It Operations Analyst in United States

About the Role The Engineering Acceleration team builds and operates the foundational systems that engineers use to build, test, and ship ChatGPT, the API, and OpenAI's infrastructure. We are looking for an engineer to help evolve OpenAI's build and continuous integration systems for a fast-growing engineering organization. This role sits at the intersection of developer productivity, build systems, distributed infrastructure, and software quality. You will work on the systems that determine how quickly and confidently engineers can move: Bazel-based builds, Buildkite pipelines, test selection, remote caching and execution, CI observability, and tooling that helps engineers understand and fix failures quickly. Our mission is to make OpenAI one of the most productive engineering organizations in the world while preserving a high bar for correctness, reliability, and safety. The best version of this work is invisible when it succeeds: builds are fast, tests are trusted, CI failures are understandable, and engineers can focus on shipping useful systems instead of fighting infrastructure. In This Role, You Will Own and evolve Bazel-based build and test workflows across a large, polyglot monorepo. Design and maintain Starlark rules, macros, toolchains, and integrations that make builds reproducible, hermetic, and easy for product teams to adopt. Improve CI performance and reliability across Buildkite pipelines, including queue time, build time, cache hit rates, test sharding, retry behavior, and flake isolation. Build systems that reduce unnecessary CI work through affected-target detection, dependency graph analysis, test selection, caching, batching, and smarter scheduling. Improve local development workflows so engineers can reproduce CI behavior, debug build failures, and iterate quickly without learning every detail of the build stack. Operate and optimize build infrastructure across Docker/OCI images, Kubernetes-based runners, cloud resources, and remote cache/exec

About the Team With Codex we’re building an AI software engineer. One that you can pair with, delegate to, or even ask to take on future tasks proactively. Our team is a fast-moving group within OpenAI, bringing together research, engineering, design, and product. We iteratively build the Codex agent harness and product to get the most out of the model, and we iteratively train the model to be great at complex software engineering tasks. The Codex team is responsible for building state-of-the-art AI systems that can write code, reason about software, and act as intelligent agents for developers and non-developers alike. We operate across research, engineering, product, and infrastructure; owning the full lifecycle of experimentation, deployment, and iteration on novel coding capabilities. Codex Enterprise builds the ecosystem building blocks, discovery surfaces, and enterprise capabilities that help Codex spread across developers, teams, and organizations worldwide. It is a cross-cutting team that works across the stack to build both delightful product experiences and fundamental platform capabilities. Its customers range from individual developers and small teams to large enterprises, and our mission is critical to achieving the vision of Codex as a proactive teammate. About the Role As we grow, we’re focused on turning Codex from a powerful individual tool into a production-grade teammate for entire organizations. You will work across internal OpenAI teams and external customers, from fast-moving startups to large enterprises, to make it possible to deploy, operate, and trust Codex in increasingly demanding real-world environments. As Codex’s consumer adoption accelerates, enterprise demand is growing just as quickly, and there is also increasing opportunity to expand Codex through ecosystem capabilities that unlock new workflows, integrations, and discovery. This team helps turn messy, real-world team requirements into robust, repeatable, and scalable product and

About the Team The Artifacts team is building the AI-native creation layer for documents, spreadsheets, slide decks, dashboards, reports, analyses, and new forms of interactive work products. We are rethinking what creation looks like when models can move from an ambiguous user goal to a polished, editable artifact with strong structure, taste, correctness, and speed. This is a high-agency team working across product, infrastructure, and research. We partner closely with model training teams to shape how frontier models create artifacts, and with ChatGPT product teams to turn those capabilities into experiences that millions of people can use. The work spans full-stack product engineering, model integration, rendering and editing systems, collaboration, storage, evaluation loops, and production reliability. Our ambition is to build the premier product experience for AI-generated artifacts: starting with familiar work products like slides, sheets, and docs, then expanding into new artifact types that are only possible in an AI-native world. About the Role As Engineering Manager, Artifacts, you will lead and grow the engineering team responsible for building this product and technical foundation. You will manage a team of full-stack and infrastructure-oriented engineers, set technical direction, and stay hands-on enough to shape architecture and debug hard problems. This role sits at the intersection of product engineering, research, and infrastructure. You will partner with researchers on how models are trained and evaluated for artifact creation, with product and design on the user experience. This is a strong fit for a technical manager who wants to build and ship, not only coordinate. The team has a fast trajectory, so you will help define both the product surface and the team that builds it. In this role, you will: Lead, manage, and grow a team building AI-native artifact creation experiences across documents, spreadsheets, slide decks, and emerging artifact form

About the Team The Future of Computing Research team is an applied research team within the Consumer Devices group focused on developing new methods, models, and evaluation frameworks that support our vision for the future of computing. We work at the frontier of multimodal AI, helping turn emerging model capabilities into product experiences that are useful, delightful, and worthy of long-term trust. Our work explores a new class of AI systems that can learn over time, adapt to individuals, and support people in the flow of daily life. This includes long-term memory, user modeling, and personalization systems that are aligned not just with immediate satisfaction, but with a person’s broader goals, values, and well-being. We work closely across research, engineering, design, product, and safety to define what it means to build AI systems that know you over time, act at the right moment, and help in ways that are context-aware, respectful, and demonstrably beneficial. About the Role We are looking for a Research Engineer / Scientist to join the Future of Computing Research team to work on RLHF and post-training for personalized, multimodal AI systems. This role will focus on building the learning and evaluation foundations that help models become more context-aware, adaptive, and useful over time. You will work on problems such as reward modeling, preference learning, long-horizon evaluation, and policy improvement for systems that must make high-quality behavioral decisions in realistic user settings. The work is deeply product-grounded: success is not just higher benchmark performance, but better model behavior in real-world use. The ideal candidate is excited about pushing beyond one-turn assistant behavior toward systems that improve through feedback, learn from richer signals, and are trained against meaningful notions of user value. Internally, that maps closely to the need for careful reward design, feedback loops, and evaluation frameworks that test whether i

About the Team Safety Systems manages the complete lifecycle of safety efforts for OpenAI’s frontier models, ensuring our models are deployed responsibly and have a positive impact on society. Our work spans diverse research and engineering initiatives—from system-level safeguards and model training to evaluation and red-teaming—all aimed at mitigating misuse and maintaining our high bar for safety. We lead OpenAI's commitment to developing and deploying safe Artificial General Intelligence (AGI), fostering a culture of trust, responsibility, and transparency. Our goal is to continuously learn from deployments, distribute AI’s benefits widely, and ensure that powerful tools remain aligned with human values and safety considerations. About the Role The Safety Measurement Product Manager owns OpenAI's approach to measuring harm and safeguard efficacy in production, including driving the strategy for our suite of safety measurement platforms and products used across the company. You will partner closely with our safety research and engineering teams to determine what we measure, where we measure it, and how we measure it, feeding those insights directly into critical leadership decisions and back into our safety work. You will also represent the company's topline safety metric as well as prioritize incoming requests from partner teams to expand our safety measurement platform to more use cases. This position is based in San Francisco, CA, with relocation assistance available. In this role, you will: Partner closely with data science, research, engineering, policy teams, and other stakeholders to craft a vision for understanding safety outcomes and prevalence on our platforms. Define strategic priorities and product roadmaps focused on improving safety measurement approaches will scaling our measurement platform to more use cases, products, and cross-functional team needs. Establish repeatable processes to integrate cutting-edge AI safety research into OpenAI’s safety m

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About Notion Notion helps you build beautiful tools for your life’s work. In today's world of endless apps and tabs, Notion provides one place for teams to get everything done, seamlessly connecting docs, notes, projects, calendar, and email—with AI built in to find answers and automate work. Millions of users, from individuals to large organizations like Toyota, Figma, and OpenAI, love Notion for its flexibility and choose it because it helps them save time and money. In-person collaboration is essential to Notion's culture. We require all team members to work from our offices on Mondays, Tuesdays and Thursdays, our designated Anchor Days. Certain teams or positions may require additional in-office workdays. About the role As the Global Strategic Partner Manager, you’ll lead Notion’s highest-impact strategic partnerships and turn them into repeatable growth motions. You’ll own partner strategy and executive-level execution, working closely with cross-functional teams and regional partner leaders. This is a director-level individual contributor role for someone who can build executive trust, bring structure to ambiguous opportunities

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role Collections Experience owns the product experience for Notion’s database block and everything on top of it: properties, views, forms, permissions, and many more features. If you’ve ever typed /database in a Notion page, you’ve already used something our team built. We’re hiring an experienced software engineer to accelerate our mission to build a flexible, reliable, and intuitive primitive that gives everyone the power to model their work exactly as they imagine— from simple lists to the most complex workflows. We’re 8+ engineers, designers, and PMs across SF and NYC. You’ll work across the stack in TypeScript, ship features that touch both the data model and the UI, and help shape where the database block goes next. What You'll Achieve Design and ship new database properties and views that expand what people can model in Notion Design permission models that hold up at the scale of our largest customers Partner with the Agent team to grow what Notion Agent can do with databases, from tool development to eval-driven iteration Collaborate closely with product and design on features that are ambiguous up front and require

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role You'll own the quality bar for Notion AI products. You’ll work with product and engineering teams to build systems to define what “good” looks like, measure our progress, and drive changes to deliver reliable and high-quality AI experiences. Your work directly shapes how Notion's AI products behave for millions of users. This isn't a traditional software engineering role. It’s an art & science role . You won't spend your days writing code. Instead, you'll focus on understanding and shaping how our AI products behave through context engineering, designing evaluation systems, and analyzing data. This team sits in our AI engineering team, working directly with engineering, product, design, and data. This role is a unique blend of ops, strategy, and product thinking. Day to day, you'll live in production data, ship prompt fixes, run evals and, in effect, shape our quality strategy. As part of that you'll shape Notion's model strategy and work directly with frontier AI labs (OpenAI, Anthropic, Google) to evaluate and launch new models. We're looking for problem-seeking generalists interested in 0 → 1 : curious people wi

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About Us: Notion helps you build beautiful tools for your life’s work. In today's world of endless apps and tabs, Notion provides one place for teams to get everything done, seamlessly connecting docs, notes, projects, calendar, and email—with AI built in to find answers and automate work. Millions of users, from individuals to large organizations like Toyota, Figma, and OpenAI, love Notion for its flexibility and choose it because it helps them save time and money. In-person collaboration is essential to Notion's culture. We require all team members to work from our offices on Mondays, Tuesdays, and Thursdays, our designated Anchor Days. Certain teams or positions may require additional in-office workdays.. This internship will take place from September – December 2026 and you will need to be able to work out of our SF office during this time. About The Role: Millions of people use Notion — and this number is increasing every day. Our users depend on us to deliver a secure, consistent and trustworthy experience, and we value this more than anything. We want to keep building on that trust, while also continuing to amaze our users wit

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About The Role Notion is rebuilding its go-to-market motion around a workflow-first, builder-led model—and the BDR is at the front of it. As a Business Development Rep, you'll be the force that turns the right accounts into the right conversations. You'll partner closely with Solutions Consultants to identify and target companies that are ready to rethink how they work—and your job is to get them in the room. This isn't generic pipeline work: you're qualifying for workflow-first, build-ready opportunities that set SCs up to win. If you're competitive, curious, and energized by outbound that actually means something, this is the role for you. What You'll Achieve Generate qualified, workflow-first pipeline by identifying and targeting high-potential accounts in your assigned book, partnering with your sellers on account and outbound strategy Run multi-channel outbound campaigns—email, phone, LinkedIn, and events—to create urgency and secure first meetings with the right decision-makers Conduct initial qualification to ensure meetings handed to sellers are "ready to build," not just "ready to talk"—validating ICP, intent, and workflow f

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the role Notion's Search & Context Platform is the substrate that powers how 100M+ users and, increasingly, Notion's agents find and reason over the right information. This team owns the search infrastructure and indexing systems powering lexical and semantic retrieval, the platform primitives for managing agent context and memories , and the scalability, performance, security, and enterprise capabilities that make all of it production-grade. Data growth is faster than ever, and the systems that power this need to rapidly evolve to support an order of magnitude growth—both in the volume of content we index and in the load that agents now place on the retrieval layer. As the Engineering Manager for this team, you'll lead a technically deep group of engineers building platform systems used by multiple product teams. Your most important customers are the Search & Context product team and the AI team (building agents on top of these primitives). You'll set the technical direction, product manage the platform scope on behalf of those customers, and make hard tradeoffs to move fast in service of product velocity — while keepi

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role: You'll be Recruiting's dedicated people analytics partner — owning the data, shaping the strategy, and in the room where decisions get made. The core of the role is building trusted recruiting analytics infrastructure (funnel + stage conversion, pipeline aging, time-to-fill, offer acceptance, sourcing channel quality, and recruiter capacity) and making it self-serve for recruiters and leaders. You’ll own the stack end-to-end — from raw data in Ashby and Snowflake to clear insights that hold up in a pipeline review. You're the person who turns workforce signals into recruiting strategy — bringing a point of view. This role may be based in either our San Francisco or New York City offices. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days. What You'll Achieve: Own recruiting analytics end-to-end: Build and maintain the dashboards and reporting infrastructure Recruiting leadership relies on (funnel health, conversion rates by stage, time-to-fill,

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role: Own CX enablement knowledge strategy + systems globally. Notion ships quickly, and our customer experience depends on support teams being able to find accurate answers fast. This role exists to keep our internal knowledge base fresh as it scales—by designing durable information architecture and governance that keeps pace with frequent product change. What’s different at Notion: you’ll use Notion as customer zero, building a living system of record structured for both humans and AI—so the right people (and the right agents) can retrieve the right information at the right time. You’ll own the internal knowledge base end-to-end (content + page structure), partnering with CX Enablement, Product Ops, QA, and Vendor Ops to keep it reliable and effective. What You'll Achieve: Own end-to-end CX knowledge as a system: Make it dramatically faster for CX teams to retrieve trustworthy, up-to-date knowledge, improving support quality and efficiency as Notion grows. Design and evolve information architecture (IA): Define how knowledge is structured, governed, maintained, and measured across the full lifecycle (intake → draft → revi

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About Us: Notion helps you build beautiful tools for your life’s work. In today's world of endless apps and tabs, Notion provides one place for teams to get everything done, seamlessly connecting docs, notes, projects, calendar, and email—with AI built in to find answers and automate work. Millions of users, from individuals to large organizations like Toyota, Figma, and OpenAI, love Notion for its flexibility and choose it because it helps them save time and money. In-person collaboration is essential to Notion's culture. We require all team members to work from our offices on Mondays, Tuesdays, and Thursdays, our designated Anchor Days. Certain teams or positions may require additional in-office workdays. About the Role: Millions of people rely on Notion to do their most important work. Protecting that trust starts with protecting the people who build Notion: our employees, their laptops, their identities, and the SaaS apps they rely on every day. We are looking for a hands-on Corporate Security Engineer to own and improve the technical controls that keep our workforce and corporate environment safe. This is a security engineering

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About The Role Build the most advanced AI Meeting Notes product — and expand it into broader “AI data capture” features that help teams turn conversations into durable context, tasks, and knowledge. Our mission is to 10x the rate of business context & data that enters Notion — optimized for agents — so teams get superhuman memory across workstreams and customers. Notion workspaces that use AI Meeting Notes already enter 6x more data on a daily basis, so we’re well on our way. What You'll Achieve Ship end-to-end product experiences across capture → transcript → summary → follow-ups (full-stack ownership). Make meeting & data capture feel effortless and magical (e.g., speaker identification via audio waveforms, richer in-meeting UX, smarter organization). Improve summary quality that teams trust: structure, factuality, and citations that make downstream agents and humans more capable. Raise the bar on reliability & observability across the pipeline (SLOs, debugging workflows, incident response) for realtime systems. Build agentic meeting workflows that turn discussions into tasks, follow-ups, and organized knowledge — so “w