Head Of Quality Assurance in United States

About the Team Business Marketing helps organizations understand and put OpenAI’s products to work. Our creative team brings that story to life across campaigns, launches, and everyday marketing experiences. We work closely with marketing partners to make ambitious, thoughtful creative work that connects with business audiences. About the Role We’re looking for a Creative Operations Lead who knows how to get exceptional creative work made at extraordinary speed and scale. Reporting to the Head of Creative, Business you will run creative resourcing, budget management, and studio operations across our internal team, contractors, and agencies; balancing ongoing campaigns with rapidly emerging launches and requests. You’ll turn ambitious briefs and tight timelines into achievable production plans, match work to the right talent, and keep multiple teams moving without sacrificing craft or quality. This requires inventive resource management: knowing when to add capacity, batch work, reuse assets, adjust scope, or enable marketers to self-serve. AI is essential to making this possible. You’ll be a hands-on builder who works with creatives, producers, and S&O to improve briefing, accelerate production, and remove repetitive work. Your success will show up in the volume and quality of work the studio delivers, the clarity teams have, and how effectively you use their time. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Own creative resourcing and studio operations across internal teams, contractors, and agencies, matching the right skills and capacity to each project. Build and run practical capacity planning and staffing systems that balance durable campaign work with fast-moving launches and new requests. Partner with Strategy & Operations as briefs take shape to assess creative effort, dependencies, and readiness, then translate prioriti

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role: As our GTM Compensation Lead on Commercial Operations, you’ll own commissions strategy, design, and execution for GTM. This is an opportunity to evolve how GTM Comp supports a growing GTM org through Notion’s AI-era selling motion and Enterprise growth. You’ll set the incentive systems that shape how our sellers focus, partner, and grow with customers. On a typical week, you’ll work with senior GTM leaders — including the Head of Sales and geo leaders — to translate business priorities into clear, accurate, scalable comp programs. What You'll Achieve: By your 90th day, map the current GTM Comp operating model and publish a roadmap for evolving the function as GTM grows. Introduce AI quick wins that improve the quality of work: triage inbound questions, help reps estimate payouts, flag discrepancies across systems, and automate reminders tied to the comp calendar. Build a planning-cycle framework that makes design inputs, trade-offs, decision rights, and timelines clear across GTM, Finance, and Commercial Operations. Provide board-level updates, including clear reporting on plan health, payout accuracy, systems quality

About the Team We are a small and fast-moving partnerships team that shapes and executes OpenAI’s most important collaborations. Your mission is to define and lead the strategy, roadmap, operating model, and growth of OpenAI’s B2B marketplace. You will build the scalable foundation through which customers discover, evaluate, adopt, and manage trusted third-party solutions built on and with OpenAI’s models. About the Role You are a senior marketplace and ecosystem leader with strong judgment, high ownership, and a track record of building scaled B2B platforms. You are comfortable moving between product design, commercial strategy, ecosystem development, and operations, and you can create clarity where there is no playbook. You bring the credibility to align senior internal and external stakeholders while moving quickly and executing at a high bar. Key Responsibilities Define the vision, strategy, roadmap, and success metrics for OpenAI’s marketplace. Own marketplace business performance across partner supply, customer demand, adoption, transaction volume, partner success, solution quality, and customer trust. Partner closely with product and engineering to shape discovery, listing, evaluation, procurement, billing, deployment, identity, governance, security, and measurement capabilities. Build a high-quality ecosystem of ISVs, developers, service providers, and other third-party solution partners. Design marketplace commercial models, policies, incentives, and partner economics with finance, legal, security, policy, and operations. Create scalable go-to-market motions across sales, co-sell, private offers, marketing, and customer success. Establish standards for solution quality, safety, compliance, performance, and lifecycle management. Build and lead the marketplace team and operating cadence, aligning cross-functional owners against clear priorities and outcomes. Qualifications 15+ years of experience in marketplaces, platforms, ecosystems, product, partnerships,

The Programmatic Media Group Manager is a highly experienced and influential leader responsible for shaping, executing, and optimizing Citi's programmatic media investments, specifically leading Citi’s programmatic media team. This pivotal role requires over 10 years of progressive experience, demonstrating expert-level, hands-on proficiency in leading media activation platforms, coupled with strategic oversight of technical implementations, advanced optimization methodologies, and rigorous analysis of performance and quality metrics. The incumbent will lead a hands-on-keyboard team, safeguarding Citi’s brand while driving significant business outcomes, managing and mentoring programmatic professionals, and ensuring robust governance and operational excellence. Reporting into the Head of Media Transformation and AdTech, this role is essential in influencing both Citi’s internal approach and the broader industry ecosystem through best-in-class strategic technology partnerships, positioning Citi at the forefront of a privacy-first, opt-in advertising experience. Responsibilities: Strategic Leadership & Team Management: Lead, mentor, and develop a high-performing in-house team of programmatic media analysts and coordinators. Oversee day-to-day operations, foster a culture of continuous learning, ensure high performance, and facilitate career growth for team members. Experience building and scaling an in-house programmatic media team is a significant plus. Advanced Platform Strategy & Execution: Define and lead Citi’s future-proof platform capabilities strategy, identifying, evaluating, and implementing best-in-class solutions for media activation, sophisticated optimization, and robust measurement. Maintain expert-level, hands-on proficiency in leading programmatic buying platforms, including non-negotiable expertise in DV360, to guide advanced campaign architecture, intricate bid strategies, and complex opti

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. The Head of Revenue Enablement at Appian is responsible for leading and managing a high-performing GTM enablement organization that supports Field Sales across four global theaters (North America Commercial, US Public Sector, EMEA, APJ), Solution Consulting, Partner Channels, and Onboarding. This role will oversee a team of 7-8 direct reports and manage strategic vendor relationships, notably with Seismic. What You’ll Do: Lead & Scale: Manage, coach, and drive accountability across a global team of 7-8 enablement professionals covering Field Enablement, Solution Consulting, Partner Channels, and Onboarding. Architect Strategy: Develop and execute a cohesive, global enablement roadmap aligned with Appian's revenue objectives, ensuring programs are effectively localized across North America, US Public Sector, EMEA, and APJ. Optimize Tech & Process: Own the strategic vendor relationship, contract negotiation, and platform optimization for Seismic , integrating it deeply into daily sales workflows. Drive Deal Rigor: Accelerate sales productivity and increase deal sizes by institutionalizing the MEDDPICC framework and the Ambition Planning methodology globally. Accelerate Time-to-Productivity: Oversee the modernization of onboarding programs for new sellers and solution consultants to dramatically reduce ramp times. Measure Impact: Establish clear, data-driven enablement KPIs, tracking program adoption, sales velocity, and value engineering utilization to present directly to executive leadership. Required Qualifications: Education: Bachelor’s De

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Brand Studio sits at the center of everything Stripe shows the world — from visual identity and brand systems to campaigns, events, digital experiences, and global marketing. The studio functions as a creative multiplier: setting the standards, building the systems, and producing the work that helps Stripe show up with intention and quality across every touchpoint. World-class creative output requires world-class operational infrastructure. Brand Operations is the function that makes Brand Studio's work possible at scale — not by managing the execution, but by architecting the conditions that enable it. That means shaping what enters the studio, ensuring clarity before a brief is written, and building the systems that allow creative directors and producers to focus on what they're here to do: create exceptional work. What you’ll do Most operations leaders are brought in to fix problems. We're looking for someone who prevents them — and designs the system in which prevention becomes the norm. The Head of Brand Operations exists upstream from creative execution. This role's job is to ensure the work entering Brand Studio is strategically aligned, clarified, prioritized, resourced, and fully prepared for delivery before it ever reaches a creative director or producer. It also means ensuring the company understands how to work with Brand Studio — what it takes to be a ready partner, and where a given initiative stands on the roadmap. When th

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. Vanta is hiring for a Head of Design (VP) to lead our design organization — setting direction for a ~40-person team, shaping the next generation of AI-native product experiences, and building the quality systems that let great design ship at scale. The Design team at Vanta shapes how security and compliance teams experience Vanta — from a startup founder building their security program for the first time to an enterprise security team managing hundreds of controls. The org spans all areas of Vanta — GRC, Trust, Platform, Self-serve, and AI — and includes product designers, visual designers, design engineering, content designers, and a user researcher, led by experienced design directors. As AI fundamentally changes what products can do and how they get built, this team is at an inflection point: the right leader will define what it means for a design org to be genuinely AI-forward — enabling designers to move faster, ship more, and contribute to product direction and delivery in new ways. This is the right role for a design leader who leads with AI fluency, brings strong taste and craft across interaction design and visual design, and has the operational instincts to build the systems that make quality a consistent property of the whole org. What you’ll do as Head of Design at Vanta: Lead a team of ~40 designers and design directors across GRC, Trust, Platform, Self-serve, and AI — setting org-wide direction and enabling each leader to do their best work Lead the team building the next generation of agentic, AI-native product experiences — defining what great design looks like as Vanta’s products are increasingly shaped by AI E

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! The Opportunity We're seeking an experienced Head of Non-Tech Talent to lead our comprehensive hiring strategy for all non-technical roles. This is a pivotal position as we build out our capabilities across General and Administrative (G&A) Go to Market (GTM) Finance, Legal, and other business-critical functions. You'll transform how we attract, hire, and develop top talent beyond while building and coaching a high performing global talent team. This is an opportunity to join an ambitious high performing, scale up company. Key Responsibilities Strategic Talent Leadership: Develop and execute the non-tech talent strategy aligned with Cohere's growth plan and business objectives while partnering with TA leads across the organization Team Development & Coaching: Recruit, mentor, and develop a high-performing team of non-tech recruiters, sourcers, and coordinators; create career paths and succession plans Process Innovation: Design and implement scalable hiring processes for non-technical roles while maintaining our high-quality standards Business Partnership: Serve as the primary talent advisor to our Talent Leads and partne

About the Team Employee Tech & Experience (ETX) helps people at OpenAI do their most ambitious work. Across Helpdesk, Executive Support, Systems Operations, Logistics and AV, we make technology simple, reliable and secure. Employee needs guide what we build, improve and choose to eliminate. About the Role Reporting to the Head of Global IT, you’ll lead ETX globally, building on the team’s capabilities and customer-zero work to continually advance the employee experience. You’ll shape ETX’s strategy, investment priorities and operating model in partnership with leadership across the company, turning new capabilities into measurable amplification. You’ll develop leaders and strengthen teams where people feel valued, own meaningful work and enjoy working together. This role is based at our San Francisco headquarters and requires an in-office presence. In this role, you will: Lead the next stage of ETX’s global growth across Helpdesk, SysOps, Logistics and AV, with a shared strategy and accountability for employee outcomes. Continually elevate the employee experience through research and design, directing investment to simplify entire user journeys, remove unnecessary effort and amplify what employees can accomplish. Accelerate ETX’s agent-led and customer-zero work as capabilities advance: continually challenge which workflows need to exist, extend what agents can own end to end and evolve the operating model to deliver measurable amplification. Develop leaders who earn trust, grow others and sustain an environment where people feel valued, take pride in their work and enjoy working together. Give people meaningful ownership and opportunities to stretch and grow, with clear priorities and sustainable workloads. Scale global services to support company growth, with clear commitments to reliability, security, responsiveness, and effective controls. Measure performance through employee effort, service quality, and time to resolution. Shape priorities and investment wi

OVERVIEW: The Insights product is an offering for Guidepoint's institutional investment and corporate clients, now in its 9 th year, that offers teleconferences, surveys, in-person events, and AI-facilitated data and content. The teleconferences live in an online library portal, which covers a wide of industries/topics that enables our clients to make informed decisions. All content features experts from Guidepoint’s proprietary global network and is conceptualized and hosted by former investment professionals (i.e. hedge fund analysts), sell-side equity research analysts, and industry professionals. This is a hybrid position based in our New York City office. What you'll do: Build and lead a high-caliber research team: Recruit, develop, and manage a group of analysts producing differentiated, investor-grade insights across the technology, media and telecom (TMT) space, with full ownership over research quality, agenda-setting, and output. Own the research strategy and content roadmap: Define what gets covered and why—shaping expert calls, thematic work, and proprietary content aligned with real-time public equity investor demand Drive business growth and AI-enabled innovation: Partner with commercial and product teams to launch new research offerings, leveraging AI to scale insight generation, enhance workflows, and create differentiated products for institutional investor clients. What you have: Bachelor’s degree or Master’s degree Minimum 10 years of sell-side or buy-side analyst experience Must follow bottoms-up, fundamental approach to investment research focusing on individual companies Has covered all parts of the global TMT sector (Enterprise Software, Hardware & Semis and Consumer Internet); candidates must be current on company/industry knowledge Ability to work in a fast-paced entrepreneurial environment Outgoing personality with the ability to speak with people at all professional levels Intellectual curiosity and desire

Datadog is hiring a Head of Global Executive Support to lead and scale our Executive Support organization. This is a leadership role responsible for the strategy, operations, and people development of a global team spanning Executive Assistants, Senior EAs, Team Leads, and Managers. The leader will serve as the connective tissue between executive leadership and the broader organization, helping to set the standard for operational excellence, building scalable systems, and developing the next generation of EA talent. Datadog's Executive Support team is a high-visibility, high-impact function that directly enables our most senior leaders to operate at their best. As the leader, you'll shape how the entire function runs; building a team culture grounded in excellence, discretion, and genuine partnership. The right person for this role brings deep expertise in executive-level support, a systems mindset, and a track record of leading high-performing administrative organizations. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do Lead and develop a global, multi-level executive assistant team Define the long-term vision and operating model for Executive Support at Datadog Drive headcount planning, resource allocation, and org design as the company scales Develop and maintain policies, playbooks, and documentation that standardize high-quality support across all executive stakeholders Identify and implement process improvements that increase efficiency and reduce friction across the organization Act as an escalation point for complex, high-stakes, or sensitive executive support needs Maintain discretion and judgment around confidential information at the highest levels of the organization Partner with Finance, Legal, People, and leaders across

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. THE ROLE We’re looking for a Head of Environment to build the physical expression of Baseten as we grow from roughly 300 employees today to more than 2,000 over the next couple of years. You’ll own the environments, spaces, and experiences that define what it feels like to work at Baseten. This is equal parts operations, hospitality, design, and strategy. You’ll partner closely with our founders and leadership team to create an environment that scales with the company while remaining unmistakably Baseten. You’ll inherit a strong Workplace Experience team and continue to evolve the function into one of the defining strengths of the company. We’re looking for someone who has built and scaled world-class workplace functions before; someone who has seen what’s ahead and can help us get there faster. RESPONSIBILITIES Own Baseten’s global workplace and real estate strategy, developing the long-term roadmap for how our physical footprint evolves as we scale from hundreds to thousands of employees. Lead real estate planning, site selection, expansions, and significant capital investments across our headquarters, growing network of smaller offices, and future international locations. Build and operate exceptional workplaces. Own end-to-end workplace operations, office buildouts, relocations, and launches, ensuring every office runs smoothly with an uncompromising bar for quality, hospitality, and attention to detail. Define the

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. Plaid sits at the center of digital finance, helping millions of consumers connect their financial accounts to the apps they use every day. Our Support team plays a critical role—delivering fast, high-quality help that resolves issues and helps customers get more from our products. As Head of Support, you will own our global support strategy and outcomes across customer and consumer support, leading a distributed team that works across channels, products, and industries. You’ll be responsible for uniting our customer and consumer support motions, evolving our Customer Success Package business, and using support as a strategic lever to influence product quality, roadmap, and Plaid’s brand in the market. This is a highly visible role with the opportunity to lead a multimillion-dollar business, shape end-to-end experiences, and build the gold standard for support in fintech. Responsibilities Own the global support strategy and outcomes across SLAs, CSAT, revenue, and support quality. Unite our customer and consumer support teams into a single, high‑performing organization that is a true differentiator for Plaid. Lead, grow, and coach managers and ICs across regions and time zones; drive performance, ca

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. The Head of Product Marketing will own the end-to-end strategy, operating model, performance bar, and talent development for the Product Marketing function at Plaid. This leader will: Set the PMM Strategy & Operating Model Own and operationalize the PMM structure (Product Areas and Industry)  Finalize and institutionalize the PMM operating model Define clear “PMM does / PMM does not” guardrails Clarify cross-functional engagement norms with Product, GTM, Marketing, Comms Establish KPI frameworks that tie PMM work to measurable business impact Elevate Quality & Narrative Coherence Own Plaid’s central product narrative Raise the messaging and positioning bar across all products Ensure consistent product naming, positioning discipline, and storytelling rigor Drive Business Impact Partner with Product on product-market fit strategy Partner with GTM leadership to increase: Quota attainment Time to close Campaign lift for priority industries  Ensure launch discipline, release alignment, and post-launch optimization Build and Develop a Championship PMM Team Directly manage senior PMM leads Reset expectations where unclear scope exists Upgrade performance management and leveling rigor  Coach s