Guest Service Associate in United States

🚨 Immediate Hiring | Swing into a Job You’ll Love at Topgolf! At Topgolf, we believe in the unlimited power of play to drive fun, connection and innovation. Whether you work behind the scenes or directly engaging with Players, your role is key in bringing people together and redefining entertainment. We’re seeking fun-loving individuals who are serious about delivering excellence and results but who don’t take themselves too seriously. If you excel in a fast-paced, collaborative environment focused on creativity and incredible experiences, Topgolf is the place for you. Grow your career, make an impact and allow your individuality and ideas to fuel your success! What We’re Seeking Does hearing your favorite song make you spontaneously break out in dance? Does making someone else’s day special give you all the feels? Do you love waking up knowing no two days will look the same? If you answered yes to those questions, you’re the one one we’ve been looking for! We’re seeking fun-loving, dedicated and caring team members for a variety of hourly positions who are fanatical about putting a smile on our Players’ and fellow Playmakers’ faces. What’s In It for You? Cha-ching: Our hourly wages are competitive, and tips are available for certain positions. Benefits: Health, dental, vision, 401(k) playmaker match, paid time off, free mental well-being platform – and that’s just for starters for those who qualify. Flexibility: Day, night and weekend shifts are on the table, sure to satisfy both the part-time and full-time seeker. Perks: Enjoy FREE game play, discounted food and retail items, and weekly Playmaker meals—get ready to be the most popular person in your friend group! Career Growth: We don’t just say we offer career growth – we have countless examples of Playmakers who have skyrocketed w

Job Responsibilities Assist guests in finding and purchasing products. Provide information about products, promotions, and store policies. Operate cash registers and handle transactions accurately. Restock shelves and merchandise products as needed. Maintain a clean and organized store environment. Answer guest inquiries and resolve issues or complaints. Collaborate with team members to achieve sales targets. Contribute to a positive and welcoming shopping experience. Critical Skills & Experience Requirements High school diploma or equivalent. Previous retail or guest service experience preferred. Strong communication and interpersonal skills. Attention to detail and the ability to handle cash transactions accurately. Ability to work effectively in a team environment. Basic computer skills for operating cash registers and inventory systems. Excellent guest service skills and a friendly demeanor. Min 15.00 - Max 15.00 Position Pay Range BENEFITS Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform – and that’s just for starters for those who qualify. View team member benefits here. ADA The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties. EEO Statement Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly

Busser-Job Responsibilities: Pre-bussing while guests are in the bays Clear and reset tables efficiently to prepare them for new guests. Provide exceptional guest service by being attentive and responsive to guest needs. Empty bus carts in dish area and replace with empty carts regularly. Empty and clean trash receptacles regularly. Maintain cleanliness and organization in the venue, including sweeping and cleaning as needed. Follow all safety and sanitation procedures to maintain a clean and safe environment. Work collaboratively with other associates to ensure a smooth and enjoyable dining and gaming experience for guests. Food Runner-Job Responsibilities: Ensure prompt delivery of food orders to the correct tables. Provide exceptional guest service by being attentive and responsive to guest needs. Monitor and replenish condiments and supplies as needed. Follow all safety and sanitation procedures to maintain a clean and safe environment. Communicate effectively with the kitchen and waitstaff. Work collaboratively with other associates to ensure a smooth and enjoyable dining and gaming experience for guests. Provide excellent guest service and address guest needs. Assist in clearing and cleaning tables when required. Critical Skills & Experience Requirements Strong work ethic and attention to detail. Ability to work in a fast-paced environment. Team player with excellent communication skills. Basic knowledge of food safety and sanitation. No specific prior experience required; training will be provided. Pay Range: Min$14.00 (Tip Eligible) - Max $14.00 (Tip Eligible) BENEFITS Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform – and that’s just for starters for those who qualify. <a target="_blank" href="https://

Job Responsibilities Welcome and assist players with check-in and reservations. Provide information about the venue, gameplay, and promotions. Help with golf clubs and equipment. Ensure the cleanliness and organization of venue. Offer retail items to guests, and keep retail area stocked and organized. Respond promptly to guest inquiries and requests. Give guests game demonstrations and enforce safety guidelines. Critical Skills & Experience Requirements Excellent customer service and communication skills. Ability to work effectively in a team. Basic computer skills for reservations and check-in. Physical ability to lift and move golf bags and equipment. BENEFITS Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform – and that’s just for starters for those who qualify. View team member benefits here. ADA The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties. EEO Statement Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes

Job Responsibilities Welcome and assist players with check-in and reservations. Provide information about the venue, gameplay, and promotions. Help with golf clubs and equipment. Ensure the cleanliness and organization of venue. Offer retail items to guests, and keep retail area stocked and organized. Respond promptly to guest inquiries and requests. Give guests game demonstrations and enforce safety guidelines. Critical Skills & Experience Requirements Excellent customer service and communication skills. Ability to work effectively in a team. Basic computer skills for reservations and check-in. Physical ability to lift and move golf bags and equipment. Pay Range: Min $16.00-Max $18.00 Position Pay Range BENEFITS Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform – and that’s just for starters for those who qualify. View team member benefits here. ADA The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties. EEO Statement Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic

Job Responsibilities Welcome and assist players with check-in and reservations. Provide information about the venue, gameplay, and promotions. Help with golf clubs and equipment. Ensure the cleanliness and organization of venue. Offer retail items to guests, and keep retail area stocked and organized. Respond promptly to guest inquiries and requests. Give guests game demonstrations and enforce safety guidelines. Critical Skills & Experience Requirements Excellent customer service and communication skills. Ability to work effectively in a team. Basic computer skills for reservations and check-in. Physical ability to lift and move golf bags and equipment. BENEFITS Free Play & 1/2 price food! Health, dental, vision, 401(k) playmaker match, free mental well-being platform – and that’s just for starters for those who qualify. View playmaker benefits here. ADA The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties. EEO Statement Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and

WHAT YOU WILL DO Lead the Floor Supervise the team during service to ensure every guest interaction meets Topgolf's best-in-class standard Coach and develop team members in real time to build skills, confidence, and accountability Uphold operating procedures, service standards, and safety protocols throughout every shift Drive Associate engagement and create an environment where people are proud to work Run the Operation Execute opening and closing procedures with consistency and attention to detail Ensure work rules, compliance standards, and SOPs are followed across the team during your shift Manage shift flow and adjust in real time when volume, staffing, or guest needs change Assist with other business functions including team member development, ordering, inventory, facilities, and marketing as needed Representing the Culture Demonstrate Topgolf's Core Values in every interaction with guests and the team: Fun, One Team, Excellence, Courage, and Caring Be the kind of leader your team wants to follow, and your guests remember for the right reasons Hold yourself and your team to a high standard without losing the energy and fun that makes Topgolf, Topgolf Perform other operational duties as assigned by your manager WHY YOU’LL LOVE IT HERE You'll lead a team in one of the most high-energy guest entertainment environments around No two shifts are the same, and you'll be challenged and engaged every time you walk in You'll build real leadership skills with visibility, responsibility, and support from the management team You'll work somewhere that values the guest experience as much as you do CORE COMPETENCIES FOR SUCCESS Being Resilient

Job Responsibilities Provide leadership and guidance to team members to achieve performance targets. Monitor and evaluate team performance, providing regular feedback and coaching. Collaborate with other departments to ensure seamless workflow and quality service delivery. Identify and resolve operational issues and guest concerns promptly. Promote a positive and inclusive team culture, fostering associate engagement and development. Ensure compliance with company policies, procedures, and safety standards. Prepare and present regular reports on team performance and key metrics. Perform other operational duties as assigned by your manager Critical Skills & Experience Requirements High school diploma or equivalent work experience. High volume restaurant experience preferred Proven experience in a leadership or supervisory role. Excellent communication, interpersonal, and problem-solving skills. Strong organizational and time-management abilities. Ability to motivate and inspire a diverse team to achieve goals. Proficiency in relevant software and tools. Knowledge of industry-specific regulations and best practices. Availabilit to work varied shifts, including evenings, weekends and holidays Ability to stand and walk for long periods of time including maneuvering up and down stairs BENEFITS Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform – and that’s just for starters for those who qualify. View team member benefits here. ADA The above stat

Job Responsibilities Provide leadership and guidance to team members to achieve performance targets. Monitor and evaluate team performance, providing regular feedback and coaching. Collaborate with other departments to ensure seamless workflow and quality service delivery. Identify and resolve operational issues and guest concerns promptly. Promote a positive and inclusive team culture, fostering associate engagement and development. Ensure compliance with company policies, procedures, and safety standards. Prepare and present regular reports on team performance and key metrics. Perform other operational duties as assigned by your manager Critical Skills & Experience Requirements High school diploma or equivalent work experience. Proven experience in a leadership or supervisory role. Excellent communication, interpersonal, and problem-solving skills. Strong organizational and time-management abilities. Ability to motivate and inspire a diverse team to achieve goals. Proficiency in relevant software and tools. Knowledge of industry-specific regulations and best practices. Availabilit to work varied shifts, including evenings, weekends and holidays Ability to stand and walk for long periods of time including maneuvering up and down stairs MIN 20.00 - MAX 22.00 Position Pay Range BENEFITS Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform – and that’s just for starters for those who qualify. View team member benefits here. ADA The above statements cover wha

Job Responsibilities Provide leadership and guidance to team members to achieve performance targets. Monitor and evaluate team performance, providing regular feedback and coaching. Collaborate with other departments to ensure seamless workflow and quality service delivery. Identify and resolve operational issues and guest concerns promptly. Promote a positive and inclusive team culture, fostering associate engagement and development. Ensure compliance with company policies, procedures, and safety standards. Prepare and present regular reports on team performance and key metrics. Perform other operational duties as assigned by your manager Critical Skills & Experience Requirements High school diploma or equivalent work experience. Proven experience in a leadership or supervisory role. Excellent communication, interpersonal, and problem-solving skills. Strong organizational and time-management abilities. Ability to motivate and inspire a diverse team to achieve goals. Proficiency in relevant software and tools. Knowledge of industry-specific regulations and best practices. Availabilit to work varied shifts, including evenings, weekends and holidays Ability to stand and walk for long periods of time including maneuvering up and down stairs ADA The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties. EEO Statement Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, includi

Job Responsibilities Provide leadership and guidance to team members to achieve performance targets. Monitor and evaluate team performance, providing regular feedback and coaching. Collaborate with other departments to ensure seamless workflow and quality service delivery. Identify and resolve operational issues and guest concerns promptly. Promote a positive and inclusive team culture, fostering associate engagement and development. Ensure compliance with company policies, procedures, and safety standards. Prepare and present regular reports on team performance and key metrics. Perform other operational duties as assigned by your manager Critical Skills & Experience Requirements High school diploma or equivalent work experience. Proven experience in a leadership or supervisory role. Excellent communication, interpersonal, and problem-solving skills. Strong organizational and time-management abilities. Ability to motivate and inspire a diverse team to achieve goals. Proficiency in relevant software and tools. Knowledge of industry-specific regulations and best practices. Availabilit to work varied shifts, including evenings, weekends and holidays Ability to stand and walk for long periods of time including maneuvering up and down stairs BENEFITS Free Play & 1/2 price food! Health, dental, vision, 401(k) playmaker match, free mental well-being platform – and that’s just for starters for those who qualify. View playmaker benefits here. ADA The above statements cover what are generally believed to be principal

Job Responsibilities Provide leadership and guidance to team members to achieve performance targets. Monitor and evaluate team performance, providing regular feedback and coaching. Collaborate with other departments to ensure seamless workflow and quality service delivery. Identify and resolve operational issues and guest concerns promptly. Promote a positive and inclusive team culture, fostering associate engagement and development. Ensure compliance with company policies, procedures, and safety standards. Prepare and present regular reports on team performance and key metrics. Perform other operational duties as assigned by your manager Critical Skills & Experience Requirements High school diploma or equivalent work experience. Proven experience in a leadership or supervisory role. Excellent communication, interpersonal, and problem-solving skills. Strong organizational and time-management abilities. Ability to motivate and inspire a diverse team to achieve goals. Proficiency in relevant software and tools. Knowledge of industry-specific regulations and best practices. Availabilit to work varied shifts, including evenings, weekends and holidays Ability to stand and walk for long periods of time including maneuvering up and down stairs Min 25.00 - Max 28.00 Position Pay Range BENEFITS Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform – and that’s just for starters for those who qualify. <span style="color:#000

Job Responsibilities Provide leadership and guidance to team members to achieve performance targets. Monitor and evaluate team performance, providing regular feedback and coaching. Collaborate with other departments to ensure seamless workflow and quality service delivery. Identify and resolve operational issues and guest concerns promptly. Promote a positive and inclusive team culture, fostering associate engagement and development. Ensure compliance with company policies, procedures, and safety standards. Prepare and present regular reports on team performance and key metrics. Perform other operational duties as assigned by your manager Critical Skills & Experience Requirements High school diploma or equivalent work experience. Proven experience in a leadership or supervisory role. Excellent communication, interpersonal, and problem-solving skills. Strong organizational and time-management abilities. Ability to motivate and inspire a diverse team to achieve goals. Proficiency in relevant software and tools. Knowledge of industry-specific regulations and best practices. Availabilit to work varied shifts, including evenings, weekends and holidays Ability to stand and walk for long periods of time including maneuvering up and down stairs Renton Pay Ray $26.50 - $29.75 Position Pay Range BENEFITS Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform – and that’s just for starters for those who qualify. <sp

Job Responsibilities Provide leadership and guidance to team members to achieve performance targets. Monitor and evaluate team performance, providing regular feedback and coaching. Collaborate with other departments to ensure seamless workflow and quality service delivery. Identify and resolve operational issues and guest concerns promptly. Promote a positive and inclusive team culture, fostering associate engagement and development. Ensure compliance with company policies, procedures, and safety standards. Prepare and present regular reports on team performance and key metrics. Perform other operational duties as assigned by your manager Critical Skills & Experience Requirements High school diploma or equivalent work experience. Proven experience in a leadership or supervisory role. Excellent communication, interpersonal, and problem-solving skills. Strong organizational and time-management abilities. Ability to motivate and inspire a diverse team to achieve goals. Proficiency in relevant software and tools. Knowledge of industry-specific regulations and best practices. Availabilit to work varied shifts, including evenings, weekends and holidays Ability to stand and walk for long periods of time including maneuvering up and down stairs Min 17.50 - Max 22.00 BENEFITS Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform – and that’s just for starters for those who qualify. View team member benefits here. <

Job Responsibilities Provide leadership and guidance to team members to achieve performance targets. Monitor and evaluate team performance, providing regular feedback and coaching. Collaborate with other departments to ensure seamless workflow and quality service delivery. Identify and resolve operational issues and guest concerns promptly. Promote a positive and inclusive team culture, fostering associate engagement and development. Ensure compliance with company policies, procedures, and safety standards. Prepare and present regular reports on team performance and key metrics. Perform other operational duties as assigned by your manager Critical Skills & Experience Requirements High school diploma or equivalent work experience. Proven experience in a leadership or supervisory role. Excellent communication, interpersonal, and problem-solving skills. Strong organizational and time-management abilities. Ability to motivate and inspire a diverse team to achieve goals. Proficiency in relevant software and tools. Knowledge of industry-specific regulations and best practices. Availabilit to work varied shifts, including evenings, weekends and holidays Ability to stand and walk for long periods of time including maneuvering up and down stairs BENEFITS Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform – and that’s just for starters for those who qualify. View team member benefits here. <p style="text-align: