on. TES includes several contact centers focused on the quick and seamless resolution of a variety of issues. From Financial Products Guest Contacts (FPGC) to the Team Member Services (TMS), we pride ourselves on infusing every interaction with that signature Target service that guests and team members alike have come to expect. We directly support Target’s bottom line through building guest loyalty as the retailer of choice and taking care of our team members so that they can get back to the work they do best, from headquarters to stores to distribution centers. As a Seasonal Specialist Financial Products Operations, you will work in the Brooklyn Park facility and provide back-office support to our guests, TES service centers, external vendors and agencies, and business partners by researching, reviewing, and processing written requests in a timely and accurate manner. These requests are related to Financial Products account mai

Starting Hourly Rate / Salario por Hora Inicial: $19.00 USD per hour ALL ABOUT TARGET Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here. ALL ABOUT GENERAL MERCHANDISE Experts of operations, process , and efficiency who enable a consistent experience for our guests . Teams in General Merchandise (GM) prioritize guest experience while blending completion of tasks that ensure product is available and easy to shop – replenishment, pricing and signing, setting, and maintaining the sales floor and the backroom. The GM teams also execute inbound, outbound, and fulfillment responsibilities . At Target , we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a General Merchandise Expert can provide you with the skills and experience of : <d

Starting Hourly Rate / Salario por Hora Inicial: $17.00 USD per hour ALL ABOUT TARGET Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here. ALL ABOUT GENERAL MERCHANDISE Experts of operations, process , and efficiency who enable a consistent experience for our guests . Teams in General Merchandise (GM) prioritize guest experience while blending completion of tasks that ensure product is available and easy to shop – replenishment, pricing and signing, setting, and maintaining the sales floor and the backroom. The GM teams also execute inbound, outbound, and fulfillment responsibilities . At Target , we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a General Merchandise Expert can provide you with the skills and experience of : <d

Starting Hourly Rate / Salario por Hora Inicial: $16.75 USD per hour ALL ABOUT TARGET Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here. ALL ABOUT GENERAL MERCHANDISE Experts of operations, process , and efficiency who enable a consistent experience for our guests . Teams in General Merchandise (GM) prioritize guest experience while blending completion of tasks that ensure product is available and easy to shop – replenishment, pricing and signing, setting, and maintaining the sales floor and the backroom. The GM teams also execute inbound, outbound, and fulfillment responsibilities . At Target , we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a General Merchandise Expert can provide you with the skills and experience of : <d

Starting Hourly Rate / Salario por Hora Inicial: $19.50 USD per hour ALL ABOUT TARGET Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here. ALL ABOUT GENERAL MERCHANDISE Experts of operations, process , and efficiency who enable a consistent experience for our guests . Teams in General Merchandise (GM) prioritize guest experience while blending completion of tasks that ensure product is available and easy to shop – replenishment, pricing and signing, setting, and maintaining the sales floor and the backroom. The GM teams also execute inbound, outbound, and fulfillment responsibilities . At Target , we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a General Merchandise Expert can provide you with the skills and experience of : <d

The Starting Hourly Rate / Salario por Hora Inicial is $18.25 USD per hour. The Pay Range / Rango salarial is $18.25 USD - $27.40 USD per hour. ALL ABOUT TARGET Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here. ALL ABOUT GENERAL MERCHANDISE Experts of operations, process , and efficiency who enable a consistent experience for our guests . Teams in General Merchandise (GM) prioritize guest experience while blending completion of tasks that ensure product is available and easy to shop – replenishment, pricing and signing, setting, and maintaining the sales floor and the backroom. The GM teams also execute inbound, outbound, and fulfillment responsibilities . At Target , we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a General Merchandise Expert can provide you with the skills and experience of</sp

The Starting Hourly Rate / Salario por Hora Inicial is $17.25 USD per hour. The Pay Range / Rango salarial is $17.25 USD - $25.90 USD per hour. ALL ABOUT TARGET Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here. ALL ABOUT GENERAL MERCHANDISE Experts of operations, process , and efficiency who enable a consistent experience for our guests . Teams in General Merchandise (GM) prioritize guest experience while blending completion of tasks that ensure product is available and easy to shop – replenishment, pricing and signing, setting, and maintaining the sales floor and the backroom. The GM teams also execute inbound, outbound, and fulfillment responsibilities . At Target , we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a General Merchandise Expert can provide you with the skills and experience of</sp

Starting Hourly Rate / Salario por Hora Inicial: $18.75 USD per hour ALL ABOUT TARGET Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here. ALL ABOUT GENERAL MERCHANDISE Experts of operations, process , and efficiency who enable a consistent experience for our guests . Teams in General Merchandise (GM) prioritize guest experience while blending completion of tasks that ensure product is available and easy to shop – replenishment, pricing and signing, setting, and maintaining the sales floor and the backroom. The GM teams also execute inbound, outbound, and fulfillment responsibilities . At Target , we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a General Merchandise Expert can provide you with the skills and experience of : <d