Lead Implementation Services Project Manager in New York

About the team OpenAI’s Forward Deployed Engineering team partners with healthcare organizations to deploy production AI systems across clinical, operational, and member-facing workflows. We work at the boundary of customer deployment and core platform development, using customer engagements to define repeatable architectures, evaluations, integrations, and operating standards for complex, regulated healthcare environments. About the role We are hiring a Forward Deployed Engineer (FDE) to own end-to-end deployments of our models within healthcare organizations, including payers, providers, health systems, and healthcare technology companies. You will lead technical discovery, architecture, implementation, evaluation, productionization, and handoff, translating complex customer workflows, data, infrastructure, and regulatory constraints into production AI systems. You will measure success through production adoption, measurable workflow impact, and evaluation loops that establish customer-specific benchmarks, acceptance criteria, and launch readiness. You’ll collaborate directly with customer technical and operational teams, alongside internal Business, Research, Product, Engineering, and Security partners, to deliver solutions and translate deployment learnings into product improvements. This role owns the technical solution; ownership of the commercial or executive relationship is not required. This role is based New York City. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required. In this role you will Own the technical solution end to end, from customer discovery and workflow scoping through architecture, hands-on implementation, evaluation, production deployment, adoption, and handoff. Partner credibly with customer engineers, operators, and domain experts to frame ambiguous problems, define scope, and translate payer, provider, or health-system workflows into technical requirements and measurab

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. We are seeking a Senior Product Security Engineer to serve as a technical leader and strategic contributor within our Product Security team. This role goes beyond execution — you will drive the evolution of CLEAR’s application security posture by influencing architecture, shaping security engineering processes, and mentoring team members in security and engineering. You’ll lead security initiatives across the organization and help embed security into every stage of our software development lifecycle. What you'll do: Drive security strategy and implementation across all CLEAR products and engineering teams, ensuring consistent protection of customer and business-critical assets. Partner with engineering leadership to align application security initiatives with company-wide technology and product roadmaps, balancing innovation with risk mitigation. Provide technical leadership across CLEAR’s application security initiatives, guiding architecture, design, and development to meet high security standards. Serve as a trusted advisor to cross-functional teams — including Engineering, DevOps, Product, GRC, and IT — enabling secure-by-design practices across the organization. Design and drive implementation of scalable automated security controls and testing frameworks integrated into CLEAR’s CI/CD pipelines. Lead complex threat modeling, architecture reviews, and risk assessments across high-value systems and platforms, driving meaningful security outcomes. Engage with CLEAR's customers to provide insight and support their fraud and ident

SUMMARY STATEMENT We are looking for a Solution Architect to design the technical solutions behind our client engagements and give delivery teams a clear, workable path from concept to production. You will work across enterprise data, software applications and GenAI - translating complex business problems into practical architectures that delivery teams can build and scale. This could include architecting an agentic workflow for clinical operations, a conversational analytics product grounded in enterprise data, or an AI-enabled decision platform for commercial teams. You will work directly with clients, define the architecture, test the most important technical decisions yourself and establish the foundations for successful delivery. This is an architecture-first role with meaningful hands-on engineering: you will stay close enough to implementation to prove the architecture works and support it through production delivery, without becoming the primary engineer for every component. You will also help shape the reusable patterns, technical standards and accelerators behind Lynx’s growing AI-native life sciences practice. KEY RESPONSIBILITIES Solution Architecture Own the end-to-end solution architecture for client engagements, including data models, system design, integration patterns and technology choices. Translate business requirements into clear technical designs and implementation paths that delivery teams can build from. Design solutions spanning enterprise data, APIs, applications, cloud platforms and GenAI capabilities. Lead technical discovery with clients: understand requirements, assess existing systems and identify dependencies, constraints and delivery risks. Present architectural options and trade-offs clearly to technical teams, business stakeholders and senior leaders. Make pragmatic decisions across build speed, cost, scalability, security and maintainability. Review key implementation decisions and remain

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for. About the Role, Mission or Department Overview As a Senior Engineer, Marketing, you'll be embedded with the Marketing team, providing us with technical leadership, consulting, and systems thinking. You'll assemble the orchestration systems, integrations, and AI capabilities that help teams work faster, and in more data‑driven ways. You will lead end‑to‑end design, implementation, and management of the marketing campaign lifecycle system, integrations, internal tools, and learning/experimentation infrastructure. You will report to our Director, Advertising Systems. Responsibilities: You will write high-quality, secure, and well-tested code, contributing to standards and documentation for Marketing infrastructure, data models, and tools You will build the campaign lifecycle orchestration backbone You will build integrations and internal tools that connect project management, collaboration, creative, media, and email/lifecycle platforms You will work with Marketing partners as a technical advisor, translating needs into designs You will integrate AI agents and automations (including LLM-powered flows) into Marketing workflows according to company GenAI guidance You will design and operate data pipelines and models that ingest marketing and performance data into a data layer, supporting experimentation and analytics workflows You will deliver abstractions and APIs that ensure AI systems and our users to create campaign wrap-ups, insights, next-t

About the Company Sigmoid enables business transformation using data and analytics, leveraging real-time insights to make accurate and fast business decisions, by building modern data architectures using cloud and open source. Some of the world’s largest data producers engage with Sigmoid to solve complex business problems. Sigmoid brings deep expertise in data engineering, predictive analytics, artificial intelligence, and DataOps. Sigmoid has been recognized as one of the fastest growing technology companies in North America, 2021, by Financial Times, Inc. 5000, and Deloitte Technology Fast 500. Job Description As an Account leader you will be responsible for ensuring customer success and growth in Fortune 1000 companies working with Sigmoid. A maverick self-starter, you understand brand building, how to sell innovation, drive deals forward and compress decision cycles. You will play a key role in driving our business to great heights, and drive our revenue growth in parallel. We're looking for a passionate farming growth hacker with a track record of proven success in Data Solutions selling in Fortune 1000. Prior experience in Analytics, Data Science & Big Data will be an added advantage. Job Responsibilities As an Account leader, you will have the opportunity to work on major business initiatives that contribute to Sigmoid’s growth and productivity objectives. In this role, you will have the responsibility of managing multiple account management strategy implementation assignments supporting the Account Management function and will work directly with the business, IT and strategy teams in catering to the end-to-end business needs. Essential Responsibilities Manage account management strategy implementation and validation. Effective communication and presentation ability. Ability to work as in a team as well as contributing as an individual. Lead and provide a road map for account. Able to establish priorities and coordinate work. Evaluate, scrutinize and str

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. With a billion rides per year and counting, Lyft is solving hard problems in a rapidly growing domain with a lot of data and creative solutions in Rider, Driver, Marketplace, and beyond. While traditional approaches to optimization and problem decomposition are sufficient to disrupt transportation, building a next-generation platform for low-cost, ultra-immersive transportation to improve people's lives warrants modern ML utilizing petabyte-scale data. Our highly motivated Machine Learning Engineers work on these challenging problems and define solutions to directly impact various aspects of our core business. The Fulfillment group, within the Marketplace at Lyft, is responsible for determining what inventory can be reliably offered for a given rider session and fulfilling rider requests. The group comprises several sub-teams that generate feasible offers for riders, match rider requests with drivers, and maintain a distributed state machine to track rides and drivers from request through completion. We are seeking a Machine Learning Engineer to join the Fulfillment team and lead the design, development, and deployment of state-of-the-art machine learning systems. This role requires a strategic thinker who can balance high-level system architecture with hands-on technical implementation. You will collaborate across teams to shape the future of ride-sharing by leveraging machine learning and data science. Responsibilities: Design, build, and deploy machine learning models for real-time applications, including translating state-of-the-art research into production-ready solutions Design and implement feature pipelines, model training workflows, and serving infrastructure using Lyft's ML platform Evaluate ML system performance against business KPIs, run experiments, and drive continuous model improvement

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role Customer Activation Managers at Ramp strive to deliver value to our customers and revenue for our business by implementing Ramp’s products for newly closed customers. You will have the opportunity to help build, lead, and refine Ramp’s Implementation organization and define the customer strategy that fuels our growth. This role combines strategy, operational leadership, and management of onboarding projects to ensure that new customers realize value from Ramp’s platform quickly and effectively. What You'll Do Ensure fast, thorough, and complete onboarding of new Ramp customers by partnering with Commercial Account Managers to educate new customers on Ramp’s functionality and best practices Work with new customers to deeply understand their current workflow, pain points, and obstacles to full rollout Drive revenue for Ramp by ensuring there are no unnecessary delays in the implementation process and continuing to sell the customer on why implementing Ramp is a high-value initiative Become an expert in the full range of integration and

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role As a software engineer on the AI Soltuions team, you will co-lead customer engagements with an AI Solutions Strategist . The Strategist owns business discovery, ROI narrative, stakeholder alignment, and rollout planning. The engineer owns technical discovery, solution design, prototyping, implementation, and production readiness. This is a deeply client-facing role. You will spend significant time with customers and end users, moving projects from bootcamp and workflow discovery through implementation, launch, and steady production usage. What You’ll Do Translate customer goals into clear system requirements and non-functional requirements covering security, privacy, reliability, performance, scalability, and cost. Partner directly with customers to understand current workflows, constraints, systems, data quality, and adoption blockers. Create and maintain solution architecture artifacts: System context and data flow diagrams Integration plan across Ramp and customer systems Security model covering permissions, access patterns, and au

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role Ramp's Mid-Market Customer Activation Managers don't manage accounts — they transform how companies run their finances. This is a role for people who have been inside organizations when change was hard, who speak the language of a CFO, and who already use AI the way surgeons use instruments: not occasionally, not as an experiment, but as the default way they work. You'll own a book of ~45 mid-market customers, responsible for driving genuine workflow transformation — not just onboarding completion What You'll do Lead mid-market customers through the full transformation journey — from implementation through agentic workflow adoption — with clear accountability for time-to-value and measurable business outcomes Build and own the change management strategy for each account: map stakeholders, diagnose resistance, build internal coalitions, and drive adoption past the finish line Quantify and communicate Ramp's impact in the language CFOs and Controllers care about — close cycle improvement, spend visibility, variance reduction, and ROI —

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role Commercial Account Managers at Ramp are the primary relationship owners post-implementation, responsible for driving product adoption, spend activation, and long-term account growth across a portfolio of 150–200 commercial customers. You’ll play a critical role in deepening customer relationships, leading strategic conversations, and identifying opportunities to expand Ramp’s footprint within each account.growth. What You’ll Do Build and nurture strong relationships across new and existing high-value commercial customers to better achieve their needs and manage all reporting of health within accounts Develop deep, multi-threaded relationships with decision makers at your customers Drive spend across your book of business by owning retention, adoption, expansion within existing products, and growth across your your accounts Lead Executive Business Reviews within your portfolio to identify opportunities for growth and collaborate with clients on strategy and upcoming product releases Execute successful launches of the Ramp platform acro

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role Ramp's Strategic Enterprise CSMs don't manage accounts — they transform how companies run their finances. This is a role for people who have been inside large organizations when change was hard, who speak the language of a CFO, and who already use AI the way surgeons use instruments: not occasionally, not as an experiment, but as the default way they work. You'll be embedded in Ramp's largest, most strategic enterprise accounts, responsible for driving genuine workflow transformation — not just onboarding completion. What You'll Do Lead enterprise customers through the full transformation journey — from implementation through agentic workflow adoption — with clear accountability for time-to-value and measurable business outcomes Build and own the change management strategy for each account: map stakeholders, diagnose resistance, build internal coalitions, and drive adoption past the finish line Quantify and communicate Ramp's impact in the language CFOs and Controllers care about — close cycle improvement, spend visibility, variance r

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role Ramp's Enterprise CSMs don't manage accounts — they transform how companies run their finances. This is a role for people who have been inside large organizations when change was hard, who speak the language of a CFO, and who already use AI the way surgeons use instruments: not occasionally, not as an experiment, but as the default way they work. You'll be embedded in Ramp's enterprise accounts, responsible for driving genuine workflow transformation — not just onboarding completion. What You'll Do Lead enterprise customers through the full transformation journey — from implementation through agentic workflow adoption — with clear accountability for time-to-value and measurable business outcomes Build and own the change management strategy for each account: map stakeholders, diagnose resistance, build internal coalitions, and drive adoption past the finish line Quantify and communicate Ramp's impact in the language CFOs and Controllers care about — close cycle improvement, spend visibility, variance reduction, and ROI — not just produ

Lithic is the modern card issuing and processing platform empowering ambitious financial companies to build the future of payments. Our infrastructure powers card programs for 100+ innovative clients, from fintechs reimagining credit and digital banking to platforms transforming disbursements and spend management. Companies like Mercury, Flex, and Novo rely on Lithic's developer-friendly APIs, direct network connections, and flawless reconciliation to launch and scale card programs in weeks, not years. We're building a future where access to better financial products materially improves people's lives, free from the constraints of 30-year-old mainframes and legacy processors. We're proud to be backed by world-class investors who share that vision, including Bessemer Venture Partners, Index Ventures, Spark Capital, Stripes, and Mastercard, along with many others. We're a team of 170+ across 26 states and 7 countries, headquartered in New York City. We are seeking a Product Delivery Specialist to join Lithic’s team in our NYC office. In this role, you will lead complex customer implementations, drive operational excellence, and develop scalable processes that enable billions in transactions for the most innovative fintechs and digital banks. This position offers a unique vantage point across our business from product and engineering to compliance and operations allowing you to tackle meaningful challenges while making a tangible impact. In this role, you will coordinate a wide range of activities from implementing customer requirements and configuring the software to conducting technical setup and integration support with the ultimate goal of getting the customer’s solution live as quickly as possible, driving fast Time to Revenue (TTR) and provide great customer experience. You will operate at the intersection of our customers, internal teams, and third-party partners, executing progress across multiple project streams simultaneously. You will launch new

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. The Customer Success Director – Healthcare will own and execute CLEAR’s healthcare customer success strategy, driving long-term value, adoption, and expansion across our partner ecosystem. What you’ll do: Own and drive CLEAR’s customer success strategy across healthcare partners, ensuring strong adoption, retention, and expansion of CLEAR’s identity solution Build, develop, and lead a high-performing Customer Success function, setting clear goals, coaching team members, and driving a culture of accountability and excellence Establish and deepen executive-level relationships across healthcare organizations, positioning CLEAR as a trusted, strategic partner Partner cross-functionally with Business Development, Product, Technology, and Operations to shape and deliver scalable, high-impact customer experiences Lead end-to-end lifecycle management across complex healthcare implementations, from solution design and contracting through execution and ongoing optimization How you’ll measure success: Performance against renewals, contract expansion, and revenue growth across healthcare partners Product adoption, utilization, and successful rollout of new healthcare use cases Partner satisfaction, retention, and executive-level engagement Operational excellence across implementations, including on-time delivery and scalability What you're great at: 8+ years of experience in customer success, partnerships, consulting, or related roles, with significant experience in healthcare Proven track record of building and leading high-performin

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. Have you ever had that green-light feeling? When you hit every green light and the day just feels like magic. CLEAR's mission is to create frictionless experiences where every day has that feeling. With more than 30+ million passionate members and hundreds of partners around the world, CLEAR’s identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or right on your phone, CLEAR connects you to the things that make you, you - unlocking easier, more secure, and more seamless experiences - making them all feel like magic. The Customer Success Director – Healthcare will own and execute CLEAR’s healthcare customer success strategy, driving long-term value, adoption, and expansion across our partner ecosystem. What you’ll do: Own and drive CLEAR’s customer success strategy across healthcare partners, ensuring strong adoption, retention, and expansion of CLEAR’s identity solution Build, develop, and lead a high-performing Customer Success function, setting clear goals, coaching team members, and driving a culture of accountability and excellence Establish and deepen executive-level relationships across healthcare organizations, positioning CLEAR as a trusted, strategic partner Partner cross-functionally with Business Development, Product, Technology, and Operations to shape and deliver scalable, high-impact customer experiences Lead end-to-end lifecycle management across complex healthcare implementations, from solution design and contracting through execution and ongoing optimization &nbs