Lead Junior Junior Test Program Development Engineer Manager in United States

About the team OpenAI’s Forward Deployed Engineering (FDE) team turns research breakthroughs into production-grade systems. We embed deeply with customers to solve high-leverage problems and act as the delivery engine for our most complex large-scale engagements. We move quickly from prototype to production and surface reusable patterns that shape our platform. We operate at the intersection of deployment and development – working closely with OpenAI Research, Product and Partnerships. About the Role As a Technical Deployment Lead (TDL), you will define how OpenAI delivers complex systems to customers. You will own how they are built, shipped, and adopted. You’ll translate business outcomes into a technical plan, run day-to-day execution across FDEs, Researchers, and Customer Engineers, and partner with customer teams to ensure delivery supports their goals. You will own delivery end-to-end: embedding with customers to map workflows and success criteria, ensuring components ship on time, and leading readiness and change management for adoption. You’ll track progress, manage dependencies, make sequencing decisions, and drive 0→1 prototypes through MVP and scale. You will also share field insights with Product and Research to guide roadmap and priorities. Success will be measured first and foremost by impact - deployments that deliver measurable value against customer goals, drive adoption, and become critical to their workflows. Additional measures of success include delivery reliability (milestones hit, low reopen/churn), operating leverage (patterns reused across deployments), judgment under pressure, and product impact (field signal that shifts roadmaps/architectures). This is a high-trust, high-autonomy role. Success requires deep technical project management expertise, extreme ownership of outcomes, and an ability to immerse in customer workflows and partner with customer teams to solve complex engineering problems at pace. This role is based in San Francisco. W

About the team The Intelligence and Investigations team seeks to rapidly identify and mitigate abuse and strategic risks to ensure a safe online ecosystem in close collaboration with our internal and external partners. Our efforts contribute to OpenAI's overarching goal of developing AI that benefits humanity. This role focuses specifically on AI Safety: understanding and mitigating risks created or amplified by increasingly capable AI systems. It is not a cybersecurity, information security, or corporate security role. The Strategic Intelligence & Analysis (SIA) team provides safety intelligence for OpenAI’s products by monitoring, analyzing, and forecasting real-world abuse, geopolitical risks, and strategic threats. Our work informs AI safety mitigations, product decisions, and partnerships, ensuring OpenAI’s tools are deployed responsibly across critical sectors. About the role We are looking for a Frontier AI Risks Lead to help us understand potential harms and misuse of AI in a time of rapid, sustained change. We seek to understand how developments in AI could intersect with misuse and abuse, accelerating existing harm areas and creating novel risks. We seek to scan available signals and use strategic foresight methodologies to enable proactive detection and mitigation of frontier AI risks. This is an AI safety role focused on frontier and systemic risks, including model misalignment, recursive self-improvement (RSI), multi-agent interaction, loss of control, runaway agents, and related emerging failure modes. In this role, you will help provide a strategic-level perspective on a range of frontier AI safety areas, producing actionable understanding of issues relevant to OpenAI’s platforms, systems, and broader mission. Utilizing mixed quantitative and qualitative methodologies, you will spot early warning signs, pull threads on potentially concerning behavior, and turn weak signals into clear, prioritized risk calls. You will focus on upstream ecosystem sc

About the Team Like every team at OpenAI, the Marketing team contributes to our broader mission of ensuring responsible and widespread adoption of artificial intelligence. With that aim in mind, we are responsible for developing and executing strategies that drive awareness, engagement, and usage for OpenAI’s products and platform amongst our core audiences. Our focus extends beyond just promoting product features; we aim to provide valuable insights and resources that help our users make the most out of AI technologies. The Marketing Insights & Analytics team aims to understand the markets, audiences, behaviors, attitudes and needs to shape outreach strategies and inform product and business decisions. We’re the strategic partner that discovers insights, specifically: foundational understanding, marketing strategy, thought leadership, measurement and tracking. About the Role You will be the Market Research Lead that translates insights into actionable marketing plans and executions, drive business results, and orient the team towards strategic thinking to drive brand outcomes. This is critical as we hope to reach millions of users and businesses worldwide. This role can be based in San Francisco, CA or NYC, NY utilizing a hybrid work model (3 days per week in-office). In this role, you will: Play an integral part of Marketing and be a strategic partner to brand, product marketing, creative, product and beyond. Design, execute, and deliver high-impact research using mixed methods. Work on a diverse portfolio of business challenges - how do we reach the next billion people, how do we grow internationally, how do we position our suite of products, and how do we ship joy to our customers. Translate business questions into research plans. Translate data into clear, compelling narratives. Develop deep empathy for developers, builders, and technical decision-makers, understanding their workflows, motivations, and pain points across the lifecycle Shape go-to-market str

About the Team OpenAI’s Industrial Compute team is responsible for building and scaling large-scale compute capacity across first-party data centers, strategic partners, and industrial infrastructure environments. We focus on converting power, land, hardware, and operational execution into reliable compute capacity that can support frontier AI training and inference workloads. This team operates at the intersection of infrastructure delivery, hardware systems, utilities, supply chain, and capacity strategy—ensuring OpenAI can scale compute faster than traditional models allow. About the Role We are seeking a Tokens-as-a-Service (TaaS) Lead to drive the end-to-end conversion of industrial-scale infrastructure investments into usable token capacity for OpenAI workloads. In this role, you will own execution across complex compute programs where raw infrastructure capacity must be transformed into operational GPU throughput. You will coordinate across data center delivery, power, networking, hardware deployment, workload enablement, finance, and external partners to ensure capacity becomes productive tokens as quickly and efficiently as possible. This role is ideal for someone who can bridge physical infrastructure delivery with compute utilization outcomes. Success requires strong systems thinking, elite program leadership, and the ability to drive accountability across internal teams and strategic partners. In this role, you will Lead Tokens-as-a-Service programs across industrial compute environments, including first-party and partner-owned capacity. Convert delivered power, space, and hardware capacity into production-ready token throughput. Build integrated execution plans spanning construction, power energization, rack deployment, networking, cluster readiness, and workload onboarding. Partner with infrastructure engineering, hardware, networking, finance, supply chain, and operations teams. Drive external providers, EPCs, OEMs, utilities, and strategic partners t

About the Role We’re looking for a senior Strategic Finance Lead to help shape and execute OpenAI’s financial strategy across some of the company’s most important long-term investments and growth priorities. This high-impact role sits at the intersection of corporate finance, capital markets, treasury, and cross-functional execution. In this role, you will: Shape financial strategy for major long-term investments, capital structure decisions, and broader strategic decision-making. Build rigorous financial models and scalable frameworks to evaluate strategic initiatives, funding options, tradeoffs, and risk. Structure and help execute complex strategic initiatives in partnership with cross-functional teams. Translate ambiguous technical and business inputs into clear recommendations and decision-ready materials for executives, the board, and other senior stakeholders. Lead high-priority cross-functional workstreams from concept through execution, bringing strong judgment, ownership, and communication in fast-moving situations. Help build an AI-native finance organization by applying AI to improve workflows, decision-making, and execution across finance processes. You might thrive in this role if you have: 12+ years of experience across strategic finance, corporate finance, capital markets, investment banking, infrastructure finance, or related fields. A strong understanding of capital structure, financing strategy, debt markets, and large-scale investment evaluation. Experience operating in high-growth, high-complexity environments with the ability to navigate ambiguity and move quickly. Exceptional financial modeling, strategic thinking, and problem-solving capabilities. Strong executive presence with the ability to communicate clearly across investors, executives, and technical stakeholders. A high-agency operating style that combines strategic perspective with a willingness to build directly. Excitement around using AI as a core operating advantage, with a mindset

About the Role We’re looking for a Procurement Enablement Lead to improve how employees and stakeholders navigate procurement at OpenAI. This role partners across Procurement, Finance, Legal, Security, Privacy, and Enterprise Technology to simplify workflows, improve guidance, and support scalable procurement experiences across the procurement lifecycle. You’ll translate procurement policies and operational requirements into clearer processes, better-enabled systems, and more intuitive employee experiences that reduce friction while strengthening consistency and controls as OpenAI continues to grow. This role is ideal for someone who combines operational judgment, process design, and strong cross-functional partnership skills. You should be comfortable working in evolving environments where systems and workflows are still being built and continuously improved. A key part of the role will be identifying opportunities to use AI and automation to streamline workflows, reduce manual work, and improve service delivery across Procurement operations. This role is based in San Francisco, CA. We use a hybrid work model of 3 days per week in the office and offer relocation assistance to new employees. In this role, you will: Partner across Procurement, Finance, Legal, Security, Privacy, and Enterprise Technology to improve how procurement work gets requested, routed, approved, and supported across the spend lifecycle. Help design and improve procurement intake, guidance, and workflow experiences that make it easier for employees and stakeholders to navigate procurement processes. Translate procurement policies, operational needs, stakeholder feedback, and operational insights into clear business requirements for workflows, automation, reporting, analytics, and process improvements. Partner with Enterprise Technology and tool owners to support workflow configuration improvements across procurement systems, including approvals, routing, SLAs, escalation paths, exception handlin

About the team OpenAI’s Forward Deployed Engineering (FDE) team turns research breakthroughs into production-grade systems. We embed deeply with customers to solve high-leverage problems and act as the delivery engine for our most complex large-scale engagements. We move quickly from prototype to production and surface reusable patterns that shape our platform. We operate at the intersection of deployment and development – working closely with OpenAI Research, Product and Partnerships. About the Role As a Technical Deployment Lead (TDL), you will define how OpenAI delivers complex systems to customers. You will own how they are built, shipped, and adopted. You’ll translate business outcomes into a technical plan, run day-to-day execution across FDEs, Researchers, and Customer Engineers, and partner with customer teams to ensure delivery supports their goals. You will own delivery end-to-end: embedding with customers to map workflows and success criteria, ensuring components ship on time, and leading readiness and change management for adoption. You’ll track progress, manage dependencies, make sequencing decisions, and drive 0→1 prototypes through MVP and scale. You will also share field insights with Product and Research to guide roadmap and priorities. Success will be measured first and foremost by impact - deployments that deliver measurable value against customer goals, drive adoption, and become critical to their workflows. Additional measures of success include delivery reliability (milestones hit, low reopen/churn), operating leverage (patterns reused across deployments), judgment under pressure, and product impact (field signal that shifts roadmaps/architectures). This is a high-trust, high-autonomy role. Success requires deep technical project management expertise, extreme ownership of outcomes, and an ability to immerse in customer workflows and partner with customer teams to solve complex engineering problems at pace. This role is based in NYC. We use a hy

About the Team The Support team is central to ensuring that our customers' experience with our products is nothing short of exceptional. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from individual customers to early-stage startups and established global enterprises. Given OpenAI’s breakneck shipping cadence and growth – and the expectation that it will only accelerate – our ability to architect automation systems and agentic workflows for scale is central to our ability to maintain exceptional support quality in the face of AGI. About the Role We are seeking a Support Operations Lead who combines operational leadership, systems thinking, vendor management, and hands-on execution. You’ll own service health, automation programs, partner and vendor management. In addition to delivering high-quality service, you’ll identify opportunities to reduce manual work, experiment with tools and help operationalize AI across support at scale. This is not a traditional support operations lead role. We’re looking for someone to help us define the future of support, who thrive at the intersection of team/project management, systems building, data science/engineering, and with deep craft experience in the support operations space. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Lead and evolve organizational design for our frontline operations across partner and vendor management, coaching teams to expand automation and deliver measurable capacity gains. Lead multi-site partner management, including commercial ownership, capacity planning and workfor

About the Team The Stargate team is responsible for building the physical infrastructure that powers large-scale AI systems. We design and deliver next-generation data centers optimized for dense compute clusters, advanced networking, and rapidly evolving hardware platforms. This work sits at the intersection of hardware engineering, systems architecture, and infrastructure execution—translating cutting-edge compute roadmaps into scalable, production-ready environments. Our teams partner across silicon vendors, server and storage OEMs, networking teams, and data center engineering organizations to bring new capacity online quickly, reliably, and at global scale. About the Role We are seeking a CPU & Storage Technical Lead to define and drive the server compute and storage architecture strategy for Stargate infrastructure. In this role, you will own technical direction across CPU platforms, memory configurations, local and disaggregated storage systems, and their integration into large-scale AI clusters. You will evaluate vendor roadmaps, lead platform tradeoff decisions, and ensure compute and storage systems are optimized for training, inference, and supporting services. You will work cross-functionally with hardware engineering, performance modeling, networking, supply chain, and deployment teams, as well as external partners such as AMD, Intel, OEMs, ODMs, and storage vendors. This is a highly strategic role for someone who can operate deeply at the component level while also driving long-range infrastructure decisions. Key Responsibilities Own CPU and storage technical strategy for Stargate compute infrastructure across current and future generations. Evaluate CPU platforms across performance, efficiency, memory bandwidth, PCIe topology, cost, and roadmap alignment. Define storage architectures for AI environments, including boot media, local NVMe, shared storage, caching tiers, metadata services, and high-performance data pipelines. Drive server platform de

About the Team OpenAI’s Hardware organization develops system and infrastructure solutions designed for the unique demands of advanced AI workloads. We work closely with research, software, and external hardware partners to shape the next generation of AI systems, from silicon through full-scale deployments. Our team focuses on understanding and optimizing performance across the full system stack—ensuring that architectural decisions are grounded in rigorous, quantitative analysis of real-world workloads. About the Role We are seeking a Performance Modeling Lead to build and lead a small, high-impact team responsible for answering forward-looking architectural questions across AI infrastructure systems. You will develop modeling frameworks and methodologies to evaluate system-level tradeoffs and guide key design decisions. Your work will directly influence reference architectures, vendor designs, and long-term infrastructure strategy. This role sits at the intersection of AI workloads, system architecture, and quantitative modeling, and requires strong technical judgment, ownership, and the ability to translate complex analysis into clear, actionable guidance. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance. Key Responsibilities Build and own a performance modeling framework/toolchain to evaluate AI systems across multiple levels of abstraction. Analyze and quantify architectural tradeoffs across compute, memory, networking, storage, and system topology. Develop performance models to guide decisions on: scale-up vs. scale-out architectures interconnect and network design memory hierarchy and system balance. Translate modeling outputs into clear recommendations for internal teams and external hardware vendors. Influence reference designs and vendor roadmaps through data-driven insights. Partner closely with machine learning, systems, and hardware teams to understand workload characte

About the Team The Strategic Finance team provides financial insights and guidance to support OpenAI’s long-term goals and strategies. We partner across the business to allocate and deploy our resources for the highest-impact outcomes.  Within Strategic Finance, the B2B team focuses on the financial performance of our products and GTM functions, ensuring tight alignment between financial objectives and company strategy. We partner with leaders across Product, GTM, Research, Partnerships, and Operations to: Drive operational planning, financial forecasting, and performance management. Provide decision-quality insights on product and financial performance to inform strategic resource allocation. Build the “0→1” financial foundations required to scale and accelerate growth. About the Role We are hiring a senior leader in B2B Strategic Finance to build and scale a new pillar within our finance organization. This is a highly visible role that reports into the Head of B2B Strategic Finance and supports some of our most critical executive stakeholders, including our COO, CFO, and CRO, among others on the B2B Leadership Team. This role is ideally based in our San Francisco HQ, but we are open to NYC and Seattle. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Drive B2B finance scale and rigor Build and scale core financial infrastructure across the B2B business, including forecasting methodology, variance management, and performance narratives that drive accountability and decision-making velocity. Lead consolidated planning across revenue, gross margin (including compute), and opex for annual budget, forecasts, regular business reviews, and long-range planning. Establish durable management reporting: KPI definitions, dashboards, month-end/quarter-end deliverables, and exec-ready readouts. Partner with Corporate FP&A, Accounting, and Finance Systems/Data to evolve processes and contro

About the Team The Future of Computing Research team is an applied research team in the Consumer Devices group focused on developing new methods and models to support our vision as we advance forward in our mission of building AGI that benefits all of humanity. About the Role As a Technical Lead on the Future of Computing Research team, you will work together with both the best ML researchers in the world and the greatest design talent of our generation to push the frontier of model capabilities. This role is based in San Francisco, CA. We follow a hybrid model with 3 days a week in the office and offer relocation assistance to new employees. In this role, you will: Evaluate and select silicon platforms (GPUs, NPUs, and specialized accelerators) for on-device and edge deployment of OpenAI models. Work closely with research teams to co-design model architectures that meet real-world deployment constraints such as latency, memory, power, and bandwidth. Analyze and model system performance, identifying tradeoffs between model design, memory hierarchy, compute throughput, and hardware capabilities. Partner with hardware vendors and internal infrastructure teams to bring up new accelerators and ensure efficient execution of transformer workloads. Build and lead a team of engineers responsible for implementing the low-level inference stack, including kernel development and runtime systems. Run through the necessary walls to take nascent research capabilities and turn them into capabilities we can build on top of. You might thrive in this role if you: Have experience evaluating or deploying workloads on GPUs, NPUs, or other specialized accelerators. Understand the performance characteristics of transformer models, including attention, KV-cache behavior, and memory bandwidth requirements. Have designed or optimized high-performance compute systems, such as inference engines, distributed runtimes, or hardware-aware ML pipelines. Have experience building or leading teams work

About the team Preparedness is a critical Safety Research team at OpenAI, which is focused on mitigating AI threats to global security that could scale to an extreme level of severity. Our work involves: Measurement. Monitoring and predicting the evolving capabilities of frontier AI systems. Mitigation. Keeping misuse safeguards, alignment tools, and security measures on track to adequately address extreme threats that might arise in the future. Coordination. Setting mitigation targets by maintaining OpenAI’s preparedness framework , and partnering with other staff to achieve these targets. This is urgent, fast-paced work that has far-reaching implications for the company and for society. About the role The stakes of securing OpenAI increases as our internal coding and research becomes increasingly driven by autonomous AI agents. Compromising these agents could allow a cyber threat actor to compromise many other parts of the company. In this role, you would lead Preparedness work defending the security of our internal AI agents against insiders, Advanced Persistent Threats (APTs), or powerful AI agents. We’re looking for a strong hands-on technical executor with experience working directly with advanced cyber threat actors. In this role, you will: Develop and maintain threat models via which advanced attackers could compromise our coding assistants and automated security systems. Identify security investments that are especially critical to make in advance; for example, prioritizing by implementation lead-times, costs, and benefit. Partner with Security, Infrastructure, Research, Legal, and Preparedness to align on implementation plans and tradeoffs. Lead technical execution directly when needed, including prototyping controls, writing and reviewing software, and coordinating engineers across teams. Work with penetration testers to close gaps in defenses. You might thrive in this role if you: Are an exceptional hands-on technical executor. Have worked with advanced

About the Team The Demo Studio is responsible for translating OpenAI’s most advanced capabilities into tangible, high-impact experiences for customers. We design and deliver the demos, applications, and environments that define how executives understand what is possible with AI. Our work sits at the intersection of product, engineering, design, and go-to-market. We operate as a hybrid of product studio and live production team, building experiences that are both technically credible and narratively compelling. About the Role We’re looking for a Demo Studio Lead to own the end-to-end demo experience for OpenAI’s major events, webinars, and strategic programs. This is a highly cross-functional role focused on translating cutting-edge AI capabilities into clear, compelling, and production-ready experiences. You will own the full demo portfolio for an event or initiative, spanning mainstage moments, breakout experiences, booths, and supporting content. You’ll define the narrative, architect workflows, build high-fidelity demo environments, direct presenters, and ensure flawless execution in live environments. This is not a traditional sales engineering, presentation, or narrowly scoped design role — it requires a combination of product thinking, technical fluency, storytelling, systems design, and operational excellence. A key part of the role is presenting the work directly: delivering live demonstrations to executive, technical, and industry audiences across mainstage, breakout, customer, and recorded settings. This role is ideal for someone who thrives in ambiguity, operates with strong ownership, and is excited about shaping how the world experiences AI firsthand. This is a hybrid role that can be based in either San Francisco or New York. In this role, you will: Own the end-to-end demo experience across OpenAI-hosted summits, webinars, third-party industry events, and strategic executive demonstrations. Translate approved product positioning, real OpenAI capabiliti

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role: The CX Strategy & Ops Lead is responsible for designing & executing the customer support strategy to ensure that the company provides an exceptional customer experience at scale. As a strategic partner to CX Leadership, they will partner with cross-functional teams to identify and prioritize customer needs, pain points, and opportunities for improvement, and develop and implement strategies, programs, processes and technology to deliver high-value, personalized support for a diverse array of users. The CX Strategy & Ops Lead will define and track key performance metrics to measure the effectiveness of customer support initiatives; They'll stay up to date on industry trends and best practices in customer support to ensure Notion is at the leading edge. They will identify areas to leverage AI to increase CX efficiency and effectiveness and maximize the impact of our support offering across both digital and human experiences. They will need to have strong project management skills, excellent communication and interpersonal skills, and be able to work collaboratively with cross-functional teams to bring strate