It Support Administrator in United States

About Novo Small businesses are the backbone of the US economy — nearly half of GDP and the private workforce — yet big banks don't give owners the access, assistance, or modern tools they need to grow. We started Novo to change that. Our mission is to increase the GDP of the modern entrepreneur by building the go-to banking platform for small businesses. Novo is a fintech, not a bank. We give entrepreneurs, freelancers, and SMBs an operating system for their money: no-fee business checking, debit and credit cards, loans and funding, payments across every rail (ACH, wires, FedNow), invoicing, bill pay, expense management, and integrations with the tools they already run their business on. We've helped hundreds of thousands of businesses get powerfully simple banking, and we're just getting started. Why Novo? A mission-driven team building for the people big banks pretend don't exist Real ownership: we make decisions that affect real businesses every day, and we trust people to act on that A flat culture where ideas win on merit — hierarchy is not authority Modern stack, modern tooling, and a team that takes AI seriously as part of how we work Competitive salary and stock options for every full-time employee Medical, dental, and vision coverage Learning and development budget Offices in NYC and India, with Wednesday team lunches that rotate cuisines The Role We're looking for a Staff Product Designer to be the highest-leverage individual contributor on our product design team. You'll own the hardest, most ambiguous design problems at Novo — the ones that cut across checking, payments, credit, and invoicing, and across web, iOS, and Android — and you'll set the bar for what great looks like for everyone else. This is not a management role. It is a role with real authority over the quality and coherence of the product. You'll partner directly with product leads, engineering leads, data, and compliance to shape what we build, not just how it looks. You'll multiply the t

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Our SI partners play a key role in bringing our customers' data-backed ambitions to life by implementing and harnessing the power of the Snowflake AI Data Cloud for cutting edge workloads and use cases. Through our partnerships, we enable companies to empower their employees with the data they need when and how they need it to better engage their customers, optimize their operations, and transform their products. The Partner Development Senior Manager role involves driving and nurturing relationships with our System Integrator (SI) partners. Your primary objective is to strengthen and expand the collaboration between Snowflake and these partners to drive growth. In this role you will be responsible for growing the relationship with IBM in the Americas. The success of these partnerships is demonstrated by driving growth with our joint customers, delivering key Go-To-Market (GTM) programs, establishing critical executive relationships, enabling partners to grow their Snowflake competency, and delivering customer success. Your success depends on your ability to drive compelling business strategies, GTM motions and relationships with IBM. Strong communication, experienced strategic alliance leadership, and problem-solving skills are vital to excel in this role. HERE ARE SOME KE

About Sentry Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. About the role Sentry's issue platform processes billions of events every day to help millions of developers find and fix bugs. The hard part is deciding which events point to a problem, which belong together, and what a developer needs to know to investigate. As a Senior Software Engineer on the Issue Detection team, you'll design, build, and operate the systems that make those decisions. You'll work on real-time processing pipelines, monitors, and analysis systems that detect problems and turn them into issues. The work combines distributed systems with product engineering. Choices about detection accuracy and processing latency affect which problems developers see and how soon they can act. You'll help shape how developers monitor their applications and how Sentry groups related events into issues. You'll also build the context developers and AI agents need to investigate what went wrong. Keeping these systems reliable and fast as Sentry grows is part of the job, alongside making the issues they produce more useful. In this role you will Build and scale features on a product surface handling billions of events daily, where both query latency and correctness are immediately visible to users. Own the design and delivery of substantial projects end to end, scoping alongside product and design, making the technical calls within your scope, shipping, and instrumenting what you ship so the team can measure it. You will contribute to meaningful technical product decisions : grouping quality, search performance, migrations and backfills against enormous datasets, and making the surface work well for both humans and agents. Champi

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE Our Sales and Solutions teams navigate hard technical conversations spanning inference performance, GPU economics, latency budgets, deployment shape. As Baseten’s platform matures, we need a dedicated owner to translate launch velocity into field readiness. As our first Product Enablement Lead, you'll sit between Product, Marketing, and Sales GTM and own how Baseten's products, features, campaigns, and market moments like the launch of GLM-5.2 or Kimi K3 or the sudden evolution of Tokenomics as a discipline get translated into field execution. You will own how these launches land with the field, how AEs and SAs stay credible on a highly dynamic technical ecosystem, and how what the field hears from customers makes it back to Product. This is a hands-on individual contributor role. You are the bridge between product, marketing, and sales. You'll build the system and run it, which includes cross-functional program leadership, direct training and enablement of in-seat reps, and content and curriculum development for managers, sellers, and new hires. Success here will depend on your ability to build repeatable systems and rhythms and to partner across the business and with your enablement colleagues to ensure alignment and speed of execution. RESPONSIBILITIES Own launch readiness: partner with Product and Marketing on positioning, write internal launch comms, and run readiness sessions so AEs and SAs can sell new pr

About the Team pAGI Infra team builds and operates the systems that make large-scale model training and evaluation reliable, efficient, and easy to run. Our work spans distributed training infrastructure, inference and grading platforms, compute scheduling, and research tooling. We partner closely with researchers and engineering teams to turn new research needs into dependable infrastructure, improve GPU efficiency, and shorten the path from an experiment to a validated model. About the Role We’re looking for an AI Systems Engineer to help scale the infrastructure behind our training and evaluation workflows. You’ll own projects from identifying bottlenecks and designing solutions through deployment and operation. The work combines distributed systems engineering, performance optimization, and close collaboration with researchers. You might build a shared grading service, improve resource allocation across workloads, or bring a new training stack into production — directly improving how quickly and reliably research moves forward. In this role, you will: Build and operate infrastructure for large-scale training and evaluation, improving reliability, throughput, and resource efficiency. Develop shared inference and grading platforms with automated capacity management, health monitoring, and visibility into performance. Improve compute scheduling and resource allocation to reduce idle GPU time and help workloads recover quickly from failures. Diagnose bottlenecks across training, inference, and orchestration, and work across teams to improve end-to-end performance. Build self-service tools, automated validation, and observability that help researchers launch experiments, diagnose issues, and compare results with less manual intervention. You might thrive in this role if you: Are excited about the potential of personal AGI and want to build the infrastructure that enables it. Have strong software engineering fundamentals and experience building or operating large-scal

About the Team OpenAI is building the next generation of advertising for an AI-powered world. As AI changes how people discover information, explore possibilities, and make decisions, we believe this presents a huge opportunity for small and medium-sized businesses to connect with customers in new ways. The SMB Ads Marketing team is building this opportunity from the ground up. We define how businesses discover OpenAI’s advertising platform, become successful advertisers, and grow their investment over time. Working closely with Product, Ads Engineering, Data Science, and Sales, we combine customer insight, rigorous experimentation, and fast execution to turn early opportunities into scalable growth. About the Role We are looking for an Audience & Content Growth Lead to build the global content and education programs that inspire, inform and engage SMB advertisers. This is a zero-to-one opportunity to shape how small businesses discover and understand advertising with OpenAI. You will turn customer needs, product capabilities and advertiser success stories into compelling content—from webinars and educational video series to case studies, industry-specific playbooks and creator-led programs. The role combines two areas of ownership: developing content specifically for SMB audiences and building effective ways to distribute it. You will lead programs directly while partnering with teams that own web, social, lifecycle marketing, growth and regional channels to reach the right audiences at scale. Success means building an engaged SMB audience and helping businesses move from awareness to understanding, confidence and action. In This Role, You Will Set the global SMB content strategy and editorial roadmap, grounded in customer needs, industry priorities, and advertiser maturity. Create compelling customer stories, case studies, vertical playbooks, guides, videos, and thought leadership that make advertising accessible and actionable. Launch repeatable education pro

About the team OpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We operate at the intersection of customer delivery and core platform development. About the role Forward Deployed Engineers (FDEs) lead complex end-to-end deployments of frontier models in production alongside our most strategic customers. You will own discovery, technical scoping, system design, build, and production rollout, partnering directly with customer engineering and domain teams. You will measure success through production adoption, measurable workflow impact, and eval-driven feedback that changes product and model roadmaps. You’ll work closely with our Product, Research, Partnerships, GRC, Security, and GTM teams. This role is based in New York. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required. In this role you will Own technical delivery across multiple deployments from first prototype to stable production Build full-stack systems that deliver customer value and sharpen how we learn Embed closely with customer teams, understand their needs, and guide adoption of what you build Scope work, sequence delivery, and remove blockers early Make trade-offs between scope, speed, and quality; adjust plans to protect delivery Contribute directly in the code when progress or clarity depends on it Codify working patterns into tools, playbooks, or building blocks that others can use Share field feedback that helps Research and Product understand where the models succeed and where they can improve Keep teams moving through clarity and follow-through You might thrive in this role if you Bring 5+ years of engineering or technical deployment experience that includes customer-facing work Have scoped and delivered complex systems in fast-moving or ambiguous environments Write and review production-grade code across frontend and backend using Python, JavaScript, or c

About the team OpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We operate at the intersection of customer delivery and core platform development. About the role Forward Deployed Engineers (FDEs) lead complex end-to-end deployments of frontier models in production alongside our most strategic customers. You will own discovery, technical scoping, system design, build, and production rollout, partnering directly with customer engineering and domain teams. You will measure success through production adoption, measurable workflow impact, and eval-driven feedback that changes product and model roadmaps. You’ll work closely with our Product, Research, Partnerships, GRC, Security, and GTM teams. This role is based in San Francisco. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required. In this role you will Own technical delivery across multiple deployments from first prototype to stable production Build full-stack systems that deliver customer value and sharpen how we learn Embed closely with customer teams, understand their needs, and guide adoption of what you build Scope work, sequence delivery, and remove blockers early Make trade-offs between scope, speed, and quality; adjust plans to protect delivery Contribute directly in the code when progress or clarity depends on it Codify working patterns into tools, playbooks, or building blocks that others can use Share field feedback that helps Research and Product understand where the models succeed and where they can improve Keep teams moving through clarity and follow-through You might thrive in this role if you Bring 5+ years of engineering or technical deployment experience that includes customer-facing work Have scoped and delivered complex systems in fast-moving or ambiguous environments Write and review production-grade code across frontend and backend using Python, JavaScript,

About the team OpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We operate at the intersection of customer delivery and core platform development. About the role Forward Deployed Engineers (FDEs) lead complex end-to-end deployments of frontier models in production alongside our most strategic customers. You will own discovery, technical scoping, system design, build, and production rollout, partnering directly with customer engineering and domain teams. You will measure success through production adoption, measurable workflow impact, and eval-driven feedback that changes product and model roadmaps. You’ll work closely with our Product, Research, Partnerships, GRC, Security, and GTM teams. This role is based in Seattle. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required. In this role you will Own technical delivery across multiple deployments from first prototype to stable production Build full-stack systems that deliver customer value and sharpen how we learn Embed closely with customer teams, understand their needs, and guide adoption of what you build Scope work, sequence delivery, and remove blockers early Make trade-offs between scope, speed, and quality; adjust plans to protect delivery Contribute directly in the code when progress or clarity depends on it Codify working patterns into tools, playbooks, or building blocks that others can use Share field feedback that helps Research and Product understand where the models succeed and where they can improve Keep teams moving through clarity and follow-through You might thrive in this role if you Bring 5+ years of engineering or technical deployment experience that includes customer-facing work Have scoped and delivered complex systems in fast-moving or ambiguous environments Write and review production-grade code across frontend and backend using Python, JavaScript, or co

As a Product Manager – IaC Detection, you will define, build, and launch capabilities that proactively detect infrastructure issues in code (e.g. Terraform, Helm) before they can be deployed into production and escalate into production incidents. The Infrastructure Monitoring team has pioneered shift-left detection in the industry with Bits Infrastructure Operations , and we’re looking for a Product Manager to expand this capability to a broader set of use cases Customers (and thus developers) are increasingly standardizing on IaC tools to deploy and maintain ever-growing infrastructure in the cloud. At the same time, SREs and Infra teams struggle with an increasing number of production incidents. By shifting-left and identifying high-impact infra changes before they are deployed, we help reduce production incidents, reduce waste, and free up SRE time to focus on value-added tasks. You will own the roadmap to expand IaC detection to a broader set of use cases, including cost detection, blast radius impact, as well as configuration changes on infrastructure powering applications like nginx, postgres and more. You’ll partner closely with Engineering, Design, and customers to build and iterate on the roadmap, build product market fit, drive customer adoption (including internal usage), and focus on coverage and correctness of the AI system. This is an opportunity to lead an initiative at the intersection of AI, infrastructure operations, and autonomous observability. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Lead the product roadmap for IaC Detection, enabling customers to proactively detect and catch high-impact infrastructure and configuration changes before they are deployed into production and escalate into incidents. Define the end-to

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About the Team Product Platform builds and owns the shared foundations the rest of Replit is built on, spanning the full stack so every other team can ship features safely and quickly. Identity & Authorization defines how people, agents, sandboxes, and services prove who they are and what they can do. These systems protect critical product and service interactions across Replit's web product, Agent, enterprise controls, and internal services. Our work is high-leverage and horizontal: when identity and policy are clear, reliable, and easy to adopt, every other team can move faster without rebuilding security controls. We are a small, collaborative team that values curiosity and clear thinking over pedigree, and we work in the open by bringing each other the problem rather than just the request. We care more about how you reason and build than the route you took to get here. About the Role As a Software Engineer , you will design, build, and operate the identity and authorization systems that protect critical interactions on Replit, including Agent acting on behalf of a user or holding their own identity. The work is guided by a few simple questions: Can every protected request prove which workload made it, which principal it represents, and who is acting on that principal's behalf? Can product teams express policy once and trust the same decision across web, mobile, Agent, and internal services? Can enterprise administrators control who can access each workspace, app, connector, and Agent capability without navigating a permission maze as well as having a legible ledger of decisions? Can Agent act for a user across long-running and durable work without receiving broad or long-lived credentials? Are identity and auth

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE This role owns Baseten's relationships and market intelligence across hyperscalers and strategic neoclouds, including NVIDIA cloud partners. This is a technical and commercial role in equal measure: you'll evaluate capacity from the GPU to the data center, negotiate cost and terms with suppliers, and stay close enough to the market to develop and defend a real point of view on where it's heading. Given current market conditions, Baseten needs a much stronger pulse on this part of the market so we can track pricing, stay close to the right relationships, and move fast the moment more capacity is needed. This is a senior, experienced hire who will also help pair with and develop 1-2 junior to mid-level teammates covering the same space. WHAT YOU'LL DO Build and maintain deep relationships across hyperscalers and strategic neoclouds (including NVIDIA cloud partners), working each organization from top to bottom rather than a single point of contact Maintain a consistent, "top of mind" presence with key accounts so Baseten is positioned to move quickly when capacity needs arise Evaluate capacity from the GPU to the data center — hardware generation, rack and node configuration, interconnect, power density, and cooling — so you know what a configuration will actually deliver, not just what the spec sheet claims Live in compute pricing daily: track rates by GPU generation, region, and contract term to keep Baseten inf

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Role Summary: The Global Account Manager (GAM) at Snowflake is responsible for driving growth and deepening our strategic partnership with T-Mobile, one of the world's leading telecommunications companies. This role requires a proven enterprise sales leader who can develop and execute multi-year strategic account strategies, orchestrate global account teams, and serve as a trusted advisor to T-Mobile executives. The GAM will position Snowflake as the Data and AI Platform of choice to power T-Mobiles network modernization efforts, AI initiatives, operational efficiency, customer experience transformation, and data-driven innovation. Key Responsibilities: Revenue & Quota Ownership: Achieve and exceed quarterly and annual sales targets through strategic planning and execution. Strategic Account Leadership: Build and drive the global account plan for T-Mobile, aligning Snowflake resources, executive sponsorship, and investments to T-Mobile's most critical business and technology priorities. Trusted Advisor: Engage senior executives and C-suite stakeholders by understanding T-Mobile IT, data, and digital transformation roadmap, and position Snowflake as a key enabler of those initiatives. T-Mobile Creation & Expansion: Identify, qualify, and close new opportunities acros

About the Team OpenAI's Environmental, Health & Safety (EHS) team partners across the company to enable safe, responsible growth. This role will be a senior EHS partner to our robotics operations as our operating footprint expands. You will work closely with Robotics, Engineering, Operations, Facilities, Workplace, Construction, Security, People, Legal, and external partners to integrate safety into how our facilities are designed, built, staffed, and operated. About the Role We are seeking a Senior Manager, EHS - Robotics to provide senior, hands-on safety leadership across multiple sites. This role is for an experienced EHS leader who can operate independently in a fast-moving technical environment, anticipate risk before it becomes an incident, and build practical safety systems that scale with the business. Our robotics operations are scaling quickly, with a growing mix of construction, commissioning, workforce expansion, and around-the-clock operations. This creates a complex and evolving risk environment and requires strong preventive planning, consistent field presence, and sustained incident-management oversight. This leader will own site-level EHS strategy and execution for the robotics portfolio while partnering with the broader EHS team on company-wide standards and programs. The successful candidate will look around corners: planning for future ramps, identifying requirements early, influencing design and operating decisions, and creating durable systems that enable teams to move quickly without compromising safety. In this role you will: Serve as a senior EHS partner across robotics R&D operations, owning site-level safety strategy, priorities, and execution as the footprint scales. Anticipate EHS requirements for new operations, equipment, processes, construction phases, staffing ramps, and 24/7 operations, and translate them into practical plans before work begins. Lead proactive risk identification and control across robotics activities, incl

About ElevenLabs ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. How we work High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. Excellence everywhere: Everything we do should match the quality of our AI models. Global team: We prioritize your talent, not your location. What we offer Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. Growth paths: Joining ElevenLabs means joining a